--- title: MyChart Reviews meta_title: 'MyChart Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how MyChart works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 40 scale: '5' date_modified: '2026-11-11' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 ---

MyChart Reviews & Product Details

User Insights

Average based on 40 real user reviews.

MyChart Reviews (40)

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Reviews

MyChart Reviews (40)

View 1 Video Reviews
4.4
40 reviews

What do users say?

Generated using AI from real user reviews
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Kelsey G.
KG
Kelsey G.
Speech and language pathologist
Enterprise (> 1000 emp.)
"Access your med chart on your phone"
5/5
What do you like best about MyChart?

The thing I like the most about MyChart is the mobile app. It is very helpful to be able to access your medical records at any time, any place. Another thing I like about MyChart is the messaging function. I am able to connect with my physician quickly for needs that don't require an appointment. Review collected by and hosted on G2.com.

What do you dislike about MyChart?

Something I dislike about MyChart is that the organization of the test results is confusing. I wish that they would be organized by type of test so that you could see your results over time for a specific test. Instead, they are organized chronologically, which can make it difficult to find. Review collected by and hosted on G2.com.

Avinash P.
AP
Avinash P.
ELASP Student Advisor
Small-Business (50 or fewer emp.)
"Great for doctor visit!"
5/5
What do you like best about MyChart?

I like how all my appointments, results, contact info are all managed in one app. Rather than contacting the office or going through the hassle of following up on the results, I can use the app and get all the details. Another thing is that I can also print PDF versions of the results and share them with other healthcare providers. The app also notifies you of appointments through texts so makes it easier for me to manage and track my appointments Review collected by and hosted on G2.com.

What do you dislike about MyChart?

Maybe the UI could be worked on a little bit more, I know it is a simple app and gets the job done, but little bit more to clean up the home page would be great! Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Very convenient for messaging HCPs and paying bills"
3.5/5
What do you like best about MyChart?

I like that I can directly message my health care providers and their staff. They are typically quite responsive. I like that I can view all my bills in one place and pay them conveniently Review collected by and hosted on G2.com.

What do you dislike about MyChart?

I dislike that bills are posted without notification through the system. Review collected by and hosted on G2.com.

Diana R.
DR
Diana R.
It Consultant
Mid-Market (51-1000 emp.)
Originally submitted 2/28/2021
Business partner of the seller or seller's competitor, not included in G2 scores.
"MyChart"
5/5
What do you like best about MyChart?

Easy to use

Nothing wrong I think epic is very user friendly Review collected by and hosted on G2.com.

What do you dislike about MyChart?

Nothing

Everything is fine I think the software is good Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great place to keep medical records"
5/5
What do you like best about MyChart?

I like that I can access my documents and chat my doctor Review collected by and hosted on G2.com.

What do you dislike about MyChart?

I don't like that it takes 48 hours to hear back on a question Review collected by and hosted on G2.com.

Bob W.
BW
Bob W.
Semi Retired
Small-Business (50 or fewer emp.)
"Bring back the login PIN"
2.5/5
What do you like best about MyChart?

MyChart is a phenomenal collection of beneficial medical information & action steps. Med lists/appointment steps, etc. Review collected by and hosted on G2.com.

What do you dislike about MyChart?

Requiring USERID & password for login is not helpful. I have hundreds of online accounts & can't remember all of them. I was in a dentist's office last Monday & a question came up regarding my current meds. I fumbled around trying to enter my password but couldn't remember it. I loved the PIN used for login. Very quick & easy to use. Please bring it back. Review collected by and hosted on G2.com.

Kendra W.
KW
Kendra W.
Media Relations Consultant
Enterprise (> 1000 emp.)
"MyChart"
5/5
What do you like best about MyChart?

I like that I am easily able to make appointments and reschedule them without calling the office and waiting on hold. Review collected by and hosted on G2.com.

What do you dislike about MyChart?

I dislike that sometimes it's difficult to find messages that are sent if I'm not checking myChart regularly - I feel sometimes I get notifications and sometimes I do not. Review collected by and hosted on G2.com.

Rishika A.
RA
Rishika A.
Business Technology Analyst
Enterprise (> 1000 emp.)
"Great patient portal"
5/5
What do you like best about MyChart?

MyChart is a patient friendly portal provided by Epic, it's a great tool to review all the information required like the upcoming appointments, your visit information, medications, contacting your provider for any care related queries. You have everything from A-Z in MyChart. You also have a Mobile application which is quite helpful for the review of results and other actions ! Review collected by and hosted on G2.com.

What do you dislike about MyChart?

I don't have anything to dislike in MyChart, it's a great tool. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Epic is your way to access and request Health Care at your fingertips"
5/5
What do you like best about MyChart?

I can access and request health data and needs at any time day or night. I usually get a very quick reply as well. Review collected by and hosted on G2.com.

What do you dislike about MyChart?

It takes away that in person to person element we grew up with but that is it so far. Review collected by and hosted on G2.com.

Kalen G.
KG
Kalen G.
Fitness Manager
Small-Business (50 or fewer emp.)
"Convenient Medical Contact App"
4/5
What do you like best about MyChart?

Able to send messages to doctor without calling and waiting on hold. Love the fact I’m able to see past and upcoming appointments. It’s also great to be able to see some things in my medical record. Review collected by and hosted on G2.com.

What do you dislike about MyChart?

There are times when the Telehealth visits through the site don’t work or have technical difficulties Review collected by and hosted on G2.com.

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GU
Guest User
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Last activity over 4 years ago

What are the benefits of MyChart?

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Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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