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# FollowMyHealth vs MyChart Comparison - What are their main differences?

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FollowMyHealthMyChart[+ Add Product](#)

Reviews

**FollowMyHealth** [

3.5/5(23)

](https://www.g2.com/products/followmyhealth/reviews#reviews)

**MyChart** [

4.4/5(40)

](https://www.g2.com/products/mychart/reviews#reviews)

Pricing

**FollowMyHealth**
No pricing available

**MyChart**
No pricing available

**Pricing Insights**
from reviews

 ![FollowMyHealth](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ccf1d8b9bb5b9f33af3f2d788167dcb0/followmyhealth.jpg "FollowMyHealth")

 ![MyChart](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f9e47078e3bf07d28729e96350960c2b/mychart.png "MyChart")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

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Who do you want to talk with?

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Pros & Cons

**FollowMyHealth**
Not enough data

**MyChart**
Not enough data

Ratings

Meets Requirements

**FollowMyHealth**

7.9

7.919

**MyChart**

9.0

9.022

Ease of Use

**FollowMyHealth**

8.2

8.218

**MyChart**

8.9

8.922

Ease of Setup

**FollowMyHealth**
Not enough data

**MyChart**
Not enough data

Ease of Admin

**FollowMyHealth**
Not enough data

**MyChart**
Not enough data

Quality of Support

**FollowMyHealth**

8.2

8.216

**MyChart**

8.9

8.919

Has the product been a good partner in doing business?

**FollowMyHealth**
Not enough data

**MyChart**
Not enough data

Product Direction (% positive)

**FollowMyHealth**

8.1

8.118

**MyChart**

9.3

9.317

Features

Interactive Patient Care Systems (IPC)[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

8.6

16

Interoperability

Device Interfacing

Not enough data

8.5(won by default)

10

Care Communication

Not enough data

7.7(won by default)

11

EHR Integration

Not enough data

8.7(won by default)

10

Patient Management

Patient Portal

Not enough data

9.3(won by default)

7

Assessment

Not enough data

Not enough data

Telehealth

Not enough data

Not enough data

Educational Content

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Patient Engagement[Hide 99 FeaturesShow 99 Features](javascript:void(0);)

Not enough data

Not enough data

Patient-Centered Functions

Online Presence Management

Feature Not Available

Not enough data

Patient Feedback Management

Not enough data

Not enough data

Patient Portal

Not enough data

Not enough data

Patient Communications

Not enough data

Not enough data

Integration with Wearables

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Intake Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Operations

Workflow Management

Not enough data

Not enough data

Interoperability

Not enough data

Not enough data

Digital Intake Forms

Not enough data

Not enough data

Engagement Measuring

Not enough data

Not enough data

Patient Satisfaction Management

Not enough data

Not enough data

EHR Integration

Not enough data

Not enough data

IPC Systems Integration

Not enough data

Not enough data

Patient Intake

Not enough data

Not enough data

Patient Engagement

Not enough data

Not enough data

Care Plan Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Care Summaries

Not enough data

Not enough data

EHR-Agnostic

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Scheduling

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Patient Education

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Patient Questionnaires

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Medication History

Not enough data

Not enough data

Online Refills

Not enough data

Not enough data

Messaging

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Prescription Renewal

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Lab Results

Not enough data

Not enough data

Telemedicine

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

Patient Monitoring

Not enough data

Not enough data

Health Record Access

Not enough data

Not enough data

Medical Billing

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Bill Payment

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Video Consultations

Not enough data

Not enough data

Secure Messaging

Not enough data

Not enough data

AI Patient Engagement & Operations[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

Not enough data

Patient Communication & Engagement

Personalized Patient Outreach

Not enough data

Not enough data

Intelligent Chatbots & Virtual Assistants

Not enough data

Not enough data

Two-Way Patient Messaging

Not enough data

Not enough data

AI-Powered Appointment Reminders

Not enough data

Not enough data

Scheduling & Access Optimization

Self-Service Appointment Scheduling

Not enough data

Not enough data

Digital Intake & Pre-Visit Forms

Not enough data

Not enough data

AI-Based Scheduling Optimization

Not enough data

Not enough data

Waitlist & Cancellation Management

Not enough data

Not enough data

Care Coordination & Automation

Risk Stratification & Patient Prioritization

Not enough data

Not enough data

Automated Care Pathway Guidance

Not enough data

Not enough data

Referral Management

Not enough data

Not enough data

Operational Intelligence & Integration

Predictive No-Show Analytics

Not enough data

Not enough data

EHR & Practice Management Integration

Not enough data

Not enough data

Operational Performance Dashboards

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![FollowMyHealth](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ccf1d8b9bb5b9f33af3f2d788167dcb0/followmyhealth.jpg "FollowMyHealth")](https://www.g2.com/products/followmyhealth/reviews)

FollowMyHealth

Small-Business(50 or fewer emp.)

42.9%

Mid-Market(51-1000 emp.)

28.6%

Enterprise(\> 1000 emp.)

28.6%

[![MyChart](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f9e47078e3bf07d28729e96350960c2b/mychart.png "MyChart")](https://www.g2.com/products/mychart/reviews)

MyChart

Small-Business(50 or fewer emp.)

39.5%

Mid-Market(51-1000 emp.)

10.5%

Enterprise(\> 1000 emp.)

50.0%

Small-Business

(50 or fewer emp.)

42.9%

39.5%

Mid-Market

(51-1000 emp.)

28.6%

10.5%

Enterprise

(\> 1000 emp.)

28.6%

50.0%

Reviewers' Industry

[![FollowMyHealth](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ccf1d8b9bb5b9f33af3f2d788167dcb0/followmyhealth.jpg "FollowMyHealth")](https://www.g2.com/products/followmyhealth/reviews)
FollowMyHealth

Hospital & Health Care

33.3%

Health, Wellness and Fitness

23.8%

Medical Practice

19.0%

Paper & Forest Products

4.8%

Medical Devices

4.8%

Other

14.3%

[![MyChart](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f9e47078e3bf07d28729e96350960c2b/mychart.png "MyChart")](https://www.g2.com/products/mychart/reviews)
MyChart

Hospital & Health Care

52.6%

Health, Wellness and Fitness

10.5%

Medical Practice

5.3%

Management Consulting

5.3%

Biotechnology

5.3%

Other

21.1%

FAQs

## FollowMyHealth vs MyChart FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between FollowMyHealth vs MyChart?

MyChart is distinguished from FollowMyHealth by higher reviewer satisfaction across all major dimensions, including overall rating, ease of setup, and support.

| [FollowMyHealth](https://www.g2.com/products/followmyhealth/reviews) | [MyChart](https://www.g2.com/products/mychart/reviews) |
| --- | --- |
| 3.5/5 (23 reviews) | 4.4/5 (40 reviews) |
| 8.2 | 8.9 |
| 8.2 | 8.9 |
| 7.9 | 9.0 |
| Easy access to medical records and communication with providers | Comprehensive patient portal with fast access to test results and provider messaging |

### How do the pricing models of FollowMyHealth and MyChart compare?

MyChart is rated higher for value, with a stronger Price/Cost satisfaction score than FollowMyHealth.

- **FollowMyHealth:** Reviewers note the platform is "cheap" and easy to use, but express frustration with limited third-party connections and slow support.
- **MyChart:** Reviewers consistently highlight satisfaction with the breadth of features and convenience, describing it as a time saver and efficient for managing care.

### What are the best alternatives to FollowMyHealth and MyChart?

The top three alternatives to FollowMyHealth and MyChart are Agentforce Health, Phreesia, and Weave.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [FollowMyHealth](https://www.g2.com/products/followmyhealth/reviews) | 3.5/5 (23) | — | Reviewers describe it as "cheap" and easy to use | Easy access to medical records and communication with providers |
| [MyChart](https://www.g2.com/products/mychart/reviews) | 4.4/5 (40) | — | Reviewers highlight convenience and comprehensive features | Comprehensive patient portal with fast access to test results and provider messaging |
| [Agentforce Health (formerly Salesforce Health Cloud)](https://www.g2.com/products/agentforce-health-formerly-salesforce-health-cloud/reviews) | 3.9/5 (37) | — | — | — |
| [Phreesia](https://www.g2.com/products/phreesia/reviews) | 3.9/5 (45) | Small-Business | — | — |
| [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5 (433) | Small-Business | — | — |

### Which Patient Engagement features should I prioritize when comparing FollowMyHealth and MyChart?

Buyers comparing FollowMyHealth and MyChart should prioritize Patient Portal, Ease of Use, Quality of Support, Meets Requirements, and Integration capabilities.

- **Patient Portal:** MyChart is frequently cited for its comprehensive patient portal, while FollowMyHealth is noted for basic access and communication.
- **Ease of Use:** MyChart scores 8.9, FollowMyHealth scores 8.2.
- **Quality of Support:** MyChart scores 8.9, FollowMyHealth scores 8.2.
- **Meets Requirements:** MyChart scores 9.0, FollowMyHealth scores 7.9.
- **Integrations:** Reviewers cite limited third-party connections for FollowMyHealth; MyChart is not flagged for integration limitations.

### What are the pros and cons of FollowMyHealth vs MyChart?

MyChart's headline strength is its comprehensive patient portal and high satisfaction scores, while FollowMyHealth is valued for basic access and communication but faces integration and support trade-offs.

- **FollowMyHealth strengths:** Easy access to medical records, direct communication with providers, user-friendly interface.
- **FollowMyHealth trade-offs:** Limited third-party integrations, slow support response, occasional technical issues, and cumbersome login or setup processes.
- **MyChart strengths:** Comprehensive patient portal, fast access to test results, efficient provider messaging, high satisfaction with ease of use and support.
- **MyChart trade-offs:** Some reviewers mention complex appointment scheduling and occasional delays in provider responses.

### Is FollowMyHealth or MyChart better for small businesses?

Weave is the highest-rated alternative for small businesses, while neither FollowMyHealth nor MyChart has a dominant small-business segment share.

- **FollowMyHealth:** No largest segment data available; reviewers note ease of use but also mention setup and integration challenges.
- **MyChart:** No largest segment data available; reviewers highlight convenience and comprehensive features, but do not specifically cite small-business fit.

### Which Patient Engagement platform has better integrations?

MyChart is favored over FollowMyHealth for integrations, as reviewers cite integration limitations with FollowMyHealth and do not flag MyChart for such issues.

- **FollowMyHealth:** Reviewers report little to no third-party connections, specifically noting the lack of integration with common devices like glucose monitors and smart scales.
- **MyChart:** No integration limitations are cited by reviewers in recent feedback.

### How do FollowMyHealth and MyChart compare on customer support?

MyChart and FollowMyHealth are rated at parity for Quality of Support, both scoring within 0.7 points of each other.

- **FollowMyHealth:** Reviewers describe support as slow to resolve issues, with some citing repeated instructions and long connection times.
- **MyChart:** Reviewers highlight responsive support and efficient resolution of queries, with high satisfaction in recent reviews.

### Which is easier to implement, FollowMyHealth or MyChart?

MyChart and FollowMyHealth are rated at parity for Ease of Setup, both scoring within 0.7 points of each other.

- **FollowMyHealth:** Reviewers mention a lengthy setup process and repeated troubleshooting steps, with some accounts taking over 90 days to connect.
- **MyChart:** Reviewers describe setup as straightforward and efficient, with high satisfaction in recent reviews.

### Which product has better Patient Portal?

MyChart is rated higher than FollowMyHealth for Patient Portal functionality.

- **FollowMyHealth:** Patient Portal is noted for basic access to records and communication, with an Ease of Use score of 8.2.
- **MyChart:** Patient Portal is frequently cited as comprehensive and efficient, with an Ease of Use score of 8.9 and Meets Requirements score of 9.0.

Alternatives

**FollowMyHealth Alternatives**

 ![Phreesia](https://images.g2crowd.com/uploads/product/hd_favicon/b126fc1ec31e9c8e50a577550118697e/phreesia.svg "Phreesia")

[
Phreesia
](/products/phreesia/reviews)

 ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave")

[
Weave
](/products/weave-weave/reviews)

 ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health")

[
Spruce Health
](/products/spruce-health/reviews)

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

**MyChart Alternatives**

 ![Salesforce Health Cloud](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3a71fba40151dc70320f4c77a71515c4/agentforce-health-formerly-salesforce-health-cloud.png "Salesforce Health Cloud")

[
Salesforce Health Cloud
](/products/agentforce-health-formerly-salesforce-health-cloud/reviews)

 ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave")

[
Weave
](/products/weave-weave/reviews)

 ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed")

[
ModMed
](/products/modmed/reviews)

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

## FollowMyHealth vs MyChart

- Reviewers felt that MyChart meets the needs of their business better than FollowMyHealth.
- When comparing quality of ongoing product support, reviewers felt that MyChart is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of MyChart over FollowMyHealth.