Join the 1500 companies using G2 Track to manage SaaS spend, usage, contracts & compliance.



Create flawless, clinically-relevant notes in less time, spend more time with patients, grow your practice, and get paid faster with no audit stress.

Work for ICANotes?

Learning about ICANotes?

We can help you find the solution that fits you best.

ICANotes Reviews

Chat with a G2 Advisor
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
Company Size
User Role
Showing 4 ICANotes reviews
LinkedIn Connections
ICANotes review by Administrator
Validated Reviewer
Verified Current User
Review Source

"Friendly User Interface"

What do you like best?

I enjoy that I am able to have a complete health record in one spot. The ability to upload documents is great and the format of the chart makes it easy to find what I need.

What do you dislike?

Reports could be a bit more detailed. Also, sometimes I need to request a report be created for what I need for my role. Can be a bit slow when a lot of people are logged on all at once.

What business problems are you solving with the product? What benefits have you realized?

We are not only keeping track of our clients using this system but we are also billing through it, so we do not need a separate program for that. This has saved us time and money.

Sign in to G2 to see what your connections have to say about ICANotes
ICANotes review by User in Mental Health Care
User in Mental Health Care
Validated Reviewer
Verified Current User
Review Source

"EHR for mental health"

What do you like best?

Program had ability to create custom documents. HIPAA compliant.

What do you dislike?

Not very easy to use. There are too many screens to navigate when completing notes. I feel that it takes longer to complete notes on.

Recommendations to others considering the product

It will take time to get adjusted and navigate all the screens

What business problems are you solving with the product? What benefits have you realized?

It helps maintain client records. Easy way to track no show rate

What Mental Health solution do you use?

Thanks for letting us know!
ICANotes review by Aurelia B.
Aurelia B.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Good for patient notes"

What do you like best?

It's easy to use. You dont even have to type a whole note as the service provides stored answers that u can select.

What do you dislike?

I cant really think of anything I dislike about the software

What business problems are you solving with the product? What benefits have you realized?

Every user of the company on this platform can review patient care notes written by others.

ICANotes review by Ashley H.
Ashley H.
Validated Reviewer
Review Source

"Easy to use and responsive customer service."

What do you like best?

The ease of templates and creation of necessary documents.

What do you dislike?

Lengthy treatment plan process with too many options.

What business problems are you solving with the product? What benefits have you realized?

Coordination of care, updated and timely paperwork.

There are not enough reviews of ICANotes for G2 to provide buying insight. Below are some alternatives with more reviews:

TherapyNotes Logo
TherapyNotes is an online practice management system for behavioral health, featuring an integrated system to manage your scheduling, notes, and billing.
SimplePractice Logo
SimplePractice is an industry-leading practice management software for therapists to manage their businesses, with features like AutoPay, online booking, and customizable therapy notes.
TheraNest Logo
TheraNest software allows you to manage and grow your practice with comprehensive therapy notes, storage for your files and documents, a client portal for intake forms and appointments, secure access, and billing.
Credible Behavioral Health Software Logo
Credible Behavioral Health Software
Credible provides Behavioral Healthcare Enterprise software to the growing US Behavioral Health (Mental Health and Substance Abuse) market
CareLogic EHR Logo
CareLogic EHR
CareLogic empowers behavioral health and human services providers with tools designed to improve outcomes, drive efficiencies and demonstrate performance
BestNotes Logo
Electronic Health Records software that includes: Intake Assessment, Nursing Assessment, History/Physical Assessment, BioPsychoSocial Assessment, Master Treatment Plan, Treatment Plan Review, and more.
CarePaths EHR Logo
CarePaths EHR
EHR and Practice Management for Behavioral Health
Valant Logo
Valant offers a comprehensive, complete, web-based clinical Electronic Health Records and Practice Management solution for Behavioral Healthcare professionals.
Sigmund AURA Logo
Sigmund AURA
Sigmund Aura is the next generation of electronic medical records. Designed to work the way providers in behavioral health and addiction treatment do, Aura is built to be fast, inclusive, intuitive, and flexible.
PIMSY is software: Electronic Health Records (EHR) that replaces the paper client chart + Practice Management that integrates every aspect of an agency (calendar, billing, reports, etc). PIMSY connects, organizes and streamlines all of your data for optimal security and efficiency.
Show more
Kate from G2

Learning about ICANotes?

I can help.
* We monitor all ICANotes reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.