G2 reviewers report that Innago excels in user satisfaction, boasting a higher overall score compared to TenantCloud. Users appreciate its cost structure, noting that it is essentially free for landlords as costs are covered by tenants, making it a financially attractive option.
Users say that TenantCloud offers a user-friendly experience, particularly for those new to property management. One reviewer highlighted how the platform made being a landlord less intimidating, thanks to its intuitive resources and support materials.
Reviewers mention that Innago's ease of setup is a significant advantage, with many finding the initial onboarding process straightforward. This contrasts with some feedback for TenantCloud, where users noted occasional challenges in configuration.
According to verified reviews, Innago shines in its organizational capabilities, helping users keep all properties and payments in one place. This feature reduces tenant inquiries, as the platform is clear and easy to navigate, unlike TenantCloud, where some users expressed a desire for more streamlined communication tools.
G2 reviewers highlight that TenantCloud provides a solid platform for managing rental properties, with features like tenant messaging and document management. However, it falls short in overall support quality compared to Innago, which users rated significantly higher for assistance and responsiveness.
Users report that while both platforms cater primarily to small businesses, Innago's higher number of recent reviews suggests a more active user base, indicating ongoing satisfaction and engagement with the product. This is a notable contrast to TenantCloud, which has received fewer recent reviews, potentially reflecting a decline in user interest.
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Tenant Cloud is by far the best and most affordable property management software! I use it daily to manage all units I personally own, as well as Manage and...Read more
When are you going to update the lease portion? This is your Biggest weak spot.
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Official Response from TenantCloud
Thank you for sharing your experience!
We're constantly improving and taking customers' feedback into consideration. The Lease Creating section is a high...Read more
What is TenantCloud?
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Official Response from TenantCloud
TenantCloud is a rental property accounting and management software that provides Landlords, Tenants, and ServicePros with personal portals to manage online...Read more
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