NetSuite Reviews & Product Details

I enjoy the overall aspect of NetSuite and using the system. The system overall is intuitive and performs at a very high level. Integrating things like banke feeds and such has been a game changer and has made reconciling bank accounts easy and not a hassle. The NetSuite team has been great and our account manager checking in to see what we need is great. Review collected by and hosted on G2.com.

Some of the backend form updating can be a bit tricky as it takes a little bit of coding knowledge to get certain items to flow to the form such as an invoice. But with looking at the support forums it is manageable. Review collected by and hosted on G2.com.

NetSuite ERP has provided significant value through its robust financial reporting capabilities, particularly for income statement and balance sheet reporting. The platform’s real-time visibility into financial data, customizable reporting tools, and drill-down functionality enable efficient analysis and faster decision-making. Its ability to consolidate data across entities and automate reporting processes has improved accuracy, reduced manual effort, and streamlined month-end and financial review activities. Review collected by and hosted on G2.com.

One limitation of NetSuite includes a steep learning curve for creating and modifying custom reports. Report customization can require specialized knowledge. Additionally, changes to report structures and saved searches can be time-consuming, making it challenging to quickly adapt reporting to evolving business needs. Review collected by and hosted on G2.com.

I really like how flexible NetSuite is with customization and how quickly I can apply those customizations. I can take an existing business process and optimize it significantly, even redesign parts of the core workflows using Suitelets. Replacing parts of the UI and making integrations via Restlets or a third-party integration platform is achieved with ease. Additionally, I value the 'OneWorld' feature for providing one unified database across any number of jurisdictions, each with its own compliance and tax nexus rules. The initial setup was far easier compared to SAP, which is a huge plus for me. Review collected by and hosted on G2.com.

Customer record edit, save, and sales order edit, save are unacceptably slow. Far too slow. Review collected by and hosted on G2.com.

I appreciate NetSuite’s integration capabilities, especially with ticketing software, which is essential for us. The setup process was smooth and accompanied by comprehensive training, making it easy for us. I also value the ease of generating reports and saved searches, which I use frequently. Additionally, NetSuite’s extensive capabilities in handling order management, processing, budgeting, and financials all within one software make it a worthy consideration. Review collected by and hosted on G2.com.

I find integrating bank and credit card feeds with NetSuite challenging. Unlike smaller software like QuickBooks, which makes this process straightforward, NetSuite requires more effort and complexity to achieve this integration. Review collected by and hosted on G2.com.

I like that I can create custom record types, and I also appreciate the ability to customize things using JavaScript. Review collected by and hosted on G2.com.

I don’t like SDF, and I honestly don’t use it much. Early on, I found the deployment process difficult and error-prone, mainly because of missing dependencies. Since we have four SBs before we get to production, the manual deployment entry steps become especially troublesome.

While I understand the benefits of workflows, I find that our company’s implementation of workflows and scripts often creates challenges when maintaining a system where the logic can live across multiple platforms. A lot of the time, simply figuring out where the issue actually resides ends up being the most time-consuming part of maintenance. Review collected by and hosted on G2.com.

Using Saved Searches, I’m able to pull the data I need to run account analysis across both financial and non-financial information. The user interface is great, and it’s easy to learn once you spend a little time exploring and trying out the features. Overall, the performance is reasonable for what I need NetSuite to do, especially after spending a little time exploring and trying out the features. Review collected by and hosted on G2.com.

There are so many features that it takes some time to learn your way around, and there’s definitely a bit of a learning curve to get past. Review collected by and hosted on G2.com.

Performance and integration are the best parts. Review collected by and hosted on G2.com.

I’m not happy with Saved Searches because there are a few cons. For example, if I create a saved search for one of our departments and give users edit access so they can add or remove things (like columns) from the report, a user can remove the subsidiary criteria. Once they do that, they can see data for the whole group, even though they don’t have access to those other departments/subsidiaries. Review collected by and hosted on G2.com.

I am very satisfied with Advanced Support, and the Learning Labs conducted occasionally are also very helpful. Review collected by and hosted on G2.com.

There is a lack of organization and explanation regarding invoicing. Review collected by and hosted on G2.com.

I love NetSuite as a whole compared to any other ERP system, whether it's on-premise or a SaaS application. It is user-friendly, customizable, and easy to develop new internal apps for clients. It allows me to tailor processes for clients by leveraging some of the out-of-the-box features, even if there is complexity around how they do intercompany transactions or bank transfers for cash receipts. Setting up NetSuite was very easy; the core financials were completed in about two days, and the business processes for AR and AP were standard, with no need for customization. I even developed my own OCR reader for AP. Review collected by and hosted on G2.com.

Well, they have not enhanced the reporting tools inside of NetSuite. The out of the box financials. And I just think that there's so many different other applications to where individuals can do financial reporting that NetSuite does not put any money, into the R and D and development of that. The other thing that I look at to enhance in NetSuite is around their fixed asset module. They haven't had any real improvements around that. They have done some in leases, which is great. Review collected by and hosted on G2.com.

NetSuite is more customizable and integration friendly between various systems. More reliable UI and user friendly. Recent update on MCP standard tool for Claude AI connector. Great tool for the given pricing. NetSuite Support centre helps to over and clarify the NetSuite limitations and issues. Good performance in standard configuration. Review collected by and hosted on G2.com.

When the system undergoes many customizations, the NetSuite behave strange and slow. Have limitations on the scripts parallel running. Review collected by and hosted on G2.com.