--- title: Orum Reviews meta_title: 'Orum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1003 reviews by the users' company size, role or industry to find out how Orum works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1003 scale: '5' date_modified: '2026-07-29' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Orum Reviews **Vendor:** Orum **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,003 ## About Orum Orum is an AI calling and coaching platform built to help sales teams connect with more prospects and convert conversations into qualified pipeline. Orum serves more than 1,200 sales organizations, from fast-growing startups to global enterprises, including IBM, Samsung, Epicor, SentinelOne, Ramp, and Crunchbase. As the pioneer of AI dialing technology, Orum was built for high-volume outbound teams that rely on live conversations to drive revenue. By combining intelligent dialing automation, real-time collaboration, and native AI coaching, Orum helps reps focus on what matters most, having more meaningful conversations with the right prospects. At the core of the platform is Orum’s AI Dialer, powered by insights from the largest calling dataset on the market with over one billion real sales calls. It eliminates manual dialing, instantly detects real humans, enabling reps to get into 5x more live conversations. Orum also includes a full AI Coaching Suite with AI Call Scorecards, personalized Coaching Portals, and AI Roleplay, helping teams ramp 50% faster with targeted insights and 24/7 simulated practice. Alongside this, the Virtual Salesfloor brings reps together to collaborate, listen to live calls, and learn in real time, rebuilding the shared energy and accountability of a true salesfloor culture. ## Orum Pros & Cons **What users like:** - Users appreciate Orum's **ease of use** , with a friendly interface that enhances speed and productivity during calls. (288 reviews) - Users commend Orum for its **high efficiency** , boosting productivity and streamlining the calling process significantly. (255 reviews) - Users appreciate Orum for its **time-saving capabilities** , significantly enhancing productivity and streamlining cold calling processes. (239 reviews) - Users value Orum for its **boosted productivity** , easy setup, and effective dialing capabilities that enhance team efficiency. (181 reviews) - Users value the **speed and efficiency** of Parallel Dialing in Orum, enhancing their productivity in sales calls. (147 reviews) - Setup Ease (123 reviews) - Easy Setup (117 reviews) - Integrations (110 reviews) - Helpful (109 reviews) - Productivity Increase (92 reviews) **What users dislike:** - Users report **call issues** with Orum, including connectivity problems and incorrect prospect matching affecting their experience. (102 reviews) - Users find the **missing features** like direct call transfer and search flexibility to be limiting for their workflow. (68 reviews) - Users experience **connection issues** with Orum, leading to frustration and potential loss of engagement with prospects. (60 reviews) - Users experience **integration issues** with Orum, finding it challenging to sync data from other platforms effectively. (42 reviews) - Users find **dialer limitations** frustrating, particularly the inability to make one-off calls and access past notes easily. (32 reviews) - Inaccurate Data (30 reviews) - Users report persistent **software bugs** that disrupt calls and complicate usage, leading to frustration with the service. (28 reviews) - Users report **slow loading issues** and frequent timeouts, which disrupts calls and leads to frustration with the service. (27 reviews) - Users find **dialer issues** limiting as it only supports English-speaking numbers and complicates multi-dialing tasks. (26 reviews) - Poor User Experience (26 reviews) ## Orum Reviews ### 1. Customizable and Efficient, AI Summaries Are a Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Peter C. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** Spending 30% of my day on the tool, it allows me to customize my processes and streamline my dials based on needs. The AI summary is a game changer. **What do you dislike about Orum?** In a perfect world, wish it left an AI summary for every call **What problems is Orum solving and how is that benefiting you?** Outbounding requires an efficient use of time and strategy. Orum's parallel dialing feature based on timezone is a game changer especially for teams that have a full domestic and international coverage. ### 2. Orum > Everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Philip O. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Orum?** Orum simplifies the process of mass dialing, making it both efficient and easy to manage. My favorite features are the parallel dials, boost connect, filter options and the analytics dashboard. Integrates well with salesforce. Customer support is great. I use orum everyday because of the ease of implementation. **What do you dislike about Orum?** There are occasions when the system inaccurately registers voicemails as though they were answered calls. **What problems is Orum solving and how is that benefiting you?** The parallel dialer helps boost the pipeline by allowing more calls to be made simultaneously. ### 3. Orum Makes Outreach Easy with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph N. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** Orum is super helpful for expediting the outreach process and their customer support is terrific. It's also super easy to use once you learn all the little idiosyncrasies and micro-features they have. **What do you dislike about Orum?** The delay when parallel dialing can be frustrating for the prospects waiting to hear who is calling them and it can tip them off that it is a sales call. Also at time the "skip voicemail" feature can skip certain calls that shouldn't be skipped ex: "Say your name and we will try to connect you?" and then it skips it **What problems is Orum solving and how is that benefiting you?** inefficient outbounding process, it helps me maximize my time dialing and ensures seamless interactions with our CRM ### 4. Efficient Dialing That Saves Time and Filters Out Cold Leads **Rating:** 4.5/5.0 stars **Reviewed by:** Davis F. | Senior Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Orum?** The ability to make dials efficiently, skipping the long dial trees and filtering out the cold numbers. Having the ability to use different phone numbers based on the location of the prospects giving a higher chance of connecting. **What do you dislike about Orum?** When I am dialing, I wish there was an option to click to leave personalized voicemails for the prospect I am calling. **What problems is Orum solving and how is that benefiting you?** Orum is solving the slow one by one process of making outbound dials. Being able to load a specified list and crank out the calls increases efficiency. The statistics that it gives allows me to make a better strategy of when to reach out to contacts and highest pickup times during the day. ### 5. Efficient Dialing and Effortless Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Orum?** Efficiency when dialing and ease of use. **What do you dislike about Orum?** Nothing comes top of mind for me right now **What problems is Orum solving and how is that benefiting you?** More dials made within less time spent, more meetings booked ### 6. Efficient Prospecting with Powerful Auto Dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Dommico A. | Sales Development Representative **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** I really like Orum’s auto dialer, call booster, and callback features, as they make my outbound prospecting calls much easier and faster. The platform seamlessly integrates with my existing CRM, offering a super straightforward setup with minimal effort. Orum also enhances my work efficiency by boosting call connect rates and allowing me to analyze connection data effectively. **What do you dislike about Orum?** I would make it easier to handle outreach related task directly in Orum and have it synch list updates quicker and automatically when you update things in outreach **What problems is Orum solving and how is that benefiting you?** Orum streamlines my outbound calls, increasing speed and efficiency with the auto dialer and call booster. It boosts call connect rates and provides valuable insights into connection data, enhancing daily productivity. ### 7. Orum Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Orum?** As a VP of Sales, Orum has been one of the highest ROI tools we've implemented. My team went from 50-60 dials per day to 150+ dials with significantly more conversations. The parallel dialer is a game-changer - we're connecting with 3-4x more prospects in the same amount of time, which directly translates to more meetings booked and more pipeline generated. The live call monitoring and coaching features have made my frontline managers far more effective. They can listen to multiple reps simultaneously and jump in with whisper coaching when needed. This has been crucial for ramping new hires quickly and improving talk tracks across the team in real-time. My reps actually enjoy using it. The energy on the sales floor improved dramatically because they're having more conversations and booking more meetings. Nothing kills morale faster than hours of dial tone and voicemail - Orum solved that problem. **What do you dislike about Orum?** The investment is significant, especially for smaller teams. You need to have strong fundamentals in place - good lists, solid messaging, and a proven ICP - before Orum will deliver ROI. It amplifies what you're already doing, so if your outbound motion is broken, Orum won't fix it. **What problems is Orum solving and how is that benefiting you?** Low activity volume: My team was maxing out at 50-60 manual dials per day. With Orum, they're consistently hitting 150+ dials, which means more at-bats and more opportunities to book meetings. Our meeting set rate increased by 220% in the first quarter. Inefficient use of SDR time: Reps were spending 70% of their day on non-selling activities (dialing, waiting, leaving voicemails). Orum freed up their time to actually sell, improving job satisfaction and retention. Inconsistent coaching: I can't be on every call, but with Orum's monitoring features, my managers can oversee 5-6 reps at once and provide targeted coaching in real-time. This has dramatically improved our team's performance consistency. Slow ramp time: New SDRs used to take 3+ months to hit quota. With live coaching and better activity volume, we've cut that to 6-8 weeks. Faster ramp means faster revenue contribution. Unpredictable pipeline generation: With higher activity volume and better connect rates, our pipeline creation became much more predictable. I can now forecast SDR contribution with confidence. Bottom line: If you run a high-volume outbound sales team and need to scale meetings booked without adding headcount, Orum is worth every penny. It's not a magic bullet - you still need good process and messaging - but it's the best tool I've used for amplifying SDR productivity. The ROI is clear: more conversations, more meetings, more pipeline. ### 8. Effective and Smart Dialing Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Leah C. | SDR, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Orum?** Orum’s automated dialing capabilities streamline the sales outreach process, saving hours of manual effort and allowing me to focus on meaningful conversations rather than tedious tasks. Being able to dial anywhere from 1-6 prospects at a time gives me the ability to connect with more prospects. Additionally, the seamless integration with CRM platforms simplifies workflows, making it easier to manage prospects and track progress. I'd recommend this tool for anyone who does cold calls as part of their job. **What do you dislike about Orum?** Occasionally, the dispositioned prospects reappear on the on the call list. **What problems is Orum solving and how is that benefiting you?** Orum is solving the problem of inefficient manual dialing and wasted time in the sales outreach process. By automating call connections and eliminating the need to manually dial each prospect, Orum drastically increases the productivity of our sales team. It allows us to reach more prospects in a shorter amount of time, making the entire process more efficient. With features like live call analytics and seamless CRM integration, it also provides real-time insights and streamlined workflows, enabling us to focus on building meaningful customer relationships and closing more deals, which ultimately drives better results for the team and the business ### 9. Absolutely Love It—No Big Complaints at All! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** Orum is the best for cold calls. It's made my job so much easier to efficiently call, track, and manage prospecting/qualifying leads. A majority of my calls are made out of Orum due to its time-saving capabilities and features. The AI roleplay is also a lot of fun to experiment with as a team! **What do you dislike about Orum?** Nothing comes to mind! The occasional technical hiccup can happen but it's few and far between. **What problems is Orum solving and how is that benefiting you?** It solves the issue of not having enough time in the day to get through my call lists. It's also very easy and convenient to sort and track calls - making it great for scripted or non-scripted calls! ### 10. Game-changer for connect rates **Rating:** 4.0/5.0 stars **Reviewed by:** Nirvanna L. | Manager, Sales Development, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Orum?** Orum has totally changed the way our SDRs sell. Our connect rates have gone up significantly, and reps are getting way more at-bats, which helps them sharpen their skills and learn how to pivot on the fly. I also really like the analytics. Orum gives us useful insight into rep performance and call outcomes. On top of that, the Orum team is fantastic. They’re easy to work with, responsive, and always seem to be evolving the product based on customer feedback. **What do you dislike about Orum?** The downside of Orum is that it can be pretty glitchy. We’ve had frequent crashes, and sometimes there’s data loss or syncing issues between Orum and Outreach. It’s frustrating when that happens, especially when most of our work is done in the tool. Overall, I still think it’s worth using, but it would be even better with improved reliability. **What problems is Orum solving and how is that benefiting you?** Orum is helping us solve the problem of low connect rates and wasted time manually dialing. By automating the dialing process and enabling parallel calls, our SDRs are spending more time actually talking to prospects instead of waiting for someone to pick up. This has dramatically increased their at-bats, giving them more opportunities to practice, refine their messaging, and book meetings. It's also helped us scale our outbound efforts more efficiently across the team. ### 11. Efficient Calling and Timely Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** I use Orum daily, and it has truly transformed my workflow. I’m able to call over 150 prospects in under an hour, which frees up the rest of my day for preparation and other outbound activities. The team also keeps the platform updated with the latest trends. For example, as more calls are answered by assistants, they introduced a feature that allows me to speak to the assistant automatically right away. This addition helps me get through to prospects more efficiently, saving valuable time. **What do you dislike about Orum?** The delay during calls can sometimes be a disadvantage. **What problems is Orum solving and how is that benefiting you?** Manually dialing with pick up rates below 5% can be frustrating, but this tool gives me many more opportunities to connect with people more quickly. The 'hot' numbers feature is especially useful, as it highlights those who are more likely to answer, allowing me to focus my efforts on them. It also helps me achieve higher pick up rates because I can share numbers and make calls from those that have a better chance of being answered. ### 12. Customizable and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Anaclaudia C. | Business Development, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Orum?** I like the user interface along with the ability to customize automations. Being able to customize visible fields and columns on a call list is very helpful as well. **What do you dislike about Orum?** The glitches are cumbersome sometimes, but all tools have them **What problems is Orum solving and how is that benefiting you?** The ability to be efficient in my dialing efforts. The ability to autoskip a call after 30 seconds or skip voicemails when appropriate allows me to complete more calls in a shorter period of time. It also solves the problem of calling from a random area code. For example, you can customize to where you are calling a Texas number from a Texas area code, increasing likelihood of a connect. ### 13. Gamechanger for hitting revenue goals and call reluctant BDRs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Orum?** Orum has been an absolute game-changer for me and my team. One of the most valuable features is the real-time visibility into the phone numbers we're dialing—we can instantly see which numbers are working and which aren't. This allows us to refine our lists and focus our energy on what actually delivers results. In addition, Orum empowers our BDRs by enabling parallel dialing—up to seven calls at once. This has significantly increased our outreach volume and overall productivity, allowing us to achieve more with fewer team members. Orum helps us work smarter and scale faster. It’s a critical part of our tech stack for outbound sales. In addition to that, the AI coaching feature saves me the time by coaching the BDR's on what they could improve on for each call made. **What do you dislike about Orum?** There is truly nothing to dislike about the platform. The customer service that I receive is spot on every time I need help with my team in addition to that the platform is very simple to use. **What problems is Orum solving and how is that benefiting you?** Prior to Orum my team was making 45 outbound calls per day per BDR and they were very reluctant to make that amount of dials. Sent implementing Orem. My team is now making an average of 250 calls per day and setting anywhere between 2 to 3 meetings a week on phone calls alone. ### 14. Great insights and ease-of-use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Orum?** Orum has made the cold call function of our sales org much more approachable for newer members of the team, and their robust analytics offer great insights into each rep's performance so that we can lean in where appropriate. Our SDR team uses the tool every day. It was easy to get started, and we've received great support as we got everyone set up and using the tool. **What do you dislike about Orum?** The integration with our sales engagement tool is a little spotty as it's in beta, but has not been anything severe. **What problems is Orum solving and how is that benefiting you?** Our company is transitioning the sales team into a more call-heavy culture, and Orum is making that process much easier. ### 15. Efficient Cold Calling with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Noa B. | GTM strategy **Reviewed Date:** December 17, 2025 **What do you like best about Orum?** I find Orum easy to use and efficient, which makes cold calling fast for my work. It's also easy to understand, and the customer service team is great. We meet with them weekly, and they are very helpful. The initial setup was very easy, and I didn't have any issues getting started. **What do you dislike about Orum?** nothing **What problems is Orum solving and how is that benefiting you?** I use Orum for cold calling fast. It’s easy to use and efficient, with an easy-to-understand interface and a great customer service team that's helpful through weekly meetings. ### 16. Effortless and Efficient with Parallel Dials—Highly Recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Mateo C. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Orum?** This software is very easy to use and efficient. I really appreciate the parallel dials feature, as it speeds up my workflow significantly. The automatic VM functionality is also extremely helpful. I highly recommend it. **What do you dislike about Orum?** Haven't got any issue, has been wonderful to use it. **What problems is Orum solving and how is that benefiting you?** Making my cold outreach really simple, has been able to dial super fast withe parallel dialer and automatic VM. ### 17. Effortless Integration and Productivity Boost with Orum **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Orum?** Orum offers an excellent platform that is very easy to use and highly user-friendly. The integration with other platforms has worked smoothly and has proven to be quite helpful. I use Orum every day, and with all the additional features it provides, it has helped me implement new processes and boost my work efficiency. **What do you dislike about Orum?** Given the large number of clients I interact with each day, I find that Orum often crashes, which can be disruptive. Additionally, the response time from the support team is sometimes frustratingly slow. The platform itself could also benefit from a more vibrant design, as it currently feels quite dull. **What problems is Orum solving and how is that benefiting you?** The connect rate has improved, allowing for faster communication. Access to information across multiple sectors has also become easier. As a result, there has been an increase in the close rate. ### 18. Effortless Prospecting and Fast Results with Orum **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Orum?** Orum makes getting new prospects simpler. I love that I am able to make some quick dials and crank out 5-10 convos in about 1 hour and get a set for a demo call. It helps me get to people faster and I love that. **What do you dislike about Orum?** I would love to see an easier way to import leads. **What problems is Orum solving and how is that benefiting you?** Orum is helping solve the fact of getting to new dials everyday and being able to talk to people as opposed to dialing dead leads ### 19. Seamless Integration, Skyrocketed Our Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Ray R. **Reviewed Date:** October 14, 2025 **What do you like best about Orum?** I love how the setup process with Orum was smooth, thanks to the responsive team ready to assist with any questions. The ability to increase my meetings held by 400% is incredible, allowing me to contact more people efficiently. The platform frees up more time for me to focus on calling. The parallel dialer and integration with Salesforce and Outreach are invaluable, as they enable calling multiple numbers at once and automate call sequences. **What do you dislike about Orum?** I would change the integration with Google Calendar. **What problems is Orum solving and how is that benefiting you?** Orum allows me to contact more people, increasing our meetings by 400%, and provides more time to focus on calling. The parallel dialer and Salesforce integration enhance efficiency, boosting sales. ### 20. Excellent for Live Coaching **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick B. | Director of Business Engagement, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Orum?** Orum is excellent for live coaching representatives. It allows you to gather real-time feedback in a rep's natural environment, making it easier to use that data to structure more effective coaching conversations. **What do you dislike about Orum?** The initial setup was somewhat complicated. Since I was used to working with Hubspot, where I had sequences and tasks organized in a particular way, transitioning to this system made the setup process feel more tedious. **What problems is Orum solving and how is that benefiting you?** Orum provided valuable data that helped our reps identify areas for improvement. It also simplified the process of increasing call volume. As a result, our reps were able to make more calls in less time and achieve better connections. ### 21. Huge time-saver with amazing customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** Love how quick it is to power through my call list. It keeps me focused and in a good rhythm. It’s simple, fast, and honestly just makes calling way less painful. The customer support team is awesome! They’re quick to respond and super helpful anytime I reach out. **What do you dislike about Orum?** Sometimes when I mark a prospect as uninterested or remove them from a sequence, they still pop back into my dial list. **What problems is Orum solving and how is that benefiting you?** It solves the biggest SDR headache; dialing speed. I can focus on conversations and pipeline instead of wasting time clicking around. I’m able to hit way more calls in less time and stay in a good rhythm throughout the day. ### 22. Effortless Automation with Customization—Orum Makes Outreach Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Eric A. | Sales Development Representative., Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I like that everything is simplified and automated, yet I'm still able to customize a lot of fields to better reach out to my prospects. **What do you dislike about Orum?** To be honest, I can't find a single thing I dislike about Orum. **What problems is Orum solving and how is that benefiting you?** Orum is helping us improve communication between our existing CRM and Outreach tools, making it easier to create a more unified connection when we are dispositioning calls. ### 23. Great for Team Coaching and Cold Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina G. | North America Enterprise Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** I appreciate how this tool lets me make the most out of cold calls, brings my team together in one space for coaching, and offers an AI role-play feature. These aspects really enhance our workflow. **What do you dislike about Orum?** Team members get kicked out more often than they should. **What problems is Orum solving and how is that benefiting you?** Orum enables my team to collaborate in real time while prospecting, allowing us to support one another with feedback as we work together. ### 24. Efficient Power Dialler, But AI Notes Need Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I like how we can use the power dialler, get as many numbers in as possible and dial out in half the time than manually dialling out from Gong for example. **What do you dislike about Orum?** I dislike the AI note taking, I think it falls far behind other tools available, specifically gong which is far above anything on orum in terms of notes for calls. **What problems is Orum solving and how is that benefiting you?** time, orum saves me alot of time, meaning i can spend that time elsewhere. I can make the dials i need to in my call blocks (2 hours a day) and do other value added tasks in the spared time ### 25. Effortless Communication with Thoughtful Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Orum?** I like the simplicity of being able to talk to as many people as I would like. They knew what would be needed and wanted on the software. **What do you dislike about Orum?** I believe that could simplify the user interface. At first it is a little overwhelming with how many options and filters there are. **What problems is Orum solving and how is that benefiting you?** Its solving the local presence and calling with numbers people will actually pick up. It makes it easy and quick to get your dials in. ### 26. Fast and Efficient, but Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Noah W. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** The platform offers impressive speed and efficiency when it comes to scheduling multiple meetings. It streamlines the process, making it much easier to organize several appointments quickly. **What do you dislike about Orum?** At times, it can be a bit glitchy, but overall, it is very good. **What problems is Orum solving and how is that benefiting you?** This tool makes it easy for me to connect with a large audience all at once. I appreciate how simple it is to reach so many people efficiently. ### 27. Orum Supercharged My Cold Calling—Great Insights and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** How fast I could automate cold calling, how I can see my insights and build off of that data, understanding where I’m doing great and where needs improvement. **What do you dislike about Orum?** I used to dislike the feature of callbacks because I couldn’t figure out who it was that was calling me, Patrick helped me walkthrough what I could do to fix it, and actually helped me get a set from that simple fix! Orum is awesome! **What problems is Orum solving and how is that benefiting you?** Where I could improve. I was lacking on connect rate, then it was conversation rate, and now I’m right where I need to be. ### 28. Outstanding Analytics and Parallel Dialing Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Orum?** I like a few things: the analytics (best time to call w/r/t connection rates, for example) as well as the parallel dialing feature. **What do you dislike about Orum?** Occasionally, I receive an error message without any explanation. I've had to reach out to our CSM for troubleshooting several times, which I understand is sometimes necessary. **What problems is Orum solving and how is that benefiting you?** Finding contact info, raising connection rates by matching my area code to the prospects' area codes. More at-bats means more hits, which is great! ### 29. Effective Dialer System with Great CRM Integration, but CSV Import Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Mike C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** Great software, hits all the buttons for a dialer system that works as a standalone or integrated with major crm **What do you dislike about Orum?** If using CSV imports instead of direct integration it lacks some of the features and dispositioning can get a little wonky **What problems is Orum solving and how is that benefiting you?** Previously, prospecting top-of-funnel leads was a slow process when we had to dial each number manually, and we frequently encountered the issue of calls being marked as spam. Now, with the capability to dial multiple leads simultaneously, identify the numbers most likely to answer, and dynamically switch caller IDs, we are able to make at least three times as many dials each day. ### 30. Orum review **Rating:** 3.0/5.0 stars **Reviewed by:** Luke H. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Orum?** It does save some time with dialing a lot of people and hasn't been too difficult to use. **What do you dislike about Orum?** I wish there was a way to look up accounts to dial prospects in a certain account, or import more people from outreach to orum who may not already be there. **What problems is Orum solving and how is that benefiting you?** I wouldn't say I really had problems with dialing before. But this does save time. ### 31. Great Features, But Call Quality and Recording Clarity Need Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Orum?** I really enjoy how many calls I'm able to make on a daily basis over manual dialing. Their support team is also top notch and quick to reply. **What do you dislike about Orum?** I think the number quality could be improved. It also needs to be made much clearer if the call is recording both sides or not as when you are dialing I need to know whether to be locked in on note taking or letting their AI do the note taking for me. **What problems is Orum solving and how is that benefiting you?** Orum is helping solve outbound conversation and connect rate and getting decision makers in front of me and my team. ### 32. Efficient Calling with High Connect Rates **Rating:** 4.5/5.0 stars **Reviewed by:** Chase C. | Enterprise BDR **Reviewed Date:** January 23, 2026 **What do you like best about Orum?** I love how Orum makes calling extremely efficient. The speed at which we can make calls while achieving higher connect rates is fantastic. The initial setup of Orum was pretty smooth too. **What do you dislike about Orum?** At times, it can have small errors. **What problems is Orum solving and how is that benefiting you?** I use Orum for cold calling; it makes calling extremely efficient and increases connect rates. ### 33. Love Orum! Boosted Connect Rates, But Needs More Regional Coverage **Rating:** 4.5/5.0 stars **Reviewed by:** Arpith N. | Global Sales Enablement , Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Orum?** The parallel dialing and power dialing option really helped us increase our connect rates. **What do you dislike about Orum?** Limited numbers for specific regions like APAC and certain parts of Europe. **What problems is Orum solving and how is that benefiting you?** The platform offers fast dialing, reliable coverage, and makes it easier to connect with the right contacts. This helps representatives save valuable time during their calls. ### 34. Effortless Setup with Stellar Autodialing **Rating:** 5.0/5.0 stars **Reviewed by:** Susanne K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** I appreciate that the software was super easy to set up, with the help of a customer success manager, and only took a few minutes alongside the technical support provided. I like how it enables us to make more calls in a short amount of time and call multiple numbers simultaneously, which is a significant boost in efficiency. Additionally, its enhanced autodialer and AI capabilities stood out as a better match for our needs compared to other options like AirCall. **What do you dislike about Orum?** Nothing so far **What problems is Orum solving and how is that benefiting you?** Orum helps us make more calls in a short time and call multiple numbers simultaneously, greatly enhancing our outreach efficiency. ### 35. Instant Access to Outreach and LinkedIn Info Boosts Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Ross B. | Enterprise Business Representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Orum?** To quickly have access to information in Outreach and LinkedIn when making calls and I can reference them in conversation. **What do you dislike about Orum?** There's nothing I can think of at this moment. **What problems is Orum solving and how is that benefiting you?** The biggest problem solved is having the information I need right at my fingertips when I'm calling different contacts from different companies, during my call time. ### 36. SDR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I really appreciate how easy it is to use, which allows me to connect with a large number of people in a single day. The process for making calls is straightforward, making it simple to reach out to many individuals efficiently. **What do you dislike about Orum?** The integration with Outreach occasionally fails to sync information accurately, but overall, it works well and is not a major issue. **What problems is Orum solving and how is that benefiting you?** I appreciate being able to call more than 100 people in a single day, achieving high connection rates without spending too much time. This efficiency makes the process much smoother and more productive. ### 37. Seamless Setup, Boosts Dialing Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle V. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** I love the seamless setup process of Orum, enabled by its integration with Outreach. The ability to dial up to 10 different people simultaneously with the parallel dialer greatly enhances efficiency. Additionally, the salesfloor feature fosters communication and coaching within the team, making our dialing strategies more effective. The efficiency of the dialing process has significantly improved our team's productivity, and I would highly recommend Orum. **What do you dislike about Orum?** Nothing, I love it! **What problems is Orum solving and how is that benefiting you?** Orum enhances dialing efficiency and strategy, allowing us to contact up to 10 people simultaneously and filter strategically. The parallel dialer and salesfloor foster team collaboration, boosting our productivity and coaching opportunities. ### 38. Great Connection Rates with Orum, But Lacks Texting Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Tate H. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** the connection rate is fantastic with Orum. Being able to connect with more DM's on the daily vastly helps the whole sales team. **What do you dislike about Orum?** Not being able to text clients/prospects from the dialer. **What problems is Orum solving and how is that benefiting you?** Our sales team only cold calls. Being able to get 1200 dials out roughly compared to 300ish before that is a game changer and leads to fuller calendars for our AE team. ### 39. Incredibly Fast Calling - 100 Calls in 20 Minutes! **Rating:** 5.0/5.0 stars **Reviewed by:** Jack W. | Account Executive III, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Orum?** I can make about 100 calls in 20 minutes or so - It's absolutely incredible **What do you dislike about Orum?** Nothing at all - I haven't found any dislikes and I've been using it for a year now **What problems is Orum solving and how is that benefiting you?** Orum allows me to get through my call KPIs quickly so that I can focus on other work. But, the good thing about Orum, is that I actually am making the calls - no skips or faking numbers - it tracks actual connects to folks. So, not only is it efficient in means of time but efficient in means of actually connecting me with my prospects. ### 40. Boost Connect Feature Shines, But Reporting Filters would be a nice to have **Rating:** 5.0/5.0 stars **Reviewed by:** Josh M. | Lead SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** I like the boost connect feature that they have. It gives us the best chance to connect with people which is the so important to our role **What do you dislike about Orum?** I think like any tool there would be some features they do not currently offer that would make things easier for us. One example of this is having filters on reporting. **What problems is Orum solving and how is that benefiting you?** the ability to more efficiently call through our lists and do it with a higher connect rate which means we talk to more people. Also a better ability to effectively talk to people that call us back. ### 41. Orum Supercharges Productivity Despite Higher Costs to Competitors **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** Orum is a game changer for our outbound motion. Integrated with Outreach so all of our sequences and steps could be fine tuned and automated with enhanced features like auto voicemail by step and the scalability of the parallel dialer. We saw a huge improvement on connect rate and overall productivity for our reps to hit their daily metrics. **What do you dislike about Orum?** Compared to other auto dialers, Orum is quite expensive per user, however the functionality and reporting I received as a manager makes up for the higher costs to other solutions. **What problems is Orum solving and how is that benefiting you?** Time spent completing tasks manually through outreach was our biggest use case when deciding to purchase Orum. Our reps were spending 4 hours a day to manage all their call tasks which took time away from prospecting, researching accounts, and strategizing their outreach. ### 42. Engaging and Efficient, But Needs Fewer False Positives **Rating:** 5.0/5.0 stars **Reviewed by:** Nikko V. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Orum?** I love the Orum pods. They really keep me engaged and focused. Orum makes dialing and my job fun. Orum provides me with efficient tools I need to be successful **What do you dislike about Orum?** I don’t like that I experience a lot of false positives. Also sometimes it is slow connecting the call. **What problems is Orum solving and how is that benefiting you?** Orum solves the problems of navigating through pesky dial trees ### 43. Orum Supercharges Outbound Calling Efficiency **Rating:** 3.5/5.0 stars **Reviewed by:** Shweta S. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** What I like best about Orum is how much it speeds up outbound calling **What do you dislike about Orum?** Sometimes the dialer connects a bit too quickly, giving little prep time before the next call. A short buffer option between calls would help. **What problems is Orum solving and how is that benefiting you?** It’s helped me double my daily connects and pipeline generation by automating dialing and eliminating wait time ### 44. Seamless CRM Integration—Wish I’d Used It Sooner in My Sales Career **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine R. | Finance Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Orum?** The seamless integration with our CRM and other platforms has been impressive, and it has allowed me to double my outbound efforts. The platform is easy to use and the team and customer support during the seamless implementation was incredible. I use the platform daily and have doubled my outbounding efforts and success. **What do you dislike about Orum?** I regret that I haven't used it throughout my entire sales career. **What problems is Orum solving and how is that benefiting you?** Orum has helped me connect with many of our customers and has offered valuable insights and feedback, making my outbound efforts more effective and successful. ### 45. Founding SDR **Rating:** 4.5/5.0 stars **Reviewed by:** Matin Y. | Founding SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Orum?** The best part about Orum is how effortless it is to use. As a Founding SDR juggling a lot of tools, I appreciate that it takes zero extra effort to get value. It’s clean, fast, and lets me focus on actual conversations. Also, excellent customer support!!!!! If you’re building an outbound motion from scratch, this is one of those “must-have” tools in the stack. **What do you dislike about Orum?** Honestly, not much to dislike. Every tool has small quirks, but Orum’s been one of the smoothest platforms I’ve used as an SDR. **What problems is Orum solving and how is that benefiting you?** cold outreach/outbound ### 46. High-Quality Dialer with deep functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Chase L. | Partnership Development Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Orum?** Their dialer has high quality audio, and allows me to structure my cold calling how I want. **What do you dislike about Orum?** Its a shame that it is its own platform-- not a full sales engagement tool. Just a dialer. **What problems is Orum solving and how is that benefiting you?** Orum is really just a supercharged dialer that allows me to get more work done and set more meetings. Every other sales engagement tool that you call out of is clunky and low confidence. In orum, I know my audio will be good, I'm going to get pulled into the right calls, and I can structure my work how I want ### 47. Orum Helped Us Exceed Our Targets **Rating:** 5.0/5.0 stars **Reviewed by:** sean l. | Head of Media Research, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Orum?** Orum has proven to be an outstanding tool for our team. Since we began using it, we've seen a noticeable improvement in our ability to meet targets that previously seemed out of reach. Their Client Success Team has also been great. **What do you dislike about Orum?** There aren't many drawbacks to mention. While downloading data does take a bit more time, it's not something that would cause any real frustration. **What problems is Orum solving and how is that benefiting you?** The data, analytics, and the number of people Orum connects us with are valuable aspects of the platform. ### 48. Power Dialing Saves Time and Boosts Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Gustavo V. | Senior Sales Development Representaive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Orum?** Power dialing is the best way to avoid sending voicemails every time you have a prospect not answer, saving a lot of time! **What do you dislike about Orum?** Sometimes integrations are difficult to unlink **What problems is Orum solving and how is that benefiting you?** Auto dialing more than 5 prospects at the time is awesome, automating tasks and steps, upload csv from the scratch ### 49. Senior SDR **Rating:** 5.0/5.0 stars **Reviewed by:** Hosanna A. | Associate Enterprise Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Orum?** I appreciate that Orum integrates with Salesloft and allows filtering by cadences. The current AI roleplay pilot is also beneficial for practice. Orum is a powerful tool, boosting efficiency by automating manual calling, increasing call volume, and enabling faster connections with the right prospects. As an SDR, it has significantly improved my daily workflow. **What do you dislike about Orum?** The main downside is that the Orum enrich numbers don't always match the prospects I'm looking for. Sometimes you will get the wrong person. Other than that it's great. **What problems is Orum solving and how is that benefiting you?** Manual dialing and reaching out to the right people. ### 50. Customizable Voicemail Drops and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** ALLIE T. | Talent Acquisition Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Orum?** I love how customizable the voicemail drops are and the easy dialing system. **What do you dislike about Orum?** No complaints really, anything I need the customer support has been super helpful and has been able to address any questions/concerns I have had. **What problems is Orum solving and how is that benefiting you?** Helping my recruitment team dial out at a higher capacity. ## Orum Discussions - [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) - 1 comment - [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) - 1 comment - [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) - 1 comment - [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) - 1 comment - [Connect delay and call quality issues slow live conversations and make me sound unprepared](https://www.g2.com/discussions/connect-delay-and-call-quality-issues-slow-live-conversations-and-make-me-sound-unprepared) - 1 comment - [View Orum pricing details and edition comparison](https://www.g2.com/products/orum/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-29+20%3A32%3A18+-0500&secure%5Bsession_id%5D=84569032-cfb9-4e96-8186-4fd9015d7104&secure%5Btoken%5D=17d2ec12ddad6409023ad86e99941612b91d87ff701bd18e06abbd0c69d1b559&format=llm_user) ## Orum Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amplemarket](https://www.g2.com/products/amplemarket/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [HubSpot Breeze](https://www.g2.com/products/hubspot-breeze/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Smart CRM](https://www.g2.com/products/hubspot-smart-crm/reviews) - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pocus](https://www.g2.com/products/pocus/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) ## Orum Features **Communication** - Instant Messaging - Activity Feed - Notifications - User Directory - Online Status of Coworkers **Dialing Options** - Preview Dialing - Progressive Dialing **Office Customization** - Personal Offices **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Guest Tools** - Guest Links **Contacts** - Personalization - Information Locater - Record Prospect Data **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Collaboration Tools** - Availability Status **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Insights** - Notes - Daily Summary - Automated Voicemails - Sorts Prospects - Automated Note Taking **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Virtual Workspaces** - Autonomous Task Execution **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top Orum Alternatives - [Nooks](https://www.g2.com/products/nooks/reviews) - 4.8/5.0 (1,646 reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - 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