Link copied to clipboard # Doxy.me vs Mend Comparison - What are their main differences? Share [ Export ](/compare/doxy-me/mend/export.csv) Doxy.meMend[+ Add Product](#) Reviews **Doxy.me** [ 4.5/5(98) ](https://www.g2.com/products/doxy-me/reviews#reviews) **Mend** [ 4.7/5(135) ](https://www.g2.com/products/mend/reviews#reviews) Pricing **Doxy.me** Free Trial **$0.00** 1 Provider Per Month · Free **Mend** **Contact Us** Per Month · Access **Pricing Insights** from reviews Time to Implement **Doxy.me** 1 monthFaster Based on 8 responses **Mend** 2 months Based on 9 responses Return on Investment **Doxy.me** Not enough reviews yet **Mend** Not enough reviews yet Perceived Cost **Doxy.me** $$$$$ **Mend** $$$$$ Average Discount **Doxy.me** Not enough reviews yet **Mend** Not enough reviews yet ![Doxy.me](https://images.g2crowd.com/uploads/product/hd_favicon/ed43a791e8c0a91fb959432f341c1fca/doxy-me.svg "Doxy.me") ![Mend](https://images.g2crowd.com/uploads/product/hd_favicon/68f00ac1f523e7645d5f11e5d3ac526b/mend.svg "Mend") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Doxy.me** [ Ease of Use (3) ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739569&qs=pros-and-cons#reviews)[ Easy Access (1) ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=1739536&qs=pros-and-cons#reviews)[ Video Conferencing Issues (1) ](https://www.g2.com/products/doxy-me/reviews?filters%5Bsentiment_snippet%5D=2108427&qs=pros-and-cons#reviews) **Mend** [ Communication (2) ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257284&qs=pros-and-cons#reviews)[ Telehealth Services (2) ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257166&qs=pros-and-cons#reviews) Integrations **Doxy.me** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_528f622c63c3c11dc3f068e3abe26a0c/zoom-workplace.png "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews)[ View all ](https://www.g2.com/products/doxy-me/integrations) **Mend** Not enough data Screenshots **Doxy.me** ![Doxy.me screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/152326/doxyme-Screen02-Waiting.jpg) **Mend** ![Mend screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/104933/Patient-Self-Scheduling-Animated-GIF.gif) Ratings Meets Requirements **Doxy.me** 9.2 9.263 **Mend** 9.7 9.772 Ease of Use **Doxy.me** 9.4 9.469 **Mend** 9.4 9.476 Ease of Setup **Doxy.me** 9.9 9.916 **Mend** 9.0 9.017 Ease of Admin **Doxy.me** 9.6 9.612 **Mend** 9.3 9.315 Quality of Support **Doxy.me** 8.2 8.253 **Mend** 9.5 9.568 Has the product been a good partner in doing business? **Doxy.me** 9.1 9.111 **Mend** 9.6 9.615 Product Direction (% positive) **Doxy.me** 7.8 7.864 **Mend** 8.4 8.467 Features Telemedicine[Hide 59 FeaturesShow 59 Features](javascript:void(0);) 8.6 47 9.3 67 Technology Telecommunications 9.2 46 9.6(won by 0.4) 37 EHR Integration 7.7 19 9.0(won by 1.3) 27 (There is a greater than 0.5 difference between this product's rating and its competitors) Low Bandwidth Support Feature Not Available 8.8(won by default) 31 Third-Party Integrations Not enough data Not enough data Administration Practice Branding 8.6 22 9.1(won by 0.5) 27 (There is a greater than 0.5 difference between this product's rating and its competitors) Practice Specific 9.0 35 9.4(won by 0.4) 29 Charting And Documentation 6.5(won by default) 16 Feature Not Available Multi-Provider Practice Not enough data Not enough data Compliance HIPAA Compliance 9.7 47 9.8(won by 0.1) 34 State Regulation Compliance 9.6(tied score) 40 9.6(tied score) 34 Additional Functionality Customizable Templates Not enough data Not enough data Communication Management Not enough data Not enough data Document Storage Not enough data Not enough data Self Service Portal Not enough data Not enough data Activity Dashboard Not enough data Not enough data Compliance Management Not enough data Not enough data For Medical Purposes Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Softphone Not enough data Not enough data Chat/Messaging Not enough data Not enough data Reminders Not enough data Not enough data Records Management Not enough data Not enough data AI Copilot Not enough data Not enough data Secure Data Storage Not enough data Not enough data Remote Treatment Planning Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Forms Not enough data Not enough data Video Conferencing Not enough data Not enough data Appointment Management Not enough data Not enough data Multi-Location Not enough data Not enough data Mobile Alerts Not enough data Not enough data Practice Management Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Charting Not enough data Not enough data Generative AI Not enough data Not enough data API Not enough data Not enough data Email Reminders Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Online Forms Not enough data Not enough data Claims Management Not enough data Not enough data File Sharing Not enough data Not enough data Electronic Payments Not enough data Not enough data Calendar Management Not enough data Not enough data Payment Processing Not enough data Not enough data One-to-One Messaging Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Live Chat Not enough data Not enough data Monitoring Not enough data Not enough data Client Portal Not enough data Not enough data Medical Billing Not enough data Not enough data Workflow Management Not enough data Not enough data Scheduling Not enough data Not enough data Virtual Waiting Room Not enough data Not enough data Mobile Access Not enough data Not enough data E-Prescribing Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Document Management Not enough data Not enough data Patient Intake[Hide 43 FeaturesShow 43 Features](javascript:void(0);) Not enough data 9.6 20 Patient Convenience Tablets and Kiosks Not enough data 9.4(won by default) 11 Payment Collection Not enough data 10.0(won by default) 8 Form Workflow Not enough data 9.7(won by default) 16 Patient Check-in Not enough data 9.3(won by default) 19 Mobile Patient Intake Not enough data 9.6(won by default) 14 Customizable Forms Not enough data Not enough data Data Collection Not enough data Not enough data Administration Patient Data Transfer Not enough data 9.5(won by default) 13 HIPAA Compliance Not enough data 9.8(won by default) 18 Appointment Scheduler Integration Not enough data 9.6(won by default) 14 E-Signature Not enough data 9.9(won by default) 13 Insurance Credentialing Not enough data Feature Not Available ID Verification Not enough data Feature Not Available Insurance Eligibility Verification Not enough data Not enough data Patient Records Management Not enough data Not enough data Additional Functionality Onsite Registration Not enough data Not enough data Patient Scheduling Not enough data Not enough data Activity Dashboard Not enough data Not enough data Wireless Internet Access Control Not enough data Not enough data Photo Capture Not enough data Not enough data Self Check-In/Check-Out Not enough data Not enough data QR Codes Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Payment Processing Not enough data Not enough data Configuration Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Interactive Content Not enough data Not enough data Data Synchronization Not enough data Not enough data Generative AI Not enough data Not enough data Digital Signage Not enough data Not enough data Multi-Language Not enough data Not enough data Wayfinding Not enough data Not enough data Virtual Keyboard Not enough data Not enough data User Session Management Not enough data Not enough data Customizable User Interface Not enough data Not enough data For Medical Purposes Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Timeout Not enough data Not enough data Customizable Branding Not enough data Not enough data Queue Management Not enough data Not enough data Touch Screen Not enough data Not enough data ID Scanning Not enough data Not enough data Patient Engagement[Hide 99 FeaturesShow 99 Features](javascript:void(0);) Not enough data 9.3 34 Patient-Centered Functions Patient Feedback Management Not enough data 9.4(won by default) 18 Patient Portal Not enough data 9.6(won by default) 19 Patient Communications Not enough data 9.5(won by default) 22 Online Presence Management Not enough data Feature Not Available Integration with Wearables Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Calendar Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Campaign Management Not enough data Not enough data Appointment Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Intake Management Not enough data Not enough data Records Management Not enough data Not enough data Claims Management Not enough data Not enough data Document Management Not enough data Not enough data Invoice Management Not enough data Not enough data Forms Management Not enough data Not enough data Operations Workflow Management Not enough data 9.3(won by default) 18 Interoperability Not enough data 9.3(won by default) 18 Digital Intake Forms Not enough data 9.3(won by default) 17 Engagement Measuring Not enough data 9.3(won by default) 19 Patient Satisfaction Management Not enough data 9.4(won by default) 17 EHR Integration Not enough data 8.8(won by default) 17 IPC Systems Integration Not enough data 9.5(won by default) 10 Patient Intake Not enough data Not enough data Patient Engagement Not enough data Not enough data Care Plan Management Not enough data Not enough data Communication Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Care Summaries Not enough data Not enough data EHR-Agnostic Not enough data Not enough data Assessment Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Scheduling Not enough data Not enough data Contact Database Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Customizable Fields Not enough data Not enough data Automated Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Marketing Automation Not enough data Not enough data Reminders Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Access Not enough data Not enough data Monitoring Not enough data Not enough data Audience Targeting Not enough data Not enough data Live Chat Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data For Healthcare Not enough data Not enough data Multi-Location Not enough data Not enough data Chat/Messaging Not enough data Not enough data Customizable Reports Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Charting Not enough data Not enough data Forecasting Not enough data Not enough data Patient Education Not enough data Not enough data Electronic Payments Not enough data Not enough data Multi-Language Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Onboarding Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Data Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Medication History Not enough data Not enough data Online Refills Not enough data Not enough data Messaging Not enough data Not enough data Video Conferencing Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data API Not enough data Not enough data Prescription Renewal Not enough data Not enough data Customizable Branding Not enough data Not enough data Historical Reporting Not enough data Not enough data Mobile Alerts Not enough data Not enough data Lab Results Not enough data Not enough data Telemedicine Not enough data Not enough data One-to-One Messaging Not enough data Not enough data Patient Monitoring Not enough data Not enough data Health Record Access Not enough data Not enough data Medical Billing Not enough data Not enough data Customer Database Not enough data Not enough data Bill Payment Not enough data Not enough data For Medical Purposes Not enough data Not enough data Electronic Signature Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Video Consultations Not enough data Not enough data Secure Messaging Not enough data Not enough data Show 2 feature categories with incomplete data Patient Scheduling[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Patient Records Management Not enough data Not enough data Pre-Appointment Screening Not enough data Not enough data EMR/EHR Not enough data Not enough data Calendar Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data SMS Messaging Not enough data Not enough data Customizable Branding Not enough data Not enough data Broadcast Messaging Not enough data Not enough data Commenting/Notes Not enough data Not enough data Cancellation Management Not enough data Not enough data Room Scheduling Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Email Marketing Not enough data Not enough data Faculty/Staff Management Not enough data Not enough data Recurring Appointments Not enough data Not enough data AI Copilot Not enough data Not enough data Multiple Appointment Types Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data No-Show Tracking Not enough data Not enough data Patient Portal Not enough data Not enough data Multi-Physician Not enough data Not enough data Payment Processing Not enough data Not enough data Wait List Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Task Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Patient Communications Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Prescription Renewal Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Patient Intake Not enough data Not enough data Multi-Location Not enough data Not enough data Virtual Meetings Not enough data Not enough data Approval Process Control Not enough data Not enough data Check-in/Check-out Not enough data Not enough data Mobile Access Not enough data Not enough data Generative AI Not enough data Not enough data Reminders Not enough data Not enough data Online Scheduling Not enough data Not enough data Mental Health[Hide 63 FeaturesShow 63 Features](javascript:void(0);) Not enough data Not enough data Administrative Workflow Management Not enough data Not enough data Billing Not enough data Not enough data Security and Authorization Not enough data Not enough data Practice Management Not enough data Not enough data Compliance Not enough data Not enough data Insurance Management Not enough data Not enough data Appointment Scheduler Not enough data Not enough data Patient Portal Not enough data Not enough data HIPAA Compliance Not enough data Not enough data Invoice Management Not enough data Not enough data Medication Management Not enough data Not enough data Calendar Management Not enough data Not enough data Employee Management Not enough data Not enough data Document Management Not enough data Not enough data Claims Management Not enough data Not enough data Template Management Not enough data Not enough data Data Security Not enough data Not enough data Clinical Patient Records Not enough data Not enough data Specialty EHR Templates Not enough data Not enough data Interoperability Not enough data Not enough data Documentation Not enough data Not enough data E-Prescription Not enough data Not enough data EMR/EHR Not enough data Not enough data Customizable Templates Not enough data Not enough data Additional Functionality Initial Assessments Not enough data Not enough data Mobile Access Not enough data Not enough data Teletherapy Not enough data Not enough data AI Copilot Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Customizable Reports Not enough data Not enough data For Group Therapy Not enough data Not enough data Appointment Scheduling Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Lab Integration Not enough data Not enough data E-Prescribing Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Treatment Planning Not enough data Not enough data Electronic Signature Not enough data Not enough data Charting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Substance Abuse Therapy Not enough data Not enough data Outcome Assessment Tools Not enough data Not enough data Therapy Notes Not enough data Not enough data API Not enough data Not enough data Activity Dashboard Not enough data Not enough data Secure Messaging Not enough data Not enough data Electronic Payments Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Payment Processing Not enough data Not enough data SMS Messaging Not enough data Not enough data Income/Expense Tracking Not enough data Not enough data Telemedicine Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Location Not enough data Not enough data Compliance Tracking Not enough data Not enough data Client Database Not enough data Not enough data Progress Tracking Not enough data Not enough data Email Marketing Not enough data Not enough data Coding Assistance Not enough data Not enough data Patient Intake Not enough data Not enough data Online Booking Not enough data Not enough data User Insights Reviewers' Company Size [![Doxy.me](https://images.g2crowd.com/uploads/product/hd_favicon/ed43a791e8c0a91fb959432f341c1fca/doxy-me.svg "Doxy.me")](https://www.g2.com/products/doxy-me/reviews) Doxy.me Small-Business(50 or fewer emp.) 84.7% Mid-Market(51-1000 emp.) 11.2% Enterprise(\> 1000 emp.) 4.1% [![Mend](https://images.g2crowd.com/uploads/product/hd_favicon/68f00ac1f523e7645d5f11e5d3ac526b/mend.svg "Mend")](https://www.g2.com/products/mend/reviews) Mend Small-Business(50 or fewer emp.) 43.8% Mid-Market(51-1000 emp.) 38.1% Enterprise(\> 1000 emp.) 18.1% Small-Business (50 or fewer emp.) 84.7% 43.8% Mid-Market (51-1000 emp.) 11.2% 38.1% Enterprise (\> 1000 emp.) 4.1% 18.1% Reviewers' Industry [![Doxy.me](https://images.g2crowd.com/uploads/product/hd_favicon/ed43a791e8c0a91fb959432f341c1fca/doxy-me.svg "Doxy.me")](https://www.g2.com/products/doxy-me/reviews) Doxy.me Mental Health Care 43.9% Hospital & Health Care 16.3% Health, Wellness and Fitness 16.3% Medical Practice 10.2% Individual & Family Services 4.1% Other 9.2% [![Mend](https://images.g2crowd.com/uploads/product/hd_favicon/68f00ac1f523e7645d5f11e5d3ac526b/mend.svg "Mend")](https://www.g2.com/products/mend/reviews) Mend Hospital & Health Care 24.0% Mental Health Care 19.2% Medical Practice 14.4% Health, Wellness and Fitness 7.7% Individual & Family Services 3.8% Other 30.8% FAQs ## Doxy.me vs Mend FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Doxy.me vs Mend? Mend stands out from Doxy.me with a higher G2 rating, stronger support scores, and unique low bandwidth support, while Doxy.me is noted for its charting and documentation features. | | [Doxy.me](https://www.g2.com/products/doxy-me/reviews) | [Mend](https://www.g2.com/products/mend/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.5/5 (98 reviews) | 4.7/5 (134 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 9.9 | 9.0 | | Quality of Support score | 8.2 | 9.5 | | Top Reviewer-Cited Strength | Ease of Use (4 all-time mentions) | Communication (2 all-time mentions) | ### How do the pricing models of Doxy.me and Mend compare? Mend is rated higher for value with a stronger Price/Cost satisfaction score than Doxy.me. - **Doxy.me:** Reviewers appreciate the free version and competitive pricing for advanced features, but some wish for more features at lower price points. - **Mend:** Reviewers consistently highlight satisfaction with the value and quality provided, with no notable complaints about cost in recent reviews. ### What are the best alternatives to Doxy.me and Mend? Spruce Health, SimplePractice, and Weave are the top three alternatives to Doxy.me and Mend according to G2 rankings. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Doxy.me](https://www.g2.com/products/doxy-me/reviews) | 4.5/5 (98 reviews) | Small-Business | Free version available, competitive pricing for advanced features | Ease of Use (4 all-time mentions) | | [Mend](https://www.g2.com/products/mend/reviews) | 4.7/5 (134 reviews) | Small-Business | Reviewers highlight satisfaction with value and quality | Communication (2 all-time mentions) | | [Spruce Health](https://www.g2.com/products/spruce-health/reviews) | 4.7/5 (346 reviews) | Small-Business | — | — | | [SimplePractice](https://www.g2.com/products/simplepractice/reviews) | 4.1/5 (129 reviews) | Small-Business | — | — | | [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5 (433 reviews) | Small-Business | — | — | ### Which Telemedicine features should I prioritize when comparing Doxy.me and Mend? Buyers comparing Doxy.me and Mend should prioritize Ease of Setup, Quality of Support, Low Bandwidth Support, Charting and Documentation, and Ease of Use. - **Ease of Setup:** Doxy.me scores 9.9, Mend scores 9.0. - **Quality of Support:** Doxy.me scores 8.2, Mend scores 9.5. - **Low Bandwidth Support:** Mend offers this feature, Doxy.me does not. - **Charting and Documentation:** Doxy.me offers this feature, Mend does not. - **Ease of Use:** Both score 9.4. ### What are the pros and cons of Doxy.me vs Mend? Doxy.me’s headline strength is ease of setup, while Mend’s is quality of support and communication. - **Doxy.me strengths:** Ease of use (4 all-time mentions), easy access, efficient navigation, user-friendly interface, HIPAA compliance, and straightforward setup. - **Doxy.me trade-offs:** Video conferencing issues (1 all-time mention), occasional technical glitches, limited group meeting features on the free version, and some connectivity issues. - **Mend strengths:** Communication (2 all-time mentions), telehealth services (2 all-time mentions), appointment scheduling, ease of use, and high satisfaction with support and value. - **Mend trade-offs:** Some reviewers mention minor issues with syncing appointments and occasional system glitches, but these are typically resolved promptly. ### Is Doxy.me or Mend better for small businesses? Mend is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment. - **Doxy.me:** Largest segment is Small-Business; reviewers highlight ease of use and setup, but some note limitations in advanced features and support responsiveness. - **Mend:** Largest segment is Small-Business; reviewers consistently praise ease of use, communication, and support, with high satisfaction across recent reviews. ### Which Telemedicine platform has better integrations? Neither Doxy.me nor Mend has reviewer-cited integrations in recent reviews, indicating parity on integrations. - **Doxy.me:** No integrations mentioned in recent reviews. - **Mend:** No integrations mentioned in recent reviews. ### How do Doxy.me and Mend compare on customer support? Mend outperforms Doxy.me on Quality of Support by a material margin, with a 1.3-point lead (9.5 vs 8.2). - **Doxy.me:** Reviewers describe support as generally responsive but note occasional challenges with troubleshooting and lack of live support. - **Mend:** Reviewers consistently praise support quality, describing it as thorough, prompt, and helpful, with multiple recent reviews rating support at the highest level. ### Which is easier to implement, Doxy.me or Mend? Doxy.me is easier to implement, with a 0.9-point lead in Ease of Setup (9.9 vs 9.0). - **Doxy.me:** Reviewers repeatedly highlight fast, simple setup and minimal learning curve, with many citing immediate usability for both clinicians and clients. - **Mend:** Reviewers describe setup as easy and straightforward, but a few mention minor onboarding steps and occasional navigation issues for new users. Alternatives **Doxy.me Alternatives** ![SimplePractice](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "SimplePractice") [ SimplePractice ](/products/simplepractice/reviews) ![VSee](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_399593f8cdd49e883cfacc22fd839216/vsee.png "VSee") [ VSee ](/products/vsee/reviews) ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") [ Spruce Health ](/products/spruce-health/reviews) ![Klara](https://images.g2crowd.com/uploads/product/hd_favicon/a006e0e3081e1053335901ae253c280e/klara.svg "Klara") [ Klara ](/products/klara/reviews) **Mend Alternatives** ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") [ Spruce Health ](/products/spruce-health/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") [ Carepatron ](/products/carepatron/reviews) ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") [ ModMed ](/products/modmed/reviews)