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I've had a great experience using Lob so far. Their customer service and account management teams are always prompt with responses. Their platform is easy to use and the updates they've made since I've started using them are well done and clearly show they listen to their customer base. Review collected by and hosted on G2.com.
In the past the reporting was more minimal but they've made a lot of improvements on that! Really the only downside is their pricing is dependent on mail prices changing but they don't determine that obviously. Review collected by and hosted on G2.com.
Thank you for the positive feedback! We're thrilled to hear that you've had a great experience with Lob and that you find our platform easy to use. We appreciate your feedback on our reporting improvements and understand the pricing concerns. We strive to provide value to our customers and continuously improve our services. If you have any further suggestions or need assistance, please feel free to reach out: support@lob.com
We're here to help and ensure your experience with Lob remains top-notch. Thank you for choosing Lob for your mailing needs!
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