--- title: Orum Reviews meta_title: 'Orum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1057 reviews by the users' company size, role or industry to find out how Orum works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1057 scale: '5' date_modified: '2026-07-31' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Orum Reviews **Vendor:** Orum **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,057 ## About Orum Orum is an AI calling and coaching platform built to help sales teams connect with more prospects and convert conversations into qualified pipeline. Orum serves more than 1,200 sales organizations, from fast-growing startups to global enterprises, including IBM, Samsung, Epicor, SentinelOne, Ramp, and Crunchbase. As the pioneer of AI dialing technology, Orum was built for high-volume outbound teams that rely on live conversations to drive revenue. By combining intelligent dialing automation, real-time collaboration, and native AI coaching, Orum helps reps focus on what matters most, having more meaningful conversations with the right prospects. At the core of the platform is Orum’s AI Dialer, powered by insights from the largest calling dataset on the market with over one billion real sales calls. It eliminates manual dialing, instantly detects real humans, enabling reps to get into 5x more live conversations. Orum also includes a full AI Coaching Suite with AI Call Scorecards, personalized Coaching Portals, and AI Roleplay, helping teams ramp 50% faster with targeted insights and 24/7 simulated practice. Alongside this, the Virtual Salesfloor brings reps together to collaborate, listen to live calls, and learn in real time, rebuilding the shared energy and accountability of a true salesfloor culture. ## Orum Pros & Cons **What users like:** - Users appreciate Orum's **ease of use** , with a friendly interface that enhances speed and productivity during calls. (288 reviews) - Users commend Orum for its **high efficiency** , boosting productivity and streamlining the calling process significantly. (255 reviews) - Users appreciate Orum for its **time-saving capabilities** , significantly enhancing productivity and streamlining cold calling processes. (239 reviews) - Users value Orum for its **boosted productivity** , easy setup, and effective dialing capabilities that enhance team efficiency. (181 reviews) - Users value the **speed and efficiency** of Parallel Dialing in Orum, enhancing their productivity in sales calls. (147 reviews) - Setup Ease (123 reviews) - Easy Setup (117 reviews) - Integrations (110 reviews) - Helpful (109 reviews) - Productivity Increase (92 reviews) **What users dislike:** - Users report **call issues** with Orum, including connectivity problems and incorrect prospect matching affecting their experience. (102 reviews) - Users find the **missing features** like direct call transfer and search flexibility to be limiting for their workflow. (68 reviews) - Users experience **connection issues** with Orum, leading to frustration and potential loss of engagement with prospects. (60 reviews) - Users experience **integration issues** with Orum, finding it challenging to sync data from other platforms effectively. (42 reviews) - Users find **dialer limitations** frustrating, particularly the inability to make one-off calls and access past notes easily. (32 reviews) - Inaccurate Data (30 reviews) - Users report persistent **software bugs** that disrupt calls and complicate usage, leading to frustration with the service. (28 reviews) - Users report **slow loading issues** and frequent timeouts, which disrupts calls and leads to frustration with the service. (27 reviews) - Users find **dialer issues** limiting as it only supports English-speaking numbers and complicates multi-dialing tasks. (26 reviews) - Poor User Experience (26 reviews) ## Orum Reviews ### 1. Parallel Dialing and Outreach Integration Make Calling Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Orum?** The Parallel Dialing feature works great. The integration with Outreach also works well, and it makes the overall process simple and straightforward. **What do you dislike about Orum?** I think sometimes the AI coaching goes a bit too far into detail for a BDR its great for those initial 20+ minute discovery calls but sometimes I just want a short session. **What problems is Orum solving and how is that benefiting you?** Both the AI coaching and the parallel dialing have helped me a lot. They’ve made a real difference for me. ### 2. Strong Dial-to-Connect Ratio for More Great Conversations **Rating:** 4.5/5.0 stars **Reviewed by:** Tristan E. | AE, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Orum?** the dial to connect ratio, lots of good convos **What do you dislike about Orum?** some of the features still aren't working the way they should **What problems is Orum solving and how is that benefiting you?** like i said the dial to connection ratio is very nice, being able to have more conversations make it a lot easier to close ### 3. Valuable Dual Integration and AI Coaching for the Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Orum?** User interface and AI Coaching is useful for the team. Simultaneous dual integration is valuable and something other parallel dialer softwares do not offer. **What do you dislike about Orum?** There are simple UI/UX features that simply do not make sense, such as a thumbnail window that constantly pops up and blocks the button to continue dialing. Though these are features that can be easily fixed and Orum has a formal process for feature requests. **What problems is Orum solving and how is that benefiting you?** More at bats for sales reps ### 4. Sales Development Rep **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie S. | Sales Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Orum?** - The flexibility to switch between power dial and parallel dialing so I can choose efficiency or control depending on the list and objective - The ability to reach more people in the same amount of time, which keeps my outbound momentum high instead of getting stuck in one-by-one dialing. - The AI call summary that generates notes right after each conversation, saving me time and capturing key takeaways without manual effort. **What do you dislike about Orum?** No major dislikes so far; it’s been reliable and straightforward for my day-to-day outbounding needs. **What problems is Orum solving and how is that benefiting you?** - eliminates the drag of calling leads one at a time, helping me scale outreach and have more live conversations per session. - reduces post-call admin with instant AI summaries, so I spend less time writing notes and more time prospecting. - helps me maintain a consistent outbound rhythm, improving overall efficiency and making it easier to hit activity goals. ### 5. Accurate AI Notes and Full-Call Coaching That Make Work Easier **Rating:** 4.5/5.0 stars **Reviewed by:** Diya T. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Orum?** The AI-generated notes are pretty accurate and really make my work easier. The coaching feature is also helpful—especially how it analyzes the entire call. **What do you dislike about Orum?** So far, nothing negative. It’s a helpful tool, and the team really supports you, even when you run into a hurdle. **What problems is Orum solving and how is that benefiting you?** It’s a fast, accurate, and truly amazing tool. Personally, I find the AI-generated notes feature very helpful, because I usually forget to add notes to the CRM. ### 6. Detailed Call Notes That Let Me Stay Fully Present **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Orum?** I like that it takes detailed notes off all of my calls so i can be fully invested in my conversations and not worried about taking notes at the same time **What do you dislike about Orum?** If i had to pick something i would say just the time it takes to connect from when a prospect picks up **What problems is Orum solving and how is that benefiting you?** it saves a lot of my time by helping we weed out who is available for a call and who isnt ### 7. Glitch-Free Power Dialing That Just Works **Rating:** 3.5/5.0 stars **Reviewed by:** Nikhilesh . | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Orum?** The power dialing capability, without any glitches, is what I like the most. **What do you dislike about Orum?** Sometimes the prospect details aren’t fetched accurately, and there’s occasional lag. **What problems is Orum solving and how is that benefiting you?** Increasing account coverage in an efficient way. ### 8. Power Dialing That Really Boosts Outreach **Rating:** 4.0/5.0 stars **Reviewed by:** Divyansh C. | Business development representative, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Orum?** They have power dialing features which absolutely helps a lot **What do you dislike about Orum?** Can't connect to certain area code so we can't reach few prospects **What problems is Orum solving and how is that benefiting you?** It is helping us to dial more on a daily base ### 9. Effortless Calling with a Minor Glitch **Rating:** 5.0/5.0 stars **Reviewed by:** Wesley C. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Orum?** I like how easy it is to call quickly with Orum. It automatically throws all my numbers into a dialer and dials the numbers for me, which is really convenient. The initial setup was very easy too. **What do you dislike about Orum?** Sometimes the call sound goes out, and I can't hear the other person. **What problems is Orum solving and how is that benefiting you?** I use Orum for calling, as it automates gathering and dialing numbers, making it easy to call quickly. ### 10. Streamlined Calling, Easy to Use, Needs Stability Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Mauro G. | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Orum?** I like using Orum for calling and scrubbing data. It really solves the problem of the number of calls and connecting with prospects. What I like most about it is the ease of use and the coaching. **What do you dislike about Orum?** I find that the calling feature gets frozen at times and there's no reload button. **What problems is Orum solving and how is that benefiting you?** I use Orum for calling and scrubbing data. It increases the amount of calls and connects with prospects. ### 11. Best Calling Software: Seamless CRM Integration, Great Quality, and Coaching Notes **Rating:** 5.0/5.0 stars **Reviewed by:** Izan K. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Orum?** connectivity call pickup call quality coaching notes **What do you dislike about Orum?** nothing , it is the best calling software which is integrated with my crm **What problems is Orum solving and how is that benefiting you?** coaching notes my sales reps are performing better ### 12. Uninterrupted Calling and couldn't live without a salesfloor **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy J. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Orum?** I like that you can continuously call people without the interruptions and the sales floor is awesome **What do you dislike about Orum?** The connect rate dropped after the first few weeks on the platform. not sure if it was the number of dials i was making or the lack of new phone numbers. **What problems is Orum solving and how is that benefiting you?** its allowing me to dial quicker than through my current outreach platform ### 13. Parallel Dialing That Boosts Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Yash Raj G. | Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Orum?** Parallel dialing is awesome. It increase my efficiency. **What do you dislike about Orum?** There is nothing to dislike, its a great productivity tool. **What problems is Orum solving and how is that benefiting you?** Its solving the problem of parallel dialing, it is saving my time. ### 14. Orum: A Lifesaver for High-Volume Calling **Rating:** 4.5/5.0 stars **Reviewed by:** Meera M. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Orum?** I find Orum's parallel dialer to be a lifesaver as it allows me to make multiple calls swiftly, which is crucial for completing my campaign flow on time. This feature enables me to reach out to multiple people simultaneously, rather than wasting time calling individuals one by one. I appreciate the automation that Orum provides, allowing me to focus on talking to whoever picks up instead of sitting and dialing each number. The seamless integration with platforms like ZoomInfo simplifies the process of picking up numbers and making calls, streamlining my workflow significantly. Moreover, the initial setup of Orum was straightforward and easy, which was a pleasant experience as a new user. This ease of navigation and user-friendly setup has made my experience with Orum very positive. **What do you dislike about Orum?** I think Orum could be improved by incorporating more advanced live coaching features. Currently, while there are basic AI role plays available for practice, having bots specifically customized for the company would allow for more effective practice of cold calls and discovery. This would enhance the user experience by providing tailored, realistic scenarios that better prepare users for actual calls. **What problems is Orum solving and how is that benefiting you?** I use Orum to seamlessly integrate with platforms, like ZoomInfo, simplifying number retrieval for calls. Orum's parallel dialer saves time by automating calls, preventing the need for manual dialing, and enhances my campaign efficiency by reaching multiple people simultaneously. ### 15. Orum Turns Call Blocks Into Real Conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Orum?** Orum has turned my call blocks into real conversations. Between parallel dialing and answering machine detection, I’m getting far more connects per hour, and local presence has noticeably improved my pickup rates. CRM logging is clean and stays out of the way. If you live in a dialer, it really pays for itself. **What do you dislike about Orum?** Nothing so far, it’s been really easy to use. **What problems is Orum solving and how is that benefiting you?** Making multiple dials on the daily and having more connections with people. ### 16. Powerful AI Detection and Note Recording for High-Volume Logging **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel J. | AE, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Orum?** I like the volume orum is capable of doing. The AI detection and note recording is helpful when logging notes. **What do you dislike about Orum?** Pick up delays. There is a 4 second lag. **What problems is Orum solving and how is that benefiting you?** Outreach and prospecting. ### 17. High Connect Rate That Takes the Guesswork Out of Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Orum?** The fact it takes a lot of the guess work out of my daily outreach. It has a high connect rate and allows me to be in control more of my outreach **What do you dislike about Orum?** Still learning Orum but I would like to have more depth in my analytics **What problems is Orum solving and how is that benefiting you?** It is more streamline than previous software I have used. It makes my day easier to navigate when contacting customers ### 18. Boost Connect Makes Parallel Dialing and Cold Call Automation Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Orum?** Boost Connect is a great feature, and I really like being able to automate cold calling through parallel dialing. The option to filter numbers as hot, warm, or cold is especially useful when choosing to power dial or parallel dial. **What do you dislike about Orum?** With parallel dialing, there’s sometimes a noticeable delay after someone picks up. **What problems is Orum solving and how is that benefiting you?** It helps me automate cold calling and saves me a lot of time, so I can focus on other tasks. ### 19. Effortless Calls with AI-Powered Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Darwyn M. | Closer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Orum?** I like Orum for its AI resuming calls and the ability to identify voicemails. These features help me get information efficiently without wasting time. I also find the initial setup super easy, and overall, all things work so good with Orum. **What do you dislike about Orum?** So far nothing **What problems is Orum solving and how is that benefiting you?** I use Orum for calling merchants, recording calls, resuming calls, and coaching notes. It identifies voicemails and provides information efficiently, saving my time. ### 20. Exponential Dialing with Stellar KPI Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Grant M. | Director of Sales Development, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Orum?** I am highly impressed by Orum's capability to make exponentially more dials than a human can manually, which tremendously boosts my efficiency in SDR cold calls. The ability to automate this process not only saves time but also increases the number of potential connections I can make, which is pivotal for my role. Furthermore, I find the KPI tracking feature fantastic, offering me precise and real-time insights into my performance metrics. This level of tracking helps me better strategize and optimize my call techniques. Additionally, setting up Orum was very easy, which allowed me to integrate it seamlessly into my workflow without any hitches. Finally, the integration with HubSpot enhances my overall experience, as it meshes well with the tools I am already familiar with, making my work smoother and more cohesive. **What do you dislike about Orum?** I am frustrated that Orum's call transcripts don't automatically scroll to the current timestamp during a call. This feature would significantly enhance the experience of reviewing calls. Additionally, I find it challenging that I can't easily compare different analytical statistics side by side. Being able to view and compare metrics such as October's call stats against November's, alongside seeing the percentage differences, would greatly improve the usability for my analytical needs. **What problems is Orum solving and how is that benefiting you?** I use Orum to make exponentially more calls than human dialing and for much better KPI tracking. **Official Response from Parker Tinsley:** > Thanks for the fantastic review! We’re pumped that Orum’s dialing and AI features are helping you crush it. And hey, sorry about making manual dialing obsolete—we like to think we're saving you from the dark ages! ### 21. Awesome Virtual Sales Floor with Insightful Analytics and Coaching **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Orum?** The virtual sales floor is awesome and allows for easy live listening. I also love the Analytics and Coaching tabs, especially the call score cards and data around best times to call. Very informative! **What do you dislike about Orum?** I wish there was a good way to live listen outside of the virtual sales floor. **What problems is Orum solving and how is that benefiting you?** I use the Analytics and Coaching info to prepare for my 1:1 meetings with reps. ### 22. Outstanding Call Connect Rates with Smart AI-Generated Notes **Rating:** 5.0/5.0 stars **Reviewed by:** Dan E. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Orum?** The high connect rate for all my calls and the AI generated notes **What do you dislike about Orum?** I wish there were more capabilities/filters to organise call tasks **What problems is Orum solving and how is that benefiting you?** Getting in contact with prospects often and quickly due to the high volume i can get through ### 23. Easy Call Tracking and Helpful Wrap-Up Notes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Orum?** I like how I can locate my calls, as well as the call wrap-up afterward. If i can add something would be to upgrade the IA notes cuz are really helpful **What do you dislike about Orum?** Mmm nothing like a dislike but i can say we can add a feature to remind you call a customer like, alarm **What problems is Orum solving and how is that benefiting you?** So far i haven´t have any type of problem at the moment ### 24. Fast, Time-Saving Parallel Dialing **Rating:** 5.0/5.0 stars **Reviewed by:** Pranab M. | Growth - Enterprise Team, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Orum?** It helps me do parallel dialing without wasting any time. **What do you dislike about Orum?** It sometimes doesn't log the calls correctly **What problems is Orum solving and how is that benefiting you?** Reaching out to maximum users in limited time ### 25. Fantastic Product That Makes Dialling Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Abinash K. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Orum?** fantastic product made my life easy for dialling. **What do you dislike about Orum?** all the things are perfectly fine for me. **What problems is Orum solving and how is that benefiting you?** it is saving my time for fast dialling ### 26. Automatic Dialing That Cuts Manual Work **Rating:** 4.0/5.0 stars **Reviewed by:** ANUJ P. | Associate, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Orum?** Orum provides me with an automatic dialing feature that works best for me and reduces the manual dialing process. **What do you dislike about Orum?** Orum connect rate was not good and to get a number in orum we have to follow multiple steps **What problems is Orum solving and how is that benefiting you?** Orum helps reduce the manual dialing process. It integrates with Salesforce and Outreach, and it keeps track of all activities and follow-ups, which makes it easier to stay organized. Its auto dialer and parallel dialing features are some of the best. ### 27. Power Dialing That Saves Us a Lot of Time **Rating:** 5.0/5.0 stars **Reviewed by:** Nandini S. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Orum?** power dialing saves a lot of time for us **What do you dislike about Orum?** cant integrate with crm properly can do better **What problems is Orum solving and how is that benefiting you?** able to call in different countries and continent ### 28. Fast Dialing, But Missing Call Logging Creates Extra Work **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Orum?** I like that you can make lots of calls very quickly and hit your daily KPIs with it. **What do you dislike about Orum?** I really don't like that if the contact is not from a list or a sequence with a planned step, that the record doesn't log in Orum. Even system from 5 years ago do this. It results in me creating extra work flow steps, just so there is call tracking. **What problems is Orum solving and how is that benefiting you?** It is helping me make more calls but not better calls. Just higher volume. **Official Response from Justin Van Nostrand:** > Thank you for your feedback. We’re glad Orum is helping you drive more calling volume and hit KPIs. We also hear your concern around call logging for contacts outside lists or sequences, and we agree that added workflow steps are frustrating. We’re actively thinking about improvements here, and have plans to address this in future product updates. ### 29. Calling Prospects more quickly and efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Orum?** It makes calling potential prospects more efficient and quick, other features like call review are really helpful as well since it breaks down your call very thoroughly **What do you dislike about Orum?** Sometimes the connect time is a little too long leading to getting hung up on. **What problems is Orum solving and how is that benefiting you?** Makes reaching out to prospects quicker as I am able to dial multiple people at a time. Also it skips over call screeners. ### 30. Smarter Dialing Options That Boost Pickups **Rating:** 4.0/5.0 stars **Reviewed by:** Dmitry S. | Associate Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Orum?** Multiple ways to dial lists by contacts more likely to pick up. Boost connect phone number identifies area code most likely to be picked up. **What do you dislike about Orum?** Re-dialing lists not possible in the same day **What problems is Orum solving and how is that benefiting you?** Ongoing ### 31. Super-Fast Dialing That Helps Me Hit My Daily Targets **Rating:** 4.0/5.0 stars **Reviewed by:** Will B. | SDA, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Orum?** Dials prospects super fast which helps me hit my daily dials quick **What do you dislike about Orum?** Sometimes it dials the business lines first even though the mobile lines are shown in the settings **What problems is Orum solving and how is that benefiting you?** making calls ### 32. I like Orum **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Orum?** I like that it takes notes. The boost connect where it will call from an area code that the merchant will recognize **What do you dislike about Orum?** Call delays, although I am not sure there is very much any dialer could do about that. **What problems is Orum solving and how is that benefiting you?** It allows me to keep track of follow ups and place a large number of outbound calls at once. The voicemail feature is also very cool ### 33. Rapid Calls with Parallel Dialing That Boosts Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Madison Z. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Orum?** The rapid level I can make calls. Parallel and speed dialing enhances sales. **What do you dislike about Orum?** I haven't found anything to dislike about Orum **What problems is Orum solving and how is that benefiting you?** Time spent dialing, researching the contact ### 34. Orum's Efficiency Earned Me Global Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Orum?** The efficiency it has provided me allowed me to be recognized globally for my output and success using Orum. **What do you dislike about Orum?** Not much! Being in Australia we may not have been onboarded properly but when Jess came in person it was amazing and we learned so much! **What problems is Orum solving and how is that benefiting you?** We get most of our meetings over the phone, which creates significant efficiency and lets us reach more prospects more quickly, ultimately driving revenue for me and the business! ### 35. Seamless Integration and Effective Coaching Tool **Rating:** 5.0/5.0 stars **Reviewed by:** LJ M. | BDR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Orum?** I use Orum for my BDR team so they can make calls, actually connect with our ICP, and then land meetings. It's also a really good coaching tool for me. Orum is giving them immediate feedback and also data on their calls, which makes my 1:1s with reps a breeze. I no longer have to spend hours listening to their calls to know how they are doing on the phone or what objections are coming up. I love how easy it is to use and how it integrates with HubSpot. Reps don't have to be distracted on the call to take notes because Orum is going to give them post-call notes. The dashboards are amazing and a lifesaver. Knowing what time of day is best to call is super helpful. The initial setup was a breeze. **What do you dislike about Orum?** When I'm trying to add calls to the call library, the button disappears at times and slows me down, but other than that, the features I've wanted have been added. **What problems is Orum solving and how is that benefiting you?** I use Orum for my BDR team to make calls, connect with our ICP, and land meetings. It provides feedback and data on calls, easing my coaching workload. With Orum, I save time on call evaluations and leverage impressive dashboards for insights and 1:1s. Plus, it integrates easily with HubSpot. ### 36. Seamless Dialer Transition with a User-Friendly Interface and Exceptional AE Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jefferson S. | Sales Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Orum?** seamless transition from old to new dialer, very user friendly interface and exceptional support from the AE **What do you dislike about Orum?** none, everything fits with what we do so far **What problems is Orum solving and how is that benefiting you?** hassle free dialing ### 37. Easy to Use, with Ever-Expanding AI Integrations and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Galt M. | Financial Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Orum?** It’s easy to use, and they’re constantly adding new AI integrations. Aaron our AE, has been extremely responsive and is always available to answer any questions or address any queries. **What do you dislike about Orum?** Have yet to be disappointed by this product. **What problems is Orum solving and how is that benefiting you?** Orum allows me to maximize my time spent on cold outreach. They are very fluid and rapidly adapt to the ever-changing laws surrounding Cold Calling. ### 38. Intuitive UI and Seamless Outreach Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Orum?** I like how the UI is setup. Everything is easy to see and use. The integrations with Outreach make it easy to track what tasks I need to complete. **What do you dislike about Orum?** No issues at all from how much I have used it. **What problems is Orum solving and how is that benefiting you?** Orum allows me to save time when dialing a bunch of my contacts and let me spend time doing other pipeline driving activities. ### 39. Parallel Dialing Is a Game-Changer **Rating:** 4.5/5.0 stars **Reviewed by:** Harsh K. | SR. Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Orum?** Parallel Dialing is the best thing that they offer **What do you dislike about Orum?** Sometime the bug issue does not let us dial **What problems is Orum solving and how is that benefiting you?** Scaling the Cold Calling ### 40. Great Connection Rates That Help Me Speak with More People **Rating:** 4.0/5.0 stars **Reviewed by:** Julian B. | Account Excecutive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Orum?** The Connection rates are great I speak with more people **What do you dislike about Orum?** I dont have any downsides on the orum its great **What problems is Orum solving and how is that benefiting you?** The Connection rates are great I speak with more people ### 41. Orum Gives More Connects — Helped Me Set More Demos and Feel Fulfilled at Work **Rating:** 5.0/5.0 stars **Reviewed by:** trenton m. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Orum?** I love the fact that I can get more connects, it's really helped me to set demos and feel fulfilled with work **What do you dislike about Orum?** N/A I have nothing to dislike about Orum **What problems is Orum solving and how is that benefiting you?** More connects. At my company, our selling volume is low in the busy season for the green industry. This had led to less connects until I started Orum. Orum has been fantastic with getting more connects which = more revenue ### 42. Power Dialing and AI Bot Make Sales Reps More Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Rio-Ace R. | Team Lead, Business Development - EMEA, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Orum?** the power dialing and the AI bot for is a good feature for new reps into sales **What do you dislike about Orum?** I wish the support where slightly faster, I raise tickets but it takes a while for me to get an response **What problems is Orum solving and how is that benefiting you?** Calling multiple people at once is really useful because it helps you reach your KPI sooner, and it also makes it easier to manage your day-to-day activities. ### 43. Empowers Outreach with Toggle Dialer, Minor Connect Delays **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Orum?** I enjoy using the Orum calling feature, especially the Toggle Dialer, which helps me reach out to more prospects. **What do you dislike about Orum?** Maybe the connect time between the actual BDR and the prospect? I can see there is a lag of around three to four seconds. As soon as the prospect picks up the call, that should be connected to the BDR. This, I have identified as which when using the parallel dialer. **What problems is Orum solving and how is that benefiting you?** Orum helps identify which timing works for BDRs, boosting prospect connections. It assists in reaching prospects when they're more likely to connect. ### 44. Easy to Use with Powerful AI Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Orum?** I like that Orum is easy to use and has good integrations. The cool AI features that rate calls, generate transcripts, and give valuable feedback are really helpful. My team appreciates it as well. **What do you dislike about Orum?** I find it would be beneficial to have more context and notes available during calls. **What problems is Orum solving and how is that benefiting you?** I use Orum for dialing as an SDR. It solves problems by being an effective dialer and enriching phone numbers. I like that it's easy to use, has good integrations, and its AI features help rate calls, generate transcripts, and provide valuable feedback. ### 45. Orum Is in a Class of Its Own—Easy, Reliable, and Boosts Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Sean C. | Account Executive, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Orum?** I have used and trialed just about every dialer on the market. Orum is by far the best, I have not experienced a single performance issue since starting to use it. It's features are easy to use, effective, and more useful than every other dialer, my connects and meetings have increased dramatically. Before you purchase another dialer make sure you evaluate Orum, it is in a class of its own. **What do you dislike about Orum?** So far there is nothing I dislike about Orum, the team is incredibly responsive and the product is top notch. **What problems is Orum solving and how is that benefiting you?** Gives me the ability to effectively keep up with my class and make sure I connect with my prospects ### 46. Cheap, Speedy Dials That Don’t Show Up as Spam **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Orum?** Cheap and Speedy dials that don't come up as spam likely easy to use and learn and even easier to fund !! **What do you dislike about Orum?** Nothing , Orum is really useful to me and my whole office. Sometimes it doesn’t connect fast enough, so the merchant thinks nobody is on the other line, although that’s rare. **What problems is Orum solving and how is that benefiting you?** time management and follow ups ### 47. Easy to Use with Helpful Weekly Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Kurt L. | Sales Development Representative | SLED, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Orum?** Easy to use and I like the analytics I can see at the end of each week. **What do you dislike about Orum?** I don’t feel like the AI role plays are super accurate or helpful for me. I know they are new but still could use some upgrading. **What problems is Orum solving and how is that benefiting you?** Allows me to hit my dials and connect with prospects. ### 48. Easy-to-Use Interface That Improves Merchant Understanding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Orum?** The interface is easy to use, which helps the flow of my conversations and improves my understanding of each merchant before I dive into a call with them. **What do you dislike about Orum?** The fact that it only allows me to upload 2500 at a time **What problems is Orum solving and how is that benefiting you?** Being able to call multiple people at a time really helps me with my time management ### 49. Superior Service and Support at a Reasonable Price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Orum?** Everyone we worked with during the entire process was extremely helpful, knowledgeable, and provided superior service and support. The product also is a great solution for our organization's needs at a reasonable price.. **What do you dislike about Orum?** It is capable of doing so much, it can take a little bit of time to get used to the complexity of the UI and how to manage the tool for yourself and your team. **What problems is Orum solving and how is that benefiting you?** Orum is helping our BDR team get to the call volume they need to hit to be successful. More dials more demos! ### 50. Seamless CRM Integration That Enhances Outbound Processes **Rating:** 4.5/5.0 stars **Reviewed by:** Curtis K. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** It simplifies my whole outbound process and is built to directly reflect everything that I've spent time dialing in in my CRM. The fully built-out push/pull API means that Orum is a direct reflection of the notes and data that matter the most to me, and any notes and information I enter into Orum make it back into my CRM in a perfectly predictable way. **What do you dislike about Orum?** Orum can be detrimental to your organization and your prospects/leads/database if you don't know how to use it correctly. Your rep will be able to help you understand best practices to ensure that you become a power-user and increase your efficiency without compromising any of the intentional outreach you are doing. **What problems is Orum solving and how is that benefiting you?** Decreasing my manual processes. I have a few acquaintances doing outbound who are still physically dialing prospects. That's obviously crazy in 2025, so Orum solving that isn't necessarily anything special. What I love most is that I can be as intentional as I want to be about who, when, and how I dial without having to spend any extra time moving between leads. I get ready beforehand, and then I can just go. Orum helps me keep my golden hours golden. ## Orum Discussions - [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) - 1 comment - [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) - 1 comment - [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) - 1 comment - [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) - 1 comment - [Connect delay and call quality issues slow live conversations and make me sound unprepared](https://www.g2.com/discussions/connect-delay-and-call-quality-issues-slow-live-conversations-and-make-me-sound-unprepared) - 1 comment - [View Orum pricing details and edition comparison](https://www.g2.com/products/orum/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+19%3A59%3A57+-0500&secure%5Bsession_id%5D=c698eedc-69be-401d-8eb2-0686cd9cdbe4&secure%5Btoken%5D=6ecc843c65d5b0a06528854280458c10730bd0592af64189b81abcb142b639c0&format=llm_user) ## Orum Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amplemarket](https://www.g2.com/products/amplemarket/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [HubSpot Breeze](https://www.g2.com/products/hubspot-breeze/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Smart CRM](https://www.g2.com/products/hubspot-smart-crm/reviews) - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pocus](https://www.g2.com/products/pocus/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) ## Orum Features **Communication** - Instant Messaging - Activity Feed - Notifications - User Directory - Online Status of Coworkers **Dialing Options** - Preview Dialing - Progressive Dialing **Office Customization** - Personal Offices **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Guest Tools** - Guest Links **Contacts** - Personalization - Information Locater - Record Prospect Data **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Collaboration Tools** - Availability Status **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Insights** - Notes - Daily Summary - Automated Voicemails - Sorts Prospects - Automated Note Taking **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Virtual Workspaces** - Autonomous Task Execution **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top Orum Alternatives - [Nooks](https://www.g2.com/products/nooks/reviews) - 4.8/5.0 (1,649 reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - 4.6/5.0 (408 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (852 reviews)