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WeWork Reviews & Provider Details

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WeWork Reviews (30)

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Adrian N.

Company Director

Small-Business (50 or fewer emp.)

6/25/2024

"Very cool service, but the app leaves a lot to be desired"

4/5

What do you like best about WeWork?

The biggest upside of WeWork is the flexibility it allows in booking. Review collected by and hosted on G2.com.

What do you dislike about WeWork?

The biggest downside has been issues with using the app. Review collected by and hosted on G2.com.

Juan Sebastian U.

Small-Business (50 or fewer emp.)

8/5/2023

"Nice Locations and Easy App"

4/5

What do you like best about WeWork?

The design of the locations, IT facilities, flexibility and availability of the locations around the world. In some cases and some locations are great on the events and promotions they bring to their users. That's a key if they want to differentiate from other coworking businesses.

Thinks I like: Customer Support, Ease of use. Review collected by and hosted on G2.com.

What do you dislike about WeWork?

Some times the place is crowded in the All Access floors and again, they don't seem to control very well the visitors entrances or exit so other uses abuse the system and let other visitors to use the facilities as if they were members without charging credits or paying fines.

Thinks I don't like: Low control on invitees taking advantage on the meetings reservations perk to have all day access to WeWork offices. Kind of a fenomena I see in many locations in Colombia. Review collected by and hosted on G2.com.

Recommendations to others considering WeWork:

Look out for the promotions and evaluate if it is the right fit for your team, the service is not cheap but will depend on the budget and quality you expect. Review collected by and hosted on G2.com.

What problems is WeWork solving and how is that benefiting you?

In Colombia in particular as an All Access User I see a lot of other users abusing of their membership to enter visitors for al day. Neeed to improve and control vetter the visitors entrance and stay on the sites. Review collected by and hosted on G2.com.

Chun Fung Kevin C.

Small-Business (50 or fewer emp.)

8/26/2023

"Incredibly Convenient and Positive All Access Experience"

5/5

What do you like best about WeWork?

Wide availability of spaces at all hours to book (in NYC) and consistent user experience across all locations. Review collected by and hosted on G2.com.

What do you dislike about WeWork?

Instability with current business viability - very unsure as to the long term reliability given current business health. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/28/2023

"Really terrible policy about changing existing reservations"

1.5/5

What do you like best about WeWork?

Flexibility booking a desk and having phone booths to work in. I also like their cold brew coffee on tap and the number of spaces they have in New York City. Review collected by and hosted on G2.com.

What do you dislike about WeWork?

The cutomer service is very hit or miss--I like them in person, but online they're really terrible. Again, I hate their policy not allowing changes to reservations. Review collected by and hosted on G2.com.

Recommendations to others considering WeWork:

If you need to use them, they're adequate, but don't expect much if you have trouble with their booking systems. Review collected by and hosted on G2.com.

What problems is WeWork solving and how is that benefiting you?

WeWork has been fine regarding getting a space in an office last minute, but they have a terrible policy if you end up booking the wrong day--even after misclicking, there's no recourse to adjust the booking you made. The customer service has also been really unhelpful and just hung up on me mid-sentence. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

6/14/2022

"Open space, great tech, super clean"

4.5/5

What do you like best about WeWork?

I love the friendly staff and how clear it is that they care about the space and make it a clean and welcoming environment for the companies that rent the space out. Review collected by and hosted on G2.com.

What do you dislike about WeWork?

It would be nice if there was a communal table for lunch so that people can get together with people who they might not know to get something to eat together and chat! Review collected by and hosted on G2.com.

Recommendations to others considering WeWork:

Make sure to take advantage of the kitchen, and grab some free snacks while you work Review collected by and hosted on G2.com.

What problems is WeWork solving and how is that benefiting you?

WeWork in New York is so clean and has monitors on every desk, the open floor plan lends itself to a collaborative environment and the tall ceilings keep you from feeling pent up. The kitchen area is frequently tended to thought-out the day and is never dirty. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/19/2022

"Good option for needed meeting space"

4/5

Describe the project or task WeWork helped with:

Use flex meeting rooms for various meetings throughout the year. Review collected by and hosted on G2.com.

What do you like best about WeWork?

The ability to book and use meeting rooms as needed. With the monthly membership, it is nice to be able to have a professional and tech equipped space for needed in person meetings. Review collected by and hosted on G2.com.

What do you dislike about WeWork?

The person with the membership (and card) needs to be present. For a company that needs meeting spaces for many employees, this can be a hassel. It would be great if all employees are covered under the membership. Review collected by and hosted on G2.com.

What problems is WeWork solving and how is that benefiting you?

As a remote company, flex meeting space is a much needed item. WeWork has been a good solution for the occasional needed in person meeting with other employees and clients as well. Review collected by and hosted on G2.com.

Cuiting W.

首席运营官

Small-Business (50 or fewer emp.)

2/11/2021

"Worst share office I've been"

0/5

What do you like best about WeWork?

The fact that we can meet other people from other companies, expanding the network. Review collected by and hosted on G2.com.

What do you dislike about WeWork?

The system of wework and the staffs there is not necessary the best, because they lack of understanding of their members, mostly when they say something and they would deny it themselves when they don't like to. When problems occurs, they are not really helpful. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/24/2020

"Wework in THAILAND is a joke/terrible"

0/5

Describe the project or task WeWork helped with:

First, they say they return your full deposit but don't pay for the wire fees so you don't get your entire deposit back.

Second, hit you with late charges without prior notice.

Clear that they are nickeling and diming you to get as much money as possible.

We terminated our agreement after one year and moving somewhere else.

They will prob delete this post, will be posting on various other sites as well. Review collected by and hosted on G2.com.

What do you like best about WeWork?

Nothing that comes to mind and there were no adv Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

11/11/2019

"Such a Great Place! "

4.5/5

Describe the project or task WeWork helped with:

WeWork is where a company I worked with held a large amount of their meetings and customer service staff. It's beautiful, clean, and a great place to be productive. Review collected by and hosted on G2.com.

What do you like best about WeWork?

I love the design and the apparent community about the place. Review collected by and hosted on G2.com.

What do you dislike about WeWork?

It's a bit hard parking-wise because of the location, but the location makes sense. Review collected by and hosted on G2.com.

Recommendations to others considering WeWork:

It's a lovely place! Would highly recommend to book for personal work or group meetings. Review collected by and hosted on G2.com.

What problems is WeWork solving and how is that benefiting you?

WeWork allowed our large team to celebrate the beginning of a work season with comfort and a great aesthetic. Review collected by and hosted on G2.com.

Hamid H.

Educational Farm - Tourism Student Entrepreneur

Small-Business (50 or fewer emp.)

12/4/2019

"WeWork"we""

3.5/5

Describe the project or task WeWork helped with:

I launched this software because of the training field of work, because it has access to the entrepreneurship community Review collected by and hosted on G2.com.

What do you like best about WeWork?

It can be seen and confronted with the creator and experts in the whole world in a specialized office Review collected by and hosted on G2.com.

What do you dislike about WeWork?

Using the website of this software is much better Review collected by and hosted on G2.com.

What problems is WeWork solving and how is that benefiting you?

Full access to entrepreneurs in other countries, appointment in the virtual work office share the thoughts, ideas, problems and the use of other entrepreneurs's experiences Review collected by and hosted on G2.com.