# MaxAssist vs Weave Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Weave excels in overall user satisfaction, boasting a significantly higher G2 Score compared to MaxAssist. Users appreciate features like the **call popping** functionality, which allows for quick access to client information, enhancing efficiency during interactions.
- **Users say** that Weave's implementation process is straightforward, with many finding it easy to set up and use. One reviewer highlighted the platform's **intuitive design** and effective customer support, which helps resolve concerns promptly, making it a reliable choice for daily operations.
- **According to verified reviews** , MaxAssist shines with its appointment reminders and the ability to send medical forms directly to patients. This feature streamlines administrative tasks, allowing staff to focus on patient care rather than paperwork, which users find particularly beneficial.
- **Reviewers mention** that while Weave offers robust patient communication tools, including the ability to send text and payment links, MaxAssist's texting feature is also praised for its effectiveness in reaching patients, especially when their mailboxes are full.
- **G2 reviewers highlight** that Weave's patient experience management capabilities are superior, with users noting the platform's ability to process credit card transactions even when primary systems are down. This flexibility is a significant advantage for practices that require reliable payment processing.
- **Users report** that while MaxAssist has a slightly higher star rating, Weave's overall performance and user satisfaction metrics are more favorable, particularly in areas like **patient communications** and **workflow management** , where Weave consistently receives higher praise from its user base.



| | MaxAssist | Weave | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 226 | 433 | 
| **Largest Market Segment** | Small-Business (91.9% of reviews) | Small-Business (93.1% of reviews) | 
| **Entry Level Price** | $ | Starting at $249.00 1 Location Per Month | 

---
## Top Pros & Cons

### MaxAssist

Pros:
- Ease of Use (32 reviews)
- Patient Communication (23 reviews)

Cons:
- Messaging Issues (9 reviews)
- Limited Features (6 reviews)

### Weave

Pros:
- Communication (148 reviews)
- Patient Communication (136 reviews)

Cons:
- Messaging Issues (57 reviews)
- Technical Issues (40 reviews)

---
## Ratings Comparison
| Rating | MaxAssist | Weave | 
|---|---|---|
  | **Meets Requirements** | 8.9 (175 reviews) | 9.1 (342 reviews) | 
  | **Ease of Use** | 9.1 (176 reviews) | 9.4 (351 reviews) | 
  | **Ease of Setup** | 9.4 (131 reviews) | 9.1 (246 reviews) | 
  | **Ease of Admin** | 9.2 (117 reviews) | 9.4 (207 reviews) | 
  | **Quality of Support** | 9.5 (172 reviews) | 8.9 (338 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (116 reviews) | 9.2 (207 reviews) | 
  | **Product Direction (% positive)** | 9.6 (162 reviews) | 9.6 (341 reviews) | 

---
## Pricing

### MaxAssist

#### Entry-Level Pricing

Plan: RecallMax Pricing

Price: $

Description: Low month-to-month subscription and no contracts.

Key Features:
- Feel free to demo or call to get pricing for your practice.

[Learn more about MaxAssist](https://www.g2.com/products/maxassist/reviews)

#### Free Trial

Yes

### Weave

#### Entry-Level Pricing

Plan: Weave 

Price: Starting at $249.00 1 Location Per Month

Key Features:
- VOIP Phones 
- Bulk Texting 
- Phone Tree

[Learn more about Weave](https://www.g2.com/products/weave-weave/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **MaxAssist** | 8.4/10 | 93 |
| **Weave** | 8.9/10 | 122 |

#### Information Flow

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Patient Case Management** | 8.5 (76 reviews) | 8.9 (95 reviews) | 
| **Referrals Management** | 7.4 (48 reviews) | 8.2 (83 reviews) | 
| **Records Management** | 8.2 (64 reviews) | 8.4 (90 reviews) | 

#### Patient Experience

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Dashboards & Reporting** | 8.7 (81 reviews) | 8.8 (96 reviews) | 
| **Team Management** | 8.5 (69 reviews) | 9.1 (95 reviews) | 
| **Secure Communications** | 8.8 (83 reviews) | 9.5 (106 reviews) | 
| **Patient Experience Management** | 8.7 (82 reviews) | 9.4 (104 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **MaxAssist** | N/A | N/A |
| **Weave** | 9.5/10 | 140 |

#### Platform

| Feature | MaxAssist | Weave | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.5 (128 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.6 (130 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 9.2 (121 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.4 (122 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.7 (127 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.6 (124 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.5 (118 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.4 (118 reviews) | 

### Patient Intake

| Product | Score | Reviews |
|---|---|---|
| **MaxAssist** | N/A | N/A |
| **Weave** | 8.4/10 | 43 |

#### Patient Convenience 

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Tablets and Kiosks** | Not enough data | 7.7 (37 reviews) | 
| **Payment Collection** | Not enough data | 7.9 (38 reviews) | 
| **Form Workflow** | Not enough data | 8.9 (38 reviews) | 
| **Patient Check-in** | Not enough data | 8.6 (38 reviews) | 
| **Mobile Patient Intake** | Not enough data | 8.6 (37 reviews) | 

#### Administration 

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Patient Data Transfer** | Not enough data | 8.8 (37 reviews) | 
| **HIPAA Compliance** | Not enough data | 9.4 (38 reviews) | 
| **Insurance Credentialing** | Not enough data | 7.6 (34 reviews) | 
| **ID Verification** | Not enough data | Feature Not Available | 
| **Appointment Scheduler Integration** | Not enough data | 7.8 (35 reviews) | 
| **E-Signature** | Not enough data | 8.7 (36 reviews) | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **MaxAssist** | 8.5/10 | 122 |
| **Weave** | 8.9/10 | 144 |

#### Patient-Centered Functions

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Online Presence Management** | 7.7 (84 reviews) | 8.4 (104 reviews) | 
| **Patient Feedback Management** | 8.6 (98 reviews) | 8.9 (121 reviews) | 
| **Patient Communications** | 9.2 (115 reviews) | 9.6 (134 reviews) | 

#### Operations

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Workflow Management** | 8.8 (107 reviews) | 9.4 (121 reviews) | 
| **Interoperability** | 8.6 (90 reviews) | 9.0 (115 reviews) | 
| **Digital Intake Forms** | 7.9 (77 reviews) | 8.4 (103 reviews) | 
| **Engagement Measuring** | 8.5 (91 reviews) | 9.0 (110 reviews) | 
| **Patient Satisfaction Management** | 8.7 (92 reviews) | 9.2 (121 reviews) | 
| **EHR Integration** | 8.3 (73 reviews) | 8.4 (104 reviews) | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **MaxAssist** | N/A | N/A |
| **Weave** | 9.5/10 | 15 |

#### Business Management

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Inventory Management** | Not enough data | Feature Not Available | 
| **Merchant Services** | Not enough data | 9.2 (10 reviews) | 
| **Appointment Scheduling** | Not enough data | 8.8 (11 reviews) | 
| **Employee Management** | Not enough data | Feature Not Available | 

#### Marketing

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Client Communications** | Not enough data | 9.3 (12 reviews) | 
| **Loyalty Management** | Not enough data | Feature Not Available | 
| **CRM** | Not enough data | 8.9 (9 reviews) | 

#### Practice Management

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Patient Records** | Not enough data | 8.1 (9 reviews) | 
| **Photo Management** | Not enough data | 7.0 (10 reviews) | 
| **E-Prescribing and Lab Orders** | Not enough data | Feature Not Available | 
| **Patient Portal** | Not enough data | Feature Not Available | 
| **Insurance Billing** | Not enough data | 8.0 (9 reviews) | 

#### Platform Tools

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | 8.1 (9 reviews) | 
| **Healthtech Integrations** | Not enough data | 8.3 (10 reviews) | 
| **Mobile App** | Not enough data | 9.4 (11 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **MaxAssist** | N/A | N/A |
| **Weave** | 7.5/10 | 9 |

#### Platform Basics - VoIP Providers

| Feature | MaxAssist | Weave | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.9 (6 reviews) | 
| **Call Management** | Not enough data | 9.7 (6 reviews) | 
| **Network monitoring** | Not enough data | 8.6 (6 reviews) | 
| **Integrations** | Not enough data | 9.2 (6 reviews) | 
| **Virtual PBX** | Not enough data | 6.9 (6 reviews) | 
| **SIP trunking services** | Not enough data | 9.3 (5 reviews) | 

#### Basic Communication

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Phone Calls** | Not enough data | 9.6 (9 reviews) | 
| **Video Calls** | Not enough data | 4.8 (7 reviews) | 
| **Instant Messaging** | Not enough data | 10.0 (9 reviews) | 
| **Screen Sharing** | Not enough data | 4.8 (7 reviews) | 
| **Conference Calls** | Not enough data | 6.2 (7 reviews) | 
| **Desk-to-Desk Calls** | Not enough data | 8.3 (7 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 9.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (5 reviews) | 

#### Access

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Software Pairing** | Not enough data | 8.3 (7 reviews) | 
| **Browser Extension** | Not enough data | 6.7 (7 reviews) | 
| **Individual Download** | Not enough data | 9.2 (8 reviews) | 

#### Advanced Features

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Hold Music** | Not enough data | 9.8 (9 reviews) | 
| **Automated Attendants** | Not enough data | 9.2 (8 reviews) | 
| **VOiP Number** | Not enough data | 9.8 (7 reviews) | 

### Veterinary Practice Management

| Product | Score | Reviews |
|---|---|---|
| **MaxAssist** | N/A | N/A |
| **Weave** | N/A | N/A |

#### Agentic AI - Veterinary Practice Management

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### AI Patient Engagement & Operations

| Product | Score | Reviews |
|---|---|---|
| **MaxAssist** | N/A | N/A |
| **Weave** | N/A | N/A |

#### Patient Communication & Engagement

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Personalized Patient Outreach** | Not enough data | Not enough data | 
| **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | 
| **Two-Way Patient Messaging** | Not enough data | Not enough data | 
| **AI-Powered Appointment Reminders** | Not enough data | Not enough data | 

#### Scheduling & Access Optimization

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Self-Service Appointment Scheduling** | Not enough data | Not enough data | 
| **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | 
| **AI-Based Scheduling Optimization** | Not enough data | Not enough data | 
| **Waitlist & Cancellation Management** | Not enough data | Not enough data | 

#### Care Coordination & Automation

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | 
| **Automated Care Pathway Guidance** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 

#### Operational Intelligence & Integration

| Feature | MaxAssist | Weave | 
|---|---|---|
| **Predictive No-Show Analytics** | Not enough data | Not enough data | 
| **EHR & Practice Management Integration** | Not enough data | Not enough data | 
| **Operational Performance Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Other Dental Software](https://www.g2.com/categories/other-dental)


**Unique to Weave (8):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Medical Spa Software](https://www.g2.com/categories/medical-spa), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management), [Optometry Software](https://www.g2.com/categories/optometry), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [VoIP Providers](https://www.g2.com/categories/voip-providers), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | MaxAssist | Weave | 
|---|---|---|
| **Small-Business** | 91.9% | 93.1% | 
| **Mid-Market** | 6.6% | 6.6% | 
| **Enterprise** | 1.4% | 0.2% | 

### By Industry

#### MaxAssist

- **Hospital & Health Care:** 36.2%
- **Health, Wellness and Fitness:** 31.0%
- **Medical Practice:** 25.2%
- **Medical Devices:** 2.4%
- **Accounting:** 1.4%
- **Alternative Medicine:** 1.0%
- **Mental Health Care:** 0.5%
- **Management Consulting:** 0.5%
- **Consumer Services:** 0.5%
- **Computer Hardware:** 0.5%
- **Other:** 1.0%

#### Weave

- **Medical Practice:** 34.7%
- **Hospital & Health Care:** 25.6%
- **Health, Wellness and Fitness:** 20.7%
- **Veterinary:** 8.1%
- **Accounting:** 1.2%
- **Alternative Medicine:** 1.2%
- **Consumer Services:** 1.0%
- **Medical Devices:** 0.7%
- **Retail:** 0.5%
- **Computer Software:** 0.5%
- **Other:** 5.7%

---
## Alternatives

### Alternatives to MaxAssist

- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4079 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (359 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (306 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (298 reviews)
- [Intiveo](https://www.g2.com/products/intiveo/reviews) — 4.8/5 stars (31 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)

### Alternatives to Weave

- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (136 reviews)
- [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews)
- [NexHealth](https://www.g2.com/products/nexhealth/reviews) — 4.8/5 stars (107 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4079 reviews)
- [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) — 4.0/5 stars (402 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (571 reviews)

---
## Top Discussions

### MaxAssist

- Title: [What is RecallMax used for?](https://www.g2.com/discussions/what-is-recallmax-used-for) — 1 comment
  > **Top comment:** "dental software"

### Weave

- Title: [Is weave Hipaa compliant?](https://www.g2.com/discussions/is-weave-hipaa-compliant) — 2 comments
  > **Top comment:** "Yes"
- Title: [How much is weave dental?](https://www.g2.com/discussions/how-much-is-weave-dental) — 2 comments
  > **Top comment:** "N/A"
- Title: [What does the company weave do?](https://www.g2.com/discussions/weave-what-does-the-company-weave-do) — 2 comments
  > **Top comment:** "They are messaging resource for our dental office.  We can easily correspond with our patients as well as send them links to digital forms.  Patients can..."
- Title: [What is weave dental?](https://www.g2.com/discussions/what-is-weave-dental) — 2 comments
  > **Top comment:** "The app can be used at dental offices. "
- Title: [Is there campaigns for emailing promos, post op, education etc.. coming?](https://www.g2.com/discussions/is-there-campaigns-for-emailing-promos-post-op-education-etc-coming) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jana! Thank you for asking this question. My name is Jasmine and I'm a Research Analyst at G2. One of my main areas of focus is health care, and I strive..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/maxassist-vs-weave-weave)