--- title: MoEngage Reviews meta\_title: 'MoEngage Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 525 reviews by the users' company size, role or industry to find out how MoEngage works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 525 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### MoEngage Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of MoEngage, highlighting its user-friendly interface and manageable data system. [(54 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1751414&qs=pros-and-cons#reviews)

Users appreciate the **easy funnel building** and **real-time segments** , enhancing insight and decision-making capabilities. [(38 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1752777&qs=pros-and-cons#reviews)

Users value the **real-time analytics and easy funnel building** in MoEngage, enhancing product decisions and user insights. [(32 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1750890&qs=pros-and-cons#reviews)

Users find MoEngage **extremely helpful** for segmentation, campaign management, and simplifying complex data for better outcomes. [(32 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1751997&qs=pros-and-cons#reviews)

Users value the **easy campaign management** of MoEngage, enhancing lead generation and simplifying data complexities effectively. [(30 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1754320&qs=pros-and-cons#reviews)

Users find the **missing session-related attributes** frustrating, needing tech help for profile updates and notification issues. [(16 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1750747&qs=pros-and-cons#reviews)

Users find the **steep learning curve** challenging, requiring significant time to understand MoEngage's full potential. [(14 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1753251&qs=pros-and-cons#reviews)

Users note the **limitations in live features and AI performance** of MoEngage, impacting overall satisfaction and functionality. [(12 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1750497&qs=pros-and-cons#reviews)

Users find **complexity** in managing segments and AI features, leading to confusion in the overall experience. [(10 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1752606&qs=pros-and-cons#reviews)

Users find the **difficult learning** curve with MoEngage challenging, especially for new users exploring its features. [(9 mentions)](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1752317&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of MoEngage

##### 1. Ease of Use

Users appreciate the **ease of use** of MoEngage, highlighting its user-friendly interface and manageable data system.
[
See 54 mentions
](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1751414&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Aayush J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aayush J.")
AJ

Aayush J.

Enterprise (\> 1000 emp.)

4.5/5

"Helpful for Segment Flows and Data Management"

What do you like about MoEngage?

Helpful in segment flows and data Easy to use Helpful support from backend team

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"

What do you like about MoEngage?

MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas

##### 2. Features

Users appreciate the **easy funnel building** and **real-time segments** , enhancing insight and decision-making capabilities.
[
See 38 mentions
](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1752777&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"

What do you like about MoEngage?

MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas

 ![Hema S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hema S.")
HS

Hema S.

Enterprise (\> 1000 emp.)

4.5/5

"MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization"

What do you like about MoEngage?

MoEngage does a great job of turning customer data into action. It’s easy to segment, personalize, and iterate without heavy dependency on tech teams.

##### 3. Analytics

Users value the **real-time analytics and easy funnel building** in MoEngage, enhancing product decisions and user insights.
[
See 32 mentions
](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1750890&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"

What do you like about MoEngage?

MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas

 ![Hema S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hema S.")
HS

Hema S.

Enterprise (\> 1000 emp.)

4.5/5

"MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization"

What do you like about MoEngage?

MoEngage does a great job of turning customer data into action. It’s easy to segment, personalize, and iterate without heavy dependency on tech teams.

##### 4. Helpful

Users find MoEngage **extremely helpful** for segmentation, campaign management, and simplifying complex data for better outcomes.
[
See 32 mentions
](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1751997&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Aayush J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aayush J.")
AJ

Aayush J.

Enterprise (\> 1000 emp.)

4.5/5

"Helpful for Segment Flows and Data Management"

What do you like about MoEngage?

Helpful in segment flows and data Easy to use Helpful support from backend team

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"

What do you like about MoEngage?

MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas

##### 5. Campaign Management

Users value the **easy campaign management** of MoEngage, enhancing lead generation and simplifying data complexities effectively.
[
See 30 mentions
](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1754320&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"

What do you like about MoEngage?

MoEngage makes it easy to track user behavior and convert it into meaningful campaigns. The segmentation engine is powerful, you can target users bas

 ![Ayush M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayush M.")
AM

Ayush M.

Mid-Market (51-1000 emp.)

4.0/5

"Efficient Notification with Room for Improvement"

What do you like about MoEngage?

I use MoEngage for push notifications on different events, like engaging users, sharing updates, and transaction messages. I like the user segmentatio

### 5 Cons or Disadvantages of MoEngage

##### 1. Missing Features

Users find the **missing session-related attributes** frustrating, needing tech help for profile updates and notification issues.
[
See 16 mentions
](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1750747&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Aviral G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aviral G.")
AG

Aviral G.

Enterprise (\> 1000 emp.)

4.0/5

"Boosts Campaign Efficiency with Multi-Channel Support"

What do you dislike about MoEngage?

MoEngage is not able to conversationally interact with customers, meaning it doesn't rely on customer responses, and its WABA connectivity could be im

 ![Dung V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dung V.")
DV

Dung V.

Mid-Market (51-1000 emp.)

4.0/5

"MoEngage - Affordable CRM Solution"

What do you dislike about MoEngage?

Event setup and data mapping can be unclear, requiring detailed definitions from the start. MAU-based billing may overcount users switching browsers.

##### 2. Learning Curve

Users find the **steep learning curve** challenging, requiring significant time to understand MoEngage's full potential.
[
See 14 mentions
](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1753251&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Hema S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hema S.")
HS

Hema S.

Enterprise (\> 1000 emp.)

4.5/5

"MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization"

What do you dislike about MoEngage?

The platform is powerful, but it can feel overwhelming at first. There’s a learning curve before you fully unlock its potential.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Customer Insights and Engagement with an Intuitive Interface"

What do you dislike about MoEngage?

Although it's fine but sometimes feels a bit complex while setting up advance automation and segmentation.

##### 3. Limitations

Users note the **limitations in live features and AI performance** of MoEngage, impacting overall satisfaction and functionality.
[
See 12 mentions
](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1750497&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"

What do you dislike about MoEngage?

Complex segments can become difficult to manage without strict naming discipline.

SP

Sumit P.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Segmentation and Intuitive Campaigns, Effortless User Journey Insights"

What do you dislike about MoEngage?

The UI can feel slightly slow when switching between heavy analytics reports. Event names and attributes need strict consistency, any naming mismatch

##### 4. Complexity

Users find **complexity** in managing segments and AI features, leading to confusion in the overall experience.
[
See 10 mentions
](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1752606&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Segmentation and Intuitive Campaigns with Clear Funnel Insights"

What do you dislike about MoEngage?

Complex segments can become difficult to manage without strict naming discipline.

 ![Hema S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hema S.")
HS

Hema S.

Enterprise (\> 1000 emp.)

4.5/5

"MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization"

What do you dislike about MoEngage?

The platform is powerful, but it can feel overwhelming at first. There’s a learning curve before you fully unlock its potential.

##### 5. Difficult Learning

Users find the **difficult learning** curve with MoEngage challenging, especially for new users exploring its features.
[
See 9 mentions
](https://www.g2.com/products/moengage/reviews?filters%5Bsentiment_snippet%5D=1752317&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Hema S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hema S.")
HS

Hema S.

Enterprise (\> 1000 emp.)

4.5/5

"MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization"

What do you dislike about MoEngage?

The platform is powerful, but it can feel overwhelming at first. There’s a learning curve before you fully unlock its potential.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Customer Insights and Engagement with an Intuitive Interface"

What do you dislike about MoEngage?

Although it's fine but sometimes feels a bit complex while setting up advance automation and segmentation.

 ![Aviral G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aviral G.")
AG

Aviral G.

Manager- E-commerce

Enterprise (\> 1000 emp.)

1/13/2026

"Boosts Campaign Efficiency with Multi-Channel Support"

4/5

What do you like best about MoEngage?

I like the interactive campaigns we can have at different stages of the order journey and the number of channels it supports, including WhatsApp and email. The ease of platform use and customization at different stages of the order journey made us choose MoEngage. The initial setup was quite seamless with dedicated support from the tech team. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

MoEngage is not able to conversationally interact with customers, meaning it doesn't rely on customer responses, and its WABA connectivity could be improved. It should support more WABA providers and help in integration with conversational platforms like DevRev and Verloop. Review collected by and hosted on G2.com.

What problems is MoEngage solving and how is that benefiting you?

MoEngage automates marketing campaigns at the order journey level, helping us improve customer interaction and loyalty by reaching customers at relevant touchpoints and increasing conversions with triggers like cart abandonment and checkout failure. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet")
UI

Verified User in Internet

Mid-Market (51-1000 emp.)

4/30/2026

"One of the Best Tools for User Behavior Analysis and Product Management"

4.5/5

What do you like best about MoEngage?

It is best tools to analyse a user behaviour on your platform. We can create user journey and send push notification. Cohort wise analysis and Ab testing based on the cohorts. Perfect tool for Product management Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

This is mainly a front-end analysis tool based on event triggers. For deeper analysis, we still need to combine it with back-end data in an external tool. Review collected by and hosted on G2.com.

What problems is MoEngage solving and how is that benefiting you?

Cohort-wise push notification sending used to be a problem for us, but now we can do it very easily with MoEngage. Creating cohort-based user journeys has been the biggest win for us. Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite

 ![Dung V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dung V.")
DV

Dung V.

Customer Relationship Management Specialist

Mid-Market (51-1000 emp.)

1/18/2022

"MoEngage - Affordable CRM Solution"

4/5

What do you like best about MoEngage?

- The support team is very responsive and helpful — they’re always available whenever we need assistance, without charging extra support fees beyond a certain limit (unlike Insider which caps free support hours per month).

- Pricing is more competitive than others.

- The platform provides flexibility in tracking user behavior through events, and it’s convenient that almost every user action on the platform can be tracked as an event.

- MoEngage also offers integrated communication channels (email, SMS, web push), and the email builder is easier to use compared to SendGrid. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Event setup and data mapping can be unclear, requiring detailed definitions from the start. MAU-based billing may overcount users switching browsers. Triggered campaigns sometimes fail depending on event sources (SDK vs S2S). Product personalization and templates are still limited. Review collected by and hosted on G2.com.

What problems is MoEngage solving and how is that benefiting you?

MoEngage helps us centralize and automate customer engagement across multiple channels — including web push, email, and SMS — based on real user behavior. By tracking user actions as events, we can send timely, personalized messages (e.g. cart reminders or product recommendations) to improve conversion and retention. The platform also helps our team reduce manual work, gain better visibility into campaign performance, and optimize communication flows through data-driven insights. Review collected by and hosted on G2.com.

Show More

10/9/2025
Validated ReviewerIncentivizedSource: Seller invite

 ![Mousumi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mousumi D.")
MD

Mousumi D.

Customer Relationship Management Lead India+UAE

Mid-Market (51-1000 emp.)

3/8/2026

"Excellent Support, Great Analytics, and a 10/10 UI"

5/5

What do you like best about MoEngage?

excellent support, great analytics and 10/10 UI Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

system downtimes at times, which is though not frequent Review collected by and hosted on G2.com.

What problems is MoEngage solving and how is that benefiting you?

communication to our client via all channels, targeting, segmenting and managing analytics as well Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Hema S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hema S.")
HS

Hema S.

Marketing Manager

Marketing and Advertising

Enterprise (\> 1000 emp.)

2/2/2026

"MoEngage Makes Customer Data Actionable with Easy Segmentation and Personalization"

4.5/5

What do you like best about MoEngage?

MoEngage does a great job of turning customer data into action. It’s easy to segment, personalize, and iterate without heavy dependency on tech teams. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

The platform is powerful, but it can feel overwhelming at first. There’s a learning curve before you fully unlock its potential. Review collected by and hosted on G2.com.

What problems is MoEngage solving and how is that benefiting you?

MoEngage solves the problem of scattered customer data and disconnected engagement. It helps me understand user behavior in one place and act on it quickly with relevant, timely communication. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Vaivhav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vaivhav K.")
VK

Vaivhav K.

Head of Growth

Small-Business (50 or fewer emp.)

1/14/2026

"Clean UI, Effective CRM, But Slow Loading at Times"

3.5/5

What do you like best about MoEngage?

I like the clean UI and UX of MoEngage.. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Sometimes browsers load slowly. Multiple times it had happen in the past. Review collected by and hosted on G2.com.

What problems is MoEngage solving and how is that benefiting you?

I use MoEngage for CRM and segmentation in marketing automation, solving multiple cases. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet")
UI

Verified User in Internet

Enterprise (\> 1000 emp.)

7/31/2025

"Powerful Customer Engagement Platform with Smart Automation Capabilities"

4.5/5

What do you like best about MoEngage?

MoEngage excels at providing a unified platform for personalized customer engagement across multiple channels — push notifications, emails, in-app messages, SMS, and more. Its intuitive journey builder and segmentation tools make it easy to create contextual, automated campaigns based on user behavior and lifecycle stage.

The analytics dashboard offers actionable insights, helping us constantly optimize performance and conversion. The integration process was smooth, and the support team has been proactive and responsive throughout our usage. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

While the platform is feature-rich, it can feel a bit overwhelming at first, especially for new users or teams without a dedicated CRM/MarTech resource. Some advanced features like funnel analysis or cohort comparisons could be more user-friendly in terms of UI/UX.

Also, the learning curve for creating complex journeys or understanding attribution metrics can be steep — better in-platform guidance or tooltips would help. Review collected by and hosted on G2.com.

What problems is MoEngage solving and how is that benefiting you?

MoEngage helps us tackle the challenge of engaging users across their lifecycle in a personalized and automated way. We use it to reduce churn, improve user onboarding, and drive feature adoption through contextual nudges and triggered campaigns.

It also helps bridge the gap between product and marketing teams by offering a shared, data-driven view of user behavior and campaign performance. With MoEngage, we’ve been able to run targeted campaigns based on user attributes, behavior, and preferences — resulting in higher engagement and conversion rates. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Sahil Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sahil Y.")
SY

Sahil Y.

Cloud Engineer | Cloud Solutions Architect 

Enterprise (\> 1000 emp.)

7/30/2025

"MoEngage : Intelligent customer engagement for multi channel ets"

4.5/5

What do you like best about MoEngage?

The personalized brand orchestration along with multichannel messaging from web , email and sms which helps to engage with customer on every front Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

The interface can be a bit overwhelming for new user and pricing is something that team can work on Review collected by and hosted on G2.com.

What problems is MoEngage solving and how is that benefiting you?

It helps us work on better user engagement along with personalize the message as per the user needs Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Vishal L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal L.")
VL

Vishal L.

Data Analyst

Mid-Market (51-1000 emp.)

8/28/2025

"Very Useful in user behavior analysis"

3.5/5

What do you like best about MoEngage?

I like best about MoEngage is how it provides deep insights into user behavior and makes funnel analysis very intuitive Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

session-related attributes are missing, like session id, session concluded Review collected by and hosted on G2.com.

What problems is MoEngage solving and how is that benefiting you?

moengage solved user merging issue ,so it is avoiding to creating duplicate user profile Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic Review from User Profile

 ![Mathew V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathew V.")
 V

Mathew V.

Mobile Apps

Computer Software

Mid-Market (51-1000 emp.)

4/13/2023

"very supportive"

5/5

What do you like best about MoEngage?

easy using system,very supportive and quick response Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

support team need to take quick response on a complaint with time Review collected by and hosted on G2.com.

What problems is MoEngage solving and how is that benefiting you?

customer retention and behaviour analysis Review collected by and hosted on G2.com.

Show More

7/3/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

## Top-Rated Alternatives

[

 ![Netcore Customer Engagement Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Netcore Customer Engagement Platform")

Netcore Customer Engagement Platform

4.5/5(568)

](https://www.g2.com/products/netcore-customer-engagement-platform/reviews)

[

 ![WebEngage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WebEngage")

WebEngage

4.5/5(768)

](https://www.g2.com/products/webengage/reviews)

[

 ![SAP Engagement Cloud (formerly SAP Emarsys)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Engagement Cloud (formerly SAP Emarsys)")

SAP Engagement Cloud (formerly SAP Emarsys)

4.2/5(641)

](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)

[
View All Alternatives
](https://www.g2.com/products/moengage/competitors/alternatives)

##### Categories on G2

[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Marketing Analytics](https://www.g2.com/categories/marketing-analytics)

[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics)[Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)[Personalization](https://www.g2.com/categories/personalization)[E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email)[Mobile App Analytics](https://www.g2.com/categories/mobile-app-analytics)[Push Notification](https://www.g2.com/categories/push-notification)[Proactive Notification](https://www.g2.com/categories/proactive-notification)[Personalization Engines](https://www.g2.com/categories/personalization-engines)[A/B Testing](https://www.g2.com/categories/a-b-testing-tools)[Notification Infrastructure](https://www.g2.com/categories/notification-infrastructure)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Top tools for creating secure and scalable APIs](https://www.g2.com/discussions/top-tools-for-creating-secure-and-scalable-apis)[Top-rated application development tools with cloud hosting](https://www.g2.com/discussions/top-rated-application-development-tools-with-cloud-hosting)[What's the leading RPA software for financial services?](https://www.g2.com/discussions/robotic-process-automation-rpa-what-s-the-leading-rpa-software-for-financial-services)

[Top-rated AI solutions available on AWS Marketplace](https://www.g2.com/discussions/which-ai-solutions-on-aws-marketplace-are-the-most-impactful-right-now)[What's the best SMS marketing software that integrates with Shopify, Klaviyo and HubSpot without needing a developer?](https://www.g2.com/discussions/what-s-the-best-sms-marketing-software-that-integrates-with-shopify-klaviyo-and-hubspot-without-needing-a-developer)[Pros and Cons Details](https://www.g2.com/products/moengage/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)