# FollowMyHealth vs MyChart Comparison | | FollowMyHealth | MyChart | |---|---|---| | **Star Rating** | 3.5 out of 5 | 4.4 out of 5 | | **Total Reviews** | 23 | 40 | | **Largest Market Segment** | Small-Business (42.9% of reviews) | Enterprise (50.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | FollowMyHealth | MyChart | |---|---|---| | **Meets Requirements** | 7.9 (19 reviews) | 9.0 (22 reviews) | | **Ease of Use** | 8.2 (18 reviews) | 8.9 (22 reviews) | | **Ease of Setup** | Not enough data | Not enough data | | **Ease of Admin** | Not enough data | Not enough data | | **Quality of Support** | 8.2 (16 reviews) | 8.9 (19 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | Not enough data | | **Product Direction (% positive)** | 8.1 (18 reviews) | 9.3 (17 reviews) | --- ## Pricing ### FollowMyHealth #### Entry-Level Pricing No pricing available #### Free Trial No information available ### MyChart #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Interactive Patient Care Systems (IPC) | Product | Score | Reviews | |---|---|---| | **FollowMyHealth** | N/A | N/A | | **MyChart** | 8.6/10 | 16 | #### Interoperability | Feature | FollowMyHealth | MyChart | |---|---|---| | **Device Interfacing** | Not enough data | 8.5 (10 reviews) | | **Care Communication** | Not enough data | 7.7 (11 reviews) | | **EHR Integration** | Not enough data | 8.7 (10 reviews) | #### Patient Management | Feature | FollowMyHealth | MyChart | |---|---|---| | **Patient Portal** | Not enough data | 9.3 (7 reviews) | | **Assessment** | Not enough data | Not enough data | | **Telehealth** | Not enough data | Not enough data | | **Educational Content** | Not enough data | Not enough data | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **FollowMyHealth** | N/A | N/A | | **MyChart** | N/A | N/A | #### Patient-Centered Functions | Feature | FollowMyHealth | MyChart | |---|---|---| | **Online Presence Management** | Feature Not Available | Not enough data | | **Patient Feedback Management** | Not enough data | Not enough data | | **Patient Portal** | Not enough data | Not enough data | | **Patient Communications** | Not enough data | Not enough data | | **Integration with Wearables** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Patient Records Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Appointment Management** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Intake Management** | Not enough data | Not enough data | | **Records Management** | Not enough data | Not enough data | | **Claims Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | #### Operations | Feature | FollowMyHealth | MyChart | |---|---|---| | **Workflow Management** | Not enough data | Not enough data | | **Interoperability** | Not enough data | Not enough data | | **Digital Intake Forms** | Not enough data | Not enough data | | **Engagement Measuring** | Not enough data | Not enough data | | **Patient Satisfaction Management** | Not enough data | Not enough data | | **EHR Integration** | Not enough data | Not enough data | | **IPC Systems Integration** | Not enough data | Not enough data | | **Patient Intake** | Not enough data | Not enough data | | **Patient Engagement** | Not enough data | Not enough data | | **Care Plan Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Care Summaries** | Not enough data | Not enough data | | **EHR-Agnostic** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### Generative AI | Feature | FollowMyHealth | MyChart | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | FollowMyHealth | MyChart | |---|---|---| | **Scheduling** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Referral Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **For Healthcare** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Charting** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Patient Education** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Patient Questionnaires** | Not enough data | Not enough data | | **Onboarding** | Not enough data | Not enough data | | **Confirmations/Reminders** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Medication History** | Not enough data | Not enough data | | **Online Refills** | Not enough data | Not enough data | | **Messaging** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Prescription Renewal** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Historical Reporting** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Lab Results** | Not enough data | Not enough data | | **Telemedicine** | Not enough data | Not enough data | | **One-to-One Messaging** | Not enough data | Not enough data | | **Patient Monitoring** | Not enough data | Not enough data | | **Health Record Access** | Not enough data | Not enough data | | **Medical Billing** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Bill Payment** | Not enough data | Not enough data | | **For Medical Purposes** | Not enough data | Not enough data | | **Electronic Signature** | Not enough data | Not enough data | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **Video Consultations** | Not enough data | Not enough data | | **Secure Messaging** | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **FollowMyHealth** | N/A | N/A | | **MyChart** | N/A | N/A | #### Patient Communication & Engagement | Feature | FollowMyHealth | MyChart | |---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | FollowMyHealth | MyChart | |---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | FollowMyHealth | MyChart | |---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | FollowMyHealth | MyChart | |---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Unique to MyChart (2):** [Interactive Patient Care Systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) --- ## Reviewer Demographics ### By Company Size | Segment | FollowMyHealth | MyChart | |---|---|---| | **Small-Business** | 42.9% | 39.5% | | **Mid-Market** | 28.6% | 10.5% | | **Enterprise** | 28.6% | 50.0% | ### By Industry #### FollowMyHealth - **Hospital & Health Care:** 33.3% - **Health, Wellness and Fitness:** 23.8% - **Medical Practice:** 19.0% - **Paper & Forest Products:** 4.8% - **Medical Devices:** 4.8% - **Marketing and Advertising:** 4.8% - **Human Resources:** 4.8% - **Financial Services:** 4.8% #### MyChart - **Hospital & Health Care:** 52.6% - **Health, Wellness and Fitness:** 10.5% - **Medical Practice:** 5.3% - **Management Consulting:** 5.3% - **Biotechnology:** 5.3% - **Wireless:** 2.6% - **Translation and Localization:** 2.6% - **Insurance:** 2.6% - **Food Production:** 2.6% - **Financial Services:** 2.6% - **Other:** 7.9% --- ## Alternatives ### Alternatives to FollowMyHealth - [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (346 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4205 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (701 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (362 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (316 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (299 reviews) - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (294 reviews) ### Alternatives to MyChart - [Agentforce Health (formerly Salesforce Health Cloud)](https://www.g2.com/products/agentforce-health-formerly-salesforce-health-cloud/reviews) — 3.9/5 stars (37 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4205 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (362 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (346 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (701 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (316 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (299 reviews) - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (294 reviews) --- ## Top Discussions ### FollowMyHealth No discussions available for this product. ### MyChart - Title: [What are the benefits of MyChart?](https://www.g2.com/discussions/what-are-the-benefits-of-mychart) — 1 comment > **Top comment:** "Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/followmyhealth-vs-mychart)