--- title: MineralTree Reviews meta_title: 'MineralTree Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 163 reviews by the users' company size, role or industry to find out how MineralTree works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 163 scale: '5' date_modified: '2026-10-17' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

MineralTree Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use in MineralTree, streamlining invoice management and enhancing payment efficiency. (11 mentions)
Users appreciate the seamless integrations MineralTree offers with ERP systems, enhancing efficiency in invoice management and approvals. (8 mentions)
Users appreciate the efficiency of MineralTree in streamlining invoice management and reducing processing time significantly. (7 mentions)
Users value the fast and efficient payment processing of MineralTree, enhancing the overall invoicing experience. (6 mentions)
Users value the advanced automation features of MineralTree, streamlining invoice processing and reducing manual effort significantly. (5 mentions)
Users report significant technical issues with MineralTree, including syncing problems and ineffective invoice capture functionality. (5 mentions)
Users report integration issues with MineralTree, leading to payment discrepancies and difficulties in ERP synchronization. (4 mentions)
Users experience significant connectivity issues with MineralTree, raising concerns about data loss and functionality. (3 mentions)
Users express frustration over the missing features like direct credit application and invoice status options in MineralTree. (3 mentions)
Users face syncing issues with MineralTree, risking the loss of critical customer data and affecting payment backups. (3 mentions)

5 Pros or Advantages of MineralTree

5 Cons or Disadvantages of MineralTree

MineralTree Reviews (163)

Reviews

MineralTree Reviews (163)

4.5
163 reviews
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Victoria F.
VF
Victoria F.
Human Resources Manager
Human Resources
Mid-Market (51-1000 emp.)
"Simple, Stress-Free Accounts Payable Management"
5/5
What do you like best about MineralTree?

I love how simple it is to get accounts payable squared away Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

I do not dislike anything about it, it is truly so much easier to use than say Quickbooks Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Big Time-Saver: Invoice Scanning and Coding Made Easy"
4/5
What do you like best about MineralTree?

I appreciate the time it saves. It scans invoices and codes them based on the settings in the vendor profile. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

We have a dinosaur-model accounting system that MineralTree doesn’t integrate with easily. We’re supposed to receive payment files on the same day each week so we can import them into that system, but there have been many times when we don’t receive the file and I then have to reach out to request it. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Streamlined Our A/P Process, But Could Use Some Adjustments"
4/5
What do you like best about MineralTree?

There are no changes to my previous response. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

My response does not change from the previous. Review collected by and hosted on G2.com.

Response from Courtney Nigro of MineralTree

We appreciate your feedback!

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Streamlined Payments with Impressive Efficiency"
5/5
What do you like best about MineralTree?

I really like the ease of the application and its sync to NetSuite. It used to take us hours to manually enter payments in each purchase order after handwriting a check, and MineralTree saves us a lot of time here. It has also reduced our accounts payable staff from two people to one, saving hours worked and manpower. The setup of MineralTree was very easy, even though it was around 7 years ago, and I remember that well. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

We tried the invoice capture feature, but it didn't work too well for us. It seemed faster to create bills ourselves. When bills moved to a pending approval stage because they didn't match the PO, my admin couldn't see them in her queue to approve. Also, invoices were saved as drafts when there was no PO number, warehouse location, or the vendor's part number didn't match ours. This ended up taking more time. Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of MineralTree

Thank you for sharing your thoughts on MineralTree! Glad to hear most everything is working well, and I want to let you know that we've made some improvements to the invoice capture technology in recent months. If you'd like to discuss those improvements, please feel welcome to email me at elizabeth.raffa@globalpayments.com and I'll get you in touch with the right team member on our side. Thanks again for this feedback - we really appreciate it!

IE
Ifeoma E.
Operational Supervisor
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Comprehensive Global Solution, Best for Larger Businesses"
4/5
What do you like best about MineralTree?

MineralTree successfully covers all the workflow through invoice processing and payment

The software work in hand with multiple accounting systems and ERP, helping us in invoice approvals

We monitor and evaluate all the payments made in our company and this gives the firm’s stakeholders a clear financial view

MineralTree is a stronger approach in managing fraud, ensuring that we significantly reduce risks and this is through two factor authentication, OTP, among others

The program is global in its performance, supporting global currencies and international markets Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

MineralTree never suits small businesses, more so those that have minimal markets

Some workflows that needs occasional coding brings some challenges to cover them Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Clean Document Capture and Streamlined Email Integration"
4/5
What do you like best about MineralTree?

The document capture feature works very smoothly. Additionally, we can forward items from our internal AP mailbox to the Mineral Tree capture email, which means our vendors no longer need to use separate email addresses to send us documents. Implementation and integration with SAGE Intacct were very easy and did not take a huge commitment from our internal team. The software worked as promised from the start. The account manager did 3 separate training calls for our internal users. She was very knowledgeable and made the transition an easy one. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

To review the accounting coding used for an invoice, the approver must log in to the software and search for the specific invoice. However, most approvers do not take the time to do this; instead, they simply click the Approve button without checking the accounting details. This often leads to additional re-work. Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of MineralTree

Hello, and thank you so much for taking the time to leave your thoughts on MineralTree. I'm glad to hear the capture and approval workflows are working well and that the integration and onboarding process was easy for your team!

Regarding the Approvals from email, this is usually best permitted for Approvers that don't need to review coding details (those who just need to look at the invoice and documents attached). Customers that require Approvers to review coding often disable the ability for email approvals to ensure accuracy and eliminate rework. This is up to your team and what works best for you, but if you'd like to take a look at this process, please feel welcome to email customersuccess@mineraltree.com and our CS team will reach out to review your setup.

Thanks again for your feedback, we really appreciate it.

ST
Simon T.
IT Consultant
Mid-Market (51-1000 emp.)
"Seamless Invoice Processing and Automation with MineralTree"
4.5/5
What do you like best about MineralTree?

We use MineralTree for processing invoices and it is both amazing and well equipped. It comes with great automation features and it makes auto reading invoices and data entry easy.

The AP automation features are also very helpful and the tool easily integrates with other accounting solution.

The tool also makes payment processing easy which comes as a plus.

Ability to customize MineralTree makes it great and true solution for our business needs. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

No complaints with MineralTree. Everthing is in place. Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of MineralTree

Thank you for the great feedback! We're so happy to hear everything is working well for you. Don't hesitate to reach out to me should you have any additional feedback or questions in the future - elizabeth.raffa@globalpayments.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"MineralTree"
3.5/5
What do you like best about MineralTree?

Syncing with NS was very fast and reliable, and the customer service team was consistently helpful whenever I needed support. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

We were unable to process PO invoices that required 3 way matching in MineralTree so we had to process invoices manually in NetSuite and then sync them in MT, so the average processing time was significant. Review collected by and hosted on G2.com.

Verified User in Farming
AF
Verified User in Farming
Mid-Market (51-1000 emp.)
"Customer Service is on point"
4.5/5
What do you like best about MineralTree?

The customer service is very easy and helpful via the chat. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

Sometimes the length of time it takes to sync with our accounting software. Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of MineralTree

Thank you for letting us know that the customer service team is doing a good job, I will pass your note along! We're also happy to hear that MineralTree is saving you time on processing AP - great news.

Regarding sync time, feel welcome to reach out to Customer Success (customersuccess@mineraltree.com) and they'd be happy to take a look at your configuration to see if this can be improved.

We also host weekly trainings with live Q&A time where you can bring any questions you have and our time can discuss with you live. You can find the training options here: https://www.mineraltree.com/mineraltree-training-sessions/

Thanks again for sharing your thoughts with us!

See how MineralTree improved
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Decent Product"
3.5/5
What do you like best about MineralTree?

They added allocation templates which are decent. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

While they continue to make changes, I don't feel they listen to their customers about what improvements we want. I have been using this product for 8 years, and I still have the same requests I did when we moved onto MT. 1) They still can't handle credits within MT; 2) They don't have valuable reporting, nor a way to create your own reports; 3) They cannot read ship to addresses to distinguish vendors between locations; 4) They updated the main invoice page and now you have to do more clicks to see everything you need to because they added tabs; and 5) They have not tightened up the invoice coding area. They use too much real estate for coding making it harder to enter. Review collected by and hosted on G2.com.