# ICANotes vs TheraNest by Ensora Health Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TheraNest by Ensora Health excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ICANotes. Users appreciate its intuitive design, noting that it simplifies tasks like managing client information and scheduling appointments, making it a favorite among small businesses.
- **Users say** that TheraNest's ease of use is a standout feature, with many highlighting how straightforward it is to navigate the platform. One user mentioned, "I love how easy it is to add new contact info and manage the setting up of appointments," which reflects the software's focus on user-friendly functionality.
- **According to verified reviews** , ICANotes has made strides in modernizing its interface, which some users find appealing. However, the transition required some adjustment, and while the program is noted for its ease of use, it lacks the same level of overall satisfaction that TheraNest provides.
- **Reviewers mention** that TheraNest serves as a comprehensive solution for mental health professionals, combining note-taking, billing, and scheduling into one platform. This consolidation is praised for reducing the need for multiple tools, as one user stated, "It solves the problem of having to use multiple platforms for different tasks."
- **Users highlight** that while both platforms offer solid support, TheraNest's quality of support is consistently rated highly, with users feeling confident in the assistance they receive. In contrast, ICANotes users have noted that while support is available, it may not be as robust as what TheraNest offers.
- **G2 reviewers indicate** that TheraNest's recent reviews reflect a positive trend, with users actively sharing their experiences and satisfaction. In comparison, ICANotes has not received recent reviews, which may suggest a lack of engagement or updates that could impact user experience.



| | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Star Rating** | 3.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 12 | 139 | 
| **Largest Market Segment** | Small-Business (66.7% of reviews) | Small-Business (92.3% of reviews) | 
| **Entry Level Price** | No pricing available | $29.00 Per Month | 

---
## Top Pros & Cons

### ICANotes

**Not enough data**

### TheraNest by Ensora Health

Pros:
- Ease of Use (31 reviews)
- Document Management (14 reviews)

Cons:
- Technical Issues (12 reviews)
- Limited Features (7 reviews)

---
## Ratings Comparison
| Rating | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
  | **Meets Requirements** | 8.8 (8 reviews) | 8.8 (102 reviews) | 
  | **Ease of Use** | 7.9 (8 reviews) | 8.5 (105 reviews) | 
  | **Ease of Setup** | Not enough data | 8.9 (61 reviews) | 
  | **Ease of Admin** | Not enough data | 9.1 (32 reviews) | 
  | **Quality of Support** | 8.3 (7 reviews) | 8.4 (93 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.8 (30 reviews) | 
  | **Product Direction (% positive)** | 8.5 (8 reviews) | 7.5 (98 reviews) | 

---
## Pricing

### ICANotes

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### TheraNest by Ensora Health

#### Entry-Level Pricing

Plan: Essentials

Price: $29.00 Per Month

Description: What's included:

Key Features:
- Scheduling management
- Secure client portal
- Calendar sync

[Browse all 3 editions](https://www.g2.com/products/theranest-by-ensora-health/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Mental Health

| Product | Score | Reviews |
|---|---|---|
| **ICANotes** | 8.8/10 | 8 |
| **TheraNest by Ensora Health** | 8.3/10 | 80 |

#### Administrative

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Workflow Management** | 8.6 (7 reviews) | 8.6 (63 reviews) | 
| **Billing** | 8.9 (6 reviews) | 7.9 (64 reviews) | 
| **Security and Authorization** | 9.5 (7 reviews) | 8.8 (68 reviews) | 
| **Practice Management** | 8.3 (7 reviews) | 8.8 (69 reviews) | 
| **Compliance** | 8.3 (7 reviews) | 8.9 (67 reviews) | 
| **Insurance Management** | 8.9 (6 reviews) | 7.5 (52 reviews) | 
| **Appointment Scheduler** | 9.3 (5 reviews) | 8.4 (70 reviews) | 
| **Patient Portal** | 8.0 (5 reviews) | 8.0 (60 reviews) | 
| **HIPAA Compliance** | 9.0 (8 reviews) | 9.1 (67 reviews) | 

#### Clinical

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Patient Records** | 8.5 (8 reviews) | 9.0 (73 reviews) | 
| **Specialty EHR Templates** | 9.2 (8 reviews) | 8.3 (63 reviews) | 
| **Interoperability** | 9.2 (6 reviews) | 7.5 (47 reviews) | 
| **Documentation** | 9.2 (8 reviews) | 8.8 (71 reviews) | 
| **E-Prescription** | 8.0 (5 reviews) | 6.4 (33 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **ICANotes** | N/A | N/A |
| **TheraNest by Ensora Health** | N/A | N/A |

#### Platform

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | Not enough data | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | Not enough data | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Not enough data | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | Not enough data | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | Not enough data | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | Not enough data | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | Not enough data | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | Not enough data | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **ICANotes** | N/A | N/A |
| **TheraNest by Ensora Health** | N/A | N/A |

#### Clinical Workflow Management

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Multiple Medical Provider Access** | Not enough data | Not enough data | 
| **Ancillary Care Provider Access** | Not enough data | Not enough data | 
| **Meaningful Use Reporting** | Not enough data | Not enough data | 
| **Clinical Documentation** | Not enough data | Not enough data | 

#### Patient Health Information Management

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **ePHI Storage** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Patient Workflow Management** | Not enough data | Not enough data | 

#### Agentic AI - EHR

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **ICANotes** | N/A | N/A |
| **TheraNest by Ensora Health** | N/A | N/A |

#### Patient-Centered Functions

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Online Presence Management** | Not enough data | Not enough data | 
| **Patient Feedback Management** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **Integration with Wearables** | Not enough data | Not enough data | 

#### Operations

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Digital Intake Forms** | Not enough data | Not enough data | 
| **Engagement Measuring** | Not enough data | Not enough data | 
| **Patient Satisfaction Management** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 
| **IPC Systems Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **ICANotes** | N/A | N/A |
| **TheraNest by Ensora Health** | 7.9/10 | 11 |

#### Operations Management

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Administrative Processes** | Not enough data | 8.6 (11 reviews) | 
| **Back Office Processes** | Not enough data | 8.1 (9 reviews) | 
| **Workflow Coordination** | Not enough data | 8.1 (9 reviews) | 
| **Practice Specialty Support** | Not enough data | 6.7 (8 reviews) | 

#### Added Efficiencies

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Integration with EHRs** | Not enough data | 7.4 (9 reviews) | 
| **Compliance** | Not enough data | 8.5 (9 reviews) | 
| **Integration with Billing Software** | Not enough data | 7.6 (9 reviews) | 
| **Patient Information Management** | Not enough data | 8.3 (9 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **ICANotes** | N/A | N/A |
| **TheraNest by Ensora Health** | N/A | N/A |

#### Technology

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Telecommunications** | Not enough data | Not enough data | 
| **Low Bandwidth Support** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 

#### Administration

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Practice Branding** | Not enough data | Not enough data | 
| **Practice Specific** | Not enough data | Not enough data | 
| **Charting And Documentation** | Not enough data | Not enough data | 

#### Compliance

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | Not enough data | 
| **State Regulation Compliance** | Not enough data | Not enough data | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **ICANotes** | N/A | N/A |
| **TheraNest by Ensora Health** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Mental Health Software](https://www.g2.com/categories/mental-health)


**Unique to TheraNest by Ensora Health (6):** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [EHR Software](https://www.g2.com/categories/ehr), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Telemedicine Software](https://www.g2.com/categories/telemedicine)


---
## Reviewer Demographics

### By Company Size

| Segment | ICANotes | TheraNest by Ensora Health | 
|---|---|---|
| **Small-Business** | 66.7% | 92.3% | 
| **Mid-Market** | 33.3% | 6.9% | 
| **Enterprise** | 0% | 0.8% | 

### By Industry

#### ICANotes

- **Mental Health Care:** 50.0%
- **Staffing and Recruiting:** 10.0%
- **Renewables & Environment:** 10.0%
- **Non-Profit Organization Management:** 10.0%
- **Information Technology and Services:** 10.0%
- **Individual & Family Services:** 10.0%

#### TheraNest by Ensora Health

- **Mental Health Care:** 81.9%
- **Non-Profit Organization Management:** 3.1%
- **Medical Practice:** 2.4%
- **Health, Wellness and Fitness:** 2.4%
- **Individual & Family Services:** 1.6%
- **Translation and Localization:** 0.8%
- **Professional Training & Coaching:** 0.8%
- **Law Enforcement:** 0.8%
- **Information Technology and Services:** 0.8%
- **Human Resources:** 0.8%
- **Other:** 4.7%

---
## Alternatives

### Alternatives to ICANotes

- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (129 reviews)
- [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) — 4.4/5 stars (99 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (294 reviews)
- [Oliva Health](https://www.g2.com/products/oliva-health/reviews) — 4.9/5 stars (251 reviews)
- [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) — 4.6/5 stars (237 reviews)
- [Therap Services](https://www.g2.com/products/therap-services/reviews) — 4.6/5 stars (221 reviews)
- [Simply.Coach](https://www.g2.com/products/simply-coach/reviews) — 4.8/5 stars (155 reviews)
- [Mend](https://www.g2.com/products/mend/reviews) — 4.7/5 stars (132 reviews)
- [Personify Health](https://www.g2.com/products/personify-health/reviews) — 4.3/5 stars (113 reviews)

### Alternatives to TheraNest by Ensora Health

- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (129 reviews)
- [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) — 4.4/5 stars (99 reviews)
- [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (294 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (259 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (938 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (650 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (345 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (362 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4201 reviews)

---
## Top Discussions

### ICANotes

No discussions available for this product.

### TheraNest by Ensora Health

- Title: [How do you write a progress note for therapy?](https://www.g2.com/discussions/how-do-you-write-a-progress-note-for-therapy) — 1 comment
  > **Top comment:** "The progress in therapy may not be immediate, but diligent self-work and with the help of professionals, like those at https://us.calmerry.com/ocd-therapy/..."
- Title: [Does TheraNest have an app?](https://www.g2.com/discussions/does-theranest-have-an-app) — 1 comment
  > **Top comment:** "It does have an app. I have it, but it closes when you attempt to open. I believe they're attempting to revamp."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/icanotes-vs-theranest-by-ensora-health)