[ Mend Reviews ](https://www.g2.com/products/mend/reviews) [ Mend Reviews ](https://www.g2.com/products/mend/reviews) # Mend Features ##### ## Administrative (9) Workflow Management Ensures that your staff and existing systems support your business needs, requirements, and patients Billing Supports or provides built-in billing and invoicing functionality, taking care of specialty-specific requirements Security and Authorization Protects patient data and facilitates the creation and tiering of user credentials when accessing data Practice Management Supports and/or automates the daily tasks and responsibilities of a mental health practice Compliance Helps mental health practices adhere to relevant codes and industry regulations Insurance Management Processes and manages insurance claims and policies. Integrates with patient billing Appointment Scheduler Allows patients to request or schedule appointments online. Supports the unique scheduling needs of mental health practices Patient Portal Provides patients with a self-service, online portal for them to access e-prescriptions, notes, etc. Provides physicians and mental health care professionals a way to communicate with and notify patients HIPAA Compliance Ensures that mental health practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data Show More ##### ## Clinical (5) Patient Records Allows for the storage, access and viewing, and tracking of patient notes, charts, and assessments Specialty EHR Templates Provides note templates that align with mental health specialty practices Interoperability Facilitates communication and data share between outside systems, specialties, laboratories, and practices Documentation Centralizes the storage of and maintenance of documentation and forms including: assessments, evaluations, treatment plans, progress notes, and clinical documentation E-Prescription Facilitates the electronic prescribing, screening, note-taking, and recalling of medication Show More ##### ## Patient Convenience (5) Tablets and Kiosks Provides integration with a hardware offering to facilitate patient intake process Payment Collection Facilitates the collection of copays and direct payments Form Workflow Guides patients with certain diagnoses through other relevant forms upon completion of initial intake form Patient Check-in Streamlines the check-in workflow and experience Mobile Patient Intake Enables patients to complete intake forms on their personal mobile devices Show More ##### ## Administration (4) Patient Data Transfer Streamlines the secure transfer of patient data information from the electronic patient intake form to an existing EHR or other form of patient information database HIPAA Compliance Ensures compliance with HIPAA security and encryption regulation Appointment Scheduler Integration Seamlessly integrates with digitized online appointment booking solution E-Signature Captures patients' electronic signatures Show More ##### ## Operations (7) Workflow Management Enhances clinical workflows Interoperability Integrates with existing medical practice solutions Digital Intake Forms Provides digitized intake forms both for patient and physician use Engagement Measuring Tracks and measures current and improved levels of patient engagement Patient Satisfaction Management Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores. EHR Integration Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. IPC Systems Integration Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information. Show More ##### ## Patient-Centered Functions (4) Patient Feedback Management Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction Patient Portal Facilitates and enables patient access to their personal health information and data. Patient Communications Streamlines the delivery of messaging between health care professional and patient. Integration with Wearables Integrates with medical devices and wearables to keep track of patients' health outside of appointments and visits. Show More ##### ## Technology (3) Telecommunications Utilizes telecommunications technology to provide providers and patients with two-way communication. Low Bandwidth Support Ensures that the telemedicine solutions works even when internet is slow or network is poor. EHR Integration Facilitates the integration between telemedicine platform and existing EHR. Show More ##### ## Administration (2) Practice Branding Provides health care organizations with the option to brand their telemedicine platform with practice-specific branding. Practice Specific Supports the needs and requirements of specialty practices. Show More ##### ## Compliance (2) HIPAA Compliance Ensures that the telemedicine platform adheres and complies with HIPAA regulations. State Regulation Compliance Ensures that the telemedicine platform adheres and complies with state-specific telehealth regulations. Show More ##### ## Generative AI (1) AI Text Summarization Condenses long documents or text into a brief summary. Show More [ ![HealthArc](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_44b8a203761a18db4aaa24eb1881ec95/9f3cce4e-6374-49f7-b3d9-43501a8c015f.png "HealthArc") Sponsored HealthArc Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") Spruce Health 4.7/5 (336) ](https://www.g2.com/products/spruce-health/reviews) [ ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") Weave 4.6/5 (416) ](https://www.g2.com/products/weave-weave/reviews) [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5 (485) ](https://www.g2.com/products/carepatron/reviews) [ View All Alternatives ](https://www.g2.com/products/mend/competitors/alternatives) Mend Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_679e399c8c237a6e2479ec54b669101f/doxy-me.png "Product Avatar Image") Doxy.me 4.5/5 (98) [ Compare Now ](https://www.g2.com/compare/doxy-me-vs-mend) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a50cf6a7fbac9a5de53d4b3ae91687b0/spruce-health.png "Product Avatar Image") Spruce Health 4.7/5 (339) [ Compare Now ](https://www.g2.com/compare/mend-vs-spruce-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "Product Avatar Image") SimplePractice 4.1/5 (127) [ Compare Now ](https://www.g2.com/compare/mend-vs-simplepractice) ##### Categories on G2 [ Patient Engagement ](https://www.g2.com/categories/patient-engagement)[ Telemedicine ](https://www.g2.com/categories/telemedicine)[ Patient Scheduling ](https://www.g2.com/categories/patient-scheduling) [ Patient Intake ](https://www.g2.com/categories/patient-intake)[ Mental Health ](https://www.g2.com/categories/mental-health) Show More ##### Explore More [ Best software for monitoring cloud data access ](https://www.g2.com/discussions/what-are-the-best-software-for-monitoring-cloud-data-access)[ Best CMMS Software ](https://www.g2.com/discussions/best-cmms-software)[ What’s the best software for automating event registration campaigns? ](https://www.g2.com/discussions/what-s-the-best-software-for-automating-event-registration-campaigns) [ Best CPaaS software for company communication ](https://www.g2.com/discussions/best-cpaas-software-for-company-communication)[ What platform integrates recruiting automation with ATS systems? ](https://www.g2.com/discussions/what-platform-integrates-recruiting-automation-with-ats-systems)[ Pros and Cons Details ](https://www.g2.com/products/mend/reviews?qs=pros-and-cons) Show More [ Best software for monitoring cloud data access ](https://www.g2.com/discussions/what-are-the-best-software-for-monitoring-cloud-data-access)[ Best CMMS Software ](https://www.g2.com/discussions/best-cmms-software)[ What’s the best software for automating event registration campaigns? ](https://www.g2.com/discussions/what-s-the-best-software-for-automating-event-registration-campaigns) [ Best CPaaS software for company communication ](https://www.g2.com/discussions/best-cpaas-software-for-company-communication)[ What platform integrates recruiting automation with ATS systems? ](https://www.g2.com/discussions/what-platform-integrates-recruiting-automation-with-ats-systems)[ Pros and Cons Details ](https://www.g2.com/products/mend/reviews?qs=pros-and-cons)