Compare Doxy.me and Mend
At a Glance
Market Segments
Small-Business (84.7% of reviews)
Small-Business (43.8% of reviews)
Entry-Level Pricing
$0.00 1 Provider Per Month
Contact Us Per Month
Doxy.me
Star Rating
(98)4.5 out of 5
Market Segments
Small-Business (84.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 Provider Per Month
Browse all 4 pricing plans
Mend
Star Rating
(128)4.7 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 4 pricing plans
Doxy.me vs Mend
When assessing the two solutions, reviewers found them equally easy to use. However, Doxy.me is easier to set up While Mend is easier to do business with overall. and administer.
- Reviewers felt that Mend meets the needs of their business better than Doxy.me.
- When comparing quality of ongoing product support, reviewers felt that Mend is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Mend over Doxy.me.
Pricing
Entry-Level Pricing
Doxy.me
Free
$0.00
1 Provider Per Month
We believe that everyone should have access to telemedicine and cost should not stand in the way of delivering equitable virtual care.
- Unlimited call minutes
- Meets HIPAA requirements
- Free BAA agreement
Mend
Access
Contact Us
Per Month
Ensure convenient entry into care by giving patients easy, guided pathways to show up.
- Patient Self Scheduling
- AI-Powered Concierge Scheduling
- AI-Powered Concierge Waitlist
Free Trial
Doxy.me
Free Trial is available
Mend
No trial information availableRatings
Meets Requirements
9.2
63
9.7
72
Ease of Use
9.4
69
9.4
76
Ease of Setup
9.9
16
9.0
17
Ease of Admin
9.6
12
9.3
15
Quality of Support
8.2
53
9.5
68
Has the product been a good partner in doing business?
9.1
11
9.6
15
Product Direction (% positive)
7.8
64
8.4
67
Features by Category
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
Not enough data
9.4
11
Not enough data
10.0
8
Not enough data
9.7
16
Not enough data
9.3
19
Not enough data
9.6
14
Administration
Not enough data
9.5
13
Not enough data
9.8
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
14
Not enough data
9.9
13
Patient-Centered Functions
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
9.6
19
Not enough data
9.5
22
Not enough data
Not enough data
Operations
Not enough data
9.3
18
Not enough data
9.3
18
Not enough data
9.3
17
Not enough data
9.3
19
Not enough data
9.4
17
Not enough data
8.8
17
Not enough data
9.5
10
Generative AI
Not enough data
Not enough data
Technology
9.2
46
9.6
37
Feature Not Available
8.8
31
7.7
19
9.0
27
Administration
8.6
22
9.1
27
9.0
35
9.4
29
6.5
16
Feature Not Available
Compliance
9.7
47
9.8
34
9.6
40
9.6
34
Categories
Categories
Shared Categories
Doxy.me and Mend are categorized as Telemedicine
Unique Categories
Doxy.me has no unique categories
Reviews
Reviewers' Company Size
Doxy.me
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
43.9%
Hospital & Health Care
16.3%
Health, Wellness and Fitness
16.3%
Medical Practice
10.2%
Individual & Family Services
4.1%
Other
9.2%
Hospital & Health Care
24.0%
Mental Health Care
19.2%
Medical Practice
14.4%
Health, Wellness and Fitness
7.7%
Individual & Family Services
3.8%
Other
30.8%
Alternatives
Discussions
Is there a time limit on Doxy me?
1 Comment
LB
Comment deleted by user.Read more
Is the free version of Doxy me Hipaa compliant?
1 Comment
Official Response from Doxy.me
Doxy.me was created specifically for healthcare, so it is always HIPAA compliant. Every doxy.me plan—including the Free plan—comes with a business associate...Read more
How do you use Doxy as a patient?
1 Comment
KU
As a patient, your provider will email or text you a unique web link (no credentials needed to log in), it takes you to their virtual waiting room, you...Read more
Mend has no more discussions with answers
