Link copied to clipboard # Mend vs Spruce Health Comparison - What are their main differences? Share [ Export ](/compare/mend/spruce-health/export.csv) MendSpruce Health[+ Add Product](#) Reviews **Mend** [ 4.7/5(135) ](https://www.g2.com/products/mend/reviews#reviews) **Spruce Health** [ 4.7/5(350) ](https://www.g2.com/products/spruce-health/reviews#reviews) Pricing **Mend** **Contact Us** Per Month · Access **Spruce Health** Free Trial **$24.00** 1 User Per Month · Basic Plan **Pricing Insights** from reviews Time to Implement **Mend** 2 months Based on 9 responses **Spruce Health** 1 monthFaster Based on 87 responses Return on Investment **Mend** Not enough reviews yet **Spruce Health** 15 months Based on 73 responses Perceived Cost **Mend** $$$$$ **Spruce Health** $$$$$ Average Discount **Mend** Not enough reviews yet **Spruce Health** 6% ![Mend](https://images.g2crowd.com/uploads/product/hd_favicon/68f00ac1f523e7645d5f11e5d3ac526b/mend.svg "Mend") ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Mend** [ Communication (2) ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257284&qs=pros-and-cons#reviews)[ Telehealth Services (2) ](https://www.g2.com/products/mend/reviews?filters%5Bsentiment_snippet%5D=1257166&qs=pros-and-cons#reviews) **Spruce Health** [ Ease of Use (16) ](https://www.g2.com/products/spruce-health/reviews?filters%5Bsentiment_snippet%5D=1736801&qs=pros-and-cons#reviews)[ Customer Support (11) ](https://www.g2.com/products/spruce-health/reviews?filters%5Bsentiment_snippet%5D=1736329&qs=pros-and-cons#reviews)[ Limited Features (8) ](https://www.g2.com/products/spruce-health/reviews?filters%5Bsentiment_snippet%5D=1736738&qs=pros-and-cons#reviews)[ Missing Features (6) ](https://www.g2.com/products/spruce-health/reviews?filters%5Bsentiment_snippet%5D=1735605&qs=pros-and-cons#reviews) Integrations **Mend** Not enough data **Spruce Health** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58892ae6dbe98f8c5ff1112541c64b94/athenaone.jpeg "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fa50550d6a0f989ed2cbe7f61699a17c/chroniccareiq.png "Product Avatar Image") ChronicCareIQ ](https://www.g2.com/products/chroniccareiq/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a689e569ac319e28f67b153f3390de84/9c7e110d-6c3c-43bf-b77a-9fc8893999cd.png "Product Avatar Image") Dock Health ](https://www.g2.com/products/dock-health/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c59e9b88643479dd7b106f010aec749/drchrono-by-everhealth.png "Product Avatar Image") DrChrono by EverHealth ](https://www.g2.com/products/drchrono-by-everhealth/reviews)[ View all ](https://www.g2.com/products/spruce-health/integrations) Screenshots **Mend** ![Mend screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/104933/Patient-Self-Scheduling-Animated-GIF.gif) **Spruce Health** ![Spruce Health screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1827501/Spruce_Health.png) Ratings Meets Requirements **Mend** 9.7 9.772 **Spruce Health** 9.1 9.1274 Ease of Use **Mend** 9.4 9.476 **Spruce Health** 9.0 9.0280 Ease of Setup **Mend** 9.0 9.017 **Spruce Health** 8.9 8.9141 Ease of Admin **Mend** 9.3 9.315 **Spruce Health** 9.0 9.0103 Quality of Support **Mend** 9.5 9.568 **Spruce Health** 8.9 8.9263 Has the product been a good partner in doing business? **Mend** 9.6 9.615 **Spruce Health** 9.0 9.0100 Product Direction (% positive) **Mend** 8.4 8.467 **Spruce Health** 8.8 8.8241 Features Patient Engagement[Hide 99 FeaturesShow 99 Features](javascript:void(0);) 9.3 34 7.5 42 Patient-Centered Functions Patient Feedback Management 9.4(won by 2.4) 18 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 34 Patient Communications 9.5 22 9.6(won by 0.1) 41 Online Presence Management Feature Not Available 6.6(won by default) 34 Patient Portal 9.6(won by default) 19 Feature Not Available Integration with Wearables Not enough data Feature Not Available Third-Party Integrations Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Calendar Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Campaign Management Not enough data Not enough data Appointment Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Intake Management Not enough data Not enough data Records Management Not enough data Not enough data Claims Management Not enough data Not enough data Document Management Not enough data Not enough data Invoice Management Not enough data Not enough data Forms Management Not enough data Not enough data Operations Workflow Management 9.3(won by 0.4) 18 8.9 38 Interoperability 9.3(won by 1.0) 18 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 36 Patient Satisfaction Management 9.4(won by 1.2) 17 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 34 EHR Integration 8.8(won by 3.5) 17 (There is a greater than 0.5 difference between this product's rating and its competitors) 5.3 33 IPC Systems Integration 9.5(won by 3.8) 10 (There is a greater than 0.5 difference between this product's rating and its competitors) 5.7 27 Digital Intake Forms 9.3(won by default) 17 Feature Not Available Engagement Measuring 9.3(won by default) 19 Feature Not Available Patient Intake Not enough data Not enough data Patient Engagement Not enough data Not enough data Care Plan Management Not enough data Not enough data Communication Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Care Summaries Not enough data Not enough data EHR-Agnostic Not enough data Not enough data Assessment Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Generative AI AI Text Summarization Not enough data 7.7(won by default) 22 Generative AI Not enough data Not enough data Additional Functionality Scheduling Not enough data Not enough data Contact Database Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Customizable Fields Not enough data Not enough data Automated Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Marketing Automation Not enough data Not enough data Reminders Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Access Not enough data Not enough data Monitoring Not enough data Not enough data Audience Targeting Not enough data Not enough data Live Chat Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data For Healthcare Not enough data Not enough data Multi-Location Not enough data Not enough data Chat/Messaging Not enough data Not enough data Customizable Reports Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Charting Not enough data Not enough data Forecasting Not enough data Not enough data Patient Education Not enough data Not enough data Electronic Payments Not enough data Not enough data Multi-Language Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Onboarding Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Data Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Medication History Not enough data Not enough data Online Refills Not enough data Not enough data Messaging Not enough data Not enough data Video Conferencing Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data API Not enough data Not enough data Prescription Renewal Not enough data Not enough data Customizable Branding Not enough data Not enough data Historical Reporting Not enough data Not enough data Mobile Alerts Not enough data Not enough data Lab Results Not enough data Not enough data Telemedicine Not enough data Not enough data One-to-One Messaging Not enough data Not enough data Patient Monitoring Not enough data Not enough data Health Record Access Not enough data Not enough data Medical Billing Not enough data Not enough data Customer Database Not enough data Not enough data Bill Payment Not enough data Not enough data For Medical Purposes Not enough data Not enough data Electronic Signature Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Video Consultations Not enough data Not enough data Secure Messaging Not enough data Not enough data Telemedicine[Hide 59 FeaturesShow 59 Features](javascript:void(0);) 9.3 67 8.2 182 Technology Telecommunications 9.6(won by 0.4) 37 9.2 156 Low Bandwidth Support 8.8(won by 0.7) 31 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 101 EHR Integration 9.0(won by 3.0) 27 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.0 64 Third-Party Integrations Not enough data Not enough data Administration Practice Branding 9.1(won by 1.2) 27 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 82 Practice Specific 9.4(won by 1.1) 29 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 114 Charting And Documentation Feature Not Available 6.6(won by default) 72 Multi-Provider Practice Not enough data Not enough data Compliance HIPAA Compliance 9.8(won by 0.2) 34 9.6 169 State Regulation Compliance 9.6(tied score) 34 9.6(tied score) 142 Additional Functionality Customizable Templates Not enough data Not enough data Communication Management Not enough data Not enough data Document Storage Not enough data Not enough data Self Service Portal Not enough data Not enough data Activity Dashboard Not enough data Not enough data Compliance Management Not enough data Not enough data For Medical Purposes Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Softphone Not enough data Not enough data Chat/Messaging Not enough data Not enough data Reminders Not enough data Not enough data Records Management Not enough data Not enough data AI Copilot Not enough data Not enough data Secure Data Storage Not enough data Not enough data Remote Treatment Planning Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Forms Not enough data Not enough data Video Conferencing Not enough data Not enough data Appointment Management Not enough data Not enough data Multi-Location Not enough data Not enough data Mobile Alerts Not enough data Not enough data Practice Management Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Charting Not enough data Not enough data Generative AI Not enough data Not enough data API Not enough data Not enough data Email Reminders Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Online Forms Not enough data Not enough data Claims Management Not enough data Not enough data File Sharing Not enough data Not enough data Electronic Payments Not enough data Not enough data Calendar Management Not enough data Not enough data Payment Processing Not enough data Not enough data One-to-One Messaging Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Live Chat Not enough data Not enough data Monitoring Not enough data Not enough data Client Portal Not enough data Not enough data Medical Billing Not enough data Not enough data Workflow Management Not enough data Not enough data Scheduling Not enough data Not enough data Virtual Waiting Room Not enough data Not enough data Mobile Access Not enough data Not enough data E-Prescribing Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Document Management Not enough data Not enough data HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data 8.9 82 Platform User Authorization - HIPAA Compliant Messaging Not enough data 9.2(won by default) 72 Compliant Texting - HIPAA Compliant Messaging Not enough data 9.0(won by default) 76 Compliant Emailing - HIPAA Compliant Messaging Not enough data 7.9(won by default) 21 Clinical Communication - HIPAA Compliance Not enough data 9.0(won by default) 72 HIPAA Compliance - HIPAA Compliant Messaging Not enough data 9.3(won by default) 73 Operating Systems - HIPAA Compliant Messaging Not enough data 9.1(won by default) 68 Workflow Enhancement - HIPAA Compliant Messaging Not enough data 8.7(won by default) 70 Message Lifespan - HIPAA Compliant Messaging Not enough data Feature Not Available PCI Compliance Not enough data Not enough data Additional Functionality Customizable Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Data Import/Export Not enough data Not enough data Secure Data Storage Not enough data Not enough data Audit Trail Not enough data Not enough data Collaboration Tools Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Search/Filter Not enough data Not enough data Archiving & Retention Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Security Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Forms Not enough data Not enough data For Healthcare Not enough data Not enough data Document Storage Not enough data Not enough data Risk Alerts Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Activity Tracking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Document Templates Not enough data Not enough data Reminders Not enough data Not enough data Compliance Tracking Not enough data Not enough data Version Control Not enough data Not enough data Activity Dashboard Not enough data Not enough data Risk Analysis Not enough data Not enough data Monitoring Not enough data Not enough data Patient Intake[Hide 43 FeaturesShow 43 Features](javascript:void(0);) 9.6 20 Not enough data Patient Convenience Tablets and Kiosks 9.4(won by default) 11 Not enough data Payment Collection 10.0(won by default) 8 Not enough data Form Workflow 9.7(won by default) 16 Not enough data Patient Check-in 9.3(won by default) 19 Not enough data Mobile Patient Intake 9.6(won by default) 14 Not enough data Customizable Forms Not enough data Not enough data Data Collection Not enough data Not enough data Administration Patient Data Transfer 9.5(won by default) 13 Not enough data HIPAA Compliance 9.8(won by default) 18 Not enough data Appointment Scheduler Integration 9.6(won by default) 14 Not enough data E-Signature 9.9(won by default) 13 Not enough data Insurance Credentialing Feature Not Available Not enough data ID Verification Feature Not Available Not enough data Insurance Eligibility Verification Not enough data Not enough data Patient Records Management Not enough data Not enough data Additional Functionality Onsite Registration Not enough data Not enough data Patient Scheduling Not enough data Not enough data Activity Dashboard Not enough data Not enough data Wireless Internet Access Control Not enough data Not enough data Photo Capture Not enough data Not enough data Self Check-In/Check-Out Not enough data Not enough data QR Codes Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Payment Processing Not enough data Not enough data Configuration Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Interactive Content Not enough data Not enough data Data Synchronization Not enough data Not enough data Generative AI Not enough data Not enough data Digital Signage Not enough data Not enough data Multi-Language Not enough data Not enough data Wayfinding Not enough data Not enough data Virtual Keyboard Not enough data Not enough data User Session Management Not enough data Not enough data Customizable User Interface Not enough data Not enough data For Medical Purposes Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Timeout Not enough data Not enough data Customizable Branding Not enough data Not enough data Queue Management Not enough data Not enough data Touch Screen Not enough data Not enough data ID Scanning Not enough data Not enough data Show 4 feature categories with incomplete data Patient Scheduling[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Patient Records Management Not enough data Not enough data Pre-Appointment Screening Not enough data Not enough data EMR/EHR Not enough data Not enough data Calendar Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data SMS Messaging Not enough data Not enough data Customizable Branding Not enough data Not enough data Broadcast Messaging Not enough data Not enough data Commenting/Notes Not enough data Not enough data Cancellation Management Not enough data Not enough data Room Scheduling Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Email Marketing Not enough data Not enough data Faculty/Staff Management Not enough data Not enough data Recurring Appointments Not enough data Not enough data AI Copilot Not enough data Not enough data Multiple Appointment Types Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data No-Show Tracking Not enough data Not enough data Patient Portal Not enough data Not enough data Multi-Physician Not enough data Not enough data Payment Processing Not enough data Not enough data Wait List Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Task Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Patient Communications Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Prescription Renewal Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Patient Intake Not enough data Not enough data Multi-Location Not enough data Not enough data Virtual Meetings Not enough data Not enough data Approval Process Control Not enough data Not enough data Check-in/Check-out Not enough data Not enough data Mobile Access Not enough data Not enough data Generative AI Not enough data Not enough data Reminders Not enough data Not enough data Online Scheduling Not enough data Not enough data Mental Health[Hide 63 FeaturesShow 63 Features](javascript:void(0);) Not enough data Not enough data Administrative Workflow Management Not enough data Not enough data Billing Not enough data Not enough data Security and Authorization Not enough data Not enough data Practice Management Not enough data Not enough data Compliance Not enough data Not enough data Insurance Management Not enough data Not enough data Appointment Scheduler Not enough data Not enough data Patient Portal Not enough data Not enough data HIPAA Compliance Not enough data Not enough data Invoice Management Not enough data Not enough data Medication Management Not enough data Not enough data Calendar Management Not enough data Not enough data Employee Management Not enough data Not enough data Document Management Not enough data Not enough data Claims Management Not enough data Not enough data Template Management Not enough data Not enough data Data Security Not enough data Not enough data Clinical Patient Records Not enough data Not enough data Specialty EHR Templates Not enough data Not enough data Interoperability Not enough data Not enough data Documentation Not enough data Not enough data E-Prescription Not enough data Not enough data EMR/EHR Not enough data Not enough data Customizable Templates Not enough data Not enough data Additional Functionality Initial Assessments Not enough data Not enough data Mobile Access Not enough data Not enough data Teletherapy Not enough data Not enough data AI Copilot Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Customizable Reports Not enough data Not enough data For Group Therapy Not enough data Not enough data Appointment Scheduling Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Lab Integration Not enough data Not enough data E-Prescribing Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Treatment Planning Not enough data Not enough data Electronic Signature Not enough data Not enough data Charting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Substance Abuse Therapy Not enough data Not enough data Outcome Assessment Tools Not enough data Not enough data Therapy Notes Not enough data Not enough data API Not enough data Not enough data Activity Dashboard Not enough data Not enough data Secure Messaging Not enough data Not enough data Electronic Payments Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Payment Processing Not enough data Not enough data SMS Messaging Not enough data Not enough data Income/Expense Tracking Not enough data Not enough data Telemedicine Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Location Not enough data Not enough data Compliance Tracking Not enough data Not enough data Client Database Not enough data Not enough data Progress Tracking Not enough data Not enough data Email Marketing Not enough data Not enough data Coding Assistance Not enough data Not enough data Patient Intake Not enough data Not enough data Online Booking Not enough data Not enough data Clinical Communication and Collaboration[Hide 19 FeaturesShow 19 Features](javascript:void(0);) Not enough data Not enough data Collaboration Modules Not enough data Not enough data Scheduling Not enough data Not enough data Reporting Not enough data Not enough data Communication Security Not enough data Not enough data Health Care Messages Not enough data Not enough data Alarms Not enough data Not enough data Messaging Not enough data Not enough data Telephone Not enough data Not enough data Notifications Not enough data Not enough data Patient Management Staff Scheduling Not enough data Not enough data Patient Retention Not enough data Not enough data CDI (Clinical Document Improvement) Not enough data Not enough data Operations Correspondance Variety Not enough data Not enough data Data Sharing Not enough data Not enough data Cross Platform Support Not enough data Not enough data Routing Not enough data Not enough data Health Care IT Integration Not enough data Not enough data Analytics and Reporting Not enough data Not enough data Messaging Security Not enough data Not enough data Medical Spa[Hide 89 FeaturesShow 89 Features](javascript:void(0);) Not enough data Not enough data Business Management Inventory Management Not enough data Not enough data Merchant Services Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Employee Management Not enough data Not enough data Event Scheduling Not enough data Not enough data Automated Scheduling Not enough data Not enough data Client Management Not enough data Not enough data Forms Management Not enough data Not enough data Marketing Client Communications Not enough data Not enough data Loyalty Management Not enough data Not enough data CRM Not enough data Not enough data Practice Management Patient Records Not enough data Not enough data Photo Management Not enough data Not enough data E-Prescribing and Lab Orders Not enough data Not enough data Patient Portal Not enough data Not enough data Insurance Billing Not enough data Not enough data Faculty/Staff Management Not enough data Not enough data Appointment Management Not enough data Not enough data Discount Management Not enough data Not enough data Promotions Management Not enough data Not enough data Gift Card Management Not enough data Not enough data Calendar Management Not enough data Not enough data Medical Billing Not enough data Not enough data Records Management Not enough data Not enough data Reputation Management Not enough data Not enough data Practice Management Not enough data Not enough data Lab Order Management Not enough data Not enough data Revenue Management Not enough data Not enough data Compliance Management Not enough data Not enough data Insurance Management Not enough data Not enough data Document Management Not enough data Not enough data Marketing Management Not enough data Not enough data Workflow Management Not enough data Not enough data Registration Management Not enough data Not enough data Claims Management Not enough data Not enough data Communication Management Not enough data Not enough data Platform Tools Reporting and Analytics Not enough data Not enough data Healthtech Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Social Media Integration Not enough data Not enough data Website Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customer Mobile App Not enough data Not enough data Additional Functionality Marketing Automation Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Customer Database Not enough data Not enough data Activity Dashboard Not enough data Not enough data Payment Processing Not enough data Not enough data Before & After Pictures Not enough data Not enough data Billing & Invoicing Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Customizable Templates Not enough data Not enough data Electronic Payments Not enough data Not enough data Customizable Reports Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Loyalty Program Not enough data Not enough data SMS Messaging Not enough data Not enough data Online Booking Not enough data Not enough data Sales Reports Not enough data Not enough data Treatment Packages Not enough data Not enough data Customizable Forms Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data Email Marketing Not enough data Not enough data Customizable Branding Not enough data Not enough data Transaction History Not enough data Not enough data For Medical Spas Not enough data Not enough data Multi-Location Not enough data Not enough data For Plastic Surgery Practices Not enough data Not enough data Patient Engagement Not enough data Not enough data Telemedicine Not enough data Not enough data Electronic Faxes Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Customer Surveys Not enough data Not enough data Charting Not enough data Not enough data Medical Coding Not enough data Not enough data Consent Forms Not enough data Not enough data Live Chat Not enough data Not enough data kiosk Not enough data Not enough data Plastic Surgery Simulator Not enough data Not enough data E-Prescribing Not enough data Not enough data SMS Reminders Not enough data Not enough data Referral Tracking Not enough data Not enough data Mobile Alerts Not enough data Not enough data Automated Quoting Not enough data Not enough data EMR/EHR Not enough data Not enough data Digital Signature Not enough data Not enough data User Insights Reviewers' Company Size [![Mend](https://images.g2crowd.com/uploads/product/hd_favicon/68f00ac1f523e7645d5f11e5d3ac526b/mend.svg "Mend")](https://www.g2.com/products/mend/reviews) Mend Small-Business(50 or fewer emp.) 43.8% Mid-Market(51-1000 emp.) 38.1% Enterprise(\> 1000 emp.) 18.1% [![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health")](https://www.g2.com/products/spruce-health/reviews) Spruce Health Small-Business(50 or fewer emp.) 98.8% Mid-Market(51-1000 emp.) 1.2% Enterprise(\> 1000 emp.) 0% Small-Business (50 or fewer emp.) 43.8% 98.8% Mid-Market (51-1000 emp.) 38.1% 1.2% Enterprise (\> 1000 emp.) 18.1% 0% Reviewers' Industry [![Mend](https://images.g2crowd.com/uploads/product/hd_favicon/68f00ac1f523e7645d5f11e5d3ac526b/mend.svg "Mend")](https://www.g2.com/products/mend/reviews) Mend Hospital & Health Care 24.0% Mental Health Care 19.2% Medical Practice 14.4% Health, Wellness and Fitness 7.7% Individual & Family Services 3.8% Other 30.8% [![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health")](https://www.g2.com/products/spruce-health/reviews) Spruce Health Mental Health Care 61.3% Health, Wellness and Fitness 12.1% Medical Practice 11.8% Hospital & Health Care 10.7% Individual & Family Services 1.4% Other 2.6% FAQs ## Mend vs Spruce Health FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Spruce Health vs Mend? Spruce Health and Mend are both highly rated telemedicine platforms, but Spruce Health stands out for its messaging and documentation features, while Mend excels in support and patient engagement tools. | [Spruce Health](https://www.g2.com/products/spruce-health/reviews) | [Mend](https://www.g2.com/products/mend/reviews) | | --- | --- | | 4.7/5 (346 reviews) | 4.7/5 (135 reviews) | | Small-Business | Small-Business | | 8.9 | 9.0 | | 8.9 | 9.5 | | Ease of Use (16 all-time mentions) | Quality of Support (recent reviews) | ### How do the pricing models of Spruce Health and Mend compare? Spruce Health and Mend are rated at parity for value, with both products receiving strong satisfaction scores for price and cost. - **Spruce Health:** Reviewers frequently highlight affordability and cost efficiency, with 7 all-time mentions of affordability and recent reviews noting savings compared to previous platforms. - **Mend:** Recent reviews do not cite pricing as a concern or advantage, indicating stable satisfaction with value. - **Switching-reason:** Spruce Health reviewers mention switching from more expensive or less transparent platforms to save money and gain clearer billing. ### What are the best alternatives to Spruce Health and Mend? The best alternatives to Spruce Health and Mend are Weave, OhMD, and iPlum. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Spruce Health](https://www.g2.com/products/spruce-health/reviews) | 4.7/5 (346) | Small-Business | Reviewers highlight cost efficiency and affordability | Ease of Use (16 all-time mentions) | | [Mend](https://www.g2.com/products/mend/reviews) | 4.7/5 (135) | Small-Business | — | Quality of Support (recent reviews) | | [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5 (433) | Small-Business | — | Communication (recent reviews) | | [OhMD](https://www.g2.com/products/ohmd/reviews) | 4.8/5 (170) | Small-Business | — | Messaging (recent reviews) | | [iPlum](https://www.g2.com/products/iplum/reviews) | 4.3/5 (201) | Small-Business | — | Ease of Use (recent reviews) | ### Which Telemedicine features should I prioritize when comparing Spruce Health and Mend? Buyers comparing Spruce Health and Mend should prioritize Messaging, Patient Engagement, Documentation, Integrations, and Support. - **Messaging:** Spruce Health has 9 all-time mentions for text messaging and 7 for messaging features; Mend is cited for communication efficiency in recent reviews. - **Patient Engagement:** Mend offers digital intake forms, engagement measuring, and a patient portal, while Spruce Health does not. - **Documentation:** Spruce Health provides charting and documentation features not present in Mend. - **Integrations:** Spruce Health reviewers mention integration with Keragon and Elation, with 6 all-time mentions of integrations. - **Support:** Mend scores 9.5 for Quality of Support, while Spruce Health scores 8.9. ### What are the pros and cons of Spruce Health vs Mend? Spruce Health's headline strength is messaging and workflow efficiency, while Mend's is high-quality support and patient engagement tools. - **Spruce Health strengths:** Ease of use (16 all-time mentions), efficiency (13), communication (11), customer support (11), patient communication (11), messaging features (7), affordable (7), integrations (6). - **Spruce Health trade-offs:** Limited features (8), missing features (7), higher cost for advanced features (5), some reviewers cite a learning curve and desire for more robust integrations. - **Mend strengths:** Quality of support (recent reviews), ease of use (recent reviews), telehealth services (recent reviews), communication efficiency (recent reviews), patient engagement tools such as digital intake forms and patient portal. - **Mend trade-offs:** Some reviewers mention occasional technical issues with video or scheduling, but no recurring negative themes are cited in recent reviews. ### Is Spruce Health or Mend better for small businesses? Spruce Health is the stronger fit for small businesses, with both products primarily serving this segment but Spruce Health receiving more small-business-focused reviewer praise. - **Spruce Health:** Small-Business is the largest segment, and reviewers consistently highlight ease of setup, affordability, and features tailored to small practices. - **Mend:** Small-Business is also the largest segment, with reviewers noting ease of use and support, but fewer small-business-specific strengths are cited. ### Which Telemedicine platform has better integrations? Spruce Health is favored for integrations, with reviewers citing more integration experiences than Mend. - **Spruce Health:** Reviewers mention integration with Keragon and Elation, with 6 all-time mentions of integrations in reviews. - **Mend:** No integrations are cited in recent reviews. ### How do Spruce Health and Mend compare on customer support? Mend outperforms Spruce Health on Quality of Support by a material margin, scoring 9.5 versus Spruce Health's 8.9. - **Spruce Health:** Reviewers frequently mention helpful and responsive support, with 11 all-time mentions, but some cite a lack of phone support and a desire for more personalized assistance. - **Mend:** Recent reviews consistently praise support quality, describing it as knowledgeable, friendly, and prompt, with no recurring negative support themes. ### Which is easier to implement, Spruce Health or Mend? Spruce Health and Mend are rated at parity for Ease of Setup, with scores of 8.9 and 9.0 respectively, indicating both are easy to implement. - **Spruce Health:** Reviewers highlight intuitive onboarding, quick setup, and easy transition from other platforms, with 8 all-time mentions of setup ease. - **Mend:** Reviewers describe setup as "easy peasy" and straightforward, with multiple recent reviews noting minimal learning curve and fast implementation. ### Which product has better Messaging? Spruce Health is the stronger choice for Messaging, with higher mention counts and more robust messaging features cited by reviewers. - **Spruce Health:** 9 all-time mentions for text messaging, 7 for messaging features, and reviewers highlight secure, efficient, and flexible messaging capabilities. - **Mend:** Messaging is cited for communication efficiency in recent reviews, but lacks the volume of messaging-specific praise seen for Spruce Health. Alternatives **Mend Alternatives** ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") [ Carepatron ](/products/carepatron/reviews) ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") [ ModMed ](/products/modmed/reviews) ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") [ Birdeye ](/products/birdeye/reviews) **Spruce Health Alternatives** ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![OhMD](https://images.g2crowd.com/uploads/product/hd_favicon/d83973218c5581ff37977ce08eb76336/ohmd.svg "OhMD") [ OhMD ](/products/ohmd/reviews) ![iPlum](https://images.g2crowd.com/uploads/product/hd_favicon/c8716f4bd929c9b99a6939f2b59d7c81/iplum.svg "iPlum") [ iPlum ](/products/iplum/reviews) ![SimplePractice](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "SimplePractice") [ SimplePractice ](/products/simplepractice/reviews)