Netchex Reviews & Product Details

Handling Payroll and HR shouldn’t get in the way of running your business. Netchex is intuitive, mobile-friendly software designed for hourly and salaried teams—wherever and however they work. Our all-in-one platform helps you hire, onboard, pay, manage, and retain your team with less hassle and more confidence—keeping your business moving, your team connected, and your day on track. And we’re more than software. With a U.S.-based team that’s there from Day 1, you get real support from real people who are ready when you need them—whether that’s a quick call, a live chat, or help on your terms.

Product Website

Seller

Netchex

Discussions

Netchex Community

Product Description

Netchex offers businesses a comprehensive, web-based suite of payroll, human resource and benefit administrative services backed by dedicated support specialists.

Overview by

Katie Kennedy (Marketing Director at Netchex)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Netchex Integrations

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Verified by Netchex

Netchex Media

Netchex helps businesses run payroll and HR with less hassle and more confidence—offering all the tools you need in one simple platform. Our end-to-end solution is built to support both hourly and salaried teams and is backed by a U.S.-based team that actually shows up when you need them.

Netchex Demo - One Seamless Platform - Netchex

- Service That Sticks with You: From onboarding and implementation to everyday support, you’re backed by your in-house U.S.-based team – real people who know your business and care about your success. - Built for How Teams Actually Work: Whether your workforce is salaried, hourly, remote, or ...

Official Downloads

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G2 reviews are authentic and verified.

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Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/2/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Super efficent"

5/5

What do you like best about Netchex?

Very impressed with how east Netchex made my onboarding with my new company! To-Dos were laid out clearly. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

Nothing to report! It generally works very well. Review collected by and hosted on G2.com.

Erica P.

Human Resources Manager

Mid-Market (51-1000 emp.)

5/21/2021

"Smooth Implementation"

5/5

What do you like best about Netchex?

The customer service during implementation was top notch! There was always someone available to assist and response times were quick! The ease of use of the system is also great! Review collected by and hosted on G2.com.

What do you dislike about Netchex?

The one downside is if you have multiple companies under one umbrella, there are some places where you can't do mass changes across companies. Review collected by and hosted on G2.com.

People C.

People & Culture Manager

5/13/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"We Like Netchex"

4/5

What do you like best about Netchex?

The platform is easy to use. Taking onboarding from all paper to digital was a HUGE win and has allowed us to improve our overall onboarding experience for our candidates/new hires. Also like being able to build our own custom reports in there. Very easy and intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

There are some parts of the system that don't talk to each other well (or at all). An example is the ATS and EEO reporting. The ATS gathers EEO data, but when someone is hired, it's not transferred over when they are hired. Entering that data is also cumbersome because it's not part of the employer onboarding. Review collected by and hosted on G2.com.

Hether A.

Human Resources Manager

Mid-Market (51-1000 emp.)

2/6/2019

"Netchex is my forever-favorite payroll platform!"

5/5

What do you like best about Netchex?

I like that Netchex delivers service, functionality, and any training you may need. The web-based platform is user-friendly and much more than just a payroll SaaS. Not only have I moved almost all HR functions to Netchex, I even use it as my company's intranet. I can use it for recruiting as my ATS, then onboard internal and external applicants, deliver the employee life cycle, and seamlessly initiate COBRA at the end of employment. Netchex is a compliance dream! You also have many options for communication - from a dedicated service team and a phone number with a human on the other end, to an online community where you can submit issues/questions, or just email the support team. They will even log your requests for tracking so everyone is on the same page. I like a company that self-audits and holds accountability in high regard. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

I can always think of more the system can do to help me with my daily work and special projects, and not everything has an easy answer when it is a complex request. Review collected by and hosted on G2.com.

Recommendations to others considering Netchex:

Get the whole package! You don't know what you're missing by not having access to everything from recruiting to reporting. Review collected by and hosted on G2.com.

What problems is Netchex solving and how is that benefiting you?

Netchex integrated our payroll and HR platforms to allow for one system as our company intranet for the employee life cycle. They also saved us a bunch of money over our last payroll service provider even though we get more. Great value and ROI. Review collected by and hosted on G2.com.

Pam B.

Administrative Assistant

Mid-Market (51-1000 emp.)

5/18/2021

"A Perfect Fit for our Company!"

5/5

What do you like best about Netchex?

Their people! They answer the phone, they return phone calls, they have answers, they are patient. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

The built in reports are a weak spot, however, the custom reporting tool provided fills most of the gap. Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

6/23/2020

"Outstanding HR/Payroll Company"

5/5

What do you like best about Netchex?

Customer Service is the BEST out there! Netchex is always working on making their product better. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

Slower changes; however, that does not mean they aren't working on them. New and updated programs go through a long testing phase. Review collected by and hosted on G2.com.

Recommendations to others considering Netchex:

Look at all options and products available. Customize your experience and make sure you connect with the customer service team. They are your lifeline. Review collected by and hosted on G2.com.

What problems is Netchex solving and how is that benefiting you?

Constant communication with their development teams keep the client involved in through their process. They listen to suggestions and implement them into their products. Netbenefits and carrier feeds do not work well on a consistent basis. Review collected by and hosted on G2.com.

Belinda C.

Mid-Market (51-1000 emp.)

12/16/2020

"Great Transition"

5/5

What do you like best about Netchex?

I enjoy the employees because they are caring, nice and try their best to be helpful in resolving issues. The amount of time spent for payroll is less, the entering of new/rehire employees is easier, and the access of reports are right at for finger tips. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

I dislike the timing out the site does when you are in the middle of working. When I do a search for an employee while in one company, and my search is in another the system goes in stuck mode. Review collected by and hosted on G2.com.

DEBBY H.

Mid-Market (51-1000 emp.)

5/18/2021

"VERY HELPFUL."

5/5

What do you like best about Netchex?

I can always call and get the answers I need. When I have a major problem they always give me a solution. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

When an employee enters direct deposit acct #'s they have a choice for prenote and we don't use that but we have employees who chose it when they shouldn't and it causes issues with the checks being cashed at the bank. Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

4/23/2019

"Great Product"

5/5

What do you like best about Netchex?

I have been using Netchex for 2 years now and I can not be happier with the company and the product. Their support group is very responsive and the platform is continually being improved. I especially like the new mobile application for employees and managers, this really makes our people more efficient. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

The improvements to the employee search function are more cumbersome than they used to be. Review collected by and hosted on G2.com.

Recommendations to others considering Netchex:

As with all conversions. Sweat the details! Review collected by and hosted on G2.com.

What problems is Netchex solving and how is that benefiting you?

Netchex has helped us maintain compliance with Arizona Paid Sick time laws, and the onerous requirements of the ACA. Furthermore, our H.R. function has benefited with a much more efficient on-boarding process. Review collected by and hosted on G2.com.