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Optimizely Web Experimentation Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Optimizely Solutions
(1)

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Optimizely Web Experimentation Reviews (414)

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Reviews

Optimizely Web Experimentation Reviews (414)

View 1 Video Reviews
4.2
414 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Optimizely Web Experimentation, making it accessible for both technical and non-technical users. Many appreciate its ability to quickly set up and manage experiments, allowing teams to make data-driven decisions efficiently. However, some users note that a basic understanding of coding is often necessary to fully leverage its capabilities.

Pros & Cons

Generated from real user reviews
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Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Ok platform but too expensive for what you get"
1.5/5
What do you like best about Optimizely Web Experimentation?

I like that the user interface is easy to use and it's relatively easy to set up and experiment depending on the experiment type. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The setup experience was really poor. Optimizely doesn't offer support in setting up their platform and instead recommends 3rd party agencies to do this.

We paid a small fortune to an agency only to later learn that the implementation was not done correctly. This cost us countless hours of troubleshooting and support calls, a huge cost that could have been avoided if Optimizely had supported the integration of their own software. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Easy to Use Experimentation Product"
4.5/5
What do you like best about Optimizely Web Experimentation?

I most appreciate the interface of the results within Web Experimentation. As someone that has been working in experimentation for 4+ years, I find the interface extremely easy to use, but more importantly ease to teach to colleagues that are completely new to experimentation.

The key concepts of experimentation (statistical significance, confidence intervals, impact) are well laid out and visually easy to comprehend. It makes normally difficult concepts easy to understand and interact with. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

While I appreciate the in-program editor where you can build metrics inside the application, I find it does not load well within the web version and requires popping out the window more often than not. Review collected by and hosted on G2.com.

Verified User in Automotive
EA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Fast and flexible, best partner you can have if you love to experiment."
4.5/5
What do you like best about Optimizely Web Experimentation?

Incredibly easy to plan, rollout, and track tests. And much faster and cheaper than running it through your dedicated dev team. The onboarding team was very knowledgeable and flexible. Great partner to have on your side. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

There's a bit of learning curve, but not too difficult. Overall, worth the effort. Review collected by and hosted on G2.com.

KF
Karsten F.
Growth Marketing Manager
Mid-Market (51-1000 emp.)
"GDPR Compliant Web Testing"
5/5
What do you like best about Optimizely Web Experimentation?

Optimizely stands out when it comes to meeting regional and industry specific regulatory requirements while maintaining all functions that make an extraordinary experimentation tool. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Tests that are insignificant are always challenging to deal with. The root cause however is not Optimizely. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"A tool for everyone"
5/5
What do you like best about Optimizely Web Experimentation?

I really like that it allows nearly everyone to experiment. It is suitable for beginners but also for experts or developers. The option to work with the editor, templates, or pure JavaScript opens all doors. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

To be honest, everything is very well implemented. Currently, there is nothing that I do not like. The system never disappointed me. Review collected by and hosted on G2.com.

Catherine Stockdale G.
CG
Catherine Stockdale G.
Web Experience Manager
Small-Business (50 or fewer emp.)
"Almost overwhelming, but lots of options to run web experiments!"
4/5
What do you like best about Optimizely Web Experimentation?

The interface is very user-friendly and intuitive. There are almost too many options to choose from, but the Optimizely team is extremely helpful and makes themselves available for trainings and questions on anything related to testing, analyzing, and reviewing test results. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Connecting the "events" to measure conversions in tests is separate from the tests themselves, but that is minor Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Verified User in Cosmetics
Enterprise (> 1000 emp.)
"The Perfect Experimentation Tool"
5/5
What do you like best about Optimizely Web Experimentation?

The experimentation platform is super flexible, making it easy for tech-savvy folks to take things to the next level with fully customized experiences. The best part? The visual editor is so simple and powerful that anyone can build amazing tests without needing help from a developer! Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Web experimentation on its own doesn’t provide the most comprehensive analytics solution. However, you can easily pair it with tools like Google Analytics or Optimizely Analytics to get a complete 360-degree view of all your test data. Review collected by and hosted on G2.com.

Giovanni L.
GL
Giovanni L.
Front-End Developer
Mid-Market (51-1000 emp.)
"Web experimentation is easy to implement and powerful for A/B testing."
4.5/5
What do you like best about Optimizely Web Experimentation?

what I liked most about web experimentation is how easy it is to implement, it is as simple as adding a script to our html, and the possibilities to edit code is quite powerful. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

What I liked the least was the truth that very few things, it is usually a bit complicated at the beginning, for other departments to edit styles and others to implement testAB, and the basic segmentation is non-existent. Review collected by and hosted on G2.com.

Peter Z.
PZ
Peter Z.
Conversion Rate Optimisation Manager
Enterprise (> 1000 emp.)
"Powerful and easy to use"
4.5/5
What do you like best about Optimizely Web Experimentation?

Well thought out UI that makes building complex experiments efficient. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

There isn't a mobile app that can easily turn experiments on and off. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"User Friendly & Customizable"
4.5/5
What do you like best about Optimizely Web Experimentation?

Optimizely makes it incredibly easy to run A/B tests and optimize digital experiences without heavy reliance on developers. The UI is intuitive, the reporting is clear, and the ability to personalize experiences at scale is a game changer. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

I wish they had native integrations with more analytics tools—it would streamline workflows and make data syncing even smoother. Review collected by and hosted on G2.com.

Questions about Optimizely Web Experimentation? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
•
Last activity over 3 years ago

What are some ways that I can use A/B testing?

2 Upvotes
1
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GU
Guest User

What is Optimizely Web Experimentation used for?

0 Upvotes
0
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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Average Discount

11%

Optimizely Web Experimentation Comparisons
Optimizely Web Experimentation Features
Targeting
Content
Web
Mobile
Multi-Environment Control
Feature Testing
Low-Code Interface