Microsoft Outlook

By Microsoft

4.5/5(3,522)
4.5 out of 5 stars

How would you rate your experience with Outlook?

Microsoft Outlook Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use in Microsoft Outlook, praising its organization and convenient web access. (267 mentions)
Users value the calendar integration of Microsoft Outlook, enhancing organization and scheduling for effective time management. (139 mentions)
Users value the seamless integrations of Microsoft Outlook with other tools, enhancing their productivity and workflow efficiency. (139 mentions)
Users appreciate the efficient scheduling features of Microsoft Outlook, seamlessly integrating communication and task management in one platform. (128 mentions)
Users value the ease of integration and advanced tools in Outlook, enhancing productivity and communication effortlessly. (98 mentions)
Users report slow performance with Outlook, especially when dealing with large inboxes and frequent freezing issues. (92 mentions)
Users find the slow loading of Microsoft Outlook frustrating, often turning to alternatives for quicker access to emails. (91 mentions)
Users find the missing features in Outlook frustrating, with significant gaps compared to previous versions hindering functionality. (74 mentions)
Users experience sync issues with Outlook, leading to confusion and delays when coordinating with other tools. (49 mentions)
Users report difficulties with email delivery issues in Outlook, impacting the overall reliability of the service. (48 mentions)

5 Pros or Advantages of Microsoft Outlook

5 Cons or Disadvantages of Microsoft Outlook

Microsoft Outlook Reviews (3,522)

View 9 Video Reviews
Reviews

Microsoft Outlook Reviews (3,522)

View 9 Video Reviews
4.5
3,522 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Media Production
UM
Verified User in Media Production
Mid-Market (51-1000 emp.)
"Rigid UI and a Steep Learning Curve Even After Years of Outlook Use"
2.5/5
What do you like best about Microsoft Outlook?

Overall, the benefit of using Outlook is that it integrates well into our company's communication structure. It's a ubiquitous tool across businesses everywhere, so the vast majority of people are familiar with its functions. For our company specifically, it's the common denominator between every department and the majority of our clients. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I find the interface too rigid and almost too corporate. While I have used Outlook in every role throughout my professional life, I still need to reference Google or the help tools to figure out how to set up a feature that would streamline my workflow. In my opinion, if I have been using a tool for 20+ years, I should have a thorough understanding of every feature Outlook offers, and this is not the case. Review collected by and hosted on G2.com.

Brenda L.
BL
Brenda L.
Senior Property Accountant
Small-Business (50 or fewer emp.)
"Time-Saving Email Organization with Folders and App Integrations"
4.5/5
What do you like best about Microsoft Outlook?

I like being able to create folders to organize my messages. It integrates with many different apps. I use Tasks in a Box and it saves me time. I also like on Outlook Classic, I can identify a folder for email to go before I send. This feature save me time each month. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I don't have any dislikes with OIutlook at this time. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Calendar Issues Undercut an Otherwise Well-Organized Email Experience"
2.5/5
What do you like best about Microsoft Outlook?

The best functions are the ability to pin important emails to the top and create folders and subfolders to organize emails. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

The calendar function is repeatedly having issues. It will auto save a Teams meeting when the event being placed on the calendar does not involve a teams meeting. It is difficult to transfer ownership of a meeting series to someone else to edit. Adding calendars and prioritizing them the way you want is impossible. Review collected by and hosted on G2.com.

Nelson R.
NR
Nelson R.
Legal Intern
Small-Business (50 or fewer emp.)
"Perfect Email Format for my Needs!"
5/5
What do you like best about Microsoft Outlook?

How simple it is and the fact that I can have the app on both my iPhone and my Macbook Air. There's nothing fancy about it, but it works great and I never have issues with it. I also know that Outlook is widely used within the business/legal field, so it's nice to know that while I'm in school, I'm becoming very familiar with the email system that I'll likely be using for th erest of my career. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I wish that the user interface looked a little more modern/sleek. Sometimes it looks like an older or more boring user interface, and I think if they updated it something more in line with Gmail or just did a facial refresh, it would be even better. As it currently stands, it looks like something from the early 2000s. I understand that Outlook is probably geared more towards business professionals, so making something like fancy and cool isn't really a huge priority, I just think it would make the interface more fun to use and maybe attract more people to use it. Adding more color or just providing and overall update to refresh the look would be a big step in modernizing it for younger generations. Review collected by and hosted on G2.com.

sujit R.
SR
sujit R.
Account assistant
Accounting
Small-Business (50 or fewer emp.)
"Seamless Workflow Integration Makes Microsoft a Standout"
5/5
What do you like best about Microsoft Outlook?

Microsoft offers an integrated ecosystem, and the seamless connection between email, calendar, and tasks is my favourite aspect. I appreciate how easily I can turn an email into a meeting or a task with just a few clicks, which helps me keep my workflow organised all in one place. ease of integration with all Microsoft products, such as Excel, Word, and other platforms. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

At times, the search tool feels unintuitive. Finding specific old threads can be challenging unless you remember the exact keywords or the folders where they are stored. The main issue is that the user interface often appears somewhat cluttered, especially when compared to more modern, minimalist email clients. This can make the learning curve steeper for new users. Review collected by and hosted on G2.com.

Rajat G.
RG
Rajat G.
Assistant Manager
Mid-Market (51-1000 emp.)
"Review of Microsoft Outlook"
5/5
What do you like best about Microsoft Outlook?

Using Microsoft Outlook it's easy to send, track offical emails. The organization like us where our site team work from remote location they can also use this effortlessly with its mobile access at any time. Also I like most that it's centralised email helping to coordinate site teams, vendors and clients effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Sometimes it takes more time to upload documents in mail and files more than 30mb not allowed to attach ask for link to share instead. Also it's search function not works well especially when we are searching old emails. Review collected by and hosted on G2.com.

SK
Sivanessh K.
Data Engineer
Mid-Market (51-1000 emp.)
"Seamless Email and Calendar Hub with Microsoft 365"
5/5
What do you like best about Microsoft Outlook?

Outlook keeps my email, calendar, and Microsoft 365 apps working together seamlessly, all in one place. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Outlook can sometimes feel slow and cluttered, and the search feature doesn’t always turn up what I’m looking for. Review collected by and hosted on G2.com.

Olufemi L.
OL
Olufemi L.
Technical Project Manager
Mid-Market (51-1000 emp.)
"Great tool to manage emails and calendars"
4.5/5
What do you like best about Microsoft Outlook?

What I like best about Microsoft Outlook is that I could see my emails and my calendar all in one place, and also the calendar of my colleagues. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I dislike that I cannot pass on ownership of meetings to other people and that whenever I need to update the participants of a meeting, it sends a notification to everyone who is involved in that meeting. So it just creates a lot of digital noise that I don't like at all. Review collected by and hosted on G2.com.

Verified User in Computer Networking
CC
Verified User in Computer Networking
Enterprise (> 1000 emp.)
"Outlook: A One-Stop Hub for Calls, Email, and Task Management"
4/5
What do you like best about Microsoft Outlook?

Outlok is a one stop solution foe all your business requirements, be it teams call, mail, connecting with internal dept, assigining task or to do list for ourselves it has al in one place. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Microsoft outlook is a good tool the only drawback i would say is it sometimes buffers alot even after having a good network connection and the message are delayed it shows sent from my end but the opposite person receive it late Review collected by and hosted on G2.com.

Yuvraj Y.
YY
Yuvraj Y.
Senior Technical Consultant
Information Technology and Services
Enterprise (> 1000 emp.)
"All-in-One Email, Calendar, and Tasks That Keep Me Organized"
5/5
What do you like best about Microsoft Outlook?

I like Microsoft Outlook because it brings emails, calendar, and tasks into one place, making work easier to manage.

It also helps me stay organized with features like reminders, scheduling, and smart email sorting Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I dislike that Microsoft Outlook can sometimes be slow, especially with large mailboxes or heavy usage. Review collected by and hosted on G2.com.

Product Avatar Image
Outlook
4.5/5(3,522)