Lattice Reviews & Product Details

I love the layout, easy to navigate and its easy to use - update and track items week by week. The objectives are simple to set and these can be cascaded to other members in your team. Review collected by and hosted on G2.com.

If it is not used from day one and standards are not set the Lattice tool becomes ineffective. I have used it in my team with great results but if the direction and use of the tool is not set by the admins it becomes cumbersome and very much an admin headache. Review collected by and hosted on G2.com.

Performance reviews are easy to manage now. Review collected by and hosted on G2.com.

no notifications to the whole team about someone receiving positive feedback Review collected by and hosted on G2.com.

It’s a great tool for keeping records and staying connected with the people I manage. Having all the information available in one place makes things much easier, and I really love using it. Review collected by and hosted on G2.com.

I can’t export my 1:1 notes to a Google Doc for additional review, assessment, or summaries. Review collected by and hosted on G2.com.

I greatly appreciate how Lattice has empowered us to implement the programs that support not just the organization but also the people managers and my team. We have been able to establish a continuous feedback culture which has enhanced the quality of people management, especially with the increased frequency of one-on-ones. The implementation of career frameworks and the alignment of titles within Lattice has given our employees clear growth paths. This system has also tremendously assisted us in salary benchmarking for different locations, thanks to its integration with Mercer, which replaced our previous system, Radford, at a more cost-effective rate. I particularly like how the performance, feedback, and goals modules offer great support. They are essential for alignment and providing visibility within the team, even though there's more work to be done in utilizing these modules to their fullest potential. The compensation and engagement modules, especially with their AI features, provide insightful summaries and are extremely beneficial. Lattice's integration capabilities, especially with our HR systems, save us considerable time by eliminating the need for duplicate entry of employee data. On top of all this, Lattice's customer support is exceptional. They are always ready with solutions, engaging subject matter experts and consultants to help structure processes like performance cycles or talent reviews, making the service as impressive as the product itself. Review collected by and hosted on G2.com.

Sometimes the features are not really thought through from beginning to end. For example, the action plans in the engagement module don't allow admins to create actions on behalf of people managers, which is something we need. Also, some promised features, like one-on-one meetings for multiple people or team meetings, were removed because they were complicated to build. I believe that once a feature is promised, it should be completed, especially if customers need it. Integration with our HRIS Personio was not seamless and took quite some time until the systems started to communicate effectively, though Lattice's team helped find solutions. Review collected by and hosted on G2.com.

I really appreciate their clear focus on updating The platform. Particularly the AI features. I'm very excited to try out the AI writing assist bias check feature. I like that notes within the system are able to be viewed on the same screen when you're writing reviews. I am the administrator and I'm pretty satisfied with the administrative options and ease of use. I like the data visualization options for reviews and engagement surveys. This area has been significantly improved over the past year.

I appreciate being able to chat with customer service in real time within the platform. They recently added the AI chatbot, and my questions are usually to specific so require a representative response, But the chat bot is pretty quick to connect me to an actual person upon my request. Review collected by and hosted on G2.com.

I often find I've adopted the mantra that lattice is user friendly, just not necessarily intuitive..

When writing reviews it's strange that you click an item to write a downward review but it takes you to the self-review screen and then you have to click in the left menu to get to the downward review screen.

I have received a lot of feedback regarding the goal setting features being less than ideal. I wish that the platform integrated with asana so we could pull goals from a sauna on automatically into lattice. Either that or lattice build out the features similar to those offered by asana so that project Management tasks could be performed within the goals section. We are still waiting for the option to have group meetings versus just one-on-one. I hear that's coming soon..

When writing reviews one is not able to view the self-assessment and reviewer assessment side by side within the system. Our previous provider had that feature and many staff reached out to request it. I understand the responses can be grouped by question when the review is downloaded, but that is not very user friendly as makes more sense to be able to view it that way within the system

There is a suggestion box option but not an option to make some missions anonymous. Though there is a q&a feature where submissions can be anonymous. I would prefer the suggestion box have an anonymous option.

Almost forgot because it's something I don't use, but the mobile app is very limited in functionality Review collected by and hosted on G2.com.

I like Lattice for its ease of use, and I love that it has a lot of capabilities around goal setting and agenda tracking for 1:1s. It helps with not having to think and do a lot of time-consuming research on performance reviews or questions, and I find the variety of assistance available through their Lattice University page very helpful for answering questions. From an admin perspective, it helps take away the strategic thought process. Additionally, the initial setup of Lattice was extremely easy. Review collected by and hosted on G2.com.

I wish it was a full service HRIS platform. They recently rolled out a similar feature but it is more for onboarding once an employee starts rather than prior to them starting. We would love to only use one platform for both HRIS and performance management. I also think more hands-on training sessions or suggestions for how to better implement would be great. Review collected by and hosted on G2.com.

Since my last review, I've continued to appreciate the level of transparency Lattice provides. It's easy to understand goals, performance expectations, and feedback, which helps everyone stay aligned. The overall user experience is intuitive, and the platform makes it simple to keep track of progress and ongoing conversations. Review collected by and hosted on G2.com.

Overall, my experience has been very positive. One area for improvement would be making some workflows more streamlined, as certain features can take a few extra clicks to access. Improving navigation for less frequently used features would make the experience even smoother. Review collected by and hosted on G2.com.

The software is built as best for business with psychological safety built in and so many features! The API ensures that our HRIS sync's our taems data and we can effectively scale our performance through Lattice with trustworthy data. Review collected by and hosted on G2.com.

Because of the system's complexity and the range of features it offers, I sometimes find it challenging to create performance reviews, surveys, or growth areas. It can be hard to fully grasp what each option does and to weigh the pros and cons when making selections. The platform isn't entirely intuitive, but if you invest the time to really learn how to use its tools, the results you achieve are much better than with competing products. Review collected by and hosted on G2.com.

It is very user friendly and easy for employees of any level to use. Review collected by and hosted on G2.com.

I wish that it would integrate with QBO and sometimes the information does not pull in the correct formatting. Review collected by and hosted on G2.com.

Very good UI, and can do almost anything I need it to. Overall it's solid software that works really well and helps me manage my reports well. I haven't used many integrations except google calendar but it works well. I'm also not involved with pricing/ROI, Support/Onboarding, or used their AI features. Review collected by and hosted on G2.com.

honestly I don't have much. I have used similar software before and Lattice has beat them out in almost every category Review collected by and hosted on G2.com.