Link copied to clipboard # Laserfiche vs M-Files Comparison - What are their main differences? Share [ Export ](/compare/laserfiche/m-files/export.csv) LaserficheM-Files[+ Add Product](#) Pricing **Laserfiche** **$73.00** 1 User Per Month · Laserfiche Cloud Professional **M-Files** **Contact Vendor for Pricing** · Contact Vendor **Pricing Insights** from reviews Time to Implement **Laserfiche** 6 months Based on 32 responses **M-Files** 4 monthsFaster Based on 12 responses Return on Investment **Laserfiche** 21 months Based on 26 responses **M-Files** 20 months1 month sooner Based on 12 responses Perceived Cost **Laserfiche** $$$$$ **M-Files** $$$$$ Average Discount **Laserfiche** 9%1% more **M-Files** 8% ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Laserfiche** [ Ease of Use (118) ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews)[ Process Automation (88) ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews)[ Learning Curve (39) ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews)[ Learning Difficulty (33) ](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews) **M-Files** [ Ease of Use (93) ](https://www.g2.com/products/m-files/reviews?filters%5Bsentiment_snippet%5D=2082491&qs=pros-and-cons#reviews)[ Document Management (52) ](https://www.g2.com/products/m-files/reviews?filters%5Bsentiment_snippet%5D=2082295&qs=pros-and-cons#reviews)[ Learning Curve (32) ](https://www.g2.com/products/m-files/reviews?filters%5Bsentiment_snippet%5D=2082477&qs=pros-and-cons#reviews)[ Training Required (26) ](https://www.g2.com/products/m-files/reviews?filters%5Bsentiment_snippet%5D=2082260&qs=pros-and-cons#reviews) Integrations **Laserfiche** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dc604e36d183e7022a97f088b6cd6e07/accela.png "Product Avatar Image") Accela ](https://www.g2.com/products/accela/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-grantmaking.png "Product Avatar Image") Blackbaud Grantmaking ](https://www.g2.com/products/blackbaud-grantmaking/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1e5f74acd4e6bfef5379c83d20d1048c/civicplus-nextrequest.png "Product Avatar Image") CivicPlus NextRequest ](https://www.g2.com/products/civicplus-nextrequest/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b731af276c950ae032d175c60171259/clariti.jpg "Product Avatar Image") Clariti ](https://www.g2.com/products/clariti/reviews)[ View all ](https://www.g2.com/products/laserfiche/integrations) **M-Files** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8b49f2b6f9cd484b0efa52a4abd8269/microsoft-microsoft-power-bi.png "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cbdded440dd46c7dcb4debe3e10b5048/microsoft-sharepoint.png "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ View all ](https://www.g2.com/products/m-files/integrations) Screenshots **Laserfiche** ![Laserfiche screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/98316/Homescreen.png) **M-Files** ![M-Files screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1361531/search.png) **Ratings** from reviews Meets Requirements **Laserfiche** **9.1** /10 Based on 1,039 responses **M-Files** **8.8** /10 Based on 221 responses Ease of Use **Laserfiche** **8.8** /10 Based on 1,066 responses **M-Files** **8.5** /10 Based on 222 responses Ease of Setup **Laserfiche** **8.3** /10 Based on 775 responses **M-Files** **8.2** /10 Based on 181 responses Ease of Admin **Laserfiche** **8.5** /10 Based on 704 responses **M-Files** **7.7** /10 Based on 87 responses Quality of Support **Laserfiche** **9.0** /10 Based on 994 responses **M-Files** **8.5** /10 Based on 212 responses Has the product been a good partner in doing business? **Laserfiche** **9.2** /10 Based on 703 responses **M-Files** **8.4** /10 Based on 86 responses Product Direction (% positive) **Laserfiche** **9.5** /10 Based on 1,033 responses **M-Files** **8.9** /10 Based on 216 responses **Features** ratings from reviews Cloud Content Collaboration **8.9** /10 Based on 51 responses **9.3** /10 Based on 48 responses Enterprise Content Management (ECM) **8.8** /10 Based on 376 responses **8.6** /10 Based on 196 responses Document Scanning **8.9** /10 Based on 480 responses Not enough data Workflow Management Not enough data **8.9** /10 Based on 73 responses AP Automation **8.4** /10 Based on 120 responses Not enough data Digital Process Automation (DPA) **8.9** /10 Based on 223 responses Not enough data OCR **8.4** /10 Based on 271 responses Not enough data Online Form Builder **8.7** /10 Based on 239 responses Not enough data Engineering Document Management Not enough data **9.2** /10 Based on 35 responses Business Process Management **8.7** /10 Based on 491 responses Not enough data IT Documentation Not enough data **9.3** /10 Based on 61 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 14.1% Mid-Market(51-1000 emp.) 60.3% Enterprise(\> 1000 emp.) 25.6% Small-Business(50 or fewer emp.) 14.1% Mid-Market(51-1000 emp.) 60.3% Enterprise(\> 1000 emp.) 25.6% Small-Business(50 or fewer emp.) 33.3% Mid-Market(51-1000 emp.) 49.6% Enterprise(\> 1000 emp.) 17.1% Small-Business(50 or fewer emp.) 33.3% Mid-Market(51-1000 emp.) 49.6% Enterprise(\> 1000 emp.) 17.1% **Reviewers' Industry** [![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")](https://www.g2.com/products/laserfiche/reviews) Laserfiche Government Administration 38.9% Education Management 7.4% Primary/Secondary Education 5.0% Higher Education 4.4% Financial Services 4.2% Other 40.0% [![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files")](https://www.g2.com/products/m-files/reviews) M-Files Information Technology and Services 16.7% Marketing and Advertising 4.8% Construction 4.8% Oil & Energy 4.8% Computer Software 4.4% Other 64.3% Alternatives **Laserfiche Alternatives** ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare") [ DocuWare ](/products/docuware/reviews) ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks") [ Square 9 Softworks ](/products/square-9-softworks/reviews) ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase") [ Hyland OnBase ](/products/hyland-onbase/reviews) ![Box](https://images.g2crowd.com/uploads/product/hd_favicon/3d3eeece24c2d6963722f3fb8f7a03e7/box.svg "Box") [ Box ](/products/box/reviews) **M-Files Alternatives** ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare") [ DocuWare ](/products/docuware/reviews) ![Revver](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d9b1b35ae4dde5e7e28c8bcc945df6f/revver.png "Revver") [ Revver ](/products/revver/reviews) ![iManage Work](https://images.g2crowd.com/uploads/product/hd_favicon/e55d757a195abe94be51287f2f16e2ac/imanage-work.png "iManage Work") [ iManage ](/products/imanage-work/reviews) ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase") [ Hyland OnBase ](/products/hyland-onbase/reviews) ## Laserfiche vs M-Files FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Laserfiche vs M-Files? Laserfiche stands out for its higher G2 rating, stronger support, and more frequent reviewer-cited strengths in ease of use and process automation, while M-Files is recognized for its metadata-driven organization and integrations. | | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | [M-Files](https://www.g2.com/products/m-files/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.7/5 (1247 reviews) | 4.4/5 (273 reviews) | | Largest Segment | Mid-Market | Mid-Market | | Ease of Setup score | 8.3 | 8.2 | | Quality of Support score | 9.0 | 8.5 | | Top Reviewer-Cited Strength | Ease of Use (118 all-time mentions) | Ease of Use (93 all-time mentions) | ### How do the pricing models of Laserfiche and M-Files compare? Laserfiche is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to M-Files. - **Laserfiche:** In recent reviews, several reviewers note that while the initial cost can be high, the value delivered through automation and productivity gains is strong. - **M-Files:** Reviewers mention that M-Files pricing is perceived as high, but many still find it worth the investment due to its robust document management and workflow features. - **Switching reasons:** Some reviewers cite the desire for more affordable licensing and better ROI as reasons for considering alternatives to both products. ### What are the best alternatives to Laserfiche and M-Files? The top three alternatives to Laserfiche and M-Files are DocuWare, Square 9 Softworks, and Hyland OnBase. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | Initial cost can be high, but automation delivers strong value | Ease of Use (118 all-time mentions) | | [M-Files](https://www.g2.com/products/m-files/reviews) | 4.4/5 (273 reviews) | Mid-Market | Pricing perceived as high, but robust features justify investment | Ease of Use (93 all-time mentions) | | [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | — | Document Management | | [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) | 4.4/5 (179 reviews) | Mid-Market | — | Document Management | | [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | 4.4/5 (324 reviews) | Enterprise | — | Enterprise-Grade Features | ### Which Enterprise Content Management (ECM) features should I prioritize when comparing Laserfiche and M-Files? Buyers comparing Laserfiche and M-Files should prioritize ease of use, workflow automation, integrations, document management, and search functionality. - **Ease of Use:** Laserfiche (118 all-time mentions), M-Files (93 all-time mentions) - **Workflow Automation:** Laserfiche (56 all-time mentions for process improvement), M-Files (30 all-time mentions for automation) - **Integrations:** M-Files (37 all-time mentions), Laserfiche (integration mentioned in recent reviews) - **Document Management:** Laserfiche (65 all-time mentions), M-Files (52 all-time mentions) - **Search Functionality:** Laserfiche (33 all-time mentions), M-Files (31 all-time mentions) ### What are the pros and cons of Laserfiche vs M-Files? Laserfiche's headline strength is ease of use and process automation, while M-Files excels in metadata-driven organization and integration capabilities. - **Laserfiche strengths:** Ease of Use (118 all-time mentions), Document Management (65), Features (62), Form Creation (58), Process Improvement (56), Organization (51), Data Management (45), Search Functionality (33), Customer Support (25), User-Friendly Interface (24), Easy Implementation (16) - **Laserfiche trade-offs:** Learning Curve (39), Learning Difficulty (33), Performance Issues (22), Higher initial cost mentioned in recent reviews - **M-Files strengths:** Ease of Use (93), Document Management (52), Easy Access (45), Integrations (37), Security (34), Metadata Indexing (31), Automation (30), Team Collaboration (29), Customer Support (28), Features (28), Seamless Integration (28), User-Friendly Interface (26) - **M-Files trade-offs:** Learning Curve (32), Training Required (26), Higher pricing perception in recent reviews, Some reviewers note complexity in setup and configuration ### Is Laserfiche or M-Files better for small businesses? Laserfiche is a stronger fit for small businesses, with reviewers highlighting its ease of use and straightforward implementation. - **Laserfiche:** Largest segment is Mid-Market, but recent reviews from small organizations praise its user-friendly interface and easy training for non-technical staff. - **M-Files:** Largest segment is Mid-Market, and reviewers note a steeper learning curve and more complex setup, which can be challenging for smaller teams. ### Which Enterprise Content Management (ECM) platform has better integrations? M-Files is favored for integrations, with more frequent reviewer mentions and specific references to Microsoft 365 and Outlook. - **Laserfiche:** Recent reviews mention integration with Microsoft Office 365 and database systems, but without high all-time mention counts. - **M-Files:** Microsoft 365 (3 all-time mentions), Microsoft Outlook (2 all-time mentions), with 37 all-time mentions of integrations overall. ### How do Laserfiche and M-Files compare on customer support? Laserfiche leads on Quality of Support with a 0.5-point advantage over M-Files (9.0 vs 8.5). - **Laserfiche:** Reviewers frequently highlight responsive customer service, effective training resources, and quick resolution of issues. - **M-Files:** Reviewers describe support as knowledgeable and helpful, with positive experiences, though some note occasional delays or the need for technical assistance. ### Which is easier to implement, Laserfiche or M-Files? Laserfiche and M-Files score within 0.1 points on Ease of Setup (8.3 vs 8.2), indicating near parity in implementation difficulty. - **Laserfiche:** Reviewers describe initial setup as straightforward, with effective training and easy department-level implementation, though some mention a learning curve for advanced features. - **M-Files:** Reviewers note that setup can be complex due to metadata configuration and workflow customization, but many find the process manageable with support assistance. ### Which product has better Workflows? Laserfiche is more frequently cited for its workflow capabilities, with higher all-time mention counts and strong reviewer sentiment for process automation. - **Laserfiche:** 56 all-time mentions for process improvement, 58 for form creation, and multiple recent reviews highlight workflow automation as a core benefit. - **M-Files:** 30 all-time mentions for automation, with reviewers noting robust workflow features and version control, though some mention a steeper learning curve for custom workflows.