What is most helpful in Monograph is the ease in which you can set up a project. Their customer support is good as they always have tried to remedy any issues in a timely manner. Their product is adjustable in terms of how it looks more than other products of the same type. Transferring our data from the previous system to this one was pretty straight forward and was explained well. Help was always a call or an online chat away. Review collected by and hosted on G2.com.
Some of the invoice customizing could be a little better but is still better than it's competitors. Right now there is no way to change the employee billing rates on a specific project if your project spans enough time where they would have changed. (multi year project). Review collected by and hosted on G2.com.
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