--- title: Orum Reviews meta_title: 'Orum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 900 reviews by the users' company size, role or industry to find out how Orum works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 900 scale: '5' date_modified: '2026-07-21' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Orum Reviews **Vendor:** Orum **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.6/5.0 **Total Reviews:** 900 ## About Orum Orum is an AI calling and coaching platform built to help sales teams connect with more prospects and convert conversations into qualified pipeline. Orum serves more than 1,200 sales organizations, from fast-growing startups to global enterprises, including IBM, Samsung, Epicor, SentinelOne, Ramp, and Crunchbase. As the pioneer of AI dialing technology, Orum was built for high-volume outbound teams that rely on live conversations to drive revenue. By combining intelligent dialing automation, real-time collaboration, and native AI coaching, Orum helps reps focus on what matters most, having more meaningful conversations with the right prospects. At the core of the platform is Orum’s AI Dialer, powered by insights from the largest calling dataset on the market with over one billion real sales calls. It eliminates manual dialing, instantly detects real humans, enabling reps to get into 5x more live conversations. Orum also includes a full AI Coaching Suite with AI Call Scorecards, personalized Coaching Portals, and AI Roleplay, helping teams ramp 50% faster with targeted insights and 24/7 simulated practice. Alongside this, the Virtual Salesfloor brings reps together to collaborate, listen to live calls, and learn in real time, rebuilding the shared energy and accountability of a true salesfloor culture. ## Orum Pros & Cons **What users like:** - Users appreciate Orum's **ease of use** , with a friendly interface that enhances speed and productivity during calls. (288 reviews) - Users commend Orum for its **high efficiency** , boosting productivity and streamlining the calling process significantly. (255 reviews) - Users appreciate Orum for its **time-saving capabilities** , significantly enhancing productivity and streamlining cold calling processes. (239 reviews) - Users value Orum for its **boosted productivity** , easy setup, and effective dialing capabilities that enhance team efficiency. (181 reviews) - Users value the **speed and efficiency** of Parallel Dialing in Orum, enhancing their productivity in sales calls. (147 reviews) - Setup Ease (123 reviews) - Easy Setup (117 reviews) - Integrations (110 reviews) - Helpful (109 reviews) - Productivity Increase (92 reviews) **What users dislike:** - Users report **call issues** with Orum, including connectivity problems and incorrect prospect matching affecting their experience. (102 reviews) - Users find the **missing features** like direct call transfer and search flexibility to be limiting for their workflow. (68 reviews) - Users experience **connection issues** with Orum, leading to frustration and potential loss of engagement with prospects. (60 reviews) - Users experience **integration issues** with Orum, finding it challenging to sync data from other platforms effectively. (42 reviews) - Users find **dialer limitations** frustrating, particularly the inability to make one-off calls and access past notes easily. (32 reviews) - Inaccurate Data (30 reviews) - Users report persistent **software bugs** that disrupt calls and complicate usage, leading to frustration with the service. (28 reviews) - Users report **slow loading issues** and frequent timeouts, which disrupts calls and leads to frustration with the service. (27 reviews) - Users find **dialer issues** limiting as it only supports English-speaking numbers and complicates multi-dialing tasks. (26 reviews) - Poor User Experience (26 reviews) ## Orum Reviews ### 1. Easy Navigation and Versatile Dialing, But Pod Layout Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Shawna R. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** Orum is easy to navigate, multiple option on dialing **What do you dislike about Orum?** The place of the others in a Pod is not in a good place. **What problems is Orum solving and how is that benefiting you?** Giving opportunity to reach more people by dialing parallel ### 2. Boosts Call Connects and Provides Helpful Call Temps **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Orum?** Assists with call connects as there is less chance of being marked as spam and it provides call temps. **What do you dislike about Orum?** The reporting is not user friendly and bridge to connect is too long **What problems is Orum solving and how is that benefiting you?** Ability to do far more dials than a traditional CRM, which is beneficial when you have a low connect rate. ### 3. Effortless Calls Without Annoying Pre-Connection Sounds **Rating:** 5.0/5.0 stars **Reviewed by:** Marcelo G. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Orum?** Easy to use and no annoying sounds before the call connects **What do you dislike about Orum?** There is no much to dislike, maybe the sound the makes when connected could be more ear friendly **What problems is Orum solving and how is that benefiting you?** Multi dial ### 4. Easy Integration and Fast Dialer, but Needs More Metrics **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob A. | Senior Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** Very easy to use - integrates well with our CRM + Fast dialer - good sound quality - good user onboarding expereince. **What do you dislike about Orum?** Much like zoom or apollo its only as good as the data you provide it - I wish it could get more metrics involved but no major issues. **What problems is Orum solving and how is that benefiting you?** I would like to see more options for sales outreach, as I am always looking for new ways to connect with people. ### 5. Efficient Calling with Handy Notes, But One-Off Integration Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Marissa D. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Orum?** calling has become more efficient from the speed it takes to call to having notes on the company at your hands when calling. **What do you dislike about Orum?** the one-off calling feature can use some work when it comes to the integration with outreach **What problems is Orum solving and how is that benefiting you?** It's saving me time on calling giving me the ability to call more prospects but also give me more time back for prospecting ### 6. Crystal-Clear Calls and Fast, Accurate Transcripts—Orum Delivers! **Rating:** 5.0/5.0 stars **Reviewed by:** Harris P. | AE, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** Call quality and clean high speed transcripts **What do you dislike about Orum?** I don't have a single complaint about Orum **What problems is Orum solving and how is that benefiting you?** Volume capabilities for daily calling. I meet goal consistently because of Orum. ### 7. Orum's Power Dialer Saves Time, Support Resolves Caller ID Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Orum?** As an Sdr, I use it every day It really saves a lot of time during cold calling with the power dialer. **What do you dislike about Orum?** I had an issue where some numbers that I use to call from appear as suppressed on the recipients´ phone, but luckily Orum´s support helped me out. **What problems is Orum solving and how is that benefiting you?** It improves cold calling efficiency by enabling users to make more calls/hour, ultimately getting more connects, live conversations and meetings booked. ### 8. Orum Helps Us Target Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** Orum has enabled my team to filter outreach using specific data, which has led to improved results in both product upselling and fulfillment. **What do you dislike about Orum?** I would only mention that better visual guides could be available across the platform for report creation purposes. **What problems is Orum solving and how is that benefiting you?** With a filtered report from Salesforce, Orum has made it easier to target customers who are more likely to answer, taking into account their time zones and business hours. ### 9. Fast Performance Saves Time, Rare Outages. **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Senior Business Development Manager - Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** Speed, speed, speed. FReduces so much wasted time everyday! **What do you dislike about Orum?** When outages happen, it can slow down productivity. But they rarely do! **What problems is Orum solving and how is that benefiting you?** Number of dials per day and number of conversations per day. ### 10. Orum Supercharges Outreach—Intuitive, Fast, and Boosts Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Orum?** What I like best about Orum is how it simplifies outbound outreach. It takes the manual effort out of dialing and lets reps focus on meaningful conversations instead of logistics. It’s intuitive, fast, and a real multiplier for productivity. **What do you dislike about Orum?** Nothing particularly comes to mind - the integration has been pretty great. **What problems is Orum solving and how is that benefiting you?** Orum is solving the challenge of low rep productivity and inconsistent outreach activity. By automating the dialing process and surfacing live connects faster, it reduces wasted time and increases overall talk time per rep. For me, the benefit is in seeing more consistent activity data, stronger pipeline coverage, and a more predictable outbound motion. ### 11. Great Team Calling **Rating:** 5.0/5.0 stars **Reviewed by:** Erin N. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Orum?** Sean Butler did a great job on focusing on team collaboration **What do you dislike about Orum?** Sometimes there is a lag but it is not too noticable. **What problems is Orum solving and how is that benefiting you?** Multiple calls at once ### 12. All-in-One Analytics Dashboard Makes Insights Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** The analytics portion. I can see it all in 1 place. The AI roleplay sessions is great practice for the knew sellers to the role. **What do you dislike about Orum?** Sellers can no make 1 off calls. They have to add it to a cadence and follow the steps. **What problems is Orum solving and how is that benefiting you?** I am able to hear the calls that the sellers are making live through the tool. ### 13. Efficient Dialing, But Needs Better Handling of Bad Numbers **Rating:** 5.0/5.0 stars **Reviewed by:** Christian K. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Orum?** The ability to get through multiple dials without having to take time making manual, monotonous cues. **What do you dislike about Orum?** Failed calls or bad numbers should result in a completed task with a bad number note, so that the prospect does not get lost in limbo due to a bad number **What problems is Orum solving and how is that benefiting you?** Ability to reach multiple prospects. It is assisting by making 5x the amount of calls ### 14. A game changer **Rating:** 4.5/5.0 stars **Reviewed by:** Angie A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Orum?** This is still true - Customer Success, trial process, and onboarding. But the new features have been great! **What do you dislike about Orum?** Still the same, They are working on it, but additional analytics. Improvements have been made but more are coming **What problems is Orum solving and how is that benefiting you?** More changes to connect with prospects. ### 15. Revolutionized Cold Calling for Our Team **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra L. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Orum?** Makes cold calling 1 million times easier. **What do you dislike about Orum?** When it makes people uncallable after 2 cancels. **What problems is Orum solving and how is that benefiting you?** Helping me increase my speed of outreach which benefits me because cold calling is a numbers game. ### 16. Outstanding Reporting and Features with Amazing Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa R. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Orum?** Great reporting and features. Customer service is amazing, Ease of Use Frequency of Use **What do you dislike about Orum?** Everything is good with the platform and we are happy **What problems is Orum solving and how is that benefiting you?** We are able to maximise on outreach to contacts for cold outbound outreach, and can increase call volumes ### 17. Easy to Use System, but Lead Uploading Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed K. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** It is very easy to work on a seperate and fast based system **What do you dislike about Orum?** Very easy to use but hard to upload the leads **What problems is Orum solving and how is that benefiting you?** ALeads updating ### 18. Smooth Dialing and Reliable Connections—A Great Software Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** The dialing process is smooth, and I experience very few connection drops. Overall, this is a great software. **What do you dislike about Orum?** There is nothing to be disliked. However UI can be more intuitive **What problems is Orum solving and how is that benefiting you?** It is a boon when it comes to outbounding, I can reach out to as many as 300 people per day due to parallel dialler ### 19. Excellent Product with a Great Team Behind It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** Great product and people and behind it. It is very easy to use, and it has given our team the ability to expand our outbound 10x! Easy integration with Outreach and the enhanced data is easy to action on. **What do you dislike about Orum?** Occasionally the platform eats a lot of RAM and slows my computer. **What problems is Orum solving and how is that benefiting you?** maximizing outbound activity while helping our Org. mazimize pipeline value. ### 20. Orum Increased Our Productivity and Meeting Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** Orum enables us to work three times faster than before. Our BDR team is now able to make three times as many calls, schedule two times as many meetings, and consistently achieve our daily goals for customers. **What do you dislike about Orum?** We are constantly seeking new opportunities to collaborate and expand our partnership. As a small business, we are able to move quickly, and at times we wish Orum could match our pace. **What problems is Orum solving and how is that benefiting you?** Orum has been instrumental in providing us with stable production and improved analytics, which allow us to better track our business and effectively coach our BDRs. ### 21. SDR **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Orum?** Easy to use, great features and Ai notes post call are **What do you dislike about Orum?** I find it frustrating that there is no option to filter based on time zones. It would be helpful to have a feature that allows numbers outside of my time zone to be scheduled for later in the day, making it more appropriate to call them. **What problems is Orum solving and how is that benefiting you?** Effectively calling prospects. ### 22. So easy to use and a very complete platform **Rating:** 5.0/5.0 stars **Reviewed by:** Cesar F. | Business Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Orum?** The connections and automation is amazing. So easy to use and a very complete platform. Easy implementation **What do you dislike about Orum?** So far I gave not found anything that i dislike about Orum **What problems is Orum solving and how is that benefiting you?** Connections have been great.The filters are easy to use which has helped me connect to the right person fast and easy ### 23. Efficient Power Dialing, But Occasional Bugs Disrupt Flow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Orum?** Power dialing and the ability to see details on the prospect you're actively dialing along with the next person in your que **What do you dislike about Orum?** There seem to be a fair number of bugs that come up while using orum. They're generally pretty quickly resolved, but can be annoying. **What problems is Orum solving and how is that benefiting you?** Increasing call volume-- allowing me to reach a greater number of prospects than having to dial one by one ### 24. Amazing Software for Mass Dialing with Impressive AI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Orum?** This is an amazing software that is very helpful for mass dialing, and its AI features work really well. **What do you dislike about Orum?** So far, I have had a great experience and have nothing negative to mention at this time. **What problems is Orum solving and how is that benefiting you?** This tool helps me move through my list more quickly and accurately. ### 25. AI Notes Keep Information Accurate and Clear **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Orum?** AI notes help me confirm that all the information I’ve received is accurate and correct. **What do you dislike about Orum?** We experienced a lot of issues with the connection and the sound quality. **What problems is Orum solving and how is that benefiting you?** Call several merchants at the same time, which helps improve connections. The information is accurate, and the AI notes are helpful. ### 26. Flexible Multi-Line Dialing Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** Able to change phone numbers you're calling from multiple times. I'm able to dial multiple lines at once. **What do you dislike about Orum?** Delay when snoozing contact. It takes a long time for it to log. **What problems is Orum solving and how is that benefiting you?** I'm able to get more prospects to answer the phone. Changing my number is helping track down people that have ghosted me. ### 27. Great coaching and roleplaying features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** Orum has a new coaching/AI roleplay feature that really helps get prepared for dialing. The coaching suite is also very useful to get a gauge of the weeks dialing. **What do you dislike about Orum?** Could have some improvement on the AI for roleplaying. **What problems is Orum solving and how is that benefiting you?** Solves time it takes to dial and provides helpful feedback. ### 28. Excellent Analytics and AI Coaching Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Orum?** Good features, like analytics and AI review and coaching notes. **What do you dislike about Orum?** delay in connection when parallel dialing **What problems is Orum solving and how is that benefiting you?** Easy access for calling lists and analytical tools. ### 29. Effortless Collaboration and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** Ease of use and the ability for teamwork and collaboration. **What do you dislike about Orum?** I do not dislike anything about Orum so far. **What problems is Orum solving and how is that benefiting you?** Orum solves being able to keep my dials high, resulting in many more conversations. The use of PODs on the sales floor enables me to work on coaching and shadow new hires. ### 30. Easy Integration, but Power Dialer Can Be Overwhelming **Rating:** 5.0/5.0 stars **Reviewed by:** Helaina T. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Orum?** Easy to use and integrate into other systems **What do you dislike about Orum?** Power dialer can be overwhelming at times **What problems is Orum solving and how is that benefiting you?** Outbounding metrics ### 31. Great Dialer and Call Rooms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Orum?** The call rooms make it easy for our team to collaborate effectively. In addition, the dialer is very convenient for making quick calls. **What do you dislike about Orum?** There is no option for custom integration with our existing tools, as API access is not available. **What problems is Orum solving and how is that benefiting you?** Orum helps us automate and accelerate outbound calling, removing the manual work of dialing and connecting. It solves the problem of wasted time between calls and increases our talk time with real prospects. That means our reps spend more time having quality conversations and less time waiting for connections. ### 32. Business development representative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Orum?** I like the dialing system and the AI features. **What do you dislike about Orum?** It’s not that I dislike it, but it would be nice to have the dialer and the sales floor on the same page. So when you’re dialing, you can see if other people are in pods and such. **What problems is Orum solving and how is that benefiting you?** N/A ### 33. Parallel Dials and Call Monitoring Make Collaboration Easy **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** I like that you can do parallel dials, hop in rooms with people, and listen to other peoples calls! **What do you dislike about Orum?** Everything's been pretty straight forward. **What problems is Orum solving and how is that benefiting you?** being able to make hundreds of sales calls in a day easily, at the same time, with people on my team. ### 34. AI Call Notes Feature Is a Game-Changer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I enjoy the AI notes for calls so I don't have to do it myself. **What do you dislike about Orum?** I wish that it would have a note takers as bullet points as well. **What problems is Orum solving and how is that benefiting you?** It is helping my hit my dial numbers, keep track of outbound, and past coversations. ### 35. Parallel Dialing and AI Notes Make This a Standout Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Orum?** Parallel dialing and AI note from conversations **What do you dislike about Orum?** Nothing that I dislike - Orum is a great platform. **What problems is Orum solving and how is that benefiting you?** Solves main problems around note taking as well as speed to lead for clients, customers, and prospects. ### 36. Quick, Easy, and Reliable with Helpful Call Notes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** It is quick and easy to use. The connect rates are solid. I also like the generated notes after calls **What do you dislike about Orum?** Some prospects don't show up in lists, but for the most part it is good about it **What problems is Orum solving and how is that benefiting you?** Easier to make more calls and stay engaged. Helps me be more efficient ### 37. Parallel Dialing Makes All the Difference **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Orum?** The best part of Orum is parallel dialing **What do you dislike about Orum?** I wish I could automatically leave messages when parallel dialing **What problems is Orum solving and how is that benefiting you?** Orum is helping me make more dials per day, which leads to more meetings booked. ### 38. Orum Makes High-Volume Dialing Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** Before using Orum, making 25 straight out of my CRM was daunting. Now I can blaze through 100 dials easy using the power dialer and parallel dialer. It is awesome. **What do you dislike about Orum?** If there ever is an outage or problem (rare) and I have to go back to dialing manually in my CRM, it feels like I am back in 1950 with a rotary phone. It is so much more efficient in Orum. **What problems is Orum solving and how is that benefiting you?** I can pump out more dials, leading to more conversations, leading to more meetings booked. Win/win/win. ### 39. Unique Design and Insightful Analytics, Blitz Dialing to the MAX! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** Orum has a very unique design and layout. The ability to monitor my teams analytics at any given point and time is very helpful but also insightful. **What do you dislike about Orum?** Support will ask my team to jump on Zoom meetings too many times! It would be beneficial if they were to open up a support pod! **What problems is Orum solving and how is that benefiting you?** Orum allows my team to reach the right people FASTER!We run multiple campaigns with different messaging and ICP, Orum allows us to hit the ground running fast! ### 40. Great for Local Connections, But Office Number Calls Need Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Joey O. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** Connecting w/DM's that will pickup local numbers that wouldn't answer in Hubspot **What do you dislike about Orum?** Dialing office numbers that cut the call short when I'm trying to navigate to the DBN or admin support **What problems is Orum solving and how is that benefiting you?** connecting w/ DMs via cell to book demos and intro Tenna ### 41. Saves Time and Boosts Connects Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Nolan B. | Sales Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I get more Connects and saves a lot of time. **What do you dislike about Orum?** 6 Dials appears to offer a tempting way to speed up your workflow, but it can also feel a bit overwhelming at times. **What problems is Orum solving and how is that benefiting you?** Make more calls during the week ### 42. Orum Makes Prospecting Easy and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Theodore l. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Orum?** Orum significantly simplifies the process of dialing prospects and offers a user-friendly experience when it comes to marking prospect numbers and recording call dispositions. **What do you dislike about Orum?** The one downside of orum is that it sometimes misidentifies voicemails. **What problems is Orum solving and how is that benefiting you?** It helps me dial more people in less time. ### 43. Effortless Prospecting, But Integration Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Eric Z. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** the ease of use in being able to figure out the right people to reach out to **What do you dislike about Orum?** sometimes the integration back to outreach feels like it is a bit buggy **What problems is Orum solving and how is that benefiting you?** being able to dial lists with ease ### 44. Great Dial Output, But Connection Speed Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Alex C. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** Dial output is great over a period of time **What do you dislike about Orum?** Slow connect time leads to prospects hangning up or being confused before I even have a chance to speak **What problems is Orum solving and how is that benefiting you?** Orum allows for significantly more output, automatically dispositions unanswered calls ### 45. Great for Connecting! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** The ability to connect with more prospects in the same amount of time. They also have a great team to support us, special recognition to Patrick and Kerry! **What do you dislike about Orum?** Continued improvement around reporting functionalities. **What problems is Orum solving and how is that benefiting you?** We are able to achieve more conversations than we normally would. ### 46. Reliable, Easy to Use, and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Elaine H. | Inside Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** Reliable. Simple to use. Great help from the support team. **What do you dislike about Orum?** None - all seems great so far! Orum seem to do a great job with keeping on top of any issues! **What problems is Orum solving and how is that benefiting you?** Enabling me to field out the "bad numbers" without pointless dialing the non-connects. ### 47. Great Filter Features for Sequences **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** I like the different filter features. We are able to filter our sequences through hot numbers and time zones. **What do you dislike about Orum?** There have been some inefficiencies when it comes to getting connected and failed numbers. Or getting pulled into a call too late. **What problems is Orum solving and how is that benefiting you?** Google assistant ### 48. Effortless to Use and Boosts Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Orum?** Orum is easy to use and increases productivity **What do you dislike about Orum?** I do not dislike anything about Orum- it is a great tool **What problems is Orum solving and how is that benefiting you?** Orum lets me increase my conversations ### 49. Auto Dial Feature and Call Recordings for Review are Great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** ability to see call transcripts and listen to recordings, objection finders, etc. easy to use **What do you dislike about Orum?** opening multiple linked in screens, there's a glitch in the integration. **What problems is Orum solving and how is that benefiting you?** making lots of dials and tracking outbound calls ### 50. Great tool for scaling outbound calling. **Rating:** 4.0/5.0 stars **Reviewed by:** Toby S. | Revenue operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2025 **What do you like best about Orum?** It was easy to use and simple to set up.The reporting out of the box was fantastic and allowed great insights. **What do you dislike about Orum?** It was a shame we couldn't also use it in New Zealand to the same degree as we could in the states. **What problems is Orum solving and how is that benefiting you?** IT was allowing us to get through a higher volume of calls and connect to higher levels of qualified prospects. ## Orum Discussions - [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) - 1 comment - [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) - 1 comment - [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) - 1 comment - [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) - 1 comment - [Connect delay and call quality issues slow live conversations and make me sound unprepared](https://www.g2.com/discussions/connect-delay-and-call-quality-issues-slow-live-conversations-and-make-me-sound-unprepared) - 1 comment - [View Orum pricing details and edition comparison](https://www.g2.com/products/orum/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+23%3A13%3A24+-0500&secure%5Bsession_id%5D=fcf69fc6-6397-49eb-999b-fcb15246094b&secure%5Btoken%5D=d71f9088c193ce9246af3e897db9d6824097d0e1d746600f0b7aaec252e724a0&format=llm_user) ## Orum Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amplemarket](https://www.g2.com/products/amplemarket/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [HubSpot Breeze](https://www.g2.com/products/hubspot-breeze/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pocus](https://www.g2.com/products/pocus/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) ## Orum Features **Communication** - Instant Messaging - Activity Feed - Notifications - User Directory - Online Status of Coworkers **Dialing Options** - Preview Dialing - Progressive Dialing **Office Customization** - Personal Offices **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Guest Tools** - Guest Links **Contacts** - Personalization - Information Locater - Record Prospect Data **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Collaboration Tools** - Availability Status **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Insights** - Notes - Daily Summary - Automated Voicemails - Sorts Prospects - Automated Note Taking **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Virtual Workspaces** - Autonomous Task Execution **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top Orum Alternatives - [Nooks](https://www.g2.com/products/nooks/reviews) - 4.8/5.0 (1,626 reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - 4.6/5.0 (407 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (852 reviews)