# LawBase Reviews
**Vendor:** Synaptec Software  
**Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management)  
**Average Rating:** 2.5/5.0  
**Total Reviews:** 2
## About LawBase
LawBase by Synaptec Software provides configurable legal case & matter management software for law firms, corporate legal departments, and government agencies.




## LawBase Reviews
  ### 1. Very customizable cms geared towards large firms or gov't institutions, not small or mid sized firms

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about LawBase?**

-Customization, if you have a group of programmers you can do a lot with the program.

**What do you dislike about LawBase?**

-Requires a dedicated programmer(s) to support. Lawbase is not really an off-the-shelf type system you can hit the ground running. There's going a significant upfront investment of time, and money consulting with programmers to implement the features you wish to have. 

-Very difficult to onboard new users. One of the features in the software are called "smartfolders." In theory these are fairly useful. Settiing up a new user's smartfolders requires editing scripts to include this or that smartfolder. Or go to the admin panel and do so there. Again if you have a dedicated programmer to handle, its probably doable. For a small, mid-sized firm. This becomes a burden on one or two "power users" in your firm.

-Difficult to add, integrate new services. For example we intergrated text through twilio. You can text the client, but if the client texts back, lawbase does not send you any kind of notification. The only way you can see if there is a response, is if you happen to be directly in that clients case file. Not very practical when you have 100's of active clients. 

-Not sure if a mobile version exists.

-UI is not modern

**What problems is LawBase solving and how is that benefiting you?**

Case management

  ### 2. Case/Matter Management and More

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy B. | Applications Specialist, Law Practice, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2015

**What do you like best about LawBase?**

LawBase is completely customizable, so you get exactly what you need and nothing more.  I haven't found anything yet that it can not do for our law firm.  Integrations with other software can be very robust as well.

**What do you dislike about LawBase?**

I really can not think of anything I dislike.  When I have found that a modification would benefit our law firm it is almost always added to their enhancements list and handled as soon as possible depending on the complexity.  They continue to grow.

**What problems is LawBase solving and how is that benefiting you?**

We use LawBase with HotDocs so creating documents can really be streamlined with shared data entry work.  We can easily see where our deadline dates are coming up through either database fields, the calendar or reports.  A lot of stress and worry can be taken away by allowing this tool to do the work and the worry for you.


## LawBase Discussions
  - [What is LawBase used for?](https://www.g2.com/discussions/what-is-lawbase-used-for)

- [View LawBase pricing details and edition comparison](https://www.g2.com/products/lawbase/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+17%3A40%3A27+-0500&secure%5Bsession_id%5D=9f1b423b-43d6-4b10-8a56-1dcd4b1f2283&secure%5Btoken%5D=8c623392f65d7b1a0c5d8927b75bc265178503db8500006967f8a6f9e2e7f001&format=llm_user)

## LawBase Features
**Platform Basics**
- Reporting
- Dashboard
- Cloud
- Mobility

**Content Management**
- Document Management
- Calendar Integration
- Workflow

**Agentic AI - Legal Case Management**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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