Kertos Reviews & Product Details

Kertos makes building an Information Security Management System incredibly smooth and intuitive. The platform gives us structure, guidance, and smart automation — we always know what to do next. The modular setup, templates, and integrations make complex ISO requirements simple to implement. The support team is knowledgeable and always available when we need them. Review collected by and hosted on G2.com.

There’s little to dislike. Some parts of the platform still evolve quickly, so occasional updates require a short learning curve — but the improvements always add real value. Review collected by and hosted on G2.com.

What particularly impressed me about Kertos was the truly heartfelt onboarding: From the first conversation, it was clear that team spirit, openness, and a "we'll get through this together" attitude are lived here. Our IT manager was also thrilled from the first contact – the support was very professional and at the same time on a friendly, direct "you" level. Furthermore, Kertos scores with a modern compliance solution that allows standards like ISO 27001 to be implemented in a structured and efficient manner. The board looks very user-friendly and it's easy to work through the individual open to-dos, which makes it easy to plan and implement open tasks in a structured way. I was also positively impressed by the number of tools/platforms that could be integrated. The implementation and use of the platform was very simple and frequently used. Review collected by and hosted on G2.com.

I can honestly say I have nothing negative to report. Both the collaboration and communication were consistently professional, friendly, and straightforward. Review collected by and hosted on G2.com.

As a fast-growing tele-ophthalmology company dedicated to accessible and high-quality eye care, we value compliance efficiency and clarity. Kertos stands out for its intuitive, all in one compliance platform that centralizes and simplifies ISMS implementation - no more juggling Excel sheets or JIRA boards. Its automation capabilities (especially around ISO 27001 and GDPR documentation) have been invaluable, with up to 60 % of certification workflows handled automatically.

We also deeply appreciate the strong expert support: German-speaking and structured, with clear guidance milestones and regular check ins - that has helped keep our ISO journey on track. On top of that, Kertos’ integrated AI based guide (KAI) demystifies compliance complexities and accelerates our audit readiness. Review collected by and hosted on G2.com.

While Kertos has been transformative, one minor limitation is that some integrations require initial configuration effort. Especially when aligning with niche or heavily customized internal systems. That said, once set up, the no code interface makes ongoing management very smooth. Review collected by and hosted on G2.com.

What particularly impressed me was the warm and structured onboarding. From the first conversation, it was noticeable that at Kertos, team spirit, openness, and a genuine "we'll get through this together" mentality are lived. Our IT manager was also enthusiastic from the first contact – the customer support was consistently professional, fast, and at the same time pleasantly personal on a direct "you" level.

Furthermore, Kertos impresses with a modern compliance solution that enables easy implementation of standards like ISO 27001. The user-friendliness of the board is particularly noteworthy: it is clearly structured, intuitive to use, and facilitates the structured planning and processing of open tasks.

Another plus point is the large number of functions and the simplicity of integrating various tools and platforms. This allows Kertos to be flexibly integrated into existing systems. The frequency of use in everyday work also shows how well the tool is received – it is used regularly and with noticeable added value for the entire team. The implementation after onboarding also sounded very simple. Review collected by and hosted on G2.com.

Some functions could be designed to be a bit more intuitive, and occasionally the implementation of small adjustments takes a bit longer. An even easier handling would also be desirable when integrating new tools – overall, however, these are only minor points in an otherwise very positive overall impression. Review collected by and hosted on G2.com.

We initially worked with Kertos for our ISO 27001 certification and were extremely impressed by their expertise, structured approach, and commitment to delivering results. The team made a complex process feel smooth and manageable, guiding us every step of the way through weekly check-ins with clear communication and actionable advice.

Because of this great experience, we have since engaged Kertos for GDPR compliance and AI Act readiness as well. They consistently bring deep knowledge, practical solutions, and a proactive mindset to every project. Review collected by and hosted on G2.com.

If there’s one area for improvement, it would be to enhance the user experience in their Kertos platform. While it's a helpful way to document and keep oversight of various components, it could be a little more user-friendly. Review collected by and hosted on G2.com.

Kertos’ GDPR features, especially the DSR workflows, fit integrate seamlessly with our operations. They’ve automated 100% of our compliance tasks, so what used to take days is now done in minutes and in many cases, does not even require a compliance manager's interaction anymore. Onboarding was a breeze as most integrations can be added with just a few clicks from a list of several hundreds of tools. Our homebrewn software is connected via API. Their team is very responsive and helps within hours if something beyond the standard scope is needed (which we saw rarely). As a European company, we also value having a partner from Europe that understands requirements and challenges first hand while easily measuring up to US compliance products. Review collected by and hosted on G2.com.

Once implemented, it gets easy to forget we're even using the platform as it handles most issues by itself. Review collected by and hosted on G2.com.

Our experience with Kertos is consistently positive. The platform has proven to be an extremely robust and user-friendly solution for automating our GDPR compliance. User-friendliness and onboarding (shout-out to the fantastic onboarding team... without you, we would have been lost in the jungle of GDPR):

Even getting acquainted with Kertos was a breeze thanks to the intuitive user interface and excellent support. The Kertos team actively supported us from the beginning and ensured that we could use the platform quickly and efficiently.

The dashboards are clearly structured and provide a quick overview of all relevant compliance activities. Functionality and automation. Kertos has enabled us to significantly speed up manual processes such as responding to information requests, creating records of processing activities, and managing data security incidents. The integrations with other tools are seamless and save us a lot of time and effort. The automatic classification of data and tracking of access rights have helped us improve our data protection processes.

Conclusion:

Kertos is more than just a tool; it is a comprehensive solution that has helped us simplify, accelerate, and improve our GDPR compliance. We can highly recommend the platform to any company that wants to digitize and automate its data protection processes. Kertos offers an excellent combination of functionality, user-friendliness, and outstanding support. Review collected by and hosted on G2.com.

One point that stood out to us is the customizability of the reports and dashboards. Although the standard dashboards are very good and clear, it would be great if we had the ability to tailor certain widgets and data points even more to our specific needs. Review collected by and hosted on G2.com.

Kertos speed up the compliance workflow. We now automated almost 100% of our compliance tasks. Previous we used Vanta for compliance but switched to Kertos because the exactly now what a European startup needs. The easy integration of other Systems into Kertos helped us to provide an easy way to proof also our ongoing compliance. The implementation of Kertos was quite easy and the switch away from Vanta was the right step.

We use the Platform to train our employees regarding compliance and use it supervise our compliance frameworks during the whole year. When we need support, we get direct a quick and competent response from their customer support. Review collected by and hosted on G2.com.

To be honest, finding something significant to "dislike" about Kertos is challenging, especially given the immense value it provides. All processes are speeded up and we have more time to focus on our product and less on filling out forms for compliance checks and audits. Review collected by and hosted on G2.com.

As a quickly growing scale-up, I could not imagine a better partner for compliance. We started with GDPR and added ISO through a cross-sell – all handled within the same platform. Kertos is the number one European Vanta alternative: full automation, hundreds of integrations, and the same technical strength but with local expertise. The personal support is always there when we need it. Review collected by and hosted on G2.com.

It's hard to find a true 'dislike.' I will say that because the platform is so comprehensive and automates so much, we had to take a moment to fully understand all of its capabilities. It’s a powerful tool, not a simple checklist, so there’s a small initial learning curve to unlock its full value. But their team was fantastic in helping us get up to speed. Review collected by and hosted on G2.com.

Kertos made our journey toward ISO certification incredibly smooth and efficient. The platform’s clear structure, intuitive interface, and ready-to-use templates saved us weeks of work. The customer support team was responsive and knowledgeable, guiding us through every step and ensuring we stayed on track. Review collected by and hosted on G2.com.

There’s very little to dislike. If anything, we’d love to see even more integrations with other tools we use daily, to make the workflow even more seamless. Review collected by and hosted on G2.com.