Intruder Reviews & Product Details

Intruder Overview

What is Intruder?

Intruder is a cloud-based vulnerability scanner that helps to find weaknesses in your online systems before the hackers do. It saves you time by proactively scanning for new threats as well as offering a unique threat interpretation system that makes vulnerability management easy.

Intruder Details
Website
Product Description

Intruder is a proactive security monitoring platform for internet-facing systems.


Seller Details
Seller
Intruder Systems Ltd
Company Website
Year Founded
2015
HQ Location
London, United Kingdom
Twitter
@intruder_io
534 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®

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Intruder Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I love the proactive emerging threat scans that scan for vulnerabilities as they come up. I don't have to wait for a monthly scan to uncover a critical vulnerability of our system. I also love that it's tied directly to Slack so my IT Ops Engineers can see right away there is a new emerging threat and very quickly the result of the scan. This gives me a little peace of mind that we're doing our best to maintain security and address issues immediately. Review collected by and hosted on G2.com.

What do you dislike?

I haven't found any downsides yet. The cost of Intruder is less than it would cost to have someone perform these scans. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Intruder helped us identify a few vulnerabilities on our website and I'm extremely happy that the scans run automatically and I don't have to worry about when our last scan was completed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're trying to ensure that we address security issues as they arise and we're alerted when there is a critical vulnerability that we have to address. We've already identified some outdated libraries with security vulnerabilities on our websites from the Intruder scans that we were able to identify and fix quickly. Review collected by and hosted on G2.com.

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Head of Product
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

By using Intruder it means my team can focus on building the core product, safe in the knowledge that we'll be alerted if there are any potential security concerns on the horizon. It gives us and our customers peace of mind. The monthly scan, along with immediate vulnerability updates keeps us all in the loop - and there's nothing more satisfying than receiving an 'Emerging Threats' email which calmly tells you that you've passed! The user interface is slick, easy to use and tells you everything you need to know. Review collected by and hosted on G2.com.

What do you dislike?

I've not found a single thing to dislike! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Intruder offer a 30-day free trial, and if you're unsure whether it provides what you need, then it's definitely worth a try. Whilst the scans are vital, don't underestimate the value of the emerging threat notifications too. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It allows us to focus on core product, and ensures that whilst our focus is elsewhere, we know that if there are any issues we'll find out about them quickly - and remediation advice will be provided. Review collected by and hosted on G2.com.

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Open Discussions in Intruder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Initially the comprehensive set of tests and results. The results not only show what has failed but provide the detail on how to address the issue. Once the initial items have been resolved having 24/7 monitoring means I only have to address emerging issues as they're reported. Review collected by and hosted on G2.com.

What do you dislike?

Once the tests are complete the system shows which items need to be addressed. It would be great if we could test the failures in isolation to get a quick response on whether our fix has worked or not. Currently I have to rerun the full set of tests to determine if I've addressed the issue. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

When initially evaluating the different solutions some of the other providers flagged additional items that needed resolution. Intruder.io ran the same tests but came to a different conclusion as to whether I needed to address them or not. With more experience I now know they were right but at the time it gave the impression that the other solution was finding more issues. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Initial analysis of security problems, once addressed, ongoing testing for emerging issues. Review collected by and hosted on G2.com.

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Principal Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Continuous scanning and up-to-date on emerging vulnerabilities

Easy to setup

Insightful reports that are easy to understand Review collected by and hosted on G2.com.

What do you dislike?

Nothing at all! Very impressive SaaS solution. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Intruder is so simple to use, but does such an important job! It ensures that the services we expose are secure. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Intruder to review and report on any security vulnerabilities of our own SaaS platform. The continuous scanning gives us the confidence to meet the security requirements of our customers. Review collected by and hosted on G2.com.

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IT Leader
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

1. Intuitive user interface

2. Actionable insight

3. Cost effective Review collected by and hosted on G2.com.

What do you dislike?

Nothing. It is a great product. I'd happily recommend. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use the trial period to ensure Intruder meets the needs of your organisation Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ensuring we understand and can proactively manage cyber security risks for both external SaaS applications and our website Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

How simple it is to run pen testing with details. Review collected by and hosted on G2.com.

What do you dislike?

Even more deeper integration for environments Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy way to produce pen test and take action on issues Review collected by and hosted on G2.com.

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Engineering
Consumer Electronics
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Though security is extremely important in the marketing tech space given we hold data related to our customers, as a small start-up, we did not have the resources, expertise nor the time to invest appropriately against ever emerging threats. Intruder provided an essential service for us though an easy integration and subsequent proactive monitoring for emerging threat scans and the regular reports. This gave us peace of mind and allowed us focus our energy on what we do best.

When we got acquired by Apple, the security setup we had and the reports from intruder were paramount in passing due diligence, especially given Apple's very high standards and expectations when it comes to data security. Review collected by and hosted on G2.com.

What do you dislike?

Difficult to find a negative with Intruder. We could have used Slack integration to communicate which was our preferred mode of communication with our partners/customers, a feature since implemented by Intruder. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is one of the easiest decisions I've had to make. Would strongly recommend Intruder for any small start up aiming at a fairly quick exit. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Freed up time and investment to focus on other matters outside security

Allowed us to communicate our security provisions with our customers, helping the sales function.

Allowed us to easily pass the security audit for due diligence during exit. Review collected by and hosted on G2.com.

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AU
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The ease of use. It's really a piece of cake to setup a basic endpoint Review collected by and hosted on G2.com.

What do you dislike?

That the slack integration is spammy. It will notify me of emerging threats... that we're not vulnerable to. Only tell me when something is wrong, please Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Found Several CVEs that we didn't know about. Review collected by and hosted on G2.com.

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AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Tried and tested scanning technology with a clean functional front end. We've compared these guys with other platforms and they compare very favourably. They've been receptive to change requests and are rapidly evolving their capability. Review collected by and hosted on G2.com.

What do you dislike?

Reporting not as well developed as we had hoped Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Rapid simple overview of external security posture Review collected by and hosted on G2.com.

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CTO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Aire and I have learned so much from our work with Intruder. They understand the challenges normal day to day people have to provide secure products and services to their customers. They provide a service which not only protects us but helps us make difficult decisions and tradeoffs about what to do when faced with a security challenge.

Beyond that, they are very easy and friendly to work with. Straightforward, transparent partners are hard to find in the security space where so much is opaque and complicated. Review collected by and hosted on G2.com.

What do you dislike?

What I dislike is that I can not use them more often for other challenges we have in the security space. They are (rightfully) focused on their arena of Vulnerability Management. I look forward to when they take on additional challenges! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Given them a go. You will not regret it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Intruder for penetration testing - either via automated vulnerability scans or the more manual exploratory penetration test.

The primary benefit is the peace of mind that it gives us and our partners that we have had some independent validation and on-going monitoring of our critical be-spoke application services. Review collected by and hosted on G2.com.

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Co-Founder and CTO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I have used multiple vulnerability scanning tools in the past. Most of them were single-purpose and had a lot of extraneous output that took a long time to configure to get what we needed. With Intruder, I got relevant, actionable results the very first time I scanned, and it's a one-stop shop. I don't have to set up a patchwork of different tools to get good coverage on vulnerability scanning. Review collected by and hosted on G2.com.

What do you dislike?

The way the licensing works makes you get locked in after you scanned a single endpoint. It would be cool if a license could "float" for the first few days as you are figuring the tool out, and then once you get locked in it can't be changed.

Also sometimes when I log in, it downloads the most recent PDF report instead of taking me to the dashboard. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If something doesn't make sense, contact support! They are awesome and know their stuff. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are preparing for a launch in the EU later this summer and are going through the GDPR compliance process now. As part of that process, we have been codifying our security practices and decided we needed to have monthly security scans. After trying a few options out, we settled on Intruder to meet this need. Review collected by and hosted on G2.com.

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ICT Officer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Our favourite feature is that each reported vulnerability is paired with mitigation actions - our team immediately knows what we need to work on - no guesswork here! Review collected by and hosted on G2.com.

What do you dislike?

We feel the vulnerability scanner itself could use a few more customisation options. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ask Chris and his team as many questions as possible. They are very knowledgeable, and a delight to deal with. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Intruder has enabled us to patch many security holes, especially in our internet-facing services. We never would have even known about them otherwise! Review collected by and hosted on G2.com.

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CTO
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Intruder automates my security - it's like having a CIO without having to pay for one. All my services get audited as soon as new vunerabilities are discovered, and full scans can be run on demand or on a monthly basis. An easy to understand security score is provided, along with instruction on how to remediate issues. More technical users can deep-dive into reports and fine tune their own security as needed. Review collected by and hosted on G2.com.

What do you dislike?

I would like to be able to re-scan individual targets which I currently cannot. That said, I am informed by the excellent support that this is on the roadmap and that usually means we'll have it in the next month or two! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a great value for money product, and scales with your business. We went from just 1 server being scanned to 10 in a short time with no issues. Also used this before at another startup that dealt with the finance sector - which also has tough compliance checks and intruders service helped us pass with flying colors. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We keep a lot of insurance customer details, some of which are very sensitive. Intruder gives our customers (the insurance companies) comfort that we maintain a high level of security for their customer data which they entrust to us. Thanks to intruder we where able to pass some of the worlds toughest security compliance checks. Review collected by and hosted on G2.com.

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Chief Technical Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Security is a minefield. Whilst many providers are doing their utmost best to increase the mysticism around this topic and extort high prices for little offerings, the team at Intruder have put together a system that is simple, transparent, robust, and easy to use.

The tests are comprehensive and come with detailed remediation advice to help resolve issues.

If you still have a query or a problem, there is a team available who can answer queries. Review collected by and hosted on G2.com.

What do you dislike?

Very little! If anything, the system is so simple to use that you could be forgiven for thinking you are missing something but, in reality, it stands up to scrutiny. We used intruder to tighten our security before two third party audits, and we passed on all fronts. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be sure to look at the available service tiers - it is worth paying for the level where you security issues are manually verified and false-positives removed. It will save you a lot of time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Working with large amounts of customer data, security is paramount.

By using intruder as a third party assessor, we have an impartial view on where we need to improve.

Critically, unlike other scanning solutions, intruder have come at me with a hard-sell for consultancy services to fix issues. This platform is the real deal, not a loss leader crammed with false-positives to convince you that you need to hire someone. Review collected by and hosted on G2.com.

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CEO and Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Intruder allows us to run regular vulnerability scans across our tech platform to reduce any vulnerabilities in our systems, which is critical for a tech startup. Best of all, we don't need any dedicated resources to manage it, it's simple to use and maintain and the team behind it are great. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike?

There are a few nice to have features missing, but after speaking to the team these will be introduced as the product evolves over the next few months. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Intruder is the easiest platform to use when running vulnerability scans across your infrastructure. It's cheap, efficient, and doesn't require a full time resource to manage it, it makes scanning your infrastructure easy.

The team behind the tech are also great and ready to help if needed. They respond through their app very quickly and are really good at explaining the tool and guiding you through the features. I have recommended Intruder to a few friends who run tech startups and most of them have adopted the platform and love it too. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a B2B tech startup we need to make sure we're as secure as possible, a breach could be the end of our business. Intruder helps us to mitigate that risk. We also frequently get audited by our customers. Intruder allows us to sail through these audits with their regular scheduled scanning reports, which is great as it speeds up our procurement cycles with Clients. Review collected by and hosted on G2.com.

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CTO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The fact that intruder keeps scanning my infrastructure on an ongoing basis without any action from me. It has caught deployment misconfigurations on several occasions. Review collected by and hosted on G2.com.

What do you dislike?

There is not much to dislike. Earlier the biggest gap was that there was no AWS integration to automatically pull in targets, however, this has now been implemented! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Security is of utmost importance to us. Intruder allows us to have confidence that our publically addressable infrastructure has no major and visible security issues. Intruder's regular reports also provide an audit trail for tracking state over time. Review collected by and hosted on G2.com.

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CCO & Co-Founder
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Cyber security is so important - we provide a payments platform, we couldn't do it without knowing our customers were secure using it. Intruder is making sure we don't have any weaknesses where hackers could break in.

Simplicity: We are using Intruder reports also for non-technical sales people, who otherwise are having a hard time demonstrate our state of security. Review collected by and hosted on G2.com.

What do you dislike?

Of course nothing can provide 100% protection, but for the cost, Intruder does a lot to help us.

Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Stop considering and buy! You won't regret it!! :)

Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are always having to prove our security to customers - we are handling their payments data so it is the first thing they ask. It's nice to always have a recent report to show them proving our systems security. Review collected by and hosted on G2.com.

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AW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Great communication and very responsive. Review collected by and hosted on G2.com.

What do you dislike?

None, that I can find as of yet. Very impressive SaaS solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cyber Security. Review collected by and hosted on G2.com.

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Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Intruder is simple to set up and use. It allows me to implement, and change, blogs, active websites and web services without worrying that I've included a simple vulnerability and will be easily hacked. Review collected by and hosted on G2.com.

What do you dislike?

Nothing, really. Maybe some integration with some enterprise tools? Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it out! It's easy to configure and trial. The team is both deeply technical and good at communicating. Don't try and set up your own vulnerability scanning — it's easier and safer to leave it to professionals. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I work in the cyber security industry, offering advice and comment, so having simple vulnerabilities in my web-facing services would be very damaging. I trust Intruder to cover me for this, with good remediation advice on anything I forget. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We get visibility of risks and vulnerabilities, along with the steps we need to take address them. The dashboard lets me present risk and remediation progress to the IT groups and boards. Review collected by and hosted on G2.com.

What do you dislike?

The 30 day window between adding a removing device on the same license. I know why its there, but when we replace a DMZ service we have to wait before we can monitor it and ideally we need the monitoring from day one. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It allows us to review and mitigate our DMZ service between pen tests. Review collected by and hosted on G2.com.

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CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We are a small team and we cannot spend time looking into security issues every day. Intruder's proactive scans mean that we get notified as soon as there is a problem, because Intruder is always watching over us. Review collected by and hosted on G2.com.

What do you dislike?

Would be nice to have the opportunity to schedule daily scans, but the proactive scans mean we are always covered against the latest threats. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Couldn't recommend it more highly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a provider of technology for children and seniors, the cyber security of our tech could not be more important. Intruder helps us keep our products fully up to date with the latest security patches, and helps us avoid serious data breaches. Review collected by and hosted on G2.com.

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COO & Co-Founder
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Intruder is so simple to use, but does such an important job, protecting our customer data against new vulnerabilities that get discovered on a daily basis. I like the reporting it does, and the feeling of "set it and forget it". Review collected by and hosted on G2.com.

What do you dislike?

It's a relatively new platform so it doesn't have as many features as some of the others we trialed, but it makes up for this with simplicity. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You can get started easily - takes minutes to set up, really easy. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We hold customer data and frequently have to prove our security for customers, our investors, and Board. Review collected by and hosted on G2.com.

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Head of IT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Intruder just works. It alerts me if one of my systems is vulnerable, keeps abreast of new vulnerabilities and provides a nice clear dashboard of what's going on. Review collected by and hosted on G2.com.

What do you dislike?

Not a lot. It is a relatively new platform, so there are always features that could be added, but update to the platform seem pretty regular. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping our external services secure. We no longer have to worry quite as much about vulnerabilities in our external services. Review collected by and hosted on G2.com.

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Do you work for Intruder?