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By Kimola
How would you rate your experience with Kimola?
Tagging
Tag content to organize and assign to specific departments or categories
Segmentation
Break down a population of users by demographics, sequence actions, time, and able to build custom segments.
Custom Reports and Dashboards
Allows users to easily build customized reports and dashboards.
Thematic Analysis
Identifies key phrases, themes, and patterns within a given text
Sentiment Analysis
Outputs the sentiment (positive or negative) of a given text
NPS/CSAT Scoring
Measures and reports on NPS, CSAT, or other metrics over time
Online Reviews
Analyzes feedback from online reviews
Surveys
Analyzes feedback from surveys through built-in survey features or integrations with survey tools
Social Media
Analyzes customer feedback from social media
Customer Service Channels
Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat
Integration
This feature was mentioned in 14 Kimola reviews.
Provides the ability to import data from a variety of sources and in multiple data formats.
Maintenance
15 reviewers of Kimola have provided feedback on this feature.
Consistently maintains, updates, and tests data sources to ensure quality.
No-Code
16 reviewers of Kimola have provided feedback on this feature.
Allows users to analyze data easily without the need to code.
Security
Based on 15 Kimola reviews.
Ensures privacy and security of customer data.
Data Visualization
Visualizes text data through charts and graphs.
Automation
Automates back-end technical manual processes.
Named entity recognition
This feature was mentioned in 16 Kimola reviews.
Identifies entities such as organization, person name, location, etc
Keyphrase Extraction
Based on 16 Kimola reviews.
Extracts keyphrases to determine patterns and themes within text.
Topic Analysis
Automatically identifies and organizes text based on topic or subject matter.
Utilizes sentiment analysis to capture user feedback.
Language Identification
Identifies the language in which text was written in.
Pre-Built Parameterization
This feature was mentioned in 15 Kimola reviews.
Allow capabilities to be customized (key-phrase, topics, sentiment, named entity) by adding keywords or exceptions.
Compositionality
User created models can be used as features/pre-built in other models
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
