--- title: Mend Reviews meta_title: 'Mend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 135 reviews by the users' company size, role or industry to find out how Mend works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 135 scale: '5' date_modified: '2026-10-07' parent_category: name: Health Care url: https://www.g2.com/categories/health-care ---

Mend Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Perceived Cost

$$$$$

User Insights

Average based on 135 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Mend Reviews (135)

View 1 Video Reviews
Reviews

Mend Reviews (135)

View 1 Video Reviews
4.7
135 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and convenience, highlighting how simple it is to connect with healthcare providers from home. Many appreciate the platform's intuitive interface, which allows for quick appointments and effective communication. However, some users note occasional connectivity issues that can disrupt the experience.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Greg D.
GD
Greg D.
HVAC Design and Install
Small-Business (50 or fewer emp.)
"Mend Health Assessment"
4.5/5
What do you like best about Mend?

The health assessment was thorough and informative Review collected by and hosted on G2.com.

What do you dislike about Mend?

Nothing ....I thought it was thorough and practical and would be very beneficial for someone that was falling through the cracks per se. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"I found the visit quick and helpful."
4/5
What do you like best about Mend?

I found Not having to drive in to an office. Review collected by and hosted on G2.com.

What do you dislike about Mend?

I didn't have any dislikes about Mend or the Doctor that I spoke to. Review collected by and hosted on G2.com.

MJ
Margaret J.
Small-Business (50 or fewer emp.)
"Easy instructions and accessibility"
4/5
What do you like best about Mend?

First time using, good experience, easy to use Review collected by and hosted on G2.com.

What do you dislike about Mend?

Nothing at this time, first time using site Review collected by and hosted on G2.com.

Kathleen M.
KM
Kathleen M.
Accounts Receivable Specialist
Small-Business (50 or fewer emp.)
"Discussion with a doctor with whom I have an appointment with on Friday."
5/5
What do you like best about Mend?

Mend has quite a few short, simple directions that were easy for me to follow. These instructions made everything go smoothly and quickly! Review collected by and hosted on G2.com.

What do you dislike about Mend?

I don't believe there was anything I disliked about my impression of Mend. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"It was efficient and worked well!"
4/5
What do you like best about Mend?

It was straightforward to use! I liked the test to make sure it would work as needed Review collected by and hosted on G2.com.

What do you dislike about Mend?

I don't have any complaints. Everything worked how I expected Review collected by and hosted on G2.com.

RR
Randhi R.
Medical Assistant
Mid-Market (51-1000 emp.)
"Easy to use for work"
5/5
What do you like best about Mend?

Very simple to use and quick while at work, which helps my life greatly when in the middle of a busy clinic. Review collected by and hosted on G2.com.

What do you dislike about Mend?

Not being able to connect with a patient when wanting to go into a visit at the time I'm able to. It can be tough to navigate if the patient is late or doesn't know how to use it well and gets disconnected; I cannot get them back on. Review collected by and hosted on G2.com.

SL
Sandra L.
Small-Business (50 or fewer emp.)
"Beautiful checkup"
5/5
What do you like best about Mend?

nice and courteous physician, communication clear and informational, lovely personality, conversation was the best. Review collected by and hosted on G2.com.

What do you dislike about Mend?

nothing to dislike, the information provided. Review collected by and hosted on G2.com.

Verified User in Alternative Dispute Resolution
UA
Verified User in Alternative Dispute Resolution
Small-Business (50 or fewer emp.)
"Very nice personality"
5/5
What do you like best about Mend?

Easy to use and convenient. I would recommend to everyone to use as it is user friendly. Review collected by and hosted on G2.com.

What do you dislike about Mend?

Nothing to dislike. This was a very good experience. Review collected by and hosted on G2.com.

Katie V.
KV
Katie V.
Physician assistant
Small-Business (50 or fewer emp.)
"Easy to use for both patient and provider."
4.5/5
What do you like best about Mend?

Connecting with the patient is quick and easy. You can customize the waiting area in order for the patients to have pertinent information needed for the appointment. I also like being able to share screens and give examples on video. Review collected by and hosted on G2.com.

What do you dislike about Mend?

There are not many things about mend that I don't like. Of course with anything, if there is a poor connection then it takes a while to communicate what is necessary with the patient. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great experience"
5/5
What do you like best about Mend?

Very helpful, got meds and everything synced between my service providers and my doctors Review collected by and hosted on G2.com.

What do you dislike about Mend?

I have not at yet found any downsides to using Mend Review collected by and hosted on G2.com.

Questions about Mend? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 3 years ago

Is mend HIPAA compliant?

0 Upvotes
1
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GU
Guest User

What is your primary use case for Mend, and how has it improved your patient engagement?

0 Upvotes
0
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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Perceived Cost

$$$$$
Mend Comparisons
Mend Features
Patient Check-in
HIPAA Compliance
Workflow Management
Interoperability
Engagement Measuring
Patient Feedback Management
Patient Portal
Patient Communications