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Klaar Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Klaar for its seamless goal updating, enhancing productivity and simplifying feedback processes significantly. (19 mentions)
Users commend the exceptional customer support from Klaar, ensuring seamless implementation and ongoing assistance for their needs. (17 mentions)
Users appreciate the ease of use of Klaar, benefiting from straightforward implementation and ongoing responsive support. (17 mentions)
Users value the flexibility of Klaar, facilitating seamless adjustments and enhancing performance review processes effortlessly. (11 mentions)
Users commend Klaar for its flexible and intuitive performance management tools that enhance both usability and employee engagement. (11 mentions)
Users value the customization capabilities of Klaar, tailoring the tool to fit their unique organizational needs effectively. (10 mentions)
Users value the responsive customer support and continuous feature enhancements of Klaar, ensuring tailored solutions for their needs. (8 mentions)
Users note the poor interface design of Klaar, suggesting it could benefit from improved UX and UI consistency. (5 mentions)
Users find Klaar's difficult usability a barrier to enjoyment, hoping for more user-friendly improvements in the future. (4 mentions)
Users experience a steep learning curve with Klaar, finding setup and navigation challenging despite helpful onboarding. (3 mentions)
Users find Klaar's UI not user-friendly, especially with tedious check-in processes and multiple steps for editing. (3 mentions)
Users feel there is a need for improvements in UX and UI to enhance the overall experience. (2 mentions)
Users feel that Klaar's UI is complex and could benefit from improvements for a better experience. (1 mentions)

Top Pros or Advantages of Klaar

1. Goal Setting
Users commend Klaar for its seamless goal updating, enhancing productivity and simplifying feedback processes significantly.
See 19 mentions

See Related User Reviews

SG

Seth G.

Mid-Market (51-1000 emp.)

5.0/5

"A Thoughtfully Built Platform That Makes Performance Effortless"

What do you like about Klaar?

Klaar quietly does the heavy lifting in the background. Our goals are auto-updated thanks to integrations with tools like Jira and Salesforce, so we d

Sugandha A.
SA

Sugandha A.

Mid-Market (51-1000 emp.)

5.0/5

"Performance Reviews Are Now Faster and Far More Accurate"

What do you like about Klaar?

What stood out to us was how Klaar could generate review inputs based on real conversations and goal updates. Feedback doesn’t feel like it’s coming o

2. Customer Support
Users commend the exceptional customer support from Klaar, ensuring seamless implementation and ongoing assistance for their needs.
See 17 mentions

See Related User Reviews

AK

Ankit K.

Enterprise (> 1000 emp.)

5.0/5

"The Klaar is very easy to use tool have capabilities to manage the performance, 360, IDP and TC etc."

What do you like about Klaar?

Best part pf the tool can customize as per your organisiation needs basis and help in performance, talent management, TC, IDP and 360. Durring the

Utkarsh B.
UB

Utkarsh B.

Mid-Market (51-1000 emp.)

5.0/5

"Very good OKR tool, great customer service, agile and nimble team open to inputs & feedback"

What do you like about Klaar?

We've used Klaar for their OKR module and have had a very easy time during implementation, amazing support from the implementation team & ongoing

3. Ease of Use
Users appreciate the ease of use of Klaar, benefiting from straightforward implementation and ongoing responsive support.
See 17 mentions

See Related User Reviews

Manmeet .
M

Manmeet .

Enterprise (> 1000 emp.)

5.0/5

"Calibrations are finally feel like control instead of chaos"

What do you like about Klaar?

Klaar turned what used to be an Ops nightmare into a controlled, secure, and streamlined experience. Features like custom group creation, visibili

Ambesh T.
AT

Ambesh T.

Mid-Market (51-1000 emp.)

5.0/5

"New age product with great flexibility & an even better team to work with"

What do you like about Klaar?

You might find a lot of tools in the market that provide you with the required solutions but Klaar other than solving your needs will also give you a

4. Flexibility
Users value the flexibility of Klaar, facilitating seamless adjustments and enhancing performance review processes effortlessly.
See 11 mentions

See Related User Reviews

SREENAND S.
SS

SREENAND S.

Mid-Market (51-1000 emp.)

5.0/5

"Works well even in fast-changing orgs"

What do you like about Klaar?

I’ve seen many systems promise flexibility but deliver complexity. Klaar is the opposite.

Sahul M.
SM

Sahul M.

Mid-Market (51-1000 emp.)

5.0/5

"Scales Well as We Grow"

What do you like about Klaar?

It’s *adaptable*. As we grow, we’ve had to tweak our review cycles, and Klaar gives us the flexibility to adjust without breaking existing processes.

5. Performance Management
Users commend Klaar for its flexible and intuitive performance management tools that enhance both usability and employee engagement.
See 11 mentions

See Related User Reviews

SG

Seth G.

Mid-Market (51-1000 emp.)

5.0/5

"A Thoughtfully Built Platform That Makes Performance Effortless"

What do you like about Klaar?

Klaar quietly does the heavy lifting in the background. Our goals are auto-updated thanks to integrations with tools like Jira and Salesforce, so we d

RK

Ram K.

Enterprise (> 1000 emp.)

5.0/5

"The most comprehensive OKRs and Performance Management platform I've used"

What do you like about Klaar?

1. Their OKRs module is the most flexible one that I have come across. It can handle complex workflows, OKR cascades, and is very helpful for leaders

6. Customization
Users value the customization capabilities of Klaar, tailoring the tool to fit their unique organizational needs effectively.
See 10 mentions

See Related User Reviews

Manmeet .
M

Manmeet .

Enterprise (> 1000 emp.)

5.0/5

"Calibrations are finally feel like control instead of chaos"

What do you like about Klaar?

Klaar turned what used to be an Ops nightmare into a controlled, secure, and streamlined experience. Features like custom group creation, visibili

AK

Ankit K.

Enterprise (> 1000 emp.)

5.0/5

"The Klaar is very easy to use tool have capabilities to manage the performance, 360, IDP and TC etc."

What do you like about Klaar?

Best part pf the tool can customize as per your organisiation needs basis and help in performance, talent management, TC, IDP and 360. Durring the

7. Features
Users value the responsive customer support and continuous feature enhancements of Klaar, ensuring tailored solutions for their needs.
See 8 mentions

See Related User Reviews

Manmeet .
M

Manmeet .

Enterprise (> 1000 emp.)

5.0/5

"Calibrations are finally feel like control instead of chaos"

What do you like about Klaar?

Klaar turned what used to be an Ops nightmare into a controlled, secure, and streamlined experience. Features like custom group creation, visibili

Sahul M.
SM

Sahul M.

Mid-Market (51-1000 emp.)

5.0/5

"Scales Well as We Grow"

What do you like about Klaar?

It’s *adaptable*. As we grow, we’ve had to tweak our review cycles, and Klaar gives us the flexibility to adjust without breaking existing processes.

Top Cons or Disadvantages of Klaar

1. Poor Interface Design
Users note the poor interface design of Klaar, suggesting it could benefit from improved UX and UI consistency.
See 5 mentions

See Related User Reviews

Rupali S.
RS

Rupali S.

Mid-Market (51-1000 emp.)

4.5/5

"Simple but very effective!"

What do you dislike about Klaar?

It is still early days..while a lot has been done..A lot will be done in the future. So It may not have the best UX at this stage but question is ..do

Ranaq  S.
RS

Ranaq S.

Mid-Market (51-1000 emp.)

5.0/5

"A wonderfull, robust and flexible tool which covers most aspects of talent management."

What do you dislike about Klaar?

The UX could be imporoved upon by the teams to make it a bit more friendly on the eye and mind.

2. Difficult Usability
Users find Klaar's difficult usability a barrier to enjoyment, hoping for more user-friendly improvements in the future.
See 4 mentions

See Related User Reviews

Rupali S.
RS

Rupali S.

Mid-Market (51-1000 emp.)

4.5/5

"Simple but very effective!"

What do you dislike about Klaar?

It is still early days..while a lot has been done..A lot will be done in the future. So It may not have the best UX at this stage but question is ..do

Antara T.
AT

Antara T.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent OKRs platform with flexible features and great customer service."

What do you dislike about Klaar?

An improved UX would be nice. And potential for gamified elements (on our wishlist).

3. Learning Curve
Users experience a steep learning curve with Klaar, finding setup and navigation challenging despite helpful onboarding.
See 3 mentions

See Related User Reviews

Manmeet .
M

Manmeet .

Enterprise (> 1000 emp.)

5.0/5

"Calibrations are finally feel like control instead of chaos"

What do you dislike about Klaar?

Initially, there was a learning curve with setting up complex groups and access spans, but the Klaar team provided strong onboarding and templates

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Important parts of HR function"

What do you dislike about Klaar?

The UI could be a little better. As the users need do a lot of back & forth whenever they are doing a check-in on their OKRs. They find it a littl

4. Not User-Friendly
Users find Klaar's UI not user-friendly, especially with tedious check-in processes and multiple steps for editing.
See 3 mentions

See Related User Reviews

NM

Nimesh M.

Mid-Market (51-1000 emp.)

5.0/5

"A very thoughtfully built out platform that's been an absolute delight to use"

What do you dislike about Klaar?

Nothing as such at the moment, maybe their UI can be better slightly.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Important parts of HR function"

What do you dislike about Klaar?

The UI could be a little better. As the users need do a lot of back & forth whenever they are doing a check-in on their OKRs. They find it a littl

5. Improvements Needed
Users feel there is a need for improvements in UX and UI to enhance the overall experience.
See 2 mentions

See Related User Reviews

Antara T.
AT

Antara T.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent OKRs platform with flexible features and great customer service."

What do you dislike about Klaar?

An improved UX would be nice. And potential for gamified elements (on our wishlist).

PB

Palakh B.

Mid-Market (51-1000 emp.)

5.0/5

"The future of Talent Management"

What do you dislike about Klaar?

The UI has scope for improvement; nothing major but the only thing that I could think of.

6. Complex UI
Users feel that Klaar's UI is complex and could benefit from improvements for a better experience.
See 1 mentions

See Related User Reviews

NM

Nimesh M.

Mid-Market (51-1000 emp.)

5.0/5

"A very thoughtfully built out platform that's been an absolute delight to use"

What do you dislike about Klaar?

Nothing as such at the moment, maybe their UI can be better slightly.

Klaar Reviews (43)

Reviews

Klaar Reviews (43)

4.9
43 reviews
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SG
HR & Operations Director
Mid-Market (51-1000 emp.)
"A Thoughtfully Built Platform That Makes Performance Effortless"
What do you like best about Klaar?

Klaar quietly does the heavy lifting in the background. Our goals are auto-updated thanks to integrations with tools like Jira and Salesforce, so we don’t have to remind teams to log progress. That alone saves hours each week.

What really stands out is the AI. It listens in on 1:1s (with consent), summarizes the conversation in real time, and even suggests talking points for the next meeting. During reviews, it helps draft performance feedback that’s surprisingly on point. The entire flow feels intuitive, not forced. Review collected by and hosted on G2.com.

What do you dislike about Klaar?

The mobile experience is the strongest I have seen in an app but it still is not as strong as the webapp. Review collected by and hosted on G2.com.

AS
Assistant Manager - Talent and Leadership Development
Enterprise (> 1000 emp.)
"Smart and Scalable - Klaar Makes Performance Management Effortless"
What do you like best about Klaar?

Klaar made our performance review process super simple and easy to manage. What used to take months is now a smooth process with very little setup. The system is super flexible and easy for our employees to use. We love the automated reminders, smart dashboards, and especially the new multilingual support - it lets our global team give feedback in their own language. The integration with our HRIS is seamless, and their customer support team (plus the new AI features) really help us stay on top of all our reporting needs. Review collected by and hosted on G2.com.

What do you dislike about Klaar?

The platform offers configuration options that can take a little time to explore fully. That said, their support team is incredibly responsive and helps us make the most of it quickly. Review collected by and hosted on G2.com.

DK
Lead - Human Resource Manager
Enterprise (> 1000 emp.)
"The most robust Talent Management platform I've used"
What do you like best about Klaar?

Performance Management is genuinely a heavy lift. No matter how much we try to simplify the process, once the organization reaches a certain level, the process does tend to get heavy, if we need to ensure people are getting developmental feedback. The difference I observed in Klaar is that they don't add on to the 'heaviness', if I may use that word. It's a platform that helps drive Performance Management for everybody, not just digitize an offline process (that's honestly what most of the other platforms do). Review collected by and hosted on G2.com.

What do you dislike about Klaar?

You might run into one or two minor glitches, that's about it. Nothing you won't find even in the Workdays of the world. Review collected by and hosted on G2.com.

Nivya T.
NT
Senior HR Specialist
Mid-Market (51-1000 emp.)
"A performance platform that drives real development"
What do you like best about Klaar?

Klaar offers an end-to-end solution for running 360° feedback programs with ease. The platform is intuitive, fast, and customizable, allowing us to gather meaningful feedback across cohorts - peers, team members, and supervisors - based on our organizational values. Its AI capabilities strike the right balance between anonymity and actionable insights, and the IDP module ensures structured, personalized development planning. Review collected by and hosted on G2.com.

What do you dislike about Klaar?

Nothing significant. Their UI has been improving rapidly and will soon be up there with the best experiences out there Review collected by and hosted on G2.com.

PD
Director, People
Mid-Market (51-1000 emp.)
"Took the Chaos Out of Review Season"
What do you like best about Klaar?

All the data we need — goals, project outcomes, past notes — are already available when it’s time to give feedback. That’s a huge shift from our earlier tools. It's also incredibly well connected with the downstream developmental actions which a lot of platforms either miss out on or treat in silos. Review collected by and hosted on G2.com.

What do you dislike about Klaar?

Since their AI is extremely strong, you have to prepare your internal stakeholders to make full use of it. It's not really something that I don't like about Klaar, but I thought of highlighting just in case. Review collected by and hosted on G2.com.

Manmeet .
M
Manager - Rewards & People Excellence
Enterprise (> 1000 emp.)
"Calibrations are finally feel like control instead of chaos"
What do you like best about Klaar?

Klaar turned what used to be an Ops nightmare into a

controlled, secure, and streamlined experience.

Features like custom group creation, visibility spans, and

comment trails give us unmatched clarity. We love how

data syncs directly from reviews and employee systems,

and how easily we can set formula-based logic and

auto-color code outcomes all inside the platform and not

in a spreadsheet Review collected by and hosted on G2.com.

What do you dislike about Klaar?

Initially, there was a learning curve with setting up complex

groups and access spans, but the Klaar team provided

strong onboarding and templates to ease us in. Review collected by and hosted on G2.com.

Keshav P.
KP
Director -HR
Mid-Market (51-1000 emp.)
"AI that actually delivers value (and isn't just a glorified grammar correction tool)"
What do you like best about Klaar?

Goals and 1:1s are seamlessly integrated with performance reviews. I have no clue why we had to wait till 2025 to have this feature on any platform but here we are - Klaar seems to have cracked it. The feedback suggestions feel natural, not robotic. I rarely edit more than a line or two. It pulls from real conversations and outcomes, which adds a ton of credibility. Review collected by and hosted on G2.com.

What do you dislike about Klaar?

Currently, they support 7 languages (English, Spanish, French, German, etc.) if I'm not mistaken. I’d love it if it can be offered in a few more - they have said this will be released soon though. Review collected by and hosted on G2.com.

Arun K.
AK
HR Business Partner
Mid-Market (51-1000 emp.)
"A platform HR and managers both agree on surprisingly"
What do you like best about Klaar?

Klaar has helped us operationalize what used to be HR theory. We talk a lot about transparency, feedback culture, and agility, but Klaar has helped us to put that in motion. Review collected by and hosted on G2.com.

What do you dislike about Klaar?

Their AI is genuinely strong, but it needs data to work. So, expect to wait for a month or a quarter depending on your company's frequency of usage. Review collected by and hosted on G2.com.

SK
Vice President HR (Head)
Mid-Market (51-1000 emp.)
"Doesn’t try to do everything—but does Performance and Talent Management well"
What do you like best about Klaar?

Klaar is a great SSOT for capturing, reviewing and sharing Performance Conditions with the organization. We were able to design our Org wide OKRs on the platform quite easily. Publishing and socializing the same across the entire org became super easy as well. Review collected by and hosted on G2.com.

What do you dislike about Klaar?

The team has been able to build fantastic set of capabilities and features which require constant effort to adopt and socialize. Beyond the core functionalities the adoption remains low. Hoping it would improve in coming days with a solid Program Mangement and Customer Success team in place. Review collected by and hosted on G2.com.

MG
Assistant Manager - Human Capital
Mid-Market (51-1000 emp.)
"Great platform and CS team!"
What do you like best about Klaar?

We rolled out Klaar in phases, starting with OKRs. Now we’ve expanded into performance reviews including calibration, and competencies. Their CS team is amazingly responsive and the platform pretty much drives its own adoption. Review collected by and hosted on G2.com.

What do you dislike about Klaar?

There were a few minor glitches in year 1 when they had just started out in There were a few minor glitches in year 1 when they had just started out in 2022. Review collected by and hosted on G2.com.