LawBase is completely customizable, so you get exactly what you need and nothing more. I haven't found anything yet that it can not do for our law firm. Integrations with other software can be very robust as well.
I really can not think of anything I dislike. When I have found that a modification would benefit our law firm it is almost always added to their enhancements list and handled as soon as possible depending on the complexity. They continue to grow.
We use LawBase with HotDocs so creating documents can really be streamlined with shared data entry work. We can easily see where our deadline dates are coming up through either database fields, the calendar or reports. A lot of stress and worry can be taken away by allowing this tool to do the work and the worry for you.