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Compare Doxy.me and Mend 
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At a Glance
Market Segments
Small-Business (84.5% of reviews)
Small-Business (44.2% of reviews)
Entry-Level Pricing
$0.00 1 Provider Per Month
Contact Us Per Month
Doxy.me
Star Rating
(97)4.5 out of 5
Market Segments
Small-Business (84.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 Provider Per Month
Browse all 4 pricing plansMend
Star Rating
(120)4.7 out of 5
Market Segments
Small-Business (44.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Doxy.me excels in patient convenience with a perfect score of 10.0 for payment collection, while Mend also performs well but does not match this level of efficiency.
- Reviewers mention that Mend offers superior quality of support with a score of 9.5 compared to Doxy.me's 8.2, indicating that users may find more responsive assistance when using Mend.
- G2 users highlight that Doxy.me has a higher ease of setup score (9.9) compared to Mend (9.0), suggesting that new users may find Doxy.me easier to implement in their practice.
- Users on G2 note that Mend shines in EHR integration with a score of 9.0, while Doxy.me lags behind at 7.4, making Mend a better choice for practices that prioritize seamless electronic health record connectivity.
- Reviewers mention that both products have strong HIPAA compliance ratings, with Doxy.me at 9.7 and Mend at 9.8, indicating that both are reliable options for maintaining patient privacy and security.
- Users say that Doxy.me's patient-centered functions, particularly in patient communications (9.5), are highly rated, but Mend's patient portal (9.6) offers slightly better features for managing patient interactions.
Pricing
Entry-Level Pricing
Doxy.me
Free
$0.00
1 Provider Per Month
We believe that everyone should have access to telemedicine and cost should not stand in the way of delivering equitable virtual care.
- Unlimited call minutes
- Meets HIPAA requirements
- Free BAA agreement
Mend
Access
Contact Us
Per Month
Ensure convenient entry into care by giving patients easy, guided pathways to show up.
- Patient Self Scheduling
- AI-Powered Concierge Scheduling
- AI-Powered Concierge Waitlist
Free Trial
Doxy.me
Free Trial is available
Mend
No trial information availableRatings
Meets Requirements
9.1
62
9.7
72
Ease of Use
9.4
68
9.4
76
Ease of Setup
9.9
15
9.0
17
Ease of Admin
9.5
11
9.3
15
Quality of Support
8.2
53
9.5
68
Has the product been a good partner in doing business?
9.1
11
9.6
15
Product Direction (% positive)
7.8
63
8.4
67
Features by Category
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
Not enough data
9.4
11
Not enough data
10.0
8
Not enough data
9.7
16
Not enough data
9.3
19
Not enough data
9.6
14
Administration
Not enough data
9.5
13
Not enough data
9.8
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
14
Not enough data
9.9
13
Patient-Centered Functions
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
9.6
19
Not enough data
9.5
22
Not enough data
Not enough data
Operations
Not enough data
9.3
18
Not enough data
9.3
18
Not enough data
9.3
17
Not enough data
9.3
19
Not enough data
9.4
17
Not enough data
8.8
17
Not enough data
9.5
10
Generative AI
Not enough data
Not enough data
Technology
9.2
45
9.6
37
Feature Not Available
8.8
31
7.6
18
9.0
27
Administration
8.7
21
9.1
27
9.0
34
9.4
29
6.2
15
Feature Not Available
Compliance
9.7
46
9.8
34
9.6
39
9.6
34
Categories
Categories
Shared Categories
Doxy.me and Mend are categorized as Telemedicine
Unique Categories
Doxy.me has no unique categories
Reviews
Reviewers' Company Size
Doxy.me
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
44.3%
Hospital & Health Care
16.5%
Health, Wellness and Fitness
16.5%
Medical Practice
10.3%
Individual & Family Services
4.1%
Other
8.2%
Hospital & Health Care
24.0%
Mental Health Care
19.2%
Medical Practice
14.4%
Health, Wellness and Fitness
7.7%
Individual & Family Services
3.8%
Other
30.8%
Discussions
Screen Sharing
1 Comment
GJ
Thanks for your question. Screen sharing is available in the Professional-level subscription. Read more
What is Doxy me used for?
1 Comment
KU
free (or very inexpensive paid solution) for teleheath visits - easy to set up and BAA available for HIPAA complianceRead more
How do you use Doxy as a patient?
1 Comment
KU
As a patient, your provider will email or text you a unique web link (no credentials needed to log in), it takes you to their virtual waiting room, you...Read more
Mend has no more discussions with answers
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