
I love how simple it is to get accounts payable squared away Review collected by and hosted on G2.com.
I do not dislike anything about it, it is truly so much easier to use than say Quickbooks Review collected by and hosted on G2.com.
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I love how simple it is to get accounts payable squared away Review collected by and hosted on G2.com.
I do not dislike anything about it, it is truly so much easier to use than say Quickbooks Review collected by and hosted on G2.com.
I appreciate the time it saves. It scans invoices and codes them based on the settings in the vendor profile. Review collected by and hosted on G2.com.
We have a dinosaur-model accounting system that MineralTree doesn’t integrate with easily. We’re supposed to receive payment files on the same day each week so we can import them into that system, but there have been many times when we don’t receive the file and I then have to reach out to request it. Review collected by and hosted on G2.com.
There are no changes to my previous response. Review collected by and hosted on G2.com.
My response does not change from the previous. Review collected by and hosted on G2.com.
We appreciate your feedback!
I really like the ease of the application and its sync to NetSuite. It used to take us hours to manually enter payments in each purchase order after handwriting a check, and MineralTree saves us a lot of time here. It has also reduced our accounts payable staff from two people to one, saving hours worked and manpower. The setup of MineralTree was very easy, even though it was around 7 years ago, and I remember that well. Review collected by and hosted on G2.com.
We tried the invoice capture feature, but it didn't work too well for us. It seemed faster to create bills ourselves. When bills moved to a pending approval stage because they didn't match the PO, my admin couldn't see them in her queue to approve. Also, invoices were saved as drafts when there was no PO number, warehouse location, or the vendor's part number didn't match ours. This ended up taking more time. Review collected by and hosted on G2.com.
Thank you for sharing your thoughts on MineralTree! Glad to hear most everything is working well, and I want to let you know that we've made some improvements to the invoice capture technology in recent months. If you'd like to discuss those improvements, please feel welcome to email me at elizabeth.raffa@globalpayments.com and I'll get you in touch with the right team member on our side. Thanks again for this feedback - we really appreciate it!
MineralTree successfully covers all the workflow through invoice processing and payment
The software work in hand with multiple accounting systems and ERP, helping us in invoice approvals
We monitor and evaluate all the payments made in our company and this gives the firm’s stakeholders a clear financial view
MineralTree is a stronger approach in managing fraud, ensuring that we significantly reduce risks and this is through two factor authentication, OTP, among others
The program is global in its performance, supporting global currencies and international markets Review collected by and hosted on G2.com.
MineralTree never suits small businesses, more so those that have minimal markets
Some workflows that needs occasional coding brings some challenges to cover them Review collected by and hosted on G2.com.
The document capture feature works very smoothly. Additionally, we can forward items from our internal AP mailbox to the Mineral Tree capture email, which means our vendors no longer need to use separate email addresses to send us documents. Implementation and integration with SAGE Intacct were very easy and did not take a huge commitment from our internal team. The software worked as promised from the start. The account manager did 3 separate training calls for our internal users. She was very knowledgeable and made the transition an easy one. Review collected by and hosted on G2.com.
To review the accounting coding used for an invoice, the approver must log in to the software and search for the specific invoice. However, most approvers do not take the time to do this; instead, they simply click the Approve button without checking the accounting details. This often leads to additional re-work. Review collected by and hosted on G2.com.
Hello, and thank you so much for taking the time to leave your thoughts on MineralTree. I'm glad to hear the capture and approval workflows are working well and that the integration and onboarding process was easy for your team!
Regarding the Approvals from email, this is usually best permitted for Approvers that don't need to review coding details (those who just need to look at the invoice and documents attached). Customers that require Approvers to review coding often disable the ability for email approvals to ensure accuracy and eliminate rework. This is up to your team and what works best for you, but if you'd like to take a look at this process, please feel welcome to email customersuccess@mineraltree.com and our CS team will reach out to review your setup.
Thanks again for your feedback, we really appreciate it.
We use MineralTree for processing invoices and it is both amazing and well equipped. It comes with great automation features and it makes auto reading invoices and data entry easy.
The AP automation features are also very helpful and the tool easily integrates with other accounting solution.
The tool also makes payment processing easy which comes as a plus.
Ability to customize MineralTree makes it great and true solution for our business needs. Review collected by and hosted on G2.com.
No complaints with MineralTree. Everthing is in place. Review collected by and hosted on G2.com.
Thank you for the great feedback! We're so happy to hear everything is working well for you. Don't hesitate to reach out to me should you have any additional feedback or questions in the future - elizabeth.raffa@globalpayments.com.
Syncing with NS was very fast and reliable, and the customer service team was consistently helpful whenever I needed support. Review collected by and hosted on G2.com.
We were unable to process PO invoices that required 3 way matching in MineralTree so we had to process invoices manually in NetSuite and then sync them in MT, so the average processing time was significant. Review collected by and hosted on G2.com.
The customer service is very easy and helpful via the chat. Review collected by and hosted on G2.com.
Sometimes the length of time it takes to sync with our accounting software. Review collected by and hosted on G2.com.
Thank you for letting us know that the customer service team is doing a good job, I will pass your note along! We're also happy to hear that MineralTree is saving you time on processing AP - great news.
Regarding sync time, feel welcome to reach out to Customer Success (customersuccess@mineraltree.com) and they'd be happy to take a look at your configuration to see if this can be improved.
We also host weekly trainings with live Q&A time where you can bring any questions you have and our time can discuss with you live. You can find the training options here: https://www.mineraltree.com/mineraltree-training-sessions/
Thanks again for sharing your thoughts with us!
See how MineralTree improvedThey added allocation templates which are decent. Review collected by and hosted on G2.com.
While they continue to make changes, I don't feel they listen to their customers about what improvements we want. I have been using this product for 8 years, and I still have the same requests I did when we moved onto MT. 1) They still can't handle credits within MT; 2) They don't have valuable reporting, nor a way to create your own reports; 3) They cannot read ship to addresses to distinguish vendors between locations; 4) They updated the main invoice page and now you have to do more clicks to see everything you need to because they added tabs; and 5) They have not tightened up the invoice coding area. They use too much real estate for coding making it harder to enter. Review collected by and hosted on G2.com.