Mend Features

Ensures that your staff and existing systems support your business needs, requirements, and patients

Supports or provides built-in billing and invoicing functionality, taking care of specialty-specific requirements

Protects patient data and facilitates the creation and tiering of user credentials when accessing data

Supports and/or automates the daily tasks and responsibilities of a mental health practice

Helps mental health practices adhere to relevant codes and industry regulations

Processes and manages insurance claims and policies. Integrates with patient billing

Allows patients to request or schedule appointments online. Supports the unique scheduling needs of mental health practices

Provides patients with a self-service, online portal for them to access e-prescriptions, notes, etc. Provides physicians and mental health care professionals a way to communicate with and notify patients

Ensures that mental health practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data

Allows for the storage, access and viewing, and tracking of patient notes, charts, and assessments

Provides note templates that align with mental health specialty practices

Facilitates communication and data share between outside systems, specialties, laboratories, and practices

Centralizes the storage of and maintenance of documentation and forms including: assessments, evaluations, treatment plans, progress notes, and clinical documentation

Facilitates the electronic prescribing, screening, note-taking, and recalling of medication

Provides integration with a hardware offering to facilitate patient intake process

Facilitates the collection of copays and direct payments

Guides patients with certain diagnoses through other relevant forms upon completion of initial intake form

Streamlines the check-in workflow and experience

Enables patients to complete intake forms on their personal mobile devices

Streamlines the secure transfer of patient data information from the electronic patient intake form to an existing EHR or other form of patient information database

Ensures compliance with HIPAA security and encryption regulation

Seamlessly integrates with digitized online appointment booking solution

Captures patients' electronic signatures

Enhances clinical workflows

Integrates with existing medical practice solutions

Provides digitized intake forms both for patient and physician use

Tracks and measures current and improved levels of patient engagement

Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.

Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.

Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.

Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction

Facilitates and enables patient access to their personal health information and data.

Streamlines the delivery of messaging between health care professional and patient.

Integrates with medical devices and wearables to keep track of patients' health outside of appointments and visits.

Utilizes telecommunications technology to provide providers and patients with two-way communication.

Ensures that the telemedicine solutions works even when internet is slow or network is poor.

Facilitates the integration between telemedicine platform and existing EHR.

Provides health care organizations with the option to brand their telemedicine platform with practice-specific branding.

Supports the needs and requirements of specialty practices.

Ensures that the telemedicine platform adheres and complies with HIPAA regulations.

Ensures that the telemedicine platform adheres and complies with state-specific telehealth regulations.

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