Top 10 M360 Alternatives & Competitors

Top 10 Alternatives to M360 Recently Reviewed By G2 Community

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Swell
By SocialSwell
4.5/5
(372)
Product Description
Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.
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Reviewers say compared to M360, Swell is:
Easier to admin
More usable
Categories in common with M360:
SMS Marketing

SAP Engagement Cloud (formerly SAP Emarsys)
By SAP
4.2/5
(608)
Product Description
SAP Engagement Cloud (formerly SAP Emarsys) empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from leading brands across your industry — our platform enables you to accelerate time to value, deliver superior 1:1 experiences and produce measurable results ... fast. Join more than 2,500 companies who trust Emarsys to deliver the predictable, profitable outcomes that their businesses demand and the highly personalized omnichannel experiences that their customers deserve.
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Reviewers say compared to M360, SAP Engagement Cloud (formerly SAP Emarsys) is:
More expensive
Categories in common with M360:
SMS Marketing
Location-Based Marketing

Rebrandly
By Rebrandly
4.6/5
(366)
Product Description
Rebrandly is a tool that allows user to easily create and share branded short links with custom domain name.
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Reviewers say compared to M360, Rebrandly is:
Easier to admin
More usable
Categories in common with M360:
SMS Marketing
URL Shortener

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Constant Contact
By Constant Contact
4.1/5
(7,383)
Product Description
Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features, and expert guidance you need to get online — and grow online — all in one place.
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Reviewers say compared to M360, Constant Contact is:
More expensive
Categories in common with M360:
SMS Marketing

Intuit Mailchimp All-in-One Marketing Platform
By Intuit Mailchimp
4.4/5
(5,417)
Product Description
Mailchimp is a leading marketing automation platform trusted by over 11 million users, from small businesses to global brands like TEDTalks, Shutterstock, and Boston Market. With AI-powered insights, seamless integrations, and expert support, Mailchimp helps businesses connect with customers, drive revenue, and build lasting brand loyalty across email, social media, and more.
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Reviewers say compared to M360, Intuit Mailchimp All-in-One Marketing Platform is:
Easier to admin
Categories in common with M360:
SMS Marketing

Agentforce Marketing (formerly Salesforce Marketing Cloud)
By Salesforce
4/5
(4,460)
Product Description
Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike.
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Reviewers say compared to M360, Agentforce Marketing (formerly Salesforce Marketing Cloud) is:
More expensive
Categories in common with M360:
SMS Marketing

Birdeye
By Birdeye
4.7/5
(4,046)
Product Description
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
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Reviewers say compared to M360, Birdeye is:
More expensive
Easier to admin
More usable
Categories in common with M360:
SMS Marketing

Brevo Marketing Platform
By Brevo
4.5/5
(2,560)
Product Description
Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform.
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Reviewers say compared to M360, Brevo Marketing Platform is:
Easier to admin
More usable
Categories in common with M360:
SMS Marketing

JustCall
By Saas Labs
4.3/5
(2,382)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Reviewers say compared to M360, JustCall is:
More expensive
Categories in common with M360:
SMS Marketing