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Compare Datadog and New Relic One Software

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At a Glance
Datadog
Datadog
Star Rating
(690)4.4 out of 5
Market Segments
Mid-Market (47.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0 Per host, per month
Free Trial is available
Browse all 3 pricing plans
New Relic
New Relic
Star Rating
(584)4.4 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Datadog excels in providing a comprehensive view of infrastructure, applications, logs, and security signals all in one place. Users appreciate how this integration simplifies understanding complex environments and facilitates quick action from detection to resolution.
  • Users say New Relic shines with its unified observability platform, which combines APM, logs, metrics, and traces. Reviewers highlight the real-time dashboards and distributed tracing capabilities, making it easier for DevOps teams to detect anomalies early and minimize downtime.
  • According to verified reviews, Datadog's user interface is noted for its intuitiveness, allowing users to easily gain insights from data. Recent feedback emphasizes the simplicity of setting up Datadog agents and the effectiveness of its multiple integrations, making it ready to use in just a few clicks.
  • Reviewers mention that while New Relic offers a powerful APM tool with enhanced UI capabilities, some users find it challenging to navigate through its extensive features. However, the customizable dashboards and the ability to access all infrastructure-related data in one place are frequently praised.
  • G2 reviewers highlight that Datadog's performance monitoring features, such as detailed log tracing, are particularly beneficial for teams needing granular insights. Users appreciate the ability to search for specific logs based on labels and facets, which enhances troubleshooting efficiency.
  • Users report that New Relic's strong focus on real-time monitoring and alerting features, such as incident alerts and intelligent alerting, helps teams stay proactive. However, some users feel that the learning curve can be steep, especially for those new to observability tools.
Pricing
Entry-Level Pricing
Datadog
Free
$0
Per host, per month
Browse all 3 pricing plans
New Relic
Free (Forever)
$0.00
Browse all 4 pricing plans
Free Trial
Datadog
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.8
513
8.9
496
Ease of Use
8.2
614
8.4
502
Ease of Setup
8.3
380
8.7
284
Ease of Admin
8.3
231
8.5
198
Quality of Support
8.3
457
8.6
437
Has the product been a good partner in doing business?
8.5
218
8.5
190
Product Direction (% positive)
9.0
498
8.6
495
Features by Category
7.8
8
Not enough data
Operations
7.8
6
Not enough data
8.1
6
Not enough data
7.1
8
Not enough data
8.0
5
Not enough data
Cost Optimization
7.7
8
Not enough data
7.5
6
Not enough data
7.7
5
Not enough data
Administration
8.3
6
Not enough data
8.1
7
Not enough data
7.3
5
Not enough data
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
77
Not enough data
Functionality
8.7
55
Not enough data
9.3
71
Not enough data
9.1
63
Not enough data
8.8
57
Not enough data
8.9
57
Not enough data
9.0
50
Not enough data
Agentic AI - Website Monitoring
7.3
5
Not enough data
7.3
5
Not enough data
8.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Digital Experience Monitoring (DEM)Hide 17 FeaturesShow 17 Features
Not enough data
9.1
23
Experience
Not enough data
9.5
22
Not enough data
9.0
20
Not enough data
9.0
21
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
Not enough data
8.9
19
Not enough data
9.0
21
Not enough data
8.3
19
Performance
Not enough data
9.5
21
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.6
20
9.0
110
Not enough data
Functionality
9.2
104
Not enough data
9.1
105
Not enough data
9.3
89
Not enough data
8.9
104
Not enough data
8.8
88
Not enough data
8.9
93
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
62
Not enough data
Functionality
9.2
52
Not enough data
9.3
57
Not enough data
8.2
43
Not enough data
8.5
45
Not enough data
Monitoring - Network Monitoring
9.3
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Management
8.7
49
Not enough data
9.0
50
Not enough data
8.8
47
Not enough data
Analytics - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
Security - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Network Performance - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
AI Automation - Network Monitoring
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Infrastructure MonitoringHide 20 FeaturesShow 20 Features
8.3
143
8.5
99
Monitoring
8.9
120
8.9
88
8.6
116
8.7
91
8.8
110
8.9
86
8.8
130
9.0
89
8.3
7
8.8
21
Administration
8.5
114
8.6
85
8.5
96
8.5
81
8.3
93
8.5
77
8.6
7
8.8
20
Analysis
8.5
112
8.8
87
8.9
121
9.3
90
Feature Not Available
7.9
78
Agentic AI - Cloud Infrastructure Monitoring
7.9
8
8.2
18
8.8
8
8.2
18
7.3
8
7.9
18
7.5
8
7.9
18
7.9
8
8.1
18
7.9
7
8.1
18
AI Automation - Cloud Infrastructure Monitoring
8.1
7
8.1
17
7.4
7
8.0
17
Network Traffic Analysis (NTA)Hide 11 FeaturesShow 11 Features
8.6
13
Not enough data
Automation
Feature Not Available
Not enough data
8.1
7
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
Functionality
8.7
10
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
9.2
10
Not enough data
Incident Management
8.6
12
Not enough data
9.2
12
Not enough data
9.0
12
Not enough data
Not enough data
8.5
75
Monitoring
Not enough data
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Management Tools
Not enough data
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Generative AI
Not enough data
7.9
29
Not enough data
8.0
30
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
9.1
22
9.6
15
Functionality
9.1
16
9.8
11
8.5
17
10.0
10
9.4
21
9.8
14
Issue Resolution
9.0
19
9.3
14
9.1
16
9.5
14
Feature Not Available
9.6
12
Management
8.7
19
9.6
15
9.6
19
9.7
15
8.9
19
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
108
8.7
105
Visibility
8.9
93
9.3
100
8.9
91
9.2
102
8.8
81
9.0
99
Monitoring and Management
8.2
83
8.8
94
8.6
85
9.0
98
9.0
91
9.2
101
Agentic AI - Log Monitoring
7.3
8
8.4
34
7.1
8
8.4
35
8.1
8
8.4
34
7.3
8
8.4
34
7.9
8
8.3
34
7.3
8
8.5
34
7.5
8
8.4
35
8.1
79
8.7
99
Visibility
8.9
77
9.2
94
8.6
72
9.2
91
8.2
70
9.0
91
Monitoring and Management
8.4
70
8.8
87
7.6
65
8.4
85
8.4
67
8.7
88
9.0
71
8.9
91
8.8
66
8.9
89
8.3
71
8.9
87
Cloud environment support
8.1
62
8.9
77
8.0
59
8.4
73
Agentic AI - Server Monitoring
7.7
5
8.4
17
8.0
5
8.4
17
9.0
5
8.3
17
7.0
5
8.4
17
7.3
5
8.4
19
7.0
5
8.6
18
7.7
5
8.6
17
8.3
59
Not enough data
Functionality
8.7
47
Not enough data
8.8
49
Not enough data
9.0
54
Not enough data
7.9
42
Not enough data
Management
8.6
48
Not enough data
8.6
52
Not enough data
8.2
44
Not enough data
9.0
52
Not enough data
Agentic AI - Enterprise Monitoring
7.8
9
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
7.5
10
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
IoT Analytics PlatformsHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IoT Device Management PlatformsHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Device Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Provisioning
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
79
8.9
82
Data Preparation
8.6
65
|
Verified
9.1
68
8.4
63
|
Verified
9.0
63
8.0
61
|
Verified
8.5
63
7.9
62
|
Verified
8.7
61
Analysis
8.6
60
|
Verified
9.1
63
8.4
67
|
Verified
9.1
65
8.8
68
|
Verified
9.2
70
8.5
71
|
Verified
9.1
69
8.6
62
|
Verified
9.4
70
8.7
59
|
Verified
8.9
65
Visualization
8.9
75
|
Verified
9.5
74
8.7
63
|
Verified
9.1
66
Agentic AI - Log Analysis
7.8
6
8.8
24
7.8
6
8.7
24
8.9
6
8.6
24
7.8
6
8.7
24
8.1
6
8.6
24
7.5
6
8.8
24
7.8
6
8.8
24
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
8.3
147
8.7
184
Monitoring
8.6
113
8.9
163
8.9
106
9.0
168
8.9
118
9.2
169
7.3
99
7.7
137
8.4
105
8.8
153
Response
8.9
123
9.1
169
8.8
110
8.9
163
8.0
107
8.6
154
Agentic AI - Application Performance Monitoring (APM)
7.4
13
8.5
53
8.1
13
8.7
53
7.9
13
8.5
54
8.1
13
8.4
52
7.8
13
8.2
52
Performance
8.5
118
8.6
151
8.3
103
8.5
143
Functionality
8.5
106
8.8
150
8.1
96
8.5
144
Feature Not Available
8.2
139
8.5
112
8.8
151
8.5
52
8.6
37
Alerts management
8.7
43
8.4
34
8.0
45
8.3
35
8.6
47
9.0
36
Monitoring
8.6
39
8.6
36
9.1
41
9.4
36
8.7
43
8.7
36
9.0
38
9.1
36
Automation
8.2
38
8.1
35
8.4
36
8.4
36
Analysis
8.2
41
8.5
35
8.3
44
8.6
36
9.1
43
9.0
36
8.5
42
8.4
35
Issue Resolution
8.3
37
8.3
36
7.6
39
8.2
36
8.4
35
8.8
36
8.0
18
7.9
37
Generative AI
7.5
17
7.3
37
Agentic AI - IT Alerting
7.4
7
7.9
19
7.9
7
8.0
19
8.8
7
7.9
19
7.9
7
7.9
19
8.1
6
7.8
19
7.9
7
8.0
19
8.3
7
8.1
19
Observability PipelineHide 20 FeaturesShow 20 Features
7.1
9
Not enough data
Data Management - Observability Pipeline
7.8
6
Not enough data
8.0
9
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
7.0
9
Not enough data
Performance - Observability Pipeline
6.7
8
Not enough data
8.1
9
Not enough data
7.0
9
Not enough data
AI - Observability Pipeline
6.4
7
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Compliance - Observability Pipeline
6.9
6
Not enough data
6.1
6
Not enough data
Agentic AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Observability SoftwareHide 20 FeaturesShow 20 Features
8.7
13
8.9
18
Telemetry Collection & Ingestion - Observability
8.3
10
9.2
16
8.8
8
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
8.7
9
9.4
16
9.0
10
9.0
16
8.8
8
9.2
16
Correlation & Root Cause Analysis - Observability
9.2
10
9.2
16
8.3
9
9.4
17
8.7
10
9.3
16
Scalability & Ecosystem Integration - Observability
9.3
9
8.9
16
8.5
8
8.8
16
AI Features - Observability
7.9
8
8.2
16
8.8
8
8.5
16
8.3
8
9.0
16
8.4
66
Not enough data
Response
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
47
Not enough data
Records
9.2
55
Not enough data
8.9
53
Not enough data
8.5
60
Not enough data
Management
9.3
58
Not enough data
8.4
52
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
13
Not enough data
7.9
13
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
8.8
14
Not enough data
Network Management
8.8
11
Not enough data
8.3
11
Not enough data
9.4
12
Not enough data
Incident Management
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
Security Intelligence
7.9
12
Not enough data
8.0
10
Not enough data
8.8
11
Not enough data
8.6
13
Not enough data
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Datadog
Datadog
Small-Business(50 or fewer emp.)
19.4%
Mid-Market(51-1000 emp.)
47.3%
Enterprise(> 1000 emp.)
33.3%
New Relic
New Relic
Small-Business(50 or fewer emp.)
27.9%
Mid-Market(51-1000 emp.)
42.1%
Enterprise(> 1000 emp.)
30.0%
Reviewers' Industry
Datadog
Datadog
Information Technology and Services
18.8%
Computer Software
17.6%
Financial Services
8.6%
Internet
4.1%
Computer & Network Security
3.1%
Other
47.7%
New Relic
New Relic
Information Technology and Services
25.0%
Computer Software
17.7%
Financial Services
8.9%
Internet
8.0%
Retail
2.3%
Other
38.0%
Alternatives
Datadog
Datadog Alternatives
Dynatrace
Dynatrace
Add Dynatrace
IBM Instana
IBM Instana
Add IBM Instana
Checkmk
Checkmk
Add Checkmk
Coralogix
Coralogix
Add Coralogix
New Relic
New Relic Alternatives
Dynatrace
Dynatrace
Add Dynatrace
IBM Instana
IBM Instana
Add IBM Instana
LogicMonitor
LogicMonitor
Add LogicMonitor
Splunk AppDynamics
Splunk AppDynamics
Add Splunk AppDynamics
Discussions
Datadog
Datadog Discussions
What is the use of Datadog?
3 Comments
Chirag J.
CJ
Datadog is a software platform that facilitates data sharing across various teams within an organization, thereby breaking down silos between development,...Read more
Does Datadog use AWS?
2 Comments
IG
Yes, the backbone of Datadog infrastructure is sitting within AWS.Read more
Does it preserves history of logs?
1 Comment
Alon N.
AN
Depends on your plan, log retention can be 7,15, 30 days etc, for long term you need to setup s3 archivingRead more
New Relic
New Relic Discussions
What is full stack visibility?
2 Comments
IT Education C.
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
Carl B.
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
Monty the Mongoose crying
New Relic has no more discussions with answers
Datadog
Datadog
Optimized for quick response
New Relic
New Relic
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