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Compare Laserfiche and M-Files 
Featured Products
At a Glance
Market Segments
Mid-Market (59.9% of reviews)
Mid-Market (47.5% of reviews)
Entry-Level Pricing
$53.00 1 Users Per Year
Contact Vendor for Pricing
Laserfiche
Star Rating
(1,161)4.7 out of 5
Market Segments
Mid-Market (59.9% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Year
Browse all 3 pricing plansM-Files
Star Rating
(282)4.4 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about M-FilesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Laserfiche excels in document management, with users praising its ability to automate tasks like creation, approval, and signing. This efficiency allows teams to easily access and share documents, making it a strong choice for organizations focused on streamlining their workflows.
- Users say M-Files stands out for its intuitive interface and ease of access, allowing users to retrieve documents from anywhere, whether at home or on the go. This flexibility is highlighted by reviewers who appreciate the seamless integration with daily processes, enhancing productivity.
- According to verified reviews, Laserfiche has a higher overall satisfaction score, reflecting its strong performance in areas like quality of support and ease of use. Users commend the platform for its robust support system, which contributes to a smoother user experience.
- Reviewers mention that M-Files offers excellent version control and permission management, making it easy to track changes and manage access. This feature is particularly beneficial for teams that require strict document oversight and collaboration.
- G2 reviewers highlight that while Laserfiche has a strong presence in the mid-market segment, M-Files has a broader appeal with its flexible pricing model, which can cater to various business sizes. This adaptability can be a deciding factor for organizations looking for scalable solutions.
- Users report that both platforms have their strengths, but Laserfiche's superior document digitization capabilities give it an edge in automating document management processes. This feature allows users to efficiently manage their documents, enhancing overall productivity.
Pricing
Entry-Level Pricing
Laserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Free Trial
Laserfiche
No trial information availableM-Files
Free Trial is available
Ratings
Meets Requirements
9.1
985
8.9
230
Ease of Use
8.8
1,012
8.6
231
Ease of Setup
8.2
732
8.3
190
Ease of Admin
8.5
710
7.7
88
Quality of Support
9.0
942
8.6
221
Has the product been a good partner in doing business?
9.2
709
8.4
87
Product Direction (% positive)
9.5
988
8.9
225
Features by Category
File Management
8.4
32
9.5
41
9.2
33
9.2
40
9.0
31
9.6
42
9.0
31
9.6
42
8.2
29
8.6
40
Agentic AI - Cloud Content Collaboration
Not enough data
8.6
6
Not enough data
8.3
7
Not enough data
8.6
7
Collaboration
9.0
31
9.3
40
9.1
31
9.4
41
8.2
31
9.2
40
8.7
30
9.3
42
Administration
9.1
31
9.2
40
9.3
31
9.4
39
9.1
31
9.1
42
9.5
29
8.7
39
9.1
29
9.0
39
9.4
29
9.4
40
Platform
9.2
44
9.4
38
8.6
44
9.4
37
9.0
44
9.3
35
8.4
44
9.3
32
Edit
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Not enough data
Logistics
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
448
Not enough data
9.0
447
Not enough data
Setup
Not enough data
9.2
69
Not enough data
9.1
66
Not enough data
9.0
66
Not enough data
8.8
70
Management
Not enough data
9.1
68
Not enough data
8.9
65
Not enough data
9.2
67
Generative AI
Not enough data
8.7
62
Agentic AI - Workflow Management
Not enough data
9.4
18
Not enough data
9.3
19
Not enough data
9.3
18
Not enough data
9.1
19
Not enough data
9.4
19
Not enough data
9.3
20
Not enough data
9.3
20
Invoice Management
8.9
100
Not enough data
8.5
81
Not enough data
9.1
111
Not enough data
Invoice Processing
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Not enough data
Analytics
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Not enough data
Integration
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Not enough data
Risk
8.5
97
Not enough data
8.7
98
Not enough data
8.6
88
Not enough data
Recovery
8.3
70
Not enough data
8.5
104
Not enough data
Audit
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Not enough data
Fraud
8.2
76
Not enough data
8.3
87
Not enough data
8.4
92
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Not enough data
Forms
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Not enough data
Automation
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Not enough data
Document Processing
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Not enough data
Platform Additional Functionality
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Not enough data
Additional Functionality
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Not enough data
Data Management
Not enough data
9.4
34
Not enough data
9.2
30
Not enough data
9.3
28
Dashboards
Not enough data
8.4
30
Not enough data
8.6
30
Not enough data
8.7
30
Not enough data
8.6
31
Collaboration
Not enough data
9.3
32
Not enough data
8.6
29
Not enough data
9.0
33
Not enough data
9.3
28
Security
Not enough data
9.1
29
Not enough data
8.6
25
Not enough data
9.4
30
Generative AI
8.3
126
Not enough data
8.0
123
Not enough data
Process Management
8.9
416
Not enough data
8.7
404
Not enough data
8.9
404
Not enough data
8.5
319
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
9.1
354
Not enough data
Customization
9.0
445
Not enough data
9.1
450
Not enough data
9.1
448
Not enough data
8.5
386
Not enough data
8.6
386
Not enough data
Collaboration
8.7
419
Not enough data
8.6
395
Not enough data
9.0
424
Not enough data
9.0
431
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.1
352
Not enough data
Management and Discovery - IT Documentation
Not enough data
9.1
57
Not enough data
9.3
54
Not enough data
9.4
54
Operations - IT Documentation
Not enough data
9.2
53
Not enough data
8.8
52
Not enough data
9.4
56
Agentic AI - Enterprise Content Management (ECM)
Not enough data
8.7
34
Not enough data
9.0
32
Not enough data
9.0
33
File Management
9.1
287
9.2
147
9.4
298
9.2
150
8.9
284
8.5
112
8.9
265
9.2
132
8.7
253
8.7
135
8.8
258
8.6
127
9.2
266
8.3
111
8.5
236
8.4
106
8.8
240
8.5
116
8.9
289
9.1
148
9.0
267
8.8
132
8.0
199
8.6
115
Workflow
9.2
278
8.8
135
9.0
269
8.7
134
9.0
265
8.6
127
9.2
262
8.9
127
8.7
214
8.8
115
Platform
8.6
177
9.0
110
8.9
278
8.8
144
8.6
256
8.5
127
8.9
228
8.7
126
8.4
196
8.7
111
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Laserfiche and M-Files are categorized as Document Management, Cloud Content Collaboration, and Enterprise Content Management (ECM)
Unique Categories
Laserfiche is categorized as Document Scanning, Digital Process Automation (DPA), AP Automation, OCR, Online Form Builder, and Business Process Management
M-Files is categorized as Engineering Document Management, Workflow Management, and IT Documentation
Reviews
Reviewers' Company Size
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
M-Files
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
38.0%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.2%
Other
40.7%
Information Technology and Services
15.7%
Marketing and Advertising
5.1%
Oil & Energy
4.7%
Education Management
4.7%
Construction
4.7%
Other
65.3%
Alternatives
Discussions
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
What kind of companies use M-Files?
1 Comment
Official Response from M-Files
M-Files has customers in over 100 countries and range from organizations that just want to eliminate confusing folder structures to those companies with...Read more
Is M-Files 21 CFR Part 11 compliant?
1 Comment
Official Response from M-Files
M-Files enables organizations to comply with FDA 21 CFR Part 11 regulations. An essential part of fulfilling these regulations is the use of revision and...Read more
Does M-Files provide an audit trail?
1 Comment
Official Response from M-Files
M-Files includes the following audit trail functionality:
- Recording of object-specific events, such as object addition, modification and deletion...Read more
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