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ICANotes

By ICANotes

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3.6 out of 5 stars

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ICANotes Reviews & Product Details

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ICANotes Reviews (12)

Reviews

ICANotes Reviews (12)

3.6
12 reviews

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LK
Senior Vice President
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"ICANotes Modern Interface"
What do you like best about ICANotes?

Significant changes have just been made to ICANotes, adopting a more modern appearance. The new interface required some getting used to for users, but that has now changed. Review collected by and hosted on G2.com.

What do you dislike about ICANotes?

Moving around the platform appears to be a difficult and time-consuming task despite the excellent guidance and training offered by ICANotes. Review collected by and hosted on G2.com.

RM
Technical Lead
Information Technology and Services
Small-Business (50 or fewer emp.)
"Now Time is managed"
What do you like best about ICANotes?

The flexibility to add your own unique buttons and the automatic button of filler that ICA offers are fantastic and wondering for me. Review collected by and hosted on G2.com.

What do you dislike about ICANotes?

It takes time to get used to and traverse all the displays and options, which might be annoying. I suppose not for me, but its a major problem for everyone Review collected by and hosted on G2.com.

DW
Technology Manager
"Helpful treatment note creator, terrible user interface"
What do you like best about ICANotes?

The treatment plan creation tool is smart and is a feature that is hard to find elsewhere. Review collected by and hosted on G2.com.

What do you dislike about ICANotes?

The user interface is absolutely terrible. It is the worst interface that could possibly be designed. It is as if they set out to create the most hostile user experience - and succeeded. Review collected by and hosted on G2.com.

Racheal M.
RM
Owner
Small-Business (50 or fewer emp.)
"User Friendly, Button-Driven, Great Training and Support"
What do you like best about ICANotes?

Program is easy to use, clicking buttons to generate note content. Training and Support are included, so help is readily available, if needed. Review collected by and hosted on G2.com.

What do you dislike about ICANotes?

Looks a little dated, but there have already been some massive renovations to the look of the system that tell me the program is going in a more modern direction. Review collected by and hosted on G2.com.

Noel A.
NA
LCSW & CEO
"Compare both programs"
What do you like best about ICANotes?

We loved the use of the calendar ans how clear it was Review collected by and hosted on G2.com.

What do you dislike about ICANotes?

When using icanotes we were laoing notea with no expy Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market (51-1000 emp.)
"Positive Experience Overall "
What do you like best about ICANotes?

I love that notes are made easy with the option to click buttons generated by ICA with common interventions, common client responses, symptoms etc. I also love that you are able to go in and create your own buttons for these things, as well as a heading for your notes. This is especially helpful as a school-based therapist who sees clients in several different location. Review collected by and hosted on G2.com.

What do you dislike about ICANotes?

The interface appears very old, and took a significant amount of time to adjust to when switching over to ICANotes. I have adjusted and understand how it works now, but it was difficult initially. I wish there were updates to make it more modern and user-friendly. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
UR
Small-Business (50 or fewer emp.)
"Best Casenotes System"
What do you like best about ICANotes?

I like that all of the categories for each client. It is very helpful when studying how to help them. Review collected by and hosted on G2.com.

What do you dislike about ICANotes?

It can be rather difficult to get used to. Unfortunately I do not know how to control this. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
UI
Mid-Market (51-1000 emp.)
"Quick review of Ica"
What do you like best about ICANotes?

It is built like a filing cabinet so finding something is the same concept of looking in the right “folder”. Review collected by and hosted on G2.com.

What do you dislike about ICANotes?

Very outdated. Interface is stuck in 1990. No demographic history like retaining previous addresses, phone numbers. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"Friendly User Interface"
What do you like best about ICANotes?

I enjoy that I am able to have a complete health record in one spot. The ability to upload documents is great and the format of the chart makes it easy to find what I need. Review collected by and hosted on G2.com.

What do you dislike about ICANotes?

Reports could be a bit more detailed. Also, sometimes I need to request a report be created for what I need for my role. Can be a bit slow when a lot of people are logged on all at once. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Small-Business (50 or fewer emp.)
"EHR for mental health"
What do you like best about ICANotes?

Program had ability to create custom documents. HIPAA compliant. Review collected by and hosted on G2.com.

What do you dislike about ICANotes?

Not very easy to use. There are too many screens to navigate when completing notes. I feel that it takes longer to complete notes on. Review collected by and hosted on G2.com.

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