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Map My Customers

By Map My Customers

4.5 out of 5 stars

How would you rate your experience with Map My Customers?

Map My Customers Reviews & Product Details

Pricing

Pricing provided by Map My Customers.

Individual

$50.00
1 Users Per Month

Team

$110.00
1 Users Per Month

Map My Customers Integrations

(3)
Integration information sourced from real user reviews.

Map My Customers Media

Map My Customers Demo - Visual Map Interface
See your team’s accounts, deals, and activities on a map.
Map My Customers Demo - Mobile App for Outside Sales Reps
All of your customers' info and sales history at your fingertips
Map My Customers Demo - Easily Log Activity From the Road
Ditch data entry with automatic check-ins, voice-to-text notes, and call and email logging.
Map My Customers Demo - Make More Stops
Create optimized routes in seconds. Prospects new customers in your area.
Map My Customers Demo - Sales Dashboard & Reporting
See your entire team’s sales activity in one place, and drill down into reports on activities, companies, deals, and more.
Map My Customers Demo - Deal Tracking
Track deal progression and visualize deal sizes on a map to reveal revenue opportunities.
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Map My Customers Reviews (138)

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Reviews

Map My Customers Reviews (138)

View 1 Video Reviews
4.5
138 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Medical Devices
UM
Mid-Market (51-1000 emp.)
"Good product, easy to use, a Bit spendy.."
What do you like best about Map My Customers?

Exceptional customer service!!! Once information is initially entered, subsequent data entry is pretty simple. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

The monthly fee is high in my opinion. $60.00/month for monthly billing; $10 extra dollars per month vs paying $600/year. Review collected by and hosted on G2.com.

Verified User in Photography
UP
Small-Business (50 or fewer emp.)
"Upgrades make the software just like other CRMs"
What do you like best about Map My Customers?

The Mapping and optimizing tool is fabulous. It is the reason I got this CRM against all the others out there.

I do like that people has no been added as in my work, people continuously transfer and move around. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

Before all the upgrades, the App was a super easy, visual mapping app that saved time and optimized my route. With over 450 leads and accounts, I am lucky to only focus directly on the Company level for win or loss. I loved the fact I was able to simply change the company stage, pin colour and enter notes at the company level and when I would get home, a report of all my visits would wait for me. I use to print out my notes and then e-mail accordingly. Simplicity was key to me.

In the last year, upgrades have happened that now 3 maps are created instead of 1. Visually, your information is represented as a pin on a map. Each map, you can change the colour of the pins.

The 3 maps are : Company - People and Deals. This was what I wanted to avoid in a CRM. Being on the road 6-7 hours a day, I miss the simplicity of the app of only having one map to quickly visualize my visits for the day and prioritizing by stage.

The Companies and People maps have been striped of stages and sale funnel capability. This creates an extra step as you can only create routes from this level but the Deals now contain your stage and progress (Sales funnel). BUT, you cannot create a route from deals, meaning, the changes and notes you put in your companies does not change in the deal and vice versa. So if you work on adding notes in a deal, you have to enter some of it twice into the company thereafter. Because what the point of logging on pins where your hot accounts are and not even being able to use that to create a route.

In short, I loved the program at it's simplest. The upgrades seem to be getting further from the original idea of a mapping software for your leads which is disappointing. Review collected by and hosted on G2.com.

Alec R.
AR
Account Representative
Enterprise (> 1000 emp.)
"Best CRM App"
What do you like best about Map My Customers?

I love how easy it is to look up a customer right after you get done with a meeting and immediately be able to put in activities and notes on the conversation. The App aspect is really able to make this easier especially on the go. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

Adding a customer in can be time consuming and there are a lot of fields. Review collected by and hosted on G2.com.

MF
SALES MANAGER
Small-Business (50 or fewer emp.)
"The concept is a great idea but still has a lot of bugs to workout."
What do you like best about Map My Customers?

I like the fact that all of the customers are located on one map and are easy to locate with a tap of the screen. This gives the salesman the ability to quickly plan a route for the day to work more efficiently. The fact that the salesman is able to be as detailed as possible with in the account tab helps them manage and grow the account to the best of their ability. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

The new platform went away from some of the reports that we used on a daily basis. We have tried to recreate them but to this point we are unable to do it. The reports are not pulling all of the data. The other issue we are having are the bugs in the system. The app will turn off for no reason and will not always save the data entered. Review collected by and hosted on G2.com.

ET
Cooperative Education Coordinator
Mid-Market (51-1000 emp.)
"Cooperative Education is a great alternative use for this software."
What do you like best about Map My Customers?

I love that I can see at a quick glance where all of my students are working. I am required to do monthly site visits with students in the Cooperative Education program. The pins on the map are an awesome way to see where everyone is, plan my visitation routes, and set reminders. Very easy system to use. I am so happy I found this. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

There really isn't anything for me to dislike as I am not using this for it's intended purpose. Review collected by and hosted on G2.com.

SZ
Mid-Market (51-1000 emp.)
"Great CRM"
What do you like best about Map My Customers?

The quick customer service via messaging Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

The glitches when my app signs me out and doesn’t save my activity Review collected by and hosted on G2.com.

Verified User in Mining & Metals
UM
Enterprise (> 1000 emp.)
"Very helpful tool."
What do you like best about Map My Customers?

The navigation and route planning are excellent. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

Some small things are overlooked that I find a workaround. I'm surprised there isn't automatically a fax field, etc. Wish I could download the data. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Time is money!!"
What do you like best about Map My Customers?

It allows me to get to my accounts in the most efficient way! Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

It kicks me out if I don’t use it for a few days Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Mid-Market (51-1000 emp.)
"User friendly App"
What do you like best about Map My Customers?

Drag and drop new client info in when adding clients Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

Occasional bugs but usually fixed right away Review collected by and hosted on G2.com.

CB
Mid-Market (51-1000 emp.)
"Great Functionality"
What do you like best about Map My Customers?

I love the different reports that are available to download. They are super great in the fact that you can customize to any field. The reports are also emailed and exported to an excel file which makes it even more feasible when sorting data. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

Sometime I have noticed when adding "USA" to some of my accounts it takes it away after saving it. Not sure why, but when I add it back a second time, it stays. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Map My Customers.

Individual

$50.00
1 Users Per Month

Team

$110.00
1 Users Per Month
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Map My Customers Features
Custom Territory Mapping
Strategic Selling
Automatic Rep Assignment
Lead Priority
Optimized Sales Routes
Map Directions
Gamification
Performance Dashboards
Sales Rep Tracker
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