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Compare Lob and Sendoso 
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At a Glance
Market Segments
Small-Business (59.3% of reviews)
Mid-Market (63.7% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Lob
Star Rating
(225)4.3 out of 5
Market Segments
Small-Business (59.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansSendoso
Star Rating
(1,228)4.5 out of 5
Market Segments
Mid-Market (63.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SendosoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lob excels in "Direct Mail Design" with a score of 8.4, providing a user-friendly interface that allows for easy customization of mail pieces. In contrast, Sendoso also scores 8.4 in this area, but reviewers mention that its design capabilities are more focused on gift and swag options rather than traditional direct mail.
- Reviewers mention that Lob's "CRM & Marketing Automation Integration" is rated at 8.7, highlighting its seamless connection with various CRM systems. On the other hand, Sendoso's integration score is slightly lower at 8.6, with users noting some limitations in connecting with less common CRM platforms.
- Users on G2 report that Lob's "Delivery Speed" is rated at 8.3, which is appreciated for its reliability in getting mail out quickly. However, Sendoso's score of 8.2 indicates that while it is efficient, some users have experienced delays during peak seasons, which can be a concern for time-sensitive campaigns.
- Reviewers say that Lob's "Quality of Support" is rated at 8.7, with many praising the responsiveness and helpfulness of the support team. In contrast, Sendoso has a higher support rating of 9.0, with users mentioning that they appreciate the dedicated account managers who assist with complex campaigns.
- G2 users highlight that Lob's "Ease of Use" is rated at 9.0, making it a preferred choice for small businesses looking for straightforward solutions. Conversely, Sendoso's score of 8.9 is still strong, but some users report a steeper learning curve due to its more extensive feature set.
- Users report that Lob's "Custom Batch Sizes" feature scores an impressive 8.8, allowing for flexibility in sending personalized mailings. Sendoso, while scoring 8.4 in this area, has been noted by reviewers as having more rigid options that may not suit all users' needs for customization.
Pricing
Entry-Level Pricing
Lob
DEVELOPER
Free
Per Month
Not ready to purchase yet?
- Test Lob's Print & Mail API with zero commitments
Sendoso
No pricing availableFree Trial
Lob
Free Trial is available
Sendoso
Free Trial is available
Ratings
Meets Requirements
8.9
146
9.0
958
Ease of Use
8.9
149
8.8
971
Ease of Setup
8.8
97
8.6
421
Ease of Admin
9.0
78
8.6
323
Quality of Support
8.6
130
9.0
845
Has the product been a good partner in doing business?
8.6
75
8.9
325
Product Direction (% positive)
7.5
119
8.7
909
Features by Category
Logistics
8.4
69
8.3
172
8.4
54
8.5
184
8.5
53
8.4
150
8.3
80
8.1
213
Testing & Tracking
8.1
61
8.1
121
7.9
76
8.1
176
Feature Not Available
7.6
110
Agentic AI - Direct Mail Automation
Feature Not Available
6.7
20
Feature Not Available
6.8
19
Feature Not Available
6.9
18
Feature Not Available
7.0
18
Feature Not Available
6.8
18
Feature Not Available
7.9
18
Management
7.5
14
Not enough data
8.0
19
Not enough data
Functionality
8.2
24
Not enough data
8.8
24
Not enough data
7.8
16
Not enough data
7.8
13
Not enough data
Platform Basics
Not enough data
8.1
152
Not enough data
7.9
135
Not enough data
8.2
160
Not enough data
8.1
149
Reporting
Not enough data
8.5
173
Not enough data
8.0
138
Platform Additional Functionality
Not enough data
8.3
115
Not enough data
8.4
138
Not enough data
8.6
150
Not enough data
8.2
115
Not enough data
8.2
94
Not enough data
8.5
96
Not enough data
8.1
104
Platform Basics
Not enough data
8.8
367
Not enough data
8.5
316
Platform Data
Not enough data
8.0
273
Platform Additional Functionality
Not enough data
8.1
293
Not enough data
8.1
289
Rewards & Incentives
Not enough data
8.3
162
Not enough data
8.1
165
Not enough data
7.8
161
Not enough data
8.1
158
Not enough data
8.5
163
Not enough data
8.2
162
Not enough data
8.6
162
Not enough data
8.3
160
Not enough data
7.9
151
Agentic AI - Rewards and Incentives
Not enough data
6.9
12
Not enough data
6.7
12
Logistics - Print Fulfillment
7.7
14
Not enough data
7.7
14
Not enough data
Agentic AI - Print Fulfillment Services
Feature Not Available
Not enough data
Customization - Print Fulfillment
8.2
14
Not enough data
7.1
14
Not enough data
7.3
14
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lob and Sendoso are categorized as Direct Mail Automation
Unique Categories
Lob is categorized as Print Fulfillment Services and Address Verification
Sendoso is categorized as Account-Based Direct Mail, Promotional Product Management, and Rewards and Incentives
Reviews
Reviewers' Company Size
Lob
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sendoso
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
12.6%
Real Estate
12.1%
Insurance
11.6%
Computer Software
8.4%
Information Technology and Services
5.1%
Other
50.2%
Computer Software
38.4%
Information Technology and Services
19.9%
Marketing and Advertising
9.1%
Computer & Network Security
3.5%
Financial Services
3.1%
Other
26.0%
Alternatives
Discussions
What does Lob do?
2 Comments
IA
We use lob mailing for mailing address validation and print automation. They also have other products.Read more
Is there a way to print postcards on higher quality cardstock?
2 Comments
MP
LOB has an Enterprise tier that does allow for variations to the standard stock quality & sizes, however this would have to be coordinated with them and I...Read more
I need to get tracking information
1 Comment
MP
Have you tested your API call outside of Zapier? What tracking info are you missing?Read more
How does the integration with Hubspot work?
3 Comments
LM
It's not as extensive as what they have with Salesforce, but the capabilities it does have are reliable and easy to use.Read more
How can I use this to get more engagement from my "upsell-able" customers?
2 Comments
JB
Our renewals team will utilize Sendoso to continue to build rapport and craft campaigns tailored to certain 'up-sellable' opportunities. I know my answer is...Read more
Whats the most creative thing you've used sendoso for?
2 Comments
JB
We sent out congratulatory boxes to our qualifying sales team for a successful year in outstanding achievement. Read more
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