MyChart Features
Interoperability (3)
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Device Interfacing
Enables interoperability between medical devices, patient-facing tablets, healthcare applications, and any other relevant network-connected systems
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Care Communication
Facilitates two-way communication between patient and bedside nurses
EHR Integration
Integrates with an existing EHR to provide patients with a comprehensive picture of their condition
Patient Management (4)
Patient Portal
Provides patients and their families with a virtual or online portal to facilitate communication with direct physicians
Assessment
Monitors patient behavior (e.g. pain tolerance, medication adherance, rehabilitation) and generates reports
Telehealth
Facilitates telemedicine and telehealth functionality or offerings to the patient, post-discharge
Educational Content
Facilitates the creation and dispensation of educational material regarding the patient's treatment, procedure, outcome, and medication routine
Operations (7)
Workflow Management
Enhances clinical workflows
Interoperability
Integrates with existing medical practice solutions
Digital Intake Forms
Provides digitized intake forms both for patient and physician use
Engagement Measuring
Tracks and measures current and improved levels of patient engagement
Patient Satisfaction Management
Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.
EHR Integration
Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.
IPC Systems Integration
Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.
Patient-Centered Functions (5)
Online Presence Management
Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)
Patient Feedback Management
Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction
Patient Portal
Facilitates and enables patient access to their personal health information and data.
Patient Communications
Streamlines the delivery of messaging between health care professional and patient.
Integration with Wearables
Integrates with medical devices and wearables to keep track of patients' health outside of appointments and visits.
Generative AI (1)
AI Text Summarization
Condenses long documents or text into a brief summary.
Patient Communication & Engagement (4)
Personalized Patient Outreach
Delivers targeted engagement campaigns based on patient demographics, risk factors, and behavior.
Intelligent Chatbots & Virtual Assistants
Provides AI-driven chat interfaces to answer patient questions, triage needs, and route requests.
Two-Way Patient Messaging
Enables secure, conversational messaging between patients and care teams across digital channels.
AI-Powered Appointment Reminders
Sends automated appointment reminders via SMS, email, or voice using AI to optimize timing and channel selection.
Scheduling & Access Optimization (4)
Self-Service Appointment Scheduling
Allows patients to book, reschedule, or cancel appointments through web or mobile tools.
Digital Intake & Pre-Visit Forms
Collects and validates patient information electronically prior to appointments.
AI-Based Scheduling Optimization
Optimizes provider schedules using predictive analytics to reduce gaps and overbooking.
Waitlist & Cancellation Management
Automatically fills canceled appointments using intelligent waitlist prioritization.
Care Coordination & Automation (3)
Risk Stratification & Patient Prioritization
Analyzes clinical and behavioral data to identify high-risk patients & prioritize outreach.
Automated Care Pathway Guidance
Guides patients through care journeys using AI-driven recommendations and reminders.
Referral Management
Tracks, routes, and manages referrals across providers & care settings.
Operational Intelligence & Integration (3)
Predictive No-Show Analytics
Identifies patients at risk of missing appointments using predictive models.
EHR & Practice Management Integration
Integrates with electronic health records & practice management systems to synchronize patient and scheduling data.
Operational Performance Dashboards
Provides real-time dashboards tracking engagement, access, and operational KPIs.






