# Laserfiche vs M-Files Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Laserfiche excels in user satisfaction, boasting a higher overall score compared to M-Files. Users appreciate its **intuitive interface** and the ability to easily manage records, with one reviewer noting it is "user friendly" and "easy to understand."
- **According to verified reviews** , Laserfiche's implementation process is notably quick and efficient, with users highlighting the **streamlined onboarding wizard** that simplifies setup. In contrast, M-Files, while praised for its flexibility, has received feedback indicating that it may require more effort to deploy effectively.
- **Users say** that Laserfiche shines in its search capabilities and metadata organization, making data retrieval straightforward. One user specifically mentioned liking the "search capabilities and organization using meta data," which enhances day-to-day usability compared to M-Files, where users have noted a more complex classification structure.
- **Reviewers mention** that Laserfiche offers superior support quality, with a score reflecting its effectiveness in assisting users. Users have expressed satisfaction with the support team, while M-Files has received mixed feedback regarding its support, indicating room for improvement in this area.
- **G2 reviewers highlight** that Laserfiche is particularly strong in document management, receiving high ratings for its features like **form processing** and **document assembly**. M-Files, while powerful, is noted for its learning curve, which may hinder some users from fully leveraging its capabilities.
- **According to recent user feedback** , M-Files is recognized for its adaptability and user-friendly interface, making it a solid choice for organizations looking for a flexible solution. However, Laserfiche's consistent innovation in records management and automation positions it as a leader in the market, appealing to users who prioritize cutting-edge features.



---
## Frequently Asked Questions

### What is the difference between Laserfiche vs M-Files?

Laserfiche stands out for its higher G2 rating, stronger support, and more frequent reviewer-cited strengths in ease of use and process automation, while M-Files is recognized for its metadata-driven organization and integrations.

| | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | [M-Files](https://www.g2.com/products/m-files/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.7/5 (1247 reviews) | 4.4/5 (273 reviews) |
| Largest Segment | Mid-Market | Mid-Market |
| Ease of Setup score | 8.3 | 8.2 |
| Quality of Support score | 9.0 | 8.5 |
| Top Reviewer-Cited Strength | Ease of Use (118 all-time mentions) | Ease of Use (93 all-time mentions) |



### How do the pricing models of Laserfiche and M-Files compare?

Laserfiche is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to M-Files.

- **Laserfiche:** In recent reviews, several reviewers note that while the initial cost can be high, the value delivered through automation and productivity gains is strong.
- **M-Files:** Reviewers mention that M-Files pricing is perceived as high, but many still find it worth the investment due to its robust document management and workflow features.
- **Switching reasons:** Some reviewers cite the desire for more affordable licensing and better ROI as reasons for considering alternatives to both products.



### What are the best alternatives to Laserfiche and M-Files?

The top three alternatives to Laserfiche and M-Files are DocuWare, Square 9 Softworks, and Hyland OnBase.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | Initial cost can be high, but automation delivers strong value | Ease of Use (118 all-time mentions) |
| [M-Files](https://www.g2.com/products/m-files/reviews) | 4.4/5 (273 reviews) | Mid-Market | Pricing perceived as high, but robust features justify investment | Ease of Use (93 all-time mentions) |
| [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | — | Document Management |
| [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) | 4.4/5 (179 reviews) | Mid-Market | — | Document Management |
| [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | 4.4/5 (324 reviews) | Enterprise | — | Enterprise-Grade Features |



### Which Enterprise Content Management (ECM) features should I prioritize when comparing Laserfiche and M-Files?

Buyers comparing Laserfiche and M-Files should prioritize ease of use, workflow automation, integrations, document management, and search functionality.

- **Ease of Use:** Laserfiche (118 all-time mentions), M-Files (93 all-time mentions)
- **Workflow Automation:** Laserfiche (56 all-time mentions for process improvement), M-Files (30 all-time mentions for automation)
- **Integrations:** M-Files (37 all-time mentions), Laserfiche (integration mentioned in recent reviews)
- **Document Management:** Laserfiche (65 all-time mentions), M-Files (52 all-time mentions)
- **Search Functionality:** Laserfiche (33 all-time mentions), M-Files (31 all-time mentions)



### What are the pros and cons of Laserfiche vs M-Files?

Laserfiche's headline strength is ease of use and process automation, while M-Files excels in metadata-driven organization and integration capabilities.

- **Laserfiche strengths:** Ease of Use (118 all-time mentions), Document Management (65), Features (62), Form Creation (58), Process Improvement (56), Organization (51), Data Management (45), Search Functionality (33), Customer Support (25), User-Friendly Interface (24), Easy Implementation (16)
- **Laserfiche trade-offs:** Learning Curve (39), Learning Difficulty (33), Performance Issues (22), Higher initial cost mentioned in recent reviews
- **M-Files strengths:** Ease of Use (93), Document Management (52), Easy Access (45), Integrations (37), Security (34), Metadata Indexing (31), Automation (30), Team Collaboration (29), Customer Support (28), Features (28), Seamless Integration (28), User-Friendly Interface (26)
- **M-Files trade-offs:** Learning Curve (32), Training Required (26), Higher pricing perception in recent reviews, Some reviewers note complexity in setup and configuration



### Is Laserfiche or M-Files better for small businesses?

Laserfiche is a stronger fit for small businesses, with reviewers highlighting its ease of use and straightforward implementation.

- **Laserfiche:** Largest segment is Mid-Market, but recent reviews from small organizations praise its user-friendly interface and easy training for non-technical staff.
- **M-Files:** Largest segment is Mid-Market, and reviewers note a steeper learning curve and more complex setup, which can be challenging for smaller teams.



### Which Enterprise Content Management (ECM) platform has better integrations?

M-Files is favored for integrations, with more frequent reviewer mentions and specific references to Microsoft 365 and Outlook.

- **Laserfiche:** Recent reviews mention integration with Microsoft Office 365 and database systems, but without high all-time mention counts.
- **M-Files:** Microsoft 365 (3 all-time mentions), Microsoft Outlook (2 all-time mentions), with 37 all-time mentions of integrations overall.



### How do Laserfiche and M-Files compare on customer support?

Laserfiche leads on Quality of Support with a 0.5-point advantage over M-Files (9.0 vs 8.5).

- **Laserfiche:** Reviewers frequently highlight responsive customer service, effective training resources, and quick resolution of issues.
- **M-Files:** Reviewers describe support as knowledgeable and helpful, with positive experiences, though some note occasional delays or the need for technical assistance.



### Which is easier to implement, Laserfiche or M-Files?

Laserfiche and M-Files score within 0.1 points on Ease of Setup (8.3 vs 8.2), indicating near parity in implementation difficulty.

- **Laserfiche:** Reviewers describe initial setup as straightforward, with effective training and easy department-level implementation, though some mention a learning curve for advanced features.
- **M-Files:** Reviewers note that setup can be complex due to metadata configuration and workflow customization, but many find the process manageable with support assistance.



### Which product has better Workflows?

Laserfiche is more frequently cited for its workflow capabilities, with higher all-time mention counts and strong reviewer sentiment for process automation.

- **Laserfiche:** 56 all-time mentions for process improvement, 58 for form creation, and multiple recent reviews highlight workflow automation as a core benefit.
- **M-Files:** 30 all-time mentions for automation, with reviewers noting robust workflow features and version control, though some mention a steeper learning curve for custom workflows.



| | Laserfiche | M-Files | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,248 | 273 | 
| **Largest Market Segment** | Mid-Market (60.4% of reviews) | Mid-Market (49.6% of reviews) | 
| **Entry Level Price** | $73.00 1 User Per Month | Contact Vendor for Pricing | 

---
## Top Pros & Cons

### Laserfiche

Pros:
- Ease of Use (118 reviews)
- Process Automation (88 reviews)

Cons:
- Learning Curve (39 reviews)
- Learning Difficulty (33 reviews)

### M-Files

Pros:
- Ease of Use (93 reviews)
- Document Management (52 reviews)

Cons:
- Learning Curve (32 reviews)
- Training Required (26 reviews)

---
## Ratings Comparison
| Rating | Laserfiche | M-Files | 
|---|---|---|
  | **Meets Requirements** | 9.1 (1037 reviews) | 8.8 (221 reviews) | 
  | **Ease of Use** | 8.8 (1064 reviews) | 8.5 (222 reviews) | 
  | **Ease of Setup** | 8.3 (773 reviews) | 8.2 (181 reviews) | 
  | **Ease of Admin** | 8.5 (703 reviews) | 7.7 (87 reviews) | 
  | **Quality of Support** | 9.0 (993 reviews) | 8.5 (212 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (702 reviews) | 8.4 (86 reviews) | 
  | **Product Direction (% positive)** | 9.5 (1031 reviews) | 8.9 (216 reviews) | 

---
## Pricing

### Laserfiche

#### Entry-Level Pricing

Plan: Laserfiche Cloud Professional

Price: $73.00 1 User Per Month

Description: Starts at 5 users.
Transform processes from end-to-end with powerful automation and integration tools.

Key Features:
- 100GB storage per user
- 1 Repository
- 1,000 AI Units/year

[Browse all 3 editions](https://www.g2.com/products/laserfiche/pricing)

#### Free Trial

No

### M-Files

#### Entry-Level Pricing

Plan: Contact Vendor

Price: Contact Vendor for Pricing


[Learn more about M-Files](https://www.g2.com/products/m-files/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Document Management

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Document Lifecycle Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **For Legal Professionals** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Quality Control** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Multiple Format Support** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Revision History** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Document Generation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Access Expiration Management** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Metadata Extraction** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Document Editing** | Not enough data | Not enough data | 
| **File Recovery** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Document Capture** | Not enough data | Not enough data | 
| **File Conversion** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Autosave** | Not enough data | Not enough data | 
| **For Engineering Documents** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Version Rollback** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Version Comparison** | Not enough data | Not enough data | 
| **Document Check-in/Check-out** | Not enough data | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.9/10 | 51 |
| **M-Files** | 9.3/10 | 48 |

#### File Management

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Device Syncing** | 8.4 (31 reviews) | 9.5 (40 reviews) | 
| **Web Interface** | 9.3 (32 reviews) | 9.2 (40 reviews) | 
| **File Type Support** | 8.9 (30 reviews) | 9.6 (41 reviews) | 
| **Search** | 9.0 (31 reviews) | 9.5 (42 reviews) | 
| **Mobile Apps** | 8.2 (28 reviews) | 8.6 (40 reviews) | 
| **Video Support** | Not enough data | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (6 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **File following** | 9.0 (31 reviews) | 9.3 (39 reviews) | 
| **File Sharing** | 9.2 (30 reviews) | 9.4 (40 reviews) | 
| **Simultaneously Editing** | 8.1 (31 reviews) | 9.2 (39 reviews) | 
| **Change Tracking / Audit Logs** | 8.7 (29 reviews) | 9.3 (41 reviews) | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 

#### Administration

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **User and Role Management** | 9.1 (31 reviews) | 9.1 (39 reviews) | 
| **Policies and Controls** | 9.3 (30 reviews) | 9.3 (38 reviews) | 
| **Device Management** | 9.2 (30 reviews) | 9.1 (41 reviews) | 
| **Storage Limits** | 9.5 (28 reviews) | 8.7 (38 reviews) | 
| **Storage Zones** | 9.1 (28 reviews) | 8.9 (38 reviews) | 
| **Security** | 9.4 (28 reviews) | 9.4 (39 reviews) | 
| **Calendar Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 

#### Platform

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Performance and Reliability** | 9.2 (43 reviews) | 9.4 (38 reviews) | 
| **Reporting and Auditing** | 8.6 (42 reviews) | 9.4 (36 reviews) | 
| **System of Record Integration** | 9.0 (43 reviews) | 9.3 (34 reviews) | 
| **APIs** | 8.4 (42 reviews) | 9.3 (32 reviews) | 

#### Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Audio/Video Conferencing** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Task Planning** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 

### Document Scanning

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.9/10 | 479 |
| **M-Files** | N/A | N/A |

#### Edit

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **File Type** | 8.9 (423 reviews) | Not enough data | 
| **Color** | 8.9 (408 reviews) | Not enough data | 
| **Crop** | 8.7 (378 reviews) | Not enough data | 
| **Size** | 8.9 (396 reviews) | Not enough data | 

#### Logistics

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Upload** | 9.1 (436 reviews) | Not enough data | 
| **Email Attachment** | 8.9 (405 reviews) | Not enough data | 
| **Direct Send** | 8.7 (372 reviews) | Not enough data | 
| **Document Management** | 9.3 (446 reviews) | Not enough data | 
| **Search** | 9.0 (445 reviews) | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **M-Files** | 8.9/10 | 73 |

#### Setup

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Activities** | Not enough data | 9.1 (60 reviews) | 
| **Flows** | Not enough data | 9.0 (57 reviews) | 
| **Dependencies** | Not enough data | 8.9 (57 reviews) | 
| **Notifications** | Not enough data | 8.7 (61 reviews) | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Business Process Automation** | Not enough data | Not enough data | 

#### Management

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Updates** | Not enough data | 9.0 (59 reviews) | 
| **Audit Trail** | Not enough data | 8.8 (56 reviews) | 
| **Integration** | Not enough data | 9.0 (59 reviews) | 

#### Generative AI

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (53 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.0 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 8.9 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.9 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (12 reviews) | 
| **Decision Making** | Not enough data | 8.9 (12 reviews) | 

#### Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Drag & Drop** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Workflow Configuration** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Graphical Workflow Editor** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Project Workflow** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.4/10 | 119 |
| **M-Files** | N/A | N/A |

#### Invoice Management

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Capture** | 8.8 (97 reviews) | Not enough data | 
| **Supplier Portal** | 8.5 (78 reviews) | Not enough data | 
| **Repository** | 9.2 (109 reviews) | Not enough data | 

#### Invoice Processing

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Matching** | 8.6 (90 reviews) | Not enough data | 
| **Payments** | 7.9 (81 reviews) | Not enough data | 
| **Workflows** | 9.1 (109 reviews) | Not enough data | 
| **Tax Compliance** | 8.1 (74 reviews) | Not enough data | 
| **Recurring Payments** | Not enough data | Not enough data | 

#### Analytics

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Due Dates** | 8.8 (91 reviews) | Not enough data | 
| **Benchmarking** | 8.4 (71 reviews) | Not enough data | 
| **KPIs** | 8.0 (71 reviews) | Not enough data | 

#### Integration

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Accounting** | 8.5 (86 reviews) | Not enough data | 
| **Payment Integration** | 8.1 (71 reviews) | Not enough data | 
| **ERP** | 8.3 (69 reviews) | Not enough data | 
| **ERP integration** | Not enough data | Not enough data | 

#### Risk

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Analysis** | 8.6 (94 reviews) | Not enough data | 
| **Identification** | 8.7 (95 reviews) | Not enough data | 
| **Scoring** | 8.6 (85 reviews) | Not enough data | 

#### Recovery

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Recoup** | 8.4 (67 reviews) | Not enough data | 
| **Reporting** | 8.6 (101 reviews) | Not enough data | 

#### Audit

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Filters** | 8.6 (94 reviews) | Not enough data | 
| **Post Audits** | 8.4 (79 reviews) | Not enough data | 
| **Overpayments** | 7.9 (67 reviews) | Not enough data | 
| **Duplicates** | 8.1 (77 reviews) | Not enough data | 

#### Fraud

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Vendor Checks** | 8.2 (73 reviews) | Not enough data | 
| **Data Generation** | 8.3 (84 reviews) | Not enough data | 
| **Monitoring** | 8.5 (89 reviews) | Not enough data | 

#### Agentic AI - AP Automation

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Data Import/Export** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Online Banking** | Not enough data | Not enough data | 
| **1099 Preparation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **Duplicate Payment Alert** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Check Writing** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **ACH Payment Processing** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Aging Tracking** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **General Ledger** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Bank Reconciliation** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Electronic Funds Transfer** | Not enough data | Not enough data | 
| **Purchase Order Reconciliation** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Digital Process Automation (DPA)

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.9/10 | 222 |
| **M-Files** | N/A | N/A |

#### Digital Workflows

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Logic and Conditions** | 8.9 (183 reviews) ✓ Verified | Not enough data | 
| **No-Code Or Low-Code** | 8.7 (170 reviews) ✓ Verified | Not enough data | 
| **Document Management** | 9.3 (197 reviews) ✓ Verified | Not enough data | 

#### Forms

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Data Mapping** | 8.8 (175 reviews) ✓ Verified | Not enough data | 
| **Templates** | 8.9 (190 reviews) ✓ Verified | Not enough data | 
| **Mobile-Friendly Forms** | 8.5 (163 reviews) ✓ Verified | Not enough data | 

#### Automation

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Workflow Automation** | 9.2 (196 reviews) ✓ Verified | Not enough data | 
| **Workflow Mapping** | 9.1 (183 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (175 reviews) ✓ Verified | Not enough data | 
| **Robotic Process Automation** | 8.0 (129 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Digital Process Automation (DPA)

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### OCR

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.4/10 | 270 |
| **M-Files** | N/A | N/A |

#### Operating System

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **PC Operating System** | 9.1 (249 reviews) | Not enough data | 
| **Mac Operating System** | 7.3 (148 reviews) | Not enough data | 
| **Linux Operating System** | 7.3 (133 reviews) | Not enough data | 

#### Document Processing

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **File Type** | 8.9 (243 reviews) | Not enough data | 
| **Data Extraction** | 8.7 (228 reviews) | Not enough data | 
| **Mobile Capability** | 8.0 (186 reviews) | Not enough data | 
| **Intelligent Processing** | 8.5 (194 reviews) | Not enough data | 
| **Image Enhancement** | 8.4 (213 reviews) | Not enough data | 
| **Text Extraction** | Not enough data | Not enough data | 
| **Metadata Extraction** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Integration** | 8.5 (216 reviews) | Not enough data | 
| **File Conversion** | 8.6 (219 reviews) | Not enough data | 
| **Windows and Mac** | 8.6 (209 reviews) | Not enough data | 
| **Document Conversion** | Not enough data | Not enough data | 

#### Agentic AI - OCR

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Content Scan** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Data Verification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Document Editing** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Document Imaging** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Multiple Output Formats** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **ID Scanning** | Not enough data | Not enough data | 
| **Zone Selection Tool** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.7/10 | 238 |
| **M-Files** | N/A | N/A |

#### Customization

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Custom Fields** | 9.1 (218 reviews) | Not enough data | 
| **Conditional Logic** | 9.0 (206 reviews) | Not enough data | 
| **Multi-page Forms** | 9.1 (212 reviews) | Not enough data | 
| **Design** | 9.0 (217 reviews) | Not enough data | 
| **Forms Creation & Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Embedded Forms** | 8.8 (190 reviews) | Not enough data | 
| **Offline Capability** | 7.9 (163 reviews) | Not enough data | 
| **Notifications** | 9.0 (214 reviews) | Not enough data | 
| **Payments** | 7.8 (141 reviews) | Not enough data | 
| **Mobile Forms** | 8.3 (180 reviews) | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

### Engineering Document Management

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **M-Files** | 9.3/10 | 35 |

#### Data Management

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Document Identification** | Not enough data | 9.3 (33 reviews) | 
| **Workflows** | Not enough data | 9.2 (30 reviews) | 
| **Version Control** | Not enough data | 9.3 (28 reviews) | 

#### Dashboards

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Resource-based Reports** | Not enough data | 8.4 (29 reviews) | 
| **Data Visualization and Analysis** | Not enough data | 8.5 (29 reviews) | 
| **Quality-Based Reports** | Not enough data | 8.6 (29 reviews) | 
| **Automated Dashboards** | Not enough data | 8.6 (30 reviews) | 

#### Collaboration

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Change Tracking** | Not enough data | 9.3 (31 reviews) | 
| **Simultaneous Access** | Not enough data | 8.6 (28 reviews) | 
| **File Sharing** | Not enough data | 9.0 (33 reviews) | 
| **Commenting on Documents** | Not enough data | 9.3 (27 reviews) | 

#### Security

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Authorization** | Not enough data | 9.0 (29 reviews) | 
| **QR Code** | Not enough data | 8.8 (24 reviews) | 
| **Updates on Files** | Not enough data | 9.4 (29 reviews) | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.7/10 | 490 |
| **M-Files** | N/A | N/A |

#### Generative AI

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **AI Text Generation** | 8.4 (123 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (120 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Process Management

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Process Overview** | 8.9 (410 reviews) | Not enough data | 
| **Process Analysis** | 8.7 (398 reviews) | Not enough data | 
| **Real-Time Process Monitoring** | 8.9 (401 reviews) | Not enough data | 
| **Unstructured Processes** | 8.5 (313 reviews) | Not enough data | 
| **API Connection** | 8.2 (282 reviews) | Not enough data | 
| **Intelligence** | 8.5 (289 reviews) | Not enough data | 
| **Document Approval** | 9.1 (350 reviews) | Not enough data | 

#### Customization

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Document Generation** | 9.0 (440 reviews) | Not enough data | 
| **Process Design** | 9.1 (448 reviews) | Not enough data | 
| **Process Repository** | 9.2 (447 reviews) | Not enough data | 
| **No-Code App Development** | 8.5 (380 reviews) | Not enough data | 
| **Low-Code App Development** | 8.6 (381 reviews) | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Access Controls/Permissions** | 8.7 (414 reviews) | Not enough data | 
| **Data Unification** | 8.6 (390 reviews) | Not enough data | 
| **Accessibility** | 9.0 (420 reviews) | Not enough data | 
| **Process Routing** | 9.0 (431 reviews) | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 

#### Agentic AI - Business Process Management

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Process Development

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Process Routing** | 9.1 (346 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Process Modeling & Designing** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Graphical Workflow Editor** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Process Change Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Forms Automation** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Business Process Control** | Not enough data | Not enough data | 
| **Business Process Automation** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **M-Files** | 9.3/10 | 61 |

#### Management and Discovery - IT Documentation

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Search and Indexing** | Not enough data | 9.1 (56 reviews) | 
| **Version Control** | Not enough data | 9.3 (54 reviews) | 
| **Access and Permissions** | Not enough data | 9.4 (53 reviews) | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 

#### Operations - IT Documentation

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Integrations** | Not enough data | 9.2 (51 reviews) | 
| **Automation** | Not enough data | 8.9 (50 reviews) | 
| **Reporting** | Not enough data | 9.4 (54 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Change Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **Password Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Kanban Board** | Not enough data | Not enough data | 
| **Gantt/Timeline View** | Not enough data | Not enough data | 
| **Framework Management** | Not enough data | Not enough data | 
| **Credential Management** | Not enough data | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Security Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Document Capture** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Process Management** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Documentation Management** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Website Monitoring** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Relationship Mapping** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **For the IT sector** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Knowledge Library** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.8/10 | 375 |
| **M-Files** | 8.6/10 | 196 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (20 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (18 reviews) | 
| **Decision Making** | Not enough data | 8.3 (19 reviews) | 

#### Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Content Library** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Information Governance** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Image Editing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Content Delivery** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Capture** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

#### File Management

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **File Type Support** | 9.0 (284 reviews) | 9.2 (132 reviews) | 
| **Metadata** | 9.4 (302 reviews) | 9.1 (137 reviews) | 
| **OCR Scanning** | 8.9 (280 reviews) | 8.3 (97 reviews) | 
| **Versioning** | 8.9 (263 reviews) | 9.1 (118 reviews) | 
| **Collaboration** | 8.7 (251 reviews) | 8.6 (120 reviews) | 
| **Document Assembly** | 8.8 (257 reviews) | 8.5 (112 reviews) | 
| **Form Creation** | 9.2 (280 reviews) | 8.1 (96 reviews) | 
| **Portals and Sites** | 8.5 (234 reviews) | 8.2 (92 reviews) | 
| **Disposition** | 8.7 (238 reviews) | 8.3 (101 reviews) | 
| **Search** | 8.9 (288 reviews) | 9.0 (135 reviews) | 
| **Web Interface** | 8.9 (265 reviews) | 8.7 (118 reviews) | 
| **Mobile Apps** | 7.9 (195 reviews) | 8.4 (101 reviews) | 

#### Workflow

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Process Automation** | 9.3 (304 reviews) | 8.7 (121 reviews) | 
| **Conditions** | 9.0 (266 reviews) | 8.5 (119 reviews) | 
| **Activities** | 9.0 (262 reviews) | 8.5 (112 reviews) | 
| **Records Management** | 9.2 (274 reviews) | 8.8 (112 reviews) | 
| **Case Management** | 8.7 (212 reviews) | 8.6 (100 reviews) | 
| **Template Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Digital Asset Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 

#### Platform

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Internationalization** | 8.6 (176 reviews) | 8.9 (95 reviews) | 
| **Performance and Reliability** | 8.9 (275 reviews) | 8.7 (130 reviews) | 
| **Reporting and Auditing** | 8.6 (251 reviews) | 8.3 (112 reviews) | 
| **System of Record Integration** | 8.8 (229 reviews) | 8.6 (111 reviews) | 
| **APIs** | 8.5 (198 reviews) | 8.5 (97 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Knowledge Base

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Laserfiche | M-Files | 
|---|---|---|
| **Collaboration Tools** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Document Management Software](https://www.g2.com/categories/document-management), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm)

**Unique to Laserfiche (6):** [Document Scanning Software](https://www.g2.com/categories/document-scanning), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [OCR Software](https://www.g2.com/categories/ocr), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Business Process Management Software](https://www.g2.com/categories/business-process-management)

**Unique to M-Files (3):** [Engineering Document Management Software](https://www.g2.com/categories/engineering-document-management), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | Laserfiche | M-Files | 
|---|---|---|
| **Small-Business** | 14.0% | 33.3% | 
| **Mid-Market** | 60.4% | 49.6% | 
| **Enterprise** | 25.6% | 17.1% | 

### By Industry

#### Laserfiche

- **Government Administration:** 39.0%
- **Education Management:** 7.4%
- **Primary/Secondary Education:** 5.0%
- **Higher Education:** 4.4%
- **Financial Services:** 4.1%
- **Information Technology and Services:** 4.1%
- **Accounting:** 3.0%
- **Government Relations:** 2.8%
- **Utilities:** 2.6%
- **Banking:** 2.0%
- **Other:** 25.5%

#### M-Files

- **Information Technology and Services:** 16.7%
- **Marketing and Advertising:** 4.8%
- **Construction:** 4.8%
- **Oil & Energy:** 4.8%
- **Computer Software:** 4.4%
- **Financial Services:** 4.4%
- **Automotive:** 4.0%
- **Computer & Network Security:** 3.5%
- **Information Services:** 3.5%
- **Real Estate:** 2.6%
- **Other:** 46.3%

---
## Alternatives

### Alternatives to Laserfiche

- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (251 reviews)
- [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.4/5 stars (187 reviews)
- [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (453 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5255 reviews)
- [FineReader PDF for Windows and Mac](https://www.g2.com/products/finereader-pdf-for-windows-and-mac/reviews) — 4.5/5 stars (294 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (590 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (351 reviews)
- [WorkHQ Platform](https://www.g2.com/products/workhq-platform/reviews) — 4.5/5 stars (402 reviews)

### Alternatives to M-Files

- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (251 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (453 reviews)
- [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (351 reviews)
- [OpenText Documentum Content Management](https://www.g2.com/products/opentext-documentum-content-management/reviews) — 3.7/5 stars (57 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (503 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5255 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1540 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10417 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4369 reviews)

---
## Top Discussions

### Laserfiche

- Title: [Would it be possible to get a trial version of laserfiche RIO etc  (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?](https://www.g2.com/discussions/40129-would-it-be-possible-to-get-a-trial-version-of-laserfiche-rio-etc-e-g-billed-weekly-monthly-through-dedicated-server-provider-laserfiche-would-partner-with-would-be-great-and-safer-than-an-offline-i-guess) — 3 comments, 1 upvote
  > **Top comment:** "I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of..."
- Title: [What is the best way to explain Laserfische to a non-user?](https://www.g2.com/discussions/34045-what-is-the-best-way-to-explain-laserfische-to-a-non-user) — 3 comments, 1 upvote
  > **Top comment:** "The most robust digital file cabinet money can buy!!"
- Title: [What is Laserfiche software?](https://www.g2.com/discussions/what-is-laserfiche-software) — 2 comments
  > **Top comment:** "Electronic Content Management System"
- Title: [How many individuals in your workplace utilize Laserfiche Forms and Workflow?](https://www.g2.com/discussions/40188-how-many-individuals-in-your-workplace-utilize-laserfiche-forms-and-workflow) — 2 comments, 1 upvote
  > **Top comment:** "Id say about 90% use workflow, and 75% use forms. IT backgrounds vary, and I've seen novices thrive in workflow & forms once they enroll in training. "

### M-Files

- Title: [Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?](https://www.g2.com/discussions/is-anyone-else-struggling-with-ai-tagging-and-advanced-workflows-adding-chaos-instead-of-clarity) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">One thing you could try is turning on smaller workflows one at a time and validating results in a test vault before..."
- Title: [How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?](https://www.g2.com/discussions/how-are-you-dealing-with-the-older-feeling-desktop-client-and-extra-clicks-in-everyday-work) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You could also look at adjusting view settings and shortcuts so you’re only seeing fields and actions you use most..."
- Title: [What are you doing to cope with slow performance on large data sets and in the cloud?](https://www.g2.com/discussions/what-are-you-doing-to-cope-with-slow-performance-on-large-data-sets-and-in-the-cloud) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">It might help to check whether the vault structure or underlying hardware/network might be slowing things down, because..."
- Title: [How are you helping new and non‑technical colleagues get over the M-Files learning curve?](https://www.g2.com/discussions/how-are-you-helping-new-and-non-technical-colleagues-get-over-the-m-files-learning-curve) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You could also look into formal enablement or champion training so non-technical users get support from peers, since..."
- Title: [Complex setup and constant metadata tweaks slow my rollout and ongoing work](https://www.g2.com/discussions/complex-setup-and-constant-metadata-tweaks-slow-my-rollout-and-ongoing-work) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you considered rolling out M-Files in smaller phases with well-defined metadata rules and testing each phase..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/laserfiche-vs-m-files)