New Relic Features

Provides users with real-time information on how individuals are using accessibility accomodation tools to interact with the site or application.

Tracks application and infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.

Allow administrators to gain valuable insights related to end-user behavior.

Monitors web-content ensuring all assets and resources are displayed as intended, alerting administrators as issues arise.

Alert over email, text, phone call, or more to multiple parties.

Provides information related to unnecessary spending and unused resources relating to their digital offerings.

Integrates with a variety of IT systems.

Automatically alerts necessary parties via email, text, or call when issues are identified.

Generate sreports and dashboards highlighting trends and key metrics around issues and issue resolution.

Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events.

Provides tools to track and measure application or website performance.

Track problems and manage resolutions related to end-user experience issues.

Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.

Captures and analyzes each transaction by users of a website or application in real time.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.

Monitors performance and statistics related to memory, caches and connections.

Detects anomalies in functionality, user accessibility, traffic flows, and tampering.

Constantly monitors system to detect anomalies in real time.

Enables monitoring of security and compliance standards across cloud infrastructure.

Monitors systems constantly in real-time.

Alerts users of incidents and issues as soon as they arise.

Generates accurate incident reports.

Utillizes AI to monitor and report on incidents in real-time.

Notifications via mobile devices

Receive and/or send email notifications for urgent updates, requests, or other information

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Monitor or audit historical and current transactions to analyze customer account activities

Use AI to generate content in the form of text, images, videos, etc.

Analyze the performance of containers

Optimizes resource allocation.

Consistently monitors processes for applications and IT infrastructure to detect anomalies in real-time.

Sets up standard performance baseline to compare live container activities.

Traces connections between different containerized environments and detects anomalies in functionality, user accessibility, traffic flows, and tampering.

Actively monitor status of work stations either on-premise or remote.

Allows users to track and control cloud spend across cloud services and providers.

Efficiently scales resource usage to optimize spend whith increased or decreased resource usage requirements.

Automatically scales resources based on demand and optimizes for performance and cost.

Creates reports outlining resource, underutilization, cost trends, and/or functional overlap.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Ability to project spend based on contracts, usage trends, and predicted growth.

Allows user to track log trends.

Identify and predict anomalies in real-time with outlier detection and uncover root-causes

Analyze both metric and event data on the same platform regardless of source or structure

Search your logs for troubleshooting and open-ended exploration of your data

Create alerts based on search patterns, thresholds for specific log metrics, or other conditions

See your data, in real time, streaming into the system from multiple data sources

Receive data and information in real time

Allows users to search logs for troubleshooting and open-ended exploration of data.

Creates reports outlining resource, underutilization, cost trends, and/or functional overlap.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Allows users to track log trends.

Assigns tickets to relevant team members.

Cultivates a standardized workflow for enhanced organization.

Grants transparent overviews for the lifecycle of each incident.

Utilizes artificial intelligence to analyze big data.

Utilizes machine learning to analyze big data.

Monitors logs and activities from a wide range of IT systems.

Gather metrics to assess the performance of IT infrastructure and network in real-time

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Analyze the performance of Databases

Provides dynamic end-to-end maps of every single transaction.

Automatically adjusts resources base on application usage.

Monitors cloud microservices, containers, kubernetes, and other cloud native software.

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Directly identifies, or increases identification speed for, root causes for IT system issues.

Proactively identifies trends on IT systems that could lead to failures or errors.

Provides paths, suggestions, or other general assistance towards issue resolution.

Directly identifies, or increases identification speed for, root causes for container issues.

Provides paths, suggestions, or other general assistance towards issue resolution.

Proactively identifies trends on container systems that could lead to failures or errors.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Clearly notifies users with relevant information and anomalies in a timely manner.

Creates reports outlining log activity and relevant metrics.

Automatically allocates resources to address log anomalies.

Sets a standard performance baseline by which to compare log activity.

Constantly monitors logs to detect anomalies in real time.

Monitor service demand and performance to plan for adequate resources that meet business needs

Automatically allocates resources to optimize loads across servers.

Sets a standard performance baseline by which to compare live server activity.

Measure the actual bandwidth available on a local network (LAN or WiFi)

Ability of the monitoring software to immediately alert the user in case of any issue.

Deploys remedial actions proactively. If this measure fails, then the user is alerted.

Use AI to generate content in the form of text, images, videos, etc.

A record of all activities within the system, including user access, changes made, etc.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Identify and respond to unexpected problems or failures (ie. "negative events")

Set and monitor service level agreements to ensure timely response and resolution

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage and track all disruptions and incidents

Install software updates and bug fixes remotely

Track and manage adherence to policies for any service, product, process, or supplier

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Track and manage inventory levels to maintain proper supply

Create, manage, and track policies and procedures within an organization

Monitor performance details involving CPU/memory utilization

Tracks and makes accessible data on the health of servers and other network components.

Analyze and gain insights into data in real-time

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Ability to oversee and optimize the operations of a mail server

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Manage assets throughout their lifecycle to optimize profit

Create, design and manage workflows for repetitive tasks

Manage and store data in a database

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Track and manage virtual machines (VMs) running on physical host machines

Observe and track the demand, usage, progress or quality of a system, product, or user

Analyze the performance of Databases

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Notifications that are delivered to users as soon as an event occurs

Track the availability time for a designated network or website over a given period of time

Alter the layout and content of dashboards

Collect and analyze traffic data about website visitors

Active reporting of data and metrics

Notifying as a warning or reminder of a potential or imminent hazard

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Receive and/or send email notifications for urgent updates, requests, or other information

Automatically collect logs from all your services, applications, and platforms

Automate the indexing of machine data that's critical to your operations

See log data in context with automated tagging and correlation

Mix and match data from apps, hosts, containers, services, networks, and more

Visualize log data on dashboards

Drill down and explore data to discover new insights

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alter the layout and content of dashboards

Review data from past periods to reveal recurring tendencies and predict future performance

Graphical representation of data

Supports public, hybrid and private cloud environments.

Software can scale as the enterprises adds more servers to their portfolio virtually.

Alerts over email, text, phone call, or more to multiple parties.

Provides information related to unnecessary spending and unused resources.

Gives alerts when incidents arise.

Diagnoses and resolves incidents without the need for human interaction.

Efficiently scales resource usage to optimize spend whith increased or decreased resource usage requirements.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to generate text based on a text prompt.

Ingests and processes multiple telemetry types, such as logs, metrics, and traces.

Supports ingestion and standardization of observability data via OpenTelemetry protocol.

Displays relationships between services to visualize system dependencies.

Provides a consolidated view of system-wide telemetry in a single dashboard.

Allows users to explore and visualize distributed traces and span relationships.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Correlates logs, metrics, and traces to surface performance patterns and root causes.

Identifies likely causes of issues using system insights and correlation logic.

Automatically alerts users to anomalies or critical events using contextual data.

Provides observability into containerized workloads and Kubernetes clusters.

Enables observability across public cloud, private cloud, and on-prem environments.

Active monitoring of systems, applications, or networks

Tracks and makes accessible data on the health of servers and other network components.

Analyze the performance of containers

Track and report on everything that happens within the system or network

Forecasts future system issues based on historical performance trends.

Use AI to generate content in the form of text, images, videos, etc.

Uses machine learning to detect unusual behavior across telemetry data.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Manage and support multiple languages

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Determine and plan production capacity based on changing demands

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Utilizes machine learning to automatically detect and alert on unusual patterns in infrastructure metrics.

Provides AI-generated insights and actionable recommendations to optimize resource performance and cost.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Set up connections to third-party platforms to improve business processes

Correlates logs, metrics, traces, and alerts to isolate high-signal issues faster.

Links incidents to recent deployments, commits, configuration changes, or feature flag updates.

Detects abnormal behavior using dynamic baselines, auto-adaptive thresholds, or learned patterns.

Correlates related alerts and suppress duplicates to reduce alert fatigue and focus attention.

Routes incidents to the right responders and enrich on-call actions with service and incident context.

Tracks remaining error budget and burn rate against reliability targets.

Defines service level indicators and objectives for services, user journeys, or business-critical operations.

Model service dependencies and surface health, impact, and reliability status for stakeholders.

Assembles timelines, evidence, and summaries that guide responders through triage and diagnosis.

Captures code-level diagnostics in running systems without redeploying or restarting services.

Identifies likely causes across services and dependencies using topology, causality, or learned relationships.

Validates suspected causes with live runtime evidence instead of static inference alone.

Executes runbooks and multi-step workflows automatically in response to alerts or incidents.

Inserts approvals or decision gates before high-impact remediation steps are executed.

Embed reliability workflows into existing tools through integrations and APIs while enforcing secure access across hybrid or legacy environments.

Generates remediation guidance or code changes from incident context and observed telemetry.

Identify and analyse the reasons behind accidents

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Identify and respond to security threats to developed applications

View and track pertinent metrics to find patterns and gain insights from data

Collect, process and structure data from multiple sources for further analysis

Manage and track all disruptions and incidents

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Conduct tracking and assessment of application and device behavior without breaks or interruptions

View and track pertinent metrics to find patterns and gain insights from data

Analyze and gain insights into data in real-time

Record and follow the progress of every issue

Automatically identify unusual behavior

Interact with data visualization elements, such as charts and graphs, to drill down into data

Graphical representation of data

Observe and track the demand, usage, progress or quality of a system, product, or user

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Use AI to generate content in the form of text, images, videos, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Import and export data to and from software applications

Grouping log entries based on similar attributes.

A record of all activities within the system, including user access, changes made, etc.

Filtering incoming messages/alerts and detecting patterns to spot anomalies.

Tools for the systematic analysis of various types of data or statistics

Track and document all activities across devices, networks, and other systems

Collects and aggregates data from various systems within the IT environment

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks

A chronological record of actions or occurrences within a network, software, or process

Analyze survey results via statistical testing or crosstabs directly within the software

Compliant with HIPAA, which sets standards for sensitive patient data protection

Predict future data based on historical data sets

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Securely stores data to prevent data loss or breaches

Creation and customization of dashboards

Active monitoring of systems, applications, or networks

System alerts about the need to escalate an issue or request

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Track and report regulatory data to either internal management or external stakeholders

Allow users to access multiple services after entering their login credentials once

Arrange tasks based on the level of priority or urgency

Track the availability time for a designated network or website over a given period of time

Automatically renames, resizes/compresses, archives or deletes old or oversized log files

Notifications that are delivered to users as soon as an event occurs

Track and manage adherence to policies for any service, product, process, or supplier

Log files automatically created for all activities performed by servers, such as a history of web page requests

Manage and track all disruptions and incidents

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Splits and groups log data automatically or according to user-defined rules

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Application programming interface that allows for integration with other systems/databases

Access client's system information, including hardware and software configuration, to perform diagnostics

Alter the layout and content of reports

Active reporting of data and metrics

Create, manage, and track policies and procedures within an organization

Identify and respond to unexpected problems or failures (ie. "negative events")

Discover patch statuses and vulnerabilities

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Receive data and information in real time

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Analyze and gain insights into data in real-time

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Information to prevent, understand and identify cyber threats

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage adherence to policies for any service, product, process, or supplier

Create, design and manage workflows for repetitive tasks

Identify component attributes like servers, hardware, software, and manage relationships across all services

Record and follow the progress of every issue

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Collects and aggregates data from various systems within the IT environment

Take actions to troubleshoot issues for networks, devices, etc.

Manage and track all disruptions and incidents

Identify and analyse the reasons behind accidents

Arrange tasks based on the level of priority or urgency

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Verify the identity of users/devices to enable secure access

Securely stores data to prevent data loss or breaches

Set & manage permission levels based on user roles and restrict access to only authorized individuals

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Data is backed up automatically to prevent data loss

View and track pertinent metrics to find patterns and gain insights from data

A chronological record of actions or occurrences within a network, software, or process

Schedule predetermined or ad hoc maintenance services and labor requests

Review data from past periods to reveal recurring tendencies and predict future performance

At least a username and password is required to access the system

Assemble applications and processes by dragging over and arranging pre-built components

Define levels of authorization for access to specific files or systems

Creation and customization of dashboards

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Compliant with HIPAA, which sets standards for sensitive patient data protection

Receive system updates as soon as any changes are made

Plan availability and assign specific time slots for tasks and resources

Application programming interface that allows for integration with other systems/databases

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Move from one database to another, or upgrade the version of database software being used

Online portal through which end users can access the system, manage tasks, or obtain information

Plan and implement business continuity measures in case of unforeseen events

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Track and document all activities across devices, networks, and other systems

Automatically create schedules based on business needs or employee availability and qualifications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access client's system information, including hardware and software configuration, to perform diagnostics

Track the status over time for a request, process, asset, or transaction

Alter the layout and content of reports

System alerts about the need to escalate an issue or request

Interact with data visualization elements, such as charts and graphs, to drill down into data

Define network parameters and threshold settings to monitor network health and take necessary precautions

Receive data and information in real time

Receive and/or send email notifications for urgent updates, requests, or other information

Detect areas where test errors occur

Application programming interface that allows for integration with other systems/databases

Track the availability time for a designated network or website over a given period of time

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Creation and customization of dashboards

Import and export data to and from software applications

Define network parameters and threshold settings to monitor network health and take necessary precautions

Record and follow the progress of every issue

Assemble applications and processes by dragging over and arranging pre-built components

View and track pertinent metrics to find patterns and gain insights from data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Arrange tasks based on the level of priority or urgency

Provides a channel for team members to share media files, communicate, and work together

Active reporting of data and metrics

Track, manage and store the applications of potential future members, customers or candidates

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Manage and track all disruptions and incidents

Define levels of authorization for access to specific files or systems

Track the status over time for a request, process, asset, or transaction

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Alter the layout and content of reports

Access client's system information, including hardware and software configuration, to perform diagnostics

Allow users to access multiple services after entering their login credentials once

Create, design and manage workflows for repetitive tasks

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Track and document all activities across devices, networks, and other systems

A chronological record of actions or occurrences within a network, software, or process

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Store, manage and track all forms in a centralized location

Track, report on and implement actions pertaining to physical safety at the workplace

Track and manage adherence to policies for any service, product, process, or supplier

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Create, manage and track all task activities and progression

Allow users to access multiple services after entering their login credentials once

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Plan and implement business continuity measures in case of unforeseen events

Store, manage, and track all electronic documents in a centralized location

Application programming interface that allows for integration with other systems/databases

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Active reporting of data and metrics

Investigate and take action at root cause or error in processes to prevent recurring issues

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and track all relevant internal and external communications

A record of all activities within the system, including user access, changes made, etc.

Manage incidents related to outages or breaches in functionality of IT systems

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A chronological record of actions or occurrences within a network, software, or process

Analyze potential risks across the organization

Create, design and manage workflows for repetitive tasks

Initiate collection and analysis of known risks

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Online portal through which end users can access the system, manage tasks, or obtain information

Alter the layout and content of reports

Track, manage, or resolve user requests and IT incidents/issues

Set and monitor service level agreements to ensure timely response and resolution

Timed notification for any upcoming task, deadline, appointment, or activity

Track and organize on-call shifts

Oversee people and resources to carry out an investigation

Schedule predetermined or ad hoc maintenance services and labor requests

Track the status over time for a request, process, asset, or transaction