--- title: Nextiva Reviews meta_title: 'Nextiva Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3605 reviews by the users' company size, role or industry to find out how Nextiva works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3605 scale: '5' date_modified: '2026-08-03' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Nextiva Reviews **Vendor:** Nextiva **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,605 ## About Nextiva Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com. ## Nextiva Pros & Cons **What users like:** - Users value the **exceptional customer support** from Nextiva, enjoying prompt assistance and seamless account setup. (135 reviews) - Users value the **ease of use** of Nextiva, benefiting from a straightforward onboarding and excellent customer support. (128 reviews) - Users praise Nextiva for its **excellent customer service** and seamless onboarding experience, making implementation effortless. (111 reviews) - Users commend the **easy setup** of Nextiva, appreciating swift implementation and supportive customer service throughout the process. (94 reviews) - Users praise **Nextiva's reliability** , highlighted by outstanding customer service and seamless onboarding process. (90 reviews) - Users rave about Nextiva's **exceptional customer service** , highlighting its friendliness and responsiveness in providing assistance. (81 reviews) - Call Quality (56 reviews) - Simple (52 reviews) - VoIP Services (51 reviews) - Features (49 reviews) **What users dislike:** - Users find the **difficult configuration** of Nextiva challenging, complicating setup and management for large teams. (27 reviews) - Users find the **complexity of setup and integration** challenging, especially for newcomers to the platform. (25 reviews) - Users experience **number issues** with Nextiva, including delays in displaying call information and automatic call declines. (22 reviews) - Users find the **complex processes** of setting up Nextiva frustrating, impacting their overall experience negatively. (20 reviews) - Users find the **difficult setup** of Nextiva quite challenging and clunky, impacting their initial experience and management. (19 reviews) - Users report **call issues** with app disconnections, missed calls, and mobile lag affecting overall communication experience. (18 reviews) - Expensive (18 reviews) - Users experience **long wait times** for customer service, though chatbots provide quicker answers for many inquiries. (18 reviews) - Users face **long wait times and inadequate support** from Nextiva, hindering service and causing frustrations. (15 reviews) - High Cost (15 reviews) ## Nextiva Reviews ### 1. Flexible Desktop-and-Mobile Access That Fits My Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Nextiva?** Flexibility to use at my desktop or on my mobile phone. **What do you dislike about Nextiva?** Program tends to log me out frequently.. **What problems is Nextiva solving and how is that benefiting you?** allows me to accept calls when away from the office ### 2. Love the Convenience of Online Faxing on My Cell Phone **Rating:** 5.0/5.0 stars **Reviewed by:** Jimmy L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Nextiva?** Using my cell phone , text and using fax online **What do you dislike about Nextiva?** Sometimes connection isn’t clear, but that is not from Nextiva **What problems is Nextiva solving and how is that benefiting you?** None ### 3. Reliable Communication Solution for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Maryam H. | Self Employed, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2025 **What do you like best about Nextiva?** Nextiva has been really reliable for our business. Call quality is clear, setup was simple, and the mobile app makes it easy to stay connected on the go. Customer support has been helpful too. Overall, a solid choice for any small business! **What do you dislike about Nextiva?** One area that could improve is occasional downtime during updates, but it hasn’t significantly impacted our operations. **What problems is Nextiva solving and how is that benefiting you?** Nextiva helps us keep all our business calls in one place with reliable service and clear call quality. The voicemail-to-email and mobile app make it easy to stay connected even when we’re out of the office. It’s saved us time, improved communication with clients, and made our business look more professional. **Official Response from Katherine Skorny:** > Hey Maryam, Thank you so much for taking the time to share your experience and we appreciate the feedback - it helps us improve. We're happy to hear how Nextiva has been helping you and your business! - Katherine from Nextiva ### 4. Convenient All-in-One Calling and Texting for Remote Work **Rating:** 4.0/5.0 stars **Reviewed by:** Rachael N. | Rachael Novalinski, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Nextiva?** We love the convenience of having phone and text in one app to work remotely when needed. **What do you dislike about Nextiva?** Occasionally we do have connection issues like call dropping, calls not ringing in, but not too often. **What problems is Nextiva solving and how is that benefiting you?** Keeping the tele-health lines open and the ability to work remotely anywhere! ### 5. Simplifies Calls and Emails, but Call Transfers Take Too Many Steps **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Nextiva?** Using Nextiva helps to combine calls and emails which simplifies tasks. **What do you dislike about Nextiva?** I feel that when I do use Nextiva, there are too many buttons to press to transfer a call to someone in your contacts and and screen calls, also transferring to voicemail takes too many steps. **What problems is Nextiva solving and how is that benefiting you?** I do not feel it is solving any problems. It mainly keeps things easier. ### 6. Simple, Discreet, and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Ogheneyerovwo Favour D. | Nurse Practitioner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Nextiva?** I like that it is easy to utilize and keeps information discreet. **What do you dislike about Nextiva?** Nothing at all. It is very simple to use. **What problems is Nextiva solving and how is that benefiting you?** It helps with contacting patients outside of office hours and outside of clinic. ### 7. Seamless Setup and Valuable Call Recording **Rating:** 4.0/5.0 stars **Reviewed by:** Longevity R. **Reviewed Date:** November 08, 2025 **What do you like best about Nextiva?** I find the call recording feature of Nextiva particularly valuable for my small business. It allows me to review calls with my employees, which is instrumental in improving our communication script for better quality assurance. This functionality is invaluable as it helps maintain high standards and provides an opportunity for continuous improvement in our customer interactions. Additionally, the setup experience was smooth, thanks to the great help from Volodymyr, which made the transition to using Nextiva for business calls much easier and supportive. **What do you dislike about Nextiva?** We wish the price we paid included the social media aspect. **What problems is Nextiva solving and how is that benefiting you?** I use Nextiva for call recording, which helps with quality assurance and improves scripts by reviewing calls with employees. ### 8. Priced right. Once set, system is easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Nextiva?** The reliability of the service and the equipment. Priced better than local competitors. **What do you dislike about Nextiva?** Phones settings can be quite confusing and overly complex **What problems is Nextiva solving and how is that benefiting you?** I’m a simple practice. No required updates or frequent equipment changes are needed ### 9. Reliable, Feature-Rich Phone Platform—But Support Can Be Hard to Navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Nextiva?** The phone platform is strong. Feature rich, works reliably, and Nextiva is always updating the platform to be better. **What do you dislike about Nextiva?** Support for Nextiva can be tough to navigate. The account managers seem to be an issue with lack of communication and not regularly staying in touch. **What problems is Nextiva solving and how is that benefiting you?** Nextiva provides a modern UCass platform for any business that needs reliable VoIP phones, a robust communications platform, and access to a mobile app and soft phone. ### 10. Reliable Connectivity with an Easy, Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Nextiva?** Connectivity, Easy interface and reliable **What do you dislike about Nextiva?** Constant need to re-login when I would like to use. **What problems is Nextiva solving and how is that benefiting you?** Being able to make calls and interact with patients from virtually anywhere ### 11. Affordable, Reliable, and User-Friendly for Small Business **Rating:** 5.0/5.0 stars **Reviewed by:** William C. **Reviewed Date:** October 16, 2025 **What do you like best about Nextiva?** I really appreciate that Nextiva offers two phones for half the price of Verizon Business, which are working perfectly. I also value the ability to port my existing phone number easily. The fact that the setup was not difficult and any issues were on my end is a plus. The service experience has been much smoother compared to Verizon, and I find the feature of having two extensions for a small office very useful. Their proactive reach-out to ensure a smooth process has also contributed to a positive experience. **What do you dislike about Nextiva?** There is limited awareness about the company, which could impact potential customer engagement. **What problems is Nextiva solving and how is that benefiting you?** I find Nextiva cost-effective, providing two phones for half the price of Verizon with smooth number porting and reliable performance. ### 12. Great for a Non-Personal Client Number, but Missed Calls When It Doesn’t Ring **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Nextiva?** It's nice to be able to have a non personal number to communicate with clients **What do you dislike about Nextiva?** It does not always ring when a client calls **What problems is Nextiva solving and how is that benefiting you?** Keeping personal information confidential ### 13. Over 5 years of excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Richard F. | Lawyer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2025 **What do you like best about Nextiva?** Nextiva is an excellent phone service - I use the fax component often - a superior service. Phone service is connected to 3 VOIP phones, 2 computers and my cell. Again, excellent service. Not a techie - but install is easy (one of the phones was a bit of a pain - but it was the phone). Support is always easy to access and helpful. I use it daily (running my practice). **What do you dislike about Nextiva?** Not so much a dislike - but a wish - that the service would provide transcripts of the telephone calls **What problems is Nextiva solving and how is that benefiting you?** Allows the number to be answered in multiple locations **Official Response from Katherine Skorny:** > Hey Richard, Thank you so much for the kind words! We're thrilled to hear you've been enjoying Nextiva and we would love to connect about your feedback - send me an email to katherine@nextiva.com with your account number. - Katherine from Nextiva ### 14. Solid Platform for both Small and Medium Size Business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Nextiva?** I like that I can connect with clients from wherever I am, in the car, at the store, working from home, in the office, via text, call, etc. Its like I'm "in the office" wherever i am! **What do you dislike about Nextiva?** The onboarding with them was little rough. I originally was sent to the wrong onboarding team, voiced my frustration, and received a better manager that assisted us with the implementation of Nextiva. They were really helpful after the fact and even credited our account for the inconvenience. **What problems is Nextiva solving and how is that benefiting you?** We no longer need our landline phones (which because we have an older building, connects to an internet line which disrupts the speed of our internet when working + on a call). Instead, Nextiva connects directly to the internet line that is a fast line and doesnt disrupt our workflow. ### 15. Great App for Connecting with People **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Nextiva?** It 's great connecting to people with this App. **What do you dislike about Nextiva?** The service sometimes does not go through. **What problems is Nextiva solving and how is that benefiting you?** I like how it connects our work together and helps keep everything aligned. ### 16. Nextiva: Advanced, All-in-One Communication for Effortless Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Spencer C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2025 **What do you like best about Nextiva?** Nextiva has more advanced technology than other VoIP providers and satisfies all needs that contact center software should offer. It being UCaaS, or Unified Communications as a Service, it is a cloud-based platform that integrates multiple business communication tools into a single, unified interface. It combines services like instant messaging, video conferencing, voice calls, and file sharing, allowing our employees to communicate and collaborate from any laptops, tablets or mobile phones. Our call center is more able and efficient with Nextiva’s CCI in place. **What do you dislike about Nextiva?** Onboarding took a while but it was worth it. **What problems is Nextiva solving and how is that benefiting you?** It basically solves all of our voice and text external communication needs. ### 17. Smooth Onboarding, Promising Features **Rating:** 4.5/5.0 stars **Reviewed by:** Crystal A. **Reviewed Date:** September 07, 2025 **What do you like best about Nextiva?** I really appreciate the assistance I received from Anne and Dennis during the onboarding process. Anne thoroughly explained the program and sent helpful videos, making it easy for me to understand. Dennis was amazing and very supportive throughout the onboarding. I also value the potential to make calls from multiple devices, including a toll-free number, local number, and fax number to enhance my business's legitimacy. Keeping track of my telecommunications on a single platform is immensely beneficial, as it enables me to manage my calls and communication efficiently. **What do you dislike about Nextiva?** I have no answer as I've only just completed up boarding. **What problems is Nextiva solving and how is that benefiting you?** Nextiva solves the issue of reliable call connectivity, supports my mobility needs, and provides a platform for calls, SMS, and social media. It helps me track calls, maintain stats, and remember conversations, enhancing business operations. **Official Response from Katherine Skorny:** > Hey Crystal, Wow, thank you so much for taking the time to share your experience! We're thrilled to hear you had a good experience with Anne and Dennis. - Katherine from Nextiva ### 18. Reliable and Effortless Communication Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor P - L. **Reviewed Date:** February 13, 2026 **What do you like best about Nextiva?** I like how Nextiva allows me to answer members' questions reliably. It's dependable, so I always know it will work, allowing my day to flow smoothly. I also appreciate how easy the initial setup was for my team. **What do you dislike about Nextiva?** n/a **What problems is Nextiva solving and how is that benefiting you?** Nextiva always allows me to answer member questions reliably, ensuring my day flows smoothly. ### 19. Reliable, High-Quality Phone Lines with Fast Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Nextiva?** Easy to work with, with fast customer support. The phone lines are high quality, and the service has been reliable. **What do you dislike about Nextiva?** So far, they’ve met all of our standards, and I haven’t had any issues. **What problems is Nextiva solving and how is that benefiting you?** they are helping with answering services for us which is eliminating the stress of having to do it our selfs ### 20. All-in-one, All you need **Rating:** 5.0/5.0 stars **Reviewed by:** Helen C. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Nextiva?** I like that Nextiva is HIPAA compliant and that everything can be done easily online. All the UI's are easy to understand and use. If something is tricky, their support team is quick to answer. I like that there is more control on the user end than having to always call support to implement a change. **What do you dislike about Nextiva?** The only feature I am not very fond of is the vFax Portal. It looks a bit outdated and there is a lot of clicking back and forth in order to view a different fax. And even though there is a category and folder feature, it is not a folder in the same sense of moving faxes from one folder to the other so you will still see the fax. It makes organizing tough when there are multiple users since there is no need to assign each user their own portal. **What problems is Nextiva solving and how is that benefiting you?** Nextiva seems to be resolving customer control in that it is easier for clients to navigate and make changes very quickly instead of having to rely on contacting someone to make those changes. It benefits me because it makes my job easier when one of my teammates wants to implement a change on their phone or voicemail system and I have ease of access to it. Nextiva also simplifies how call flows are handled because it was a nightmare through other VoIP providers on making something as "simple" as an options menu. ### 21. Excellent Support and Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan D. | Owner and Team Doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Nextiva?** The support that Denys provided was very helpful in getting our system online and running. It was a smooth easy process. **What do you dislike about Nextiva?** The amount of time it takes to transfer a phone number. I’m not sure if that can be changed. **What problems is Nextiva solving and how is that benefiting you?** We were looking for a professional front facing answering service for people to use when reaching our clinic. First impressions are important to us. ### 22. Easy Setup and Great Value, Needs Built-In Call Recording **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew E. **Reviewed Date:** September 05, 2025 **What do you like best about Nextiva?** I love how intuitive and easy it is to set up Nextiva. The intuitive interface simplifies the process, which was a major factor in my decision. I also appreciate that Nextiva allows me to use a business number on contact forms, enhancing the formal image of my business. Additionally, the pricing and simplicity are compelling reasons to choose and continue using Nextiva. **What do you dislike about Nextiva?** I would like the inclusion of call recording without additional costs. Although there is an option to record calls, it requires an extra fee, which I find inconvenient. **What problems is Nextiva solving and how is that benefiting you?** I use Nextiva to provide a business number on all my contact forms, making my business appear more formal. Its ease of use and simplicity significantly benefit me, underscoring why I chose it for my business communications. **Official Response from Katherine Skorny:** > Hey Matthew, Thank you for sharing your experience and we appreciate your feedback - it helps us improve. We're thrilled to hear you've been enjoying the simplicity of Nextiva! - Katherine from Nextiva ### 23. The experience was very good **Rating:** 4.0/5.0 stars **Reviewed by:** Utkarsh S. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Nextiva?** The pricing is competitive and set up process has been simple but informative. **What do you dislike about Nextiva?** The price can be better. I wish the platform were slightly easier to use. Also, the phone app has a very limited ability to make any changes to the actual account. **What problems is Nextiva solving and how is that benefiting you?** Nextiva is bringing features into a single app. These features were not readily available before. For me, it is making useability simple and ability to have more control over VOIP without using mulitple different service. Ex. Ability to send and receive fax without having an actual fax machine. **Official Response from Katherine Skorny:** > Hey Utkarsh, Thank you for taking the time to share your experience and we appreciate your feedback - it helps us improve. We're happy to hear how Nextiva has been helping your business! - Katherine from Nextiva ### 24. Nextiva Made Our Practice Communication Simple and Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Scott B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Nextiva?** Ease of use.The system is known for its intuitive interface and simple setup. This is a huge plus for a busy practice owner who doesn't have time for complex technical configurations. **What do you dislike about Nextiva?** Occasional call quality issues: While generally reliable, a small number of users have reported intermittent voice quality problems **What problems is Nextiva solving and how is that benefiting you?** unifies all your communication channels—voice, SMS, and team chat—into a single, easy-to-use platform. Instead of switching between different apps, you can manage everything from one dashboard, whether on your desktop or mobile device. ### 25. Great for cold calls! **Rating:** 5.0/5.0 stars **Reviewed by:** Brayden P. | Owner of HIR Digital Desk LLC, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Nextiva?** It was a super simple process to get started with the software! They got it all set up in a day and even walked me through the process step by step of getting it set up! They're a great VOIP provider, contact center, have a very polished call center infrastructure, and are a UCaaS platform. **What do you dislike about Nextiva?** No dislikes yet! Usually software is a hassle to setup, but this was super easy! **What problems is Nextiva solving and how is that benefiting you?** I needed a business phone to be able to reach other businesses at, and it was so much cheaper than buying a new one at the store. **Official Response from Katherine Skorny:** > Hey Brayden, Thank you so much for your kind words! We look forward to continuing to support you and your business. -Katherine from Nextiva ### 26. Easy to use, but lacking on compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Nextiva?** The system is easy to use and integrates with Microsoft Teams, making Teams the front-end interface for calling. **What do you dislike about Nextiva?** Nextiva also supports SMS messaging; however, it doesn’t support or respect opt-out keywords, auditing, or any solid way to comply with TCPA. **What problems is Nextiva solving and how is that benefiting you?** Nextiva provided a cost effective solution for our business that integrated with our existing tech stack. ### 27. GREAT SERVICE. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Harriet B. J. | Certified Functional Aging Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Nextiva?** Let's start with Customer Support...great. Very knowledgeable and friendly and explain everything. Quick to answer questions. Now for the Service and the App itself, it's easy to use and navigate, very intuitive. Excellent reception. It has exactly the features I need for one fifth of what I was spending on my previous service. And I have all the same features as well. I like that you can personalize your own features according to your needs and are not bound to pre-chosen packages, half of which you may not even use, but yet are paying for. Great app, great service, especially if you are a small business and watching expenses. I use it everyday. Highly recommend **What do you dislike about Nextiva?** Right now I can't think of anything, since it is just exactly what I needed for my business at a very reasonable price. **What problems is Nextiva solving and how is that benefiting you?** I work from home and needed an inexpensive Business phone service with call recording, fax, messaging and voice mail. Nextiva provides all of this at a great price and great service. I love the fact that I can use the apps from any device. **Official Response from Katherine Skorny:** > Hey Harriet, Thank you so much for the kind words! We're thrilled to hear you've been enjoying the simplicity of Nextiva. We are so happy to be partnering with your business! - Katherine from Nextiva ### 28. VOIP at its finest **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron A. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Nextiva?** Nextiva makes it easy to answer calls even when I am on the go with the app as well as streamlining call flows and providing messaging for all my clients so that I can stay on top of my business. This is a great company and they offer a great service. **What do you dislike about Nextiva?** I really can’t say that there’s anything that I dislike about next year. It’s extremely user-friendly. **What problems is Nextiva solving and how is that benefiting you?** Allowing me to have hold and play music in the background while I research information from my clients **Official Response from Katherine Skorny:** > Hey Aaron, Thank you so much for sharing your experience! We're so happy to hear you've been enjoying the simplicity of Nextiva. Looking forward to continuing to support you and your business - email us at reviews@nextiva.com if you ever need anything and we can get you to the right person. - Katherine from Nextiva ### 29. Changed my mind **Rating:** 1.5/5.0 stars **Reviewed by:** Patricia D. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Nextiva?** The set up and assistance initially was great. **What do you dislike about Nextiva?** Initially, it was great and left a good impression, but there were a lot of unkept promises and problems that arose as time went on. I finally abondoned it because of this. **What problems is Nextiva solving and how is that benefiting you?** The biggest issue is optimizing my time. I wanted the ability to get rid of the onslaught of robo calls and the IVR system helps with that. Then, I wanted the flexibility to let my remote assistant answer calls when I need her to but I don't miss anything else. There were added benefits of having the faxing and so forth, but I would have been happy with just the first 2 solutions. **Official Response from Alexandra Lueck:** > Hi Patricia, Yay! I am so glad to hear that your onboarding and experience has been seamless and easy. That is what we strive for! Thank you for taking the time to leave us a review. Your review and feedback is very much appreciated and we are so glad to have you on board as a Nextiva user. - Alex from Nextiva ### 30. Seamless Experience with Excellent Communication and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Nextiva?** The experience was very thorough and helpful. Everything was straightforward, and everyone I interacted with was pleasant and extremely knowledgeable, providing clear explanations throughout the entire process. From the very beginning, everything was easy and implemented seamlessly. The features are great, and once again, I can't emphasize enough how valuable the communication was. From opening the devices and hooking up the customer support all was easy to integrate. **What do you dislike about Nextiva?** Nothing to mention at this time, nor do I see anything in the near future. **What problems is Nextiva solving and how is that benefiting you?** Moving away from expensive analog business phone system to something more user friendly, expandable and advanced in technology. ### 31. Outstanding Support and Seamless Setup Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Andy S. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Nextiva?** Nextiva has friendly sales and support people who have been very helpful with setting up our account. They are patient and willing to answer all of our questions. **What do you dislike about Nextiva?** We haven't found anything we dislike yet. **What problems is Nextiva solving and how is that benefiting you?** We switched to Nextiva so our remote employees could easily answer and transfer calls as if they were in the office. ### 32. Innovative Platform with Room for UI Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Steve H. **Reviewed Date:** October 16, 2025 **What do you like best about Nextiva?** I appreciate Nextiva's new CX customer experience platform as it provides my clients with new avenues to reach out to their clients. I find the AI expert and phone system very useful, and I admire their innovation and futuristic outlook, making me consider buying it again. It integrates well with Microsoft Teams and other Nextiva integrations. **What do you dislike about Nextiva?** I find setting up Nextiva to be somewhat clunky. Additionally, I would like to see improvements in the customer interface. **What problems is Nextiva solving and how is that benefiting you?** I use Nextiva's CX platform, providing my clients with new avenues to reach their clients, improving their communication strategies and client engagement. ### 33. Affordable Solution With Great Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Nextiva?** Switching to Nextiva is a game changer for our organization. It enables us to communicate with those who want to get more information about our church from anywhere, without requiring someone to be in office. The team was wonderful getting us set up in a matter of minutes and the platform is easy to navigate. In addition to all this, we are saving hundreds of dollars by using Nextiva over our original phone provider. **What do you dislike about Nextiva?** Paying per user can be limiting but at this time we only need one user so it is sufficent for now. **What problems is Nextiva solving and how is that benefiting you?** We don't always have someone in our church office, and sometimes it takes a day or two to get messages. This way we can connect directly with consumers. **Official Response from Katherine Skorny:** > Hey there, Thank you for your kind words and sharing your experience! We are thrilled to hear that Nextiva is helping your business. -Katherine from Nextiva ### 34. Help to set up hold music **Rating:** 4.0/5.0 stars **Reviewed by:** Margie C. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Nextiva?** The product functions as expected, and we haven't encountered many problems with it. **What do you dislike about Nextiva?** It can sometimes be difficult to reach someone by phone within a reasonable amount of time. **What problems is Nextiva solving and how is that benefiting you?** The telephone and fax services provided are reliable and meet my needs. I have found both to be consistent and easy to use, which has made communication more convenient for me. ### 35. Great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Jim C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Nextiva?** Nextiva is both cost-effective and focused on providing excellent service. The technicians are fantastic! **What do you dislike about Nextiva?** from my experience with them, we have Not had any dislikes so far~ **What problems is Nextiva solving and how is that benefiting you?** WE had to add a new extension, and they provisioned everything the way we needed it. We are excited to start using the SMS as well **Official Response from Thomas Gagnier:** > Hi Jim, I am delighted to hear that my teammates were able to quickly provision a new extension for you. Our goal is to make the process as efficient and hassle-free as possible. Thank you for choosing Nextiva, and if you need anything else please do not hesitate to reach out to me directly at reviews@nextiva.com. Thomas from Nextiva ### 36. Concise and efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Nextiva?** Very user friendly! Support is always so helpful, specifically our acct mgr Nathan! **What do you dislike about Nextiva?** Sometimes it does take a while to get ahold of regular customer support! **What problems is Nextiva solving and how is that benefiting you?** Very easy for us to use! **Official Response from Alexandra Lueck:** > Hi, Thank you so much for taking the time to leave us a review! I am so happy to hear of your experience using our products. It is important for us to offer a product that is as user friendly as possible, and I am so glad that it has been helpful for you in that way! Your review and feedback is always appreciated, and we hope you stay in touch for anything that may pop up :) - Alex from Nextiva ### 37. Easy Setup, Effective Multistore Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Scot B. **Reviewed Date:** September 12, 2025 **What do you like best about Nextiva?** I appreciate Nextiva for its ability to connect all of our retail locations under one phone network, which is critical for our operations. The internal extensions and the multistore location capabilities are very useful, along with effective phone call routing and a reliable voicemail system. The setup service was excellent, and I value the quick response times from their team. The onboarding process was smooth, making the transition easy. **What do you dislike about Nextiva?** I experienced some technology challenges when setting up, although I was able to overcome them. **What problems is Nextiva solving and how is that benefiting you?** Nextiva connects all our retail locations under one phone network and provides important features like internal extensions and voicemail, enhancing our communication efficiency. **Official Response from Katherine Skorny:** > Hey Scot, Thank you so much for taking the time to share your experience! We're happy to hear you were in good hands during setup and onboarding. Looking forward to continuing to support you and your team. If you ever need help you can reach me at katherine@nextiva.com and I'll get you to the right person. - Katherine from Nextiva ### 38. Great Microsoft Teams Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Nextiva?** Integration with Microsoft Teams works great. Configuring Generic SIP protocal supported phones is easy including soft phones. **What do you dislike about Nextiva?** Call Workflow seems to be bit complicated and can be improved. **What problems is Nextiva solving and how is that benefiting you?** Integration with teams. ### 39. Budget-Friendly with Easy Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Belinda L. **Reviewed Date:** October 06, 2025 **What do you like best about Nextiva?** I found the setup process for Nextiva very simple and easy, which made transitioning to their service a breeze. Additionally, I appreciate the cost-effectiveness, as it offers a better price point compared to my previous vendor. I also find features like phone monitoring, barging, and assistant capabilities particularly useful for my call center operations. **What do you dislike about Nextiva?** I'm to new with to dislike anything at this time **What problems is Nextiva solving and how is that benefiting you?** I find Nextiva offers a better price point compared to my previous vendor, and its features like monitoring, barging, and assistant functionalities are very useful for managing my call center. ### 40. Super Happy Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Wendy S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Nextiva?** We recently switched to Nextiva from another VOIP company who was awful. The customer support from sales through implementation and testing has been great. Using both the chat and call feature when help is needed is very convenient - not only do they spend the time to trouble shoot the issue, but they also explain what they are doing and anything that needs to be done on our end. The ability for multiple users to see text messages or receive phone calls simultaneously makes it faster and easier to connect with patients. Call clarity through the app and the website has been perfect - even in places where cell service is not ideal. It was super easy to use and train other employees who are remote. The setup that Nextiva does ahead of time makes the implementation process super simple. Would highly recommend. **What do you dislike about Nextiva?** The only truly negative feeling is that the price is a bit high for a small office, however it is more than made up of for by the number of features. **What problems is Nextiva solving and how is that benefiting you?** Making a small office be able to handle all aspects of the phone easily - whether remote or in the office. **Official Response from Katherine Skorny:** > Hi Dr. Wendy, We're thrilled to hear you enjoyed your experience. Thank you for taking the time to share your review! -Katherine from Nextiva ### 41. Reliable VoIP and CRM Integration for Our Business **Rating:** 4.5/5.0 stars **Reviewed by:** Juan G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Nextiva?** I can integrate my CRM with this tool and take the most advante from it. Also I always receive a valuable customer support from them. **What do you dislike about Nextiva?** It is not fully compatible with ZOHO CRM **What problems is Nextiva solving and how is that benefiting you?** It is solving the way how we interact to customers with a realiable local phone number. Also it helps me to keep my team conected trought the mapping of the extension from the different department which integrated my office. **Official Response from Katherine Skorny:** > Hi Juan, Thank you for sharing your experience! We're thrilled to hear that Nextiva’s CRM integration and customer support are making a positive impact on your business communications. It’s great to know we’re helping your team stay connected and deliver better service to your customers. -Katherine from Nextiva ### 42. Amazing so far! **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Nextiva?** Our sales girl, Marilyn has been amazing. We have had a great experience so far. Looking forward to seeing their award winning customer service. **What do you dislike about Nextiva?** One thing we were told in the sales cycle, went differently once we got on with integration team, but they said they would take care of it. **What problems is Nextiva solving and how is that benefiting you?** We needed great customer service and a product that fit our team and CRM. This could be the answer. **Official Response from Katherine Skorny:** > Hey Aaron, Thank you for sharing your experience! We're thrilled to hear you were in good hands with Marilyn. Looking forward to continuing to support you and your business, if you ever need anything, email us at reviews@nextiva.com and we'll make sure you get to the right person. -Katherine from Nextiva ### 43. A reliable phone VoIP service provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Nextiva?** Their app. It has a nice design and lots of functions. Also, the endless features available for handling call and automations for the price cost. One of the most cost effective solutions on the market to my opinion. **What do you dislike about Nextiva?** Very rarely, but I have experienced that the app on my mobile device signed me out of my account when I hadn't used it for a long period of time. (2 weeks and more) **What problems is Nextiva solving and how is that benefiting you?** As the VoIP admin for our company, Nextiva helps us solve several key communication problems: - VoIP Providers – It gives us a reliable phone system with clear call quality and easy management. - Contact Center Software – It helps our support team handle calls better with features like call routing and tracking. - UCaaS Platforms – It combines phone, video, and messaging into one system, so we don’t need to use many different apps. - Call Center Infrastructure – It’s cloud-based, so we don’t need expensive phone hardware or servers. It’s easier to manage and scale. **Official Response from Katherine Skorny:** > Hey there, We're glad to hear that you're enjoying the design and functionality of the Nextiva app, as well as the value our platform delivers. Thank you for sharing your experience! -Katherine from Nextiva ### 44. Exceptional Support with Emotional Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Dante C. | Asset recovery specialist **Reviewed Date:** September 29, 2025 **What do you like best about Nextiva?** I truly appreciate the incredible support, especially from Justin and Denys, who have guided me through a difficult time. The personal touch and how Nextiva treated me like family stand out. They worked on implementing a phone system and building a website tailored to my business needs. **What do you dislike about Nextiva?** I found the initial setup of Nextiva to be pretty difficult. **What problems is Nextiva solving and how is that benefiting you?** Nextiva provides me with a phone system and is building a website, which helps in understanding customer needs. Their support team, especially Justin and Dennis, has been crucial in sustaining my business during challenging times. ### 45. We have been very satisfied with the set and use of our new office phone system. **Rating:** 4.5/5.0 stars **Reviewed by:** Kathy M. | Owner/Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Nextiva?** The technicians that worked with me to understand the set-up and use were amazing. The customer support and follow-up have been spot on. **What do you dislike about Nextiva?** I have no complaints nor things that I did not like at this time **What problems is Nextiva solving and how is that benefiting you?** The connectivity to both the office and cell works wonderfully. I do not have to worry about missing important calls because I am out of the office. **Official Response from Katherine Skorny:** > Hey Kathy, We're thrilled to hear you were in good hands during account setup! Looking forward to continuing to support you and your team. - Katherine from Nextiva ### 46. Not quite perfect **Rating:** 4.0/5.0 stars **Reviewed by:** Casey H. | Psychiatrist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2025 **What do you like best about Nextiva?** The phone system and ability to forward your calls is excellent. I’ve never had a glitch, and customer service was almost immediate and helpful. However, it’s hard to navigate for the average 40 y/o. If the process of adjusting the settings was easier, it would be a game changer. **What do you dislike about Nextiva?** Complex for the average/small business. It takes several steps to transfer calls. **What problems is Nextiva solving and how is that benefiting you?** No issues at the moment. We only have two phones. **Official Response from Katherine Skorny:** > Hey Casey, We're happy to hear you have been enjoying Nextiva and that customer service has been able to help! Thanks for sharing your experience and feedback - it helps us improve. - Katherine from Nextiva ### 47. An answer to prayer! **Rating:** 5.0/5.0 stars **Reviewed by:** Alliance Community C. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Nextiva?** Headache-free setup process. Straightforward software. Zero downtime. **What do you dislike about Nextiva?** Some additional features are only available at an extra cost. **What problems is Nextiva solving and how is that benefiting you?** We mostly use the SMS features, and the UI makes it really easy to navigate the volume of communications we receive. ### 48. Great Courteous and Prompt Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Colin M. | Field Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Nextiva?** As a new startup, nonprofit organization finding a viable and affordable solution was difficult, After a lot of research and recommendations I chose Nextiva’s VoIP services and I couldn’t be more impressed! After exploring competitors like RingCentral, Vonage, and GoTo, it’s clear that Nextiva offers a solution that best meets my Nonprofit needs. Their VoIP services have made a world of difference in our business communications, providing crystal-clear calls, texting and exceptional reliability. Their Contact Center Software has transformed the way we interact with our customers. The features, like call routing and analytics, make it easier for us to manage customer interactions efficiently. What really sets Nextiva apart, though, is their customer support. Whenever we’ve encountered issues, we’ve always been able to get in touch with a live person quickly no long hold times, and our problems were resolved in a timely manner. It’s reassuring to know that their team is just a call away and available to help. On top of that, the UCaaS platform Nextiva offers is amazing. Having everything from video conferencing to team messaging all in one place. They do offer other services that will allow us to scale our operations when that time comes. For me Nextiva’s has been reliable, the software is user-friendly, and the customer service and support has been excellent and has truly set them apart, I would even venture to say they have exceeded my expectations. If you’re looking for a comprehensive, reliable VOIP solution, I would highly recommend the Nextiva experience. **What do you dislike about Nextiva?** At the present time I do not have any complains or dislikes. **What problems is Nextiva solving and how is that benefiting you?** For me Nextiva solved the problems of ease of use, expandability, features, reliability and cost, The software has a user-friendly interface, the customer service and support has been excellent and has truly set them apart, **Official Response from Katherine Skorny:** > Hey Colin, thank you for your kind words! We're thrilled to hear that our services and support have been a great experience for you. Looking forward to continuing to support you and your team. - Katherine from Nextiva ### 49. Nextiva was once a great company **Rating:** 2.5/5.0 stars **Reviewed by:** susan A. | bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Nextiva?** Nextivia used to have the best customer support team I had ever seen. They were always eager to help and quick with their online chat feature. I recommended them to several companies. But I dont know what happened to them. New ownership or management caused this company to go down hill with their product, and their customer service. The connection was no longer stable for their VoIP. They started blaming other connections like not enough internet speed, but we upgraded to what they told us to get , and it dids nothing to change the issues of being disconnected and static on the lines. Support would end the chat and when we called they put us on hold and never came back. We had to go with another VoIP company. And it really made me sad, because I had loved this company and their values and how they treated customers. **What do you dislike about Nextiva?** The company went down hill and they did not value their customers like they used to. **What problems is Nextiva solving and how is that benefiting you?** I dont see them making any improvements. We had to switch carriers due to loss of business without working phones **Official Response from Katherine Skorny:** > Hey Susan, Thank you for the honest feedback. If you'd like to email reviews@nextiva.com so we can connect with you. -Katherine from Nextiva ### 50. Avoid at all costs!!!!! **Rating:** 0.0/5.0 stars **Reviewed by:** Tommy E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Nextiva?** It does allow for some more advanced call flow features than some other VOIPs provide. However, there are VOIPs that provide all these same features self-service without wasting hours of time everytime you need a small change. **What do you dislike about Nextiva?** This is the most frustrating company i've ever worked with. I have to call for everything - adding users, changing any settings or basic setup/configuration, and it always takes an hour or multiple hours to get it resolved across multiple reps. Conflicting information from different reps about how to set things up. Then we set it up and texts break. Then fix texts and calls break. All of this is live on my phone line that customers are calling. The root cause is the product has zero self-serve functionality whatsoever combined with a support team that has no idea how to configure the product, along with 20min+ hold times and multiple transfers to even get to a person who's job title is supposed to be able to answer the question. **What problems is Nextiva solving and how is that benefiting you?** single phone line that calls multiple users simultaneously then transfers out. Then have a group line where multiple users can send/receive texts. ## Nextiva Discussions - [How do I save cell phone numbers as users?](https://www.g2.com/discussions/how-do-i-save-cell-phone-numbers-as-users) - 1 comment, 2 upvotes - [If we need more lines in the future as our business grows, do we have to purchase new phones as well?](https://www.g2.com/discussions/if-we-need-more-lines-in-the-future-as-our-business-grows-do-we-have-to-purchase-new-phones-as-well) - 2 comments, 2 upvotes - [How can you fix your horrible customer service platform](https://www.g2.com/discussions/how-can-you-fix-your-horrible-customer-service-platform) - 1 comment, 1 upvote - [Can i reply my customer 's message through laptop?](https://www.g2.com/discussions/can-i-reply-my-customer-s-message-through-laptop) - 1 comment, 1 upvote - [H](https://www.g2.com/discussions/nextiva-h) - 1 comment, 1 upvote - [View Nextiva pricing details and edition comparison](https://www.g2.com/products/nextiva/reviews?page=5&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+14%3A35%3A35+-0500&secure%5Bsession_id%5D=16f08dd6-2652-4b7b-8e99-3c366e3b9118&secure%5Btoken%5D=8aebb088d58d10c5d492a1367a0fcd0b6325a85e4ff84494ea76581c8a25dc9b&format=llm_user) ## Nextiva Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [CALLREVU](https://www.g2.com/products/callrevu/reviews) - [DV Pinnacle](https://www.g2.com/products/dv-pinnacle/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Access](https://www.g2.com/products/microsoft-access/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [RIMS paging](https://www.g2.com/products/rims-paging/reviews) - [SharedContacts.com](https://www.g2.com/products/sharedcontacts-com/reviews) - [Zoho Calendar](https://www.g2.com/products/zoho-calendar/reviews) ## Nextiva Features **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Voice Recognition - AI Voice Assistants** - Voice Recognition **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Workforce Management** - Call Monitoring - Performance Evaluation **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Security and privacy - AI Voice Assistants** - Encrypted communication **Access** - Software Pairing - Browser Extension - Individual Download **Compatibility - AI Voice Assistants** - Cross platform compatibility **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing ## Top Nextiva Alternatives - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,601 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,385 reviews)