Synchronizes patient information throughout the entire org for up-to-date and consistent patient data/knowledge share. 74 reviewers of MaxAssist have provided feedback on this feature.
Referrals Management
As reported in 46 MaxAssist reviews. Tracks patient referrals, from before and during delivery of care, to coordinate care across specialties, departments, and facilities.
Records Management
Mines and collects patient data from EHRs and other patient databases (e.g. provider credentialing) to generate and maintain detailed, centralized patient profiles. This feature was mentioned in 62 MaxAssist reviews.
Patient Experience (4)
Dashboards & Reporting
Based on 79 MaxAssist reviews. Produces reports and tracks patients based on identifiable segments including demographics, psychographics, high-risk health issues, etc.
Team Management
Automates administrative operations and facility and staff performance; can provide insights into patient satisfaction. 67 reviewers of MaxAssist have provided feedback on this feature.
Secure Communications
Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel. 81 reviewers of MaxAssist have provided feedback on this feature.
Patient Experience Management
Provides organizations with the tools to optimize patient experience efforts 80 reviewers of MaxAssist have provided feedback on this feature.
Operations (6)
Workflow Management
Enhances clinical workflows 104 reviewers of MaxAssist have provided feedback on this feature.
Interoperability
As reported in 88 MaxAssist reviews. Integrates with existing medical practice solutions
Digital Intake Forms
Provides digitized intake forms both for patient and physician use This feature was mentioned in 76 MaxAssist reviews.
Engagement Measuring
Tracks and measures current and improved levels of patient engagement 89 reviewers of MaxAssist have provided feedback on this feature.
Patient Satisfaction Management
Based on 90 MaxAssist reviews. Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.
EHR Integration
As reported in 72 MaxAssist reviews. Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.
Patient-Centered Functions (3)
Online Presence Management
Based on 83 MaxAssist reviews. Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)
Patient Feedback Management
Based on 96 MaxAssist reviews. Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction
Patient Communications
Based on 113 MaxAssist reviews. Streamlines the delivery of messaging between health care professional and patient.
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