[ HR Acuity Reviews ](https://www.g2.com/products/hr-acuity/reviews) [ HR Acuity Reviews ](https://www.g2.com/products/hr-acuity/reviews) # HR Acuity Features ##### ## Case Management (3) Intake Capture case information from multiple communication channels Assignment Deliver rules to assign cases based on type and priority Escalation Ability to escalate cases using workflows Show More ##### ## Analytics (3) Monitoring Track all activities related to a case, including audit trails Metrics Provide metrics to track case progress or success rates Compliance Monitor various types of case compliance Show More ##### ## Platform Basics (3) Reporting Provides anonymous reporting of activities involving misconduct, fraud, abuse, and other violations of company policies. Secure Provides safe and secure reporting of activities involving misconduct, fraud, abuse, and other violations of company policies. Performance Is consistently available (uptime) and allows users to submit reports reliably. Show More ##### ## Platform Additional Functionality (3) Mobility Is accessible from a mobile device and by users on the go. Telephone Manages a telephone solution that customers can set-up and provide to their employees. Internal promotion Helps companies promote the whistleblowing hotline so they know when and how to access it. Show More ##### ## Platform Data (3) Dashboard Has a centralized dashboard for users to interact with. Alerts and Notifications Sends notifications to users in-app or through email, text message or otherwise. Case Management Provides provides clients with analysis and reporting management. Show More ##### ## Investigation (4) Separate Workflows Case management of investigations related to Employee Relations are handled in a separate workflow (including HRBPs, HR Managers, etc.) than other generic case requests. Anonymity Employee grievances, feedback, and complaints have channels of communication that are protected by anonymity Documentation Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. Confidentiality Case processing happens with strict confidentiality where a case's access is only authorized to professionals directly responsible for its execution and outcome. Show More ##### ## Access (3) Integration Integrations into legal databases or case management systems for coordination when case escalation reaches their desk. Assignment The platform is capable of assigning primary case holder, principal investigator, legal consultant, etc. responsibilities to team members. Collaborative Case accessibility is restricted by authorization. Access is granted to HR personnel that are designated investigators and others involved in an investigation's (Legal, HRBPs, HR Managers, etc.) standard operating procedure Show More ##### ## Employee Experience (3) Policy During the complaint process, self-help resources are readily available to help the employee understand which company policy is relevant to their situation and a general framework on how the investigation will progress. Multi-channel The product is user friendly for employees and complaints can be delivered across many channels (chat, trouble ticket, email, etc.) Cross-platform The product is able to be accessed from the employee side on a mobile platform Show More ##### ## Reports (4) Score Cards Score cards visually track key performance indicators (KPIs) Customizability Reports can be customized based on the intended audience, available data, length, and depth Graphs and Charts The outputs of reports are customizable in using graphs and charts Dashboards Real-time up to date outputs can be created to provide information to decision makers and leadership Show More ##### ## Cleaning (3) Filtering Raw data is able to be filtered into outputs with only the data useful for the analysis Levels of Measurement Data structured as ratio, interval, ordinal, or nominal can be interpreted with the appropriate outputs Transformation Change the data format into csv., html, xml, etc. Show More ##### ## Generative AI (3) AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Agentic AI - Investigation Management (2) Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ## Top-Rated Alternatives [ ![Case IQ](https://images.g2crowd.com/uploads/product/hd_favicon/ebe63cf8cf6670d101868eb9554506aa/case-iq.svg "Case IQ") Case IQ 4.5/5(117) ](https://www.g2.com/products/case-iq/reviews) [ ![ServiceNow HR Service Delivery](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-hr-service-delivery.svg "ServiceNow HR Service Delivery") ServiceNow HR Service Delivery 4.3/5(382) ](https://www.g2.com/products/servicenow-hr-service-delivery/reviews) [ ![AllVoices](https://images.g2crowd.com/uploads/product/hd_favicon/dc1b49a3cb0c1cbee49e5461c8601afd/allvoices-allvoices.svg "AllVoices") AllVoices 4.5/5(95) ](https://www.g2.com/products/allvoices-allvoices/reviews) [ View All Alternatives ](https://www.g2.com/products/hr-acuity/competitors/alternatives) HR Acuity Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2ac15e47818f2a6e4156e4e731871b51/case-iq.png "Product Avatar Image") Case IQ 4.5/5(117) [ Compare Now ](https://www.g2.com/compare/case-iq-vs-hr-acuity) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-hr-service-delivery.jpg "Product Avatar Image") ServiceNow HR Service Delivery 4.3/5(382) [ Compare Now ](https://www.g2.com/compare/hr-acuity-vs-servicenow-hr-service-delivery) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c3480dc95024dd5c060f27126d9f29bc/dovetail-hr.png "Product Avatar Image") Dovetail HR 4.5/5(40) [ Compare Now ](https://www.g2.com/compare/dovetail-hr-vs-hr-acuity) ##### Categories on G2 [ HR Analytics ](https://www.g2.com/categories/hr-analytics)[ Whistleblowing ](https://www.g2.com/categories/whistleblowing)[ Investigation Management ](https://www.g2.com/categories/investigation-management) [ HR Case Management ](https://www.g2.com/categories/hr-case-management) Show More ##### Explore More [ Which file reader software is most trusted by IT leaders based on user reviews? ](https://www.g2.com/discussions/which-file-reader-software-is-most-trusted-by-it-leaders-based-on-user-reviews)[ Best tools for ensuring data quality during integration ](https://www.g2.com/discussions/what-are-the-best-tools-for-ensuring-data-quality-during-integration)[ Which Google Workspace project management tools turn emails into trackable tasks and sync with Calendar automatically? ](https://www.g2.com/discussions/which-google-workspace-project-management-tools-turn-emails-into-trackable-tasks-and-sync-with-calendar-automatically) [ Which equity management platform lets non-finance employees understand their vesting schedules without complex implementation? ](https://www.g2.com/discussions/which-equity-management-platform-lets-non-finance-employees-understand-their-vesting-schedules-without-complex-implementation)[ What agency tools have the strongest compliance reporting and regulatory documentation capabilities for life and health lines? ](https://www.g2.com/discussions/what-agency-tools-have-the-strongest-compliance-reporting-and-regulatory-documentation-capabilities-for-life-and-health-lines)[ Pros and Cons Details ](https://www.g2.com/products/hr-acuity/reviews?qs=pros-and-cons) Show More [ Which file reader software is most trusted by IT leaders based on user reviews? ](https://www.g2.com/discussions/which-file-reader-software-is-most-trusted-by-it-leaders-based-on-user-reviews)[ Best tools for ensuring data quality during integration ](https://www.g2.com/discussions/what-are-the-best-tools-for-ensuring-data-quality-during-integration)[ Which Google Workspace project management tools turn emails into trackable tasks and sync with Calendar automatically? ](https://www.g2.com/discussions/which-google-workspace-project-management-tools-turn-emails-into-trackable-tasks-and-sync-with-calendar-automatically) [ Which equity management platform lets non-finance employees understand their vesting schedules without complex implementation? ](https://www.g2.com/discussions/which-equity-management-platform-lets-non-finance-employees-understand-their-vesting-schedules-without-complex-implementation)[ What agency tools have the strongest compliance reporting and regulatory documentation capabilities for life and health lines? ](https://www.g2.com/discussions/what-agency-tools-have-the-strongest-compliance-reporting-and-regulatory-documentation-capabilities-for-life-and-health-lines)[ Pros and Cons Details ](https://www.g2.com/products/hr-acuity/reviews?qs=pros-and-cons)