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Compare Netchex and Paychex 
Featured Products
At a Glance
Market Segments
Mid-Market (64.6% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
Netchex
Star Rating
(134)4.5 out of 5
Market Segments
Mid-Market (64.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NetchexPaychex
Star Rating
(1,637)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in overall user satisfaction, reflected in its higher G2 Score compared to Netchex. Users appreciate the clean, user-friendly interface and the comprehensive features that cover all aspects of payroll, making it a reliable choice for small businesses.
- According to verified reviews, Netchex stands out for its streamlined onboarding process, which simplifies the experience for new hires by reducing paperwork. Users find this feature particularly beneficial, as it allows for quicker integration into the system.
- Users say that Paychex offers a high level of customization, allowing businesses to tailor dashboards and reports to their specific needs. This flexibility is highlighted by users who mention the ease of reaching out to dedicated account representatives for assistance in creating custom reports.
- Reviewers mention that while Netchex has a slightly higher rating for ease of use, Paychex is not far behind. Users appreciate the intuitive design of both platforms, but some Paychex users note that the initial setup can be a bit more complex compared to Netchex's straightforward approach.
- G2 reviewers highlight that Paychex provides robust support, with many users praising the quality of assistance they receive. This is contrasted with Netchex, where users have noted that while support is good, it may not always match the responsiveness of Paychex's dedicated service.
- According to recent feedback, Paychex's payroll features, such as real-time paycheck visibility and a centralized location for pay and benefits, are particularly well-received. In comparison, Netchex users appreciate the program's user-friendliness and the convenience of having multiple tasks integrated into a single system, but some feel it lacks the depth of features found in Paychex.
Pricing
Entry-Level Pricing
Netchex
No pricing availableFree Trial
Netchex
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
9.0
101
8.7
1,309
Ease of Use
8.7
104
8.5
1,370
Ease of Setup
8.0
87
8.3
979
Ease of Admin
8.7
86
8.5
957
Quality of Support
8.9
100
8.3
1,262
Has the product been a good partner in doing business?
9.0
88
8.5
956
Product Direction (% positive)
8.3
95
7.5
1,286
Features by Category
Core HR
8.4
48
8.1
113
8.5
51
7.8
106
6.8
32
7.8
52
8.0
39
8.1
76
8.4
43
8.4
113
8.0
49
7.7
114
Generative AI
Feature Not Available
4.3
5
Platform
8.1
57
7.5
312
7.4
43
7.4
165
7.1
40
Feature Not Available
8.8
61
8.3
400
8.5
59
8.5
409
8.3
58
8.0
292
8.4
61
8.2
401
8.8
62
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
9.1
58
8.6
853
|
Verified
7.8
52
8.0
546
|
Verified
8.7
57
8.3
529
|
Verified
Administration
9.3
62
8.7
859
|
Verified
8.4
62
7.9
562
|
Verified
9.6
61
9.3
931
|
Verified
7.8
50
8.5
406
|
Verified
9.4
60
8.9
779
|
Verified
9.0
58
8.7
563
|
Verified
9.0
53
8.6
456
|
Verified
9.1
59
9.1
782
|
Verified
8.8
59
9.1
830
|
Verified
Taxes
8.8
58
9.1
879
|
Verified
8.9
58
9.0
834
|
Verified
8.8
58
9.1
826
|
Verified
Integration
7.7
45
7.8
262
|
Verified
8.4
47
7.7
302
|
Verified
7.8
46
7.7
306
|
Verified
7.6
48
7.6
265
|
Verified
Platform
8.4
59
8.6
860
|
Verified
9.0
58
8.6
839
|
Verified
8.6
60
8.8
872
|
Verified
9.0
56
8.7
727
|
Verified
Benefits Administration Platform Features
8.1
31
8.2
233
7.1
28
8.0
196
6.3
28
7.0
112
8.1
28
8.3
172
7.9
32
8.5
190
8.0
32
8.3
225
8.4
29
8.4
210
7.1
29
7.9
152
Benefits Administration Platform Features
8.1
31
8.2
233
7.1
28
8.0
196
6.3
28
7.0
112
8.1
28
8.3
172
7.9
32
8.5
190
8.0
32
8.3
225
8.4
29
8.4
210
7.8
22
8.3
222
7.1
29
7.9
152
6.8
23
7.6
102
5.9
19
5.8
19
7.8
21
6.7
23
Generative AI
7.3
8
Feature Not Available
Feature Not Available
Feature Not Available
7.3
8
Feature Not Available
Platform
8.1
57
7.5
312
7.4
43
7.4
165
7.1
40
Feature Not Available
8.8
61
8.3
400
8.5
59
8.5
409
8.3
58
8.0
292
8.4
61
8.2
401
8.8
62
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
8.0
42
7.3
25
Logistics
8.4
45
7.9
30
8.5
43
7.5
27
8.4
36
6.7
25
Management
7.5
32
6.5
19
7.3
36
7.4
20
8.3
44
7.7
25
9.0
46
8.0
30
9.0
48
8.1
30
9.2
50
8.4
31
8.1
42
7.6
28
Monitoring
8.5
39
7.6
25
8.5
42
7.6
26
8.1
38
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Platform
8.1
57
7.5
312
7.4
43
7.4
165
7.1
40
Feature Not Available
8.8
61
8.3
400
8.5
59
8.5
409
8.3
58
8.0
292
8.4
61
8.2
401
8.8
62
8.4
423
Platform Basics
7.4
22
Not enough data
8.5
26
Not enough data
Platform Data
8.1
24
Not enough data
7.4
24
Not enough data
8.0
24
Not enough data
Platform Content
7.6
26
Not enough data
8.1
23
Not enough data
8.4
22
Not enough data
Generative AI
Feature Not Available
Not enough data
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
7.3
8
Not enough data
7.4
7
Not enough data
6.9
8
Not enough data
Platform Content
Feature Not Available
Not enough data
7.5
6
Not enough data
7.6
7
Not enough data
Platform Additional Functionality
7.7
8
Not enough data
7.3
8
Not enough data
6.2
7
Not enough data
6.0
7
Not enough data
7.5
8
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.9
14
Not enough data
8.1
12
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
8.0
14
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
57
7.5
312
7.4
43
7.4
165
7.1
40
Feature Not Available
8.8
61
8.3
400
8.5
59
8.5
409
8.3
58
8.0
292
8.4
61
8.2
401
8.8
62
8.4
423
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Platform Data
Not enough data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Platform
8.1
57
7.5
312
7.4
43
7.4
165
7.1
40
Feature Not Available
8.8
61
8.3
400
8.5
59
8.5
409
8.3
58
8.0
292
8.4
61
8.2
401
8.8
62
8.4
423
Recruiting and Onboarding
Not enough data
6.6
50
Not enough data
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
8.1
57
7.5
312
7.4
43
7.4
165
7.1
40
Feature Not Available
8.8
61
8.3
400
8.5
59
8.5
409
8.3
58
8.0
292
8.4
61
8.2
401
8.8
62
8.4
423
Platform
8.1
57
7.5
312
7.4
43
7.4
165
7.1
40
Feature Not Available
8.8
61
8.3
400
8.5
59
8.5
409
8.3
58
8.0
292
8.4
61
8.2
401
8.8
62
8.4
423
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
8.1
57
7.5
312
7.4
43
7.4
165
7.1
40
Feature Not Available
8.8
61
8.3
400
8.5
59
8.5
409
8.3
58
8.0
292
8.4
61
8.2
401
8.8
62
8.4
423
Categories
Categories
Shared Categories
Netchex and Paychex are categorized as Core HR, Payroll, Benefits Administration, and Time & Attendance
Unique Categories
Netchex is categorized as Employee Scheduling and HR Compliance
Paychex is categorized as Candidate Relationship Management, Time Tracking, PEO Providers, Applicant Tracking Systems (ATS), Performance Management, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Onboarding, Expense Management, HCM Software, and Employee Recognition
Reviews
Reviewers' Company Size
Netchex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
23.4%
Hospitality
10.9%
Non-Profit Organization Management
8.6%
Restaurants
5.5%
Hospital & Health Care
5.5%
Other
46.1%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.2%
Discussions
Does Netchex have an app?
1 Comment
SL
Yes, they do.Read more
Netchex has no more discussions with answers
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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