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Compare ICANotes and TherapyNotes 
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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (78.4% of reviews)
Entry-Level Pricing
No pricing available
$25/mo for the first clinician
ICANotes
Star Rating
(12)3.6 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ICANotesTherapyNotes
Star Rating
(97)4.4 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$25/mo for the first clinician
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TherapyNotes excels in workflow management with a score of 9.2, making it easier for clinicians to manage their daily tasks efficiently, while ICANotes, with a score of 8.6, is noted to have a less streamlined process.
- Reviewers mention that TherapyNotes offers superior quality of support with a score of 9.2, highlighting prompt responses and helpful resources, whereas ICANotes, scoring 8.3, has received feedback about slower support response times.
- G2 users indicate that TherapyNotes shines in patient records management with a score of 9.5, providing a comprehensive and user-friendly interface, while ICANotes, scoring 8.5, is seen as less intuitive in this area.
- Users on G2 report that TherapyNotes has a more robust appointment scheduler with a score of 8.9, allowing for better management of client appointments compared to ICANotes, which scored 9.3 but has been critiqued for its user interface.
- Reviewers say that TherapyNotes is highly rated for HIPAA compliance with a score of 9.6, ensuring that sensitive patient information is well protected, while ICANotes, with a score of 9.0, is compliant but has received comments about needing more transparency in their security measures.
- Users report that TherapyNotes provides better clinical documentation capabilities with a score of 9.4, making it easier for clinicians to document patient interactions, while ICANotes, scoring 9.2, is noted for its templates but lacks some advanced features that users desire.
Pricing
Entry-Level Pricing
ICANotes
No pricing availableTherapyNotes
Non-Profit (501c3)
$25/mo
for the first clinician
- + $25/mo per additional clinician
- + $20/mo per intern
- Unlimited non-clinical staff (schedulers, billers, and practice admins are free)
Free Trial
ICANotes
No trial information availableTherapyNotes
Free Trial is available
Ratings
Meets Requirements
8.8
8
9.1
75
Ease of Use
7.9
8
9.1
75
Ease of Setup
Not enough data
9.0
21
Ease of Admin
Not enough data
9.5
20
Quality of Support
8.3
7
9.1
67
Has the product been a good partner in doing business?
Not enough data
9.8
20
Product Direction (% positive)
8.5
8
7.9
71
Features by Category
Administrative
8.6
7
9.2
42
8.9
6
9.0
42
9.5
7
9.4
48
8.3
7
8.9
47
8.3
7
9.2
45
8.9
6
8.8
40
9.3
5
8.9
44
8.0
5
8.7
43
9.0
8
9.6
46
Clinical
8.5
8
9.5
47
9.2
8
8.3
40
9.2
6
8.7
36
9.2
8
9.4
46
8.0
5
Feature Not Available
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
Not enough data
8.6
13
Not enough data
7.5
8
Not enough data
8.2
14
Not enough data
9.3
20
Patient Health Information Management
Not enough data
9.1
17
Not enough data
8.0
10
Not enough data
8.6
17
Agentic AI - EHR
Not enough data
Not enough data
Technology
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
ICANotes and TherapyNotes are categorized as Mental Health
Unique Categories
ICANotes has no unique categories
Reviews
Reviewers' Company Size
ICANotes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TherapyNotes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
50.0%
Staffing and Recruiting
10.0%
Renewables & Environment
10.0%
Non-Profit Organization Management
10.0%
Information Technology and Services
10.0%
Other
10.0%
Mental Health Care
75.3%
Hospital & Health Care
5.2%
Health, Wellness and Fitness
4.1%
Primary/Secondary Education
2.1%
Medical Practice
2.1%
Other
11.3%
Alternatives
Discussions
ICANotes has no discussions with answers
TherapyNotes has no discussions with answers
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