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Lattice Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the user-friendly interface of Lattice, making performance reviews and goal management seamless and efficient. (192 mentions)
Users find Lattice to be very helpful for organizing feedback and tracking progress in reviews effectively. (118 mentions)
Users appreciate the ease of tracking goals and feedback with Lattice, enhancing performance reviews and organizational expectations. (99 mentions)
Users value the ease of use for 1:1 management, appreciating the clear layout and helpful features. (97 mentions)
Users love the effective 1:1 meeting scheduling in Lattice, enhancing communication and performance management. (80 mentions)
Users commend the supportive and helpful customer support team at Lattice, enhancing their overall experience. (76 mentions)
Users find missing features in Lattice, including cumbersome survey editing and limited review tracking, frustrating and unhelpful. (60 mentions)
Users find the learning curve steep due to unintuitive features and cumbersome navigation in Lattice. (43 mentions)
Users feel that limited customization options hinder their ability to tailor feedback and improve their experience with Lattice. (42 mentions)
Users find Lattice not user-friendly, often needing assistance due to a confusing interface and difficult features. (41 mentions)
Users find Lattice's difficult usability frustrating, with many features lacking intuitiveness and requiring HR assistance. (40 mentions)
Users find the navigation difficult, especially with cumbersome feedback processes and cluttered organizational charts. (37 mentions)
Users find the reporting issues in Lattice cumbersome, especially with manual feedback retrieval and calendar sync problems. (32 mentions)

Top Pros or Advantages of Lattice

1. Ease of Use
Users appreciate the user-friendly interface of Lattice, making performance reviews and goal management seamless and efficient.
See 192 mentions

See Related User Reviews

Shubhank S.
SS

Shubhank S.

Mid-Market (51-1000 emp.)

5.0/5

"Best tool to review your performance and feedbacks"

What do you like about Lattice?

Our company uses lattice for performance reviews, feedbacks, 1:1 and setting the goals. I like how everything can be managed in one place. My manager

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"User-friendly and enjoyable experience"

What do you like about Lattice?

Lattice has streamlined performance reviews and goals for our organization. The platform is user-friendly, and consistently rolls out enhancements whi

2. Helpful
Users find Lattice to be very helpful for organizing feedback and tracking progress in reviews effectively.
See 118 mentions

See Related User Reviews

Skylar J.
SJ

Skylar J.

Small-Business (50 or fewer emp.)

4.5/5

"Great Admin Visibility, But Needs Better Integration with Slack or Notion"

What do you like about Lattice?

On the admin side, I love being able to see who is or isn't completing updates and 1on1 meetings. I prefer this over just trusting everyone is leverag

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy Review Process"

What do you like about Lattice?

Very easy to go through a review process and adequately organize the feedback from both parties. In my situation, we use Lattice mainly for our Quarte

3. Goal Setting
Users appreciate the ease of tracking goals and feedback with Lattice, enhancing performance reviews and organizational expectations.
See 99 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Lattice. an easy way to track expectations between employee and the company"

What do you like about Lattice?

Lattice is an outstanding vechile for tracking goals and managing expectations of both the campany and the people who work there. It has convient remi

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"User-friendly and enjoyable experience"

What do you like about Lattice?

Lattice has streamlined performance reviews and goals for our organization. The platform is user-friendly, and consistently rolls out enhancements whi

4. 1:1 Management
Users value the ease of use for 1:1 management, appreciating the clear layout and helpful features.
See 97 mentions

See Related User Reviews

Skylar J.
SJ

Skylar J.

Small-Business (50 or fewer emp.)

4.5/5

"Great Admin Visibility, But Needs Better Integration with Slack or Notion"

What do you like about Lattice?

On the admin side, I love being able to see who is or isn't completing updates and 1on1 meetings. I prefer this over just trusting everyone is leverag

Isabel S.
IS

Isabel S.

Mid-Market (51-1000 emp.)

4.5/5

"Strong tool for people management"

What do you like about Lattice?

I enjoy the tool's ease of use - from planning and recording 1-on-1 sessions to the organizational chart and other functions offered. They are clearly

5. 1:1 Meetings
Users love the effective 1:1 meeting scheduling in Lattice, enhancing communication and performance management.
See 80 mentions

See Related User Reviews

Skylar J.
SJ

Skylar J.

Small-Business (50 or fewer emp.)

4.5/5

"Great Admin Visibility, But Needs Better Integration with Slack or Notion"

What do you like about Lattice?

On the admin side, I love being able to see who is or isn't completing updates and 1on1 meetings. I prefer this over just trusting everyone is leverag

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great to receive feedback"

What do you like about Lattice?

Helps scheduling 1:1 with managers, can request for feedback, can set up a gaol.

6. Customer Support
Users commend the supportive and helpful customer support team at Lattice, enhancing their overall experience.
See 76 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Very helpful!"

What do you like about Lattice?

- You can always reverse any changes, and if you're not in the admin team, you can always work with them for updates within your team - You get to se

Luis C.
LC

Luis C.

Mid-Market (51-1000 emp.)

4.0/5

"Great experience"

What do you like about Lattice?

Lattice is a super helpful tool for managing performance and growth within the company. We use it for performance reviews, 1:1s, and tracking career d

Top Cons or Disadvantages of Lattice

1. Missing Features
Users find missing features in Lattice, including cumbersome survey editing and limited review tracking, frustrating and unhelpful.
See 60 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very user-friendly product"

What do you dislike about Lattice?

- Sometimes it glitches which can cause frustration - Cannot go back in to edit surveys once they have been published.

Sarah P.
SP

Sarah P.

Mid-Market (51-1000 emp.)

4.0/5

"Helpful recognition and 1:1 tool"

What do you dislike about Lattice?

Some features are not as user friendly as they could be - such as OKR check-ins, for teammates who are not in Lattice all the time. Surveys are not ab

2. Learning Curve
Users find the learning curve steep due to unintuitive features and cumbersome navigation in Lattice.
See 43 mentions

See Related User Reviews

Sarah P.
SP

Sarah P.

Mid-Market (51-1000 emp.)

4.0/5

"Helpful recognition and 1:1 tool"

What do you dislike about Lattice?

Some features are not as user friendly as they could be - such as OKR check-ins, for teammates who are not in Lattice all the time. Surveys are not ab

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great tool and support team, could be more advanced!"

What do you dislike about Lattice?

The tool is a bit dated, there could be more frequent updates to advance the tech. Additionally, the OKR tool is confusing for end users.

3. Limited Customization
Users feel that limited customization options hinder their ability to tailor feedback and improve their experience with Lattice.
See 42 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Lattice provides regular feedback and also very easy tool to be used in annual performance cycle."

What do you dislike about Lattice?

It would be nice if the fields were customizable to some extent to add specific feedback

Ruxandra-Elena D.
RD

Ruxandra-Elena D.

Enterprise (> 1000 emp.)

5.0/5

"Empowering performance management and team alignment in Customer Support"

What do you dislike about Lattice?

While Lattice offers strong features, the navigation can be overwhelming at first, especially for new users who aren't familiar with performance platf

4. Not User-Friendly
Users find Lattice not user-friendly, often needing assistance due to a confusing interface and difficult features.
See 41 mentions

See Related User Reviews

Sarah P.
SP

Sarah P.

Mid-Market (51-1000 emp.)

4.0/5

"Helpful recognition and 1:1 tool"

What do you dislike about Lattice?

Some features are not as user friendly as they could be - such as OKR check-ins, for teammates who are not in Lattice all the time. Surveys are not ab

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"Useful Tool, But UI Needs Improvement and Anonymity Concerns Remain"

What do you dislike about Lattice?

user interface not intuitive, our HR team needs to provide assistance on how to use it. employee concerns about anonymity of surveys and goals. user a

5. Difficult Usability
Users find Lattice's difficult usability frustrating, with many features lacking intuitiveness and requiring HR assistance.
See 40 mentions

See Related User Reviews

Sarah P.
SP

Sarah P.

Mid-Market (51-1000 emp.)

4.0/5

"Helpful recognition and 1:1 tool"

What do you dislike about Lattice?

Some features are not as user friendly as they could be - such as OKR check-ins, for teammates who are not in Lattice all the time. Surveys are not ab

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"One of the best total employee lifecycle platforms out there!"

What do you dislike about Lattice?

Editing review templates, navigating question banks by theme, and reordering questions are all still more cumbersome than they should be. The review c

6. Navigation Difficulty
Users find the navigation difficult, especially with cumbersome feedback processes and cluttered organizational charts.
See 37 mentions

See Related User Reviews

Ruxandra-Elena D.
RD

Ruxandra-Elena D.

Enterprise (> 1000 emp.)

5.0/5

"Empowering performance management and team alignment in Customer Support"

What do you dislike about Lattice?

While Lattice offers strong features, the navigation can be overwhelming at first, especially for new users who aren't familiar with performance platf

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very good for people and performance management, including OKR's"

What do you dislike about Lattice?

Can be difficult to navigate at times & the reporting could be more customisable

7. Reporting Issues
Users find the reporting issues in Lattice cumbersome, especially with manual feedback retrieval and calendar sync problems.
See 32 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very user-friendly product"

What do you dislike about Lattice?

- Sometimes it glitches which can cause frustration - Cannot go back in to edit surveys once they have been published.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"One of the best total employee lifecycle platforms out there!"

What do you dislike about Lattice?

Editing review templates, navigating question banks by theme, and reordering questions are all still more cumbersome than they should be. The review c

Lattice Reviews (4,020)

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Lattice Reviews (4,020)

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Kayla G.
KG
Director, Global People Operations
Mid-Market (51-1000 emp.)
"Lattice is a great all-in-one performance development tool!"
What do you like best about Lattice?

Lattice has tools that helps me stay organized and attentive to my team's projects, goals, development areas, enabling me to show up as the best leader I can. I love Lattice's 1:1 tool as it helps me track each week's topics and ongoing growth conversations and helps me look back at progress when it comes time for Reviews. I also love Lattice's feedback tool! It's so easy to use and I incorporate feedback into my team's reviews each cycle because it's important to me to provide a multi perspective view when coaching my employees. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

I haven't found any downside to using Lattice. I only wish our leaders would use it even more! We are working on a campaign to drive higher engagement across our organization as we believe it enables stronger leadership and therefore higher productivity. Review collected by and hosted on G2.com.

Matthew H.
MH
Senior Human Resources Manager
Mid-Market (51-1000 emp.)
"Great Tool for the HR Tech Stack"
What do you like best about Lattice?

Ease of use and ease of implementation. The implementation time commitment was hours not weeks. We initially implemented all modules except Grow, Comp, and Engage and manged to configure and test all modules in less than two weeks. The product team is very receptive to feedback and also able to help come up with creative workarounds for functional gaps. The customer support is great and very responsive. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

At this point I don't know that I have any negative points to raise except the lack of a full integration with UKG UltiPro. The out of the box integration does not pull all the fields necessary so we have to revert to a SFP file that is scheduled to run. Review collected by and hosted on G2.com.

Verified User
G
Small-Business (50 or fewer emp.)
"Effective Meeting Management But Needs Better Formatting"
What do you like best about Lattice?

I appreciate that Lattice provides a space for my manager and I to map out topics, needs, and questions for our weekly meetings, which helps us stay organized and focused. I like that Lattice stores previous meeting agendas, allowing me to look back and reference what was discussed, which is incredibly beneficial for maintaining continuity and clarity. I find it helpful for charting career growth and gathering peer feedback, which supports my professional development and engagement with colleagues. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

I find Lattice's formatting capabilities to be subpar, as it is difficult to create bulleted points, which should be a straightforward feature. I would prefer if Lattice adopted more of a Google Docs or Microsoft Word style of text formatting to allow hassle-free editing and adding of context. Review collected by and hosted on G2.com.

Kate F.
KF
Senior Manager Talent Development
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Helpful Support, But Unprofessional Business Practices"
What do you like best about Lattice?

Support has been helpful but they cannot build a product that we need Review collected by and hosted on G2.com.

What do you dislike about Lattice?

Bad business practices quite shady and unprofessional Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Step in the right direction"
What do you like best about Lattice?

What I like best about Lattice is how easy it is to use and how well the features connect with each other. The engagement tools, dashboards, templates, reports, surveys, and 1:1 features all help drive efficiency and make it simple to keep everything in one place. I especially value the ability to see and update company goals in real time, with feedback, goals, and action items from 1:1s all linked together. It’s also really encouraging to see employees engaging with the platform, and managers have shared that it feels easy to use and helps them be more intentional with their teams. On top of that, customer support is top tier — responses are quick, efficient, and always helpful. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

What I dislike is that reporting feels like the area that needs the most work. I’d like to see more customization options and additional report templates, especially for payroll and employee insights. It would also be helpful to have more standardization that’s consistent with other HRIS systems (for example, last name then first name formatting). Lastly, having a more seamless way to track both past and present data would make the reporting experience much stronger. Review collected by and hosted on G2.com.

Liam A.
LA
Vice President Talent Management
Enterprise (> 1000 emp.)
"Intuitive and User-Friendly—The Best HR Platform I've Used"
What do you like best about Lattice?

I like how intuitive the platform is. It is always easy to suggest that there are approvements needed, but actually this is the best HR platform i have ever used

I am also very happy with the level of support we get when needed. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

I cant think of anything - i am looking forward to learning about how it will become a UK HRIS Review collected by and hosted on G2.com.

HW
Deputy Director, People Operations
Mid-Market (51-1000 emp.)
"Lattice is the cherry on top!"
What do you like best about Lattice?

Lattice sets up HR professionals for success with easy implementation, great templates and user-friendly admin tools. I've used multiple HRIS platforms in my career, but Lattice as our performance management system of choice is a huge improvement and really sets our reviews, 1:1s, feedback to a higher, more sophisticated level. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

Not really a downside, but since we don't use Lattice for our HRIS there are multiple systems that our employees have to shuffle between. Review collected by and hosted on G2.com.

Marjorie A.
MA
People Partner
Mid-Market (51-1000 emp.)
"A truly all-in-one and user-friendly platform"
What do you like best about Lattice?

Lattice has been a game changer for us. It’s a true all-in-one platform that keeps evolving, with new features regularly rolled out. The user experience is intuitive and smooth, everything feels easy to navigate and well-designed. On top of that, our CSM is absolutely fantastic : proactive, responsive, and genuinely invested in our success. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Lattice?

The only challenge we’ve noticed is that some employee information needs to be entered multiple times depending on the module being used. It would be great if data could be synced across all modules to save time and avoid duplication. Review collected by and hosted on G2.com.

Stacey B.
SB
Director of Talent
Mid-Market (51-1000 emp.)
"The perfect all-in-one!"
What do you like best about Lattice?

Lattice is an excellent performance management tool where I am able to run performance reviews, engagement surveys and document 1:1 meetings with my team. It is great to have a centralized location to store employee data and track our company's growth, both at the individual and institutional level. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

I would love to see Lattice continue growing and integrating features that align with performance and professional development. We still have not utilized all of the features (grow, compensation, etc.), so there is much left to be explored. Review collected by and hosted on G2.com.

Mani B.
MB
Customer Success Manager
Computer Software
Enterprise (> 1000 emp.)
"Performing Management Tool for Performing Teams"
What do you like best about Lattice?

Lattice gives the versatility of the option to receive feedback not only from our supervisor or managers but also from the peers you closely collaborate and workly with to get feedback from them to improve yourselves. Review collected by and hosted on G2.com.

What do you dislike about Lattice?

There is no such thing as dislike but the options currently are limited and there could be more features to capture the performance on a monthly, quarterly basis and bring more intuitive features like Gamification that promtes employees to add their projects and outcomes and track it more efficiently on Lattice. Review collected by and hosted on G2.com.

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