Link copied to clipboard # Dynatrace vs New Relic Comparison - What are their main differences? Share [ Export ](/compare/dynatrace/new-relic/export.csv) DynatraceNew Relic[+ Add Product](#) Pricing **Dynatrace** Free Trial **Starts at $69** per month billed annually, per 8 GB Host · Full-stack monitoring **New Relic** Free Trial **$0.00** · Free (Forever) **Pricing Insights** from reviews Time to Implement **Dynatrace** 4 months Based on 5 responses **New Relic** 1 monthFaster Based on 33 responses Return on Investment **Dynatrace** 20 months Based on 19 responses **New Relic** 12 months8 months sooner Based on 30 responses Perceived Cost **Dynatrace** $$$$$ **New Relic** $$$$$ Average Discount **Dynatrace** 18%9% more **New Relic** 9% **Pros & Cons** from reviews **Dynatrace** [ Ease of Use (84) ](https://www.g2.com/products/dynatrace/reviews?filters%5Bsentiment_snippet%5D=1652407&qs=pros-and-cons#reviews)[ Debugging (53) ](https://www.g2.com/products/dynatrace/reviews?filters%5Bsentiment_snippet%5D=1653237&qs=pros-and-cons#reviews)[ Learning Curve (43) ](https://www.g2.com/products/dynatrace/reviews?filters%5Bsentiment_snippet%5D=1657941&qs=pros-and-cons#reviews)[ Missing Features (39) ](https://www.g2.com/products/dynatrace/reviews?filters%5Bsentiment_snippet%5D=1652192&qs=pros-and-cons#reviews) **New Relic** [ Ease of Use (97) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1879438&qs=pros-and-cons#reviews)[ Real-time Monitoring (95) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1880450&qs=pros-and-cons#reviews)[ Expensive (63) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1878762&qs=pros-and-cons#reviews)[ Pricing Issues (53) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1879597&qs=pros-and-cons#reviews) Integrations **Dynatrace** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fea0e53bdd19c3d1d0f575e4295995b1/cribl-stream.png "Product Avatar Image") Cribl Stream ](https://www.g2.com/products/cribl-stream/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99cb722fb43074ad0429bafaa469868a/ibm-terraform-formerly-hashicorp-terraform.png "Product Avatar Image") IBM Terraform (formerly HashiCorp Terraform) ](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ View all ](https://www.g2.com/products/dynatrace/integrations) **New Relic** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-elastic-container-service-amazon-ecs.jpg "Product Avatar Image") Amazon Elastic Container... ](https://www.g2.com/products/amazon-elastic-container-service-amazon-ecs/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-elasticache.jpg "Product Avatar Image") Amazon ElastiCache ](https://www.g2.com/products/amazon-elasticache/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9829252c9c29076e06dcc7d264436584/android-enterprise-management.jpg "Product Avatar Image") Android ](https://www.g2.com/products/android-enterprise-management/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/aws-aws-cloudformation.jpg "Product Avatar Image") AWS CloudFormation ](https://www.g2.com/products/aws-aws-cloudformation/reviews)[ View all ](https://www.g2.com/products/new-relic/integrations) Screenshots **Dynatrace** ![Dynatrace screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/95741/apmusecases-autodetectrunning-1600-c4e793ba71-_002_.png) **New Relic** ![New Relic screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1481456/service-map-dark.jpg) **Ratings** from reviews Meets Requirements **Dynatrace** 8.8 8.81,076 **New Relic** 8.9 8.9501 Ease of Use **Dynatrace** 8.3 8.31,086 **New Relic** 8.4 8.4507 Ease of Setup **Dynatrace** 8.4 8.4679 **New Relic** 8.7 8.7289 Ease of Admin **Dynatrace** 8.2 8.2631 **New Relic** 8.5 8.5200 Quality of Support **Dynatrace** 8.7 8.71,019 **New Relic** 8.6 8.6441 Has the product been a good partner in doing business? **Dynatrace** 8.7 8.7628 **New Relic** 8.5 8.5192 Product Direction (% positive) **Dynatrace** 9.3 9.31,048 **New Relic** 8.6 8.6499 **Features** ratings from reviews Digital Experience Monitoring (DEM) 8.7 184 9.2 23 Observability Software 8.1 8 8.9 18 Container Monitoring 8.4 44 8.6 37 Log Analysis 8.4 70 8.9 82 AIOps Platforms 8.5 51 9.6 15 IT Alerting 5.4 12 7.9 37 Application Performance Monitoring (APM) 8.3 147 8.6 190 Cloud Infrastructure Monitoring 8.4 230 8.5 99 Log Monitoring 7.8 76 8.7 106 Bug Tracking 7.3 57 Not enough data Database Monitoring 8.7 82 Not enough data Enterprise Monitoring 8.1 69 Not enough data Network Monitoring 8.7 52 Not enough data Website Monitoring 8.6 68 Not enough data Incident Management Not enough data 8.5 75 ServiceNow Store Apps 8.9 13 Not enough data Session Replay 8.4 162 Not enough data Server Monitoring Not enough data 8.7 101 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 6.9% Mid-Market(51-1000 emp.) 23.8% Enterprise(\> 1000 emp.) 69.3% Small-Business(50 or fewer emp.) 6.9% Mid-Market(51-1000 emp.) 23.8% Enterprise(\> 1000 emp.) 69.3% Small-Business(50 or fewer emp.) 27.8% Mid-Market(51-1000 emp.) 43.1% Enterprise(\> 1000 emp.) 29.0% Small-Business(50 or fewer emp.) 27.8% Mid-Market(51-1000 emp.) 43.1% Enterprise(\> 1000 emp.) 29.0% **Reviewers' Industry** [![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace")](https://www.g2.com/products/dynatrace/reviews) Dynatrace Information Technology and Services 16.4% Financial Services 10.4% Computer Software 9.2% Insurance 8.9% Banking 8.3% Other 46.7% [![New Relic](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic")](https://www.g2.com/products/new-relic/reviews) New Relic Information Technology and Services 25.0% Computer Software 17.7% Financial Services 8.8% Internet 8.0% Retail 2.3% Other 38.2% Alternatives **Dynatrace Alternatives** ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") [ Datadog ](/products/datadog/reviews) ![IBM Instana](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana") [ IBM Instana ](/products/ibm-instana/reviews) ![Checkmk](https://images.g2crowd.com/uploads/product/hd_favicon/541d0e65c6998d9d32df26ea47566f16/checkmk.svg "Checkmk") [ Checkmk ](/products/checkmk/reviews) ![LogicMonitor](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor") [ LogicMonitor ](/products/logicmonitor/reviews) **New Relic Alternatives** ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") [ Datadog ](/products/datadog/reviews) ![IBM Instana](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana") [ IBM Instana ](/products/ibm-instana/reviews) ![LogicMonitor](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor") [ LogicMonitor ](/products/logicmonitor/reviews) ![Splunk AppDynamics](https://images.g2crowd.com/uploads/product/hd_favicon/d1c3d4fa722ee737d472fb64763965fb/splunk-appdynamics.svg "Splunk AppDynamics") [ Splunk AppDynamics ](/products/splunk-appdynamics/reviews) ## Dynatrace vs New Relic FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Dynatrace vs New Relic? Dynatrace stands out for its full-stack AI-powered root-cause analysis and enterprise focus, while New Relic is favored for its ease of use and unified observability platform. | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | [New Relic](https://www.g2.com/products/new-relic/reviews) | | --- | --- | | 4.5/5 (1,366 reviews) | 4.4/5 (586 reviews) | | Enterprise | Mid-Market | | 8.4 | 8.7 | | 8.7 | 8.6 | | AI-powered root-cause analysis and full-stack visibility | Unified observability and ease of use | ### How do the pricing models of Dynatrace and New Relic compare? Dynatrace and New Relic are rated nearly equally on pricing satisfaction, with New Relic holding a slight edge in recent reviewer sentiment. - **Dynatrace:** Reviewers frequently cite the pricing model as complex and expensive, especially for large-scale or enterprise deployments, with unpredictable costs as environments scale. - **New Relic:** Reviewers note that while New Relic can become expensive as data ingestion grows, its pricing is considered more predictable and manageable for smaller teams, with recent reviews highlighting improved value perception. - **Switching reasons:** Recent reviews mention switching to New Relic for more transparent pricing and to Dynatrace for advanced AI-driven analytics despite higher costs. ### What are the best alternatives to Dynatrace and New Relic? The top three alternatives to Dynatrace and New Relic are Datadog, IBM Instana, and Checkmk. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1,366 reviews) | Enterprise | Pricing model is complex and expensive for large-scale deployments | AI-powered root-cause analysis and full-stack visibility | | [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5 (586 reviews) | Mid-Market | Pricing can rise quickly with data ingestion, but recent reviews note improved value | Unified observability and ease of use | | [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5 (726 reviews) | Mid-Market | — | Comprehensive monitoring and integrations | | [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) | 4.4/5 (481 reviews) | Mid-Market | — | Real-time observability and automation | | [Checkmk](https://www.g2.com/products/checkmk/reviews) | 4.7/5 (305 reviews) | Mid-Market | — | Flexibility and ease of configuration | ### Which Application Performance Monitoring (APM) features should I prioritize when comparing Dynatrace and New Relic? Buyers should prioritize AI-powered root-cause analysis, dashboard usability, integration breadth, real-time monitoring, and pricing transparency when comparing Dynatrace and New Relic. - **AI-powered root-cause analysis:** Dynatrace is frequently cited for its Davis AI engine and automated root-cause analysis (53 all-time mentions for debugging), while New Relic is praised for distributed tracing and actionable insights (104 all-time mentions for insights). - **Dashboard usability:** New Relic leads with 69 all-time mentions for dashboard usability and 64 for dashboard customization, compared to Dynatrace's 35 mentions for user interface and 41 for easy setup. - **Integration breadth:** New Relic has 72 all-time mentions for integrations, with frequent references to Slack, Kubernetes, and Python; Dynatrace is cited for integrations with Slack, PagerDuty, and Microsoft Teams, but with fewer mentions. - **Real-time monitoring:** New Relic has 137 all-time mentions for real-time monitoring, while Dynatrace has 39. - **Pricing transparency:** Both products receive reviewer feedback on pricing complexity, with 83 all-time mentions of expense for New Relic and frequent recent mentions of unpredictable costs for Dynatrace. ### What are the pros and cons of Dynatrace vs New Relic? Dynatrace's headline strength is AI-powered root-cause analysis, while New Relic excels in unified observability and dashboard usability. - **Dynatrace strengths:** AI-powered root-cause analysis (53 all-time mentions for debugging), full-stack visibility, automated dependency mapping, and real-time monitoring (39 all-time mentions). - **Dynatrace trade-offs:** Complex and expensive pricing model, steep learning curve (43 all-time mentions), and less intuitive dashboard customization. - **New Relic strengths:** Unified observability platform, ease of use (150 all-time mentions), dashboard usability (69 all-time mentions), and broad integration support (72 all-time mentions). - **New Relic trade-offs:** Pricing can escalate quickly with data ingestion (83 all-time mentions for expense), learning curve for advanced features (66 all-time mentions), and occasional UI complexity. ### Is Dynatrace or New Relic better for small businesses? New Relic is the better fit for small businesses, as it is most popular in the Mid-Market segment and receives positive sentiment from smaller teams. - **Dynatrace:** Largest segment is Enterprise; reviewers note the platform's power but cite high cost and complexity as barriers for small businesses. - **New Relic:** Largest segment is Mid-Market; reviewers highlight ease of use, straightforward setup, and improved value perception for smaller teams. ### Which Application Performance Monitoring (APM) platform has better integrations? New Relic is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **Dynatrace:** Integrates with Slack (6 all-time mentions), PagerDuty (3), and Microsoft Teams (1); reviewers note integration breadth but with fewer mentions than New Relic. - **New Relic:** Integrates with Slack (14 all-time mentions), Kubernetes (10), and Python (7); reviewers consistently highlight integration flexibility and ease of connecting with third-party tools. ### How do Dynatrace and New Relic compare on customer support? Dynatrace and New Relic are rated at parity for Quality of Support, with Dynatrace at 8.7 and New Relic at 8.6. - **Dynatrace:** Reviewers describe support as responsive and knowledgeable, with 32 all-time mentions for customer support and frequent praise for issue resolution. - **New Relic:** Reviewers highlight helpful and knowledgeable support, with 7/7 scores in recent reviews and positive feedback on onboarding and troubleshooting assistance. ### Which is easier to implement, Dynatrace or New Relic? New Relic holds a slight advantage in Ease of Setup, scoring 8.7 versus Dynatrace's 8.4, but both are rated highly for implementation. - **Dynatrace:** Reviewers note that OneAgent deployment makes installation straightforward, but mention a learning curve for advanced features and configuration. - **New Relic:** Reviewers consistently praise the straightforward initial setup, clear documentation, and quick onboarding, especially for basic monitoring and integrations. ### Which product has better Dashboards? New Relic is favored for Dashboards, with higher all-time mention counts for dashboard usability and customization. - **Dynatrace:** 35 all-time mentions for user interface, 41 for easy setup, and 29 for comprehensive monitoring; reviewers note powerful dashboards but cite less intuitive customization. - **New Relic:** 69 all-time mentions for dashboard usability, 64 for dashboard customization, and 61 for dashboard quality; reviewers highlight intuitive, customizable dashboards and improved dashboard features in recent updates.