Compare Epic and MyChart
At a Glance
Market Segments
Enterprise (77.3% of reviews)
Enterprise (51.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Epic
Star Rating
(936)4.2 out of 5
Market Segments
Enterprise (77.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Epic
MyChart
Star Rating
(39)4.4 out of 5
Market Segments
Enterprise (51.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MyChart
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Epic excels in providing a comprehensive suite of tools for patient documentation and reporting, with users highlighting its unmatched depth and intuitive navigation once familiar with the system. This makes it a strong choice for organizations that prioritize detailed clinical workflows.
- Users say MyChart stands out for its user-friendly communication features, allowing patients to easily message their healthcare providers and schedule video visits. This capability significantly reduces the hassle of phone tag, making it a favorite for those seeking streamlined access to their medical needs.
- Reviewers mention that Epic is highly reliable and secure, which is crucial for managing sensitive healthcare data. The decision-support tools and customizable templates enhance clinical accuracy, making it a preferred option for larger enterprises that require robust data management.
- According to verified reviews, MyChart's ease of use is frequently praised, with users appreciating the straightforward interface that simplifies accessing medical records and communicating with care teams. This user-centric design is particularly beneficial for patients who may not be tech-savvy.
- G2 reviewers highlight that while Epic has a strong presence in the enterprise market, it may face challenges in ease of setup compared to MyChart, which is often noted for its quick implementation process. This can be a deciding factor for organizations looking for a faster onboarding experience.
- Users report that Epic's quality of support is commendable, with many users feeling well-supported in their implementation and ongoing use. However, MyChart also receives high marks for responsiveness, particularly in communication with healthcare providers, which enhances the overall patient experience.
Pricing
Entry-Level Pricing
Epic
No pricing availableMyChart
No pricing availableFree Trial
Epic
No trial information availableMyChart
No trial information availableRatings
Meets Requirements
8.8
771
9.0
21
Ease of Use
8.1
782
8.9
21
Ease of Setup
7.2
98
Not enough data
Ease of Admin
7.7
92
Not enough data
Quality of Support
8.2
735
8.8
18
Has the product been a good partner in doing business?
8.4
90
Not enough data
Product Direction (% positive)
9.0
762
9.3
17
Features by Category
Interoperability
Not enough data
8.5
10
Not enough data
7.7
11
Not enough data
8.5
9
Patient Management
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
9.1
115
Not enough data
8.9
104
Not enough data
8.9
106
Not enough data
9.0
124
Not enough data
Patient Health Information Management
9.1
106
Not enough data
8.9
102
Not enough data
8.9
120
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Operations Management
8.6
18
Not enough data
8.6
19
Not enough data
8.8
23
Not enough data
8.1
20
Not enough data
Added Efficiencies
8.8
21
Not enough data
9.4
22
Not enough data
9.2
18
Not enough data
8.9
22
Not enough data
Decision Analysis
8.6
12
Not enough data
7.7
11
Not enough data
7.3
10
Not enough data
8.0
11
Not enough data
Integration
8.5
11
Not enough data
8.2
11
Not enough data
Management
8.3
11
Not enough data
8.2
11
Not enough data
Analytics
7.8
10
Not enough data
7.5
10
Not enough data
8.0
9
Not enough data
Agentic AI - Clinical Decision Support
Not enough data
Not enough data
Clinical Care - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial / Revenue Cycle - Long Term Post Acute Care
Not enough data
Not enough data
Analytics & Quality / Compliance - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Operations & Workforce - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Epic and MyChart are categorized as AI Patient Engagement & Operations
Unique Categories
Epic is categorized as Clinical Decision Support, Long Term Post Acute Care, EHR, and Medical Practice Management
MyChart is categorized as Patient Engagement and Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MyChart
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
74.8%
Medical Practice
9.4%
Health, Wellness and Fitness
5.4%
Higher Education
2.2%
Mental Health Care
1.0%
Other
7.2%
Hospital & Health Care
51.4%
Health, Wellness and Fitness
10.8%
Medical Practice
5.4%
Management Consulting
5.4%
Biotechnology
5.4%
Other
21.6%
Alternatives
Discussions
What does Epic software do?
2 Comments
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
What is the easiest way to access inputting diagnoses?
2 Comments
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What is the easiest way to access inputting diagnoses?
2 Comments
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What are the benefits of MyChart?
1 Comment
TK
Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &...Read more
MyChart has no more discussions with answers
