CivicPlus Recreation Management Reviews & Product Details

User friendly platform in helping to run organization and associated staffs. I have used this tool in tracking activities and transactions- helping to be in track with sales and revenue. Review collected by and hosted on G2.com.

Pricing is expensive - it would be nice if we pay based on the module and usage of data (more like Saas) Review collected by and hosted on G2.com.

It is easy to navigate screens and very self-explanatory. It doesn't feel cumbersome but still allows us to utilize many aspects of the programs and reporting to keep up with memberships and program registration. Review collected by and hosted on G2.com.

The biggest hurdle that I have encountered with the software is that it doesn't link to some of the marketing software that we have been utilizing. I would like it to be able to automatically sync with our email marketing to streamline all our messaging. Review collected by and hosted on G2.com.

Simple user interface - visually it is easy to learn quickly Review collected by and hosted on G2.com.

Most everything else. Buggy, unpredictable performance depending on browser. Limited functionality - specifically in communication with customers and scholarships. Not mobile friendly - we consistently warn our customers not to try to register via their mobile phones because it leads to so many issues. Registration/checkout can be confusing for some of our customers, and have had issues on high traffic registration days Review collected by and hosted on G2.com.

Rec1 never removes features or functionality but are continuing to grow and expand their accounting, user interface, and POS management and to this day accomplishes everything we want in a recreation/POS/facility software. Accounting is also streamlined and easy to use.

Another cool feature is the customer roadmap where you can submit or vote on ideas for further development. There were even times they developed new parts of the software simply because we asked. For the cost of 1% of our revenue, this service it's absolutely worth every penny! Review collected by and hosted on G2.com.

Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally correspondence is done through email. Having the ability to pick up a phone and immediately talk with an expert would be nice rather than the unknown timeframe of email (although still fairly quick). Review collected by and hosted on G2.com.

I like that they are very quick to respond when you have a question or an issue. The staff with rec1 are always looking for ways to improve their software and try to add as many features as possibly with each new version they release. It is also nice that the software is so easy to use on the backend when you are setting up your facilities and programs. When you are training someone that has never used the software you won't have to worry about them catching on. They also have nice features for creating membership cards and for streamlining coaches information. Review collected by and hosted on G2.com.

The system is sometimes difficult for people to use when they are trying to register online. There are several steps involved with setting up accounts and getting through the checkout process. There is nothing really wrong with the system though. It is mostly user error. Review collected by and hosted on G2.com.