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Compare Case IQ and HR Acuity 
Featured Products
At a Glance
Market Segments
Enterprise (63.4% of reviews)
Enterprise (77.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Case IQ
Star Rating
(82)4.5 out of 5
Market Segments
Enterprise (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Case IQHR Acuity
Star Rating
(162)4.6 out of 5
Market Segments
Enterprise (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HR AcuityCase IQ vs HR Acuity
When assessing the two solutions, reviewers found Case IQ easier to use. However, reviewers felt that HR Acuity is easier to set up. Both products were equally easy to administer, and both vendors make it equally easy to do business overall.
- Case IQ and HR Acuity both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, Case IQ and HR Acuity provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Case IQ over HR Acuity.
Pricing
Entry-Level Pricing
Case IQ
No pricing availableHR Acuity
No pricing availableFree Trial
Case IQ
No trial information availableHR Acuity
No trial information availableRatings
Meets Requirements
8.9
71
8.9
134
Ease of Use
8.8
71
8.7
145
Ease of Setup
7.5
55
8.4
93
Ease of Admin
8.9
51
8.9
60
Quality of Support
9.0
68
9.0
130
Has the product been a good partner in doing business?
9.2
50
9.2
62
Product Direction (% positive)
8.9
66
8.8
129
Features by Category
Platform Basics
8.5
8
8.0
28
9.1
9
9.3
29
Platform Data
8.3
9
9.0
27
7.0
9
9.3
26
9.0
8
8.3
28
Platform Content
7.9
8
8.5
27
7.6
7
8.3
26
5.2
7
8.8
26
Generative AI
6.7
6
6.8
20
Case Management
8.6
39
8.5
85
8.4
37
8.7
80
8.2
36
8.4
78
Analytics
8.6
38
8.7
86
8.4
38
8.1
86
8.7
38
8.4
79
Agentic AI - Investigation Management
3.1
8
Not enough data
3.5
8
Not enough data
Usability
8.3
29
Not enough data
8.9
33
Not enough data
7.4
28
Not enough data
Reporting
8.3
32
Not enough data
8.3
29
Not enough data
8.5
28
Not enough data
Generative AI
5.2
16
Not enough data
5.3
16
Not enough data
Platform Basics
9.0
10
7.3
15
9.3
10
8.7
15
8.7
10
8.0
15
Platform Additional Functionality
6.3
10
8.7
13
6.2
10
6.5
11
7.3
10
7.2
10
Platform Data
6.7
10
8.3
15
7.7
10
8.3
15
8.5
10
9.2
14
Generative AI
5.2
8
7.1
8
Investigation
7.8
13
8.3
60
9.1
13
7.5
57
8.8
12
9.3
62
9.2
13
9.3
62
Access
7.2
13
7.9
56
8.1
13
8.6
58
8.8
13
8.9
60
Employee Experience
6.5
13
8.2
58
7.4
13
7.9
52
7.1
12
7.3
52
Generative AI
5.8
11
6.5
49
Reports
Not enough data
7.9
29
Not enough data
8.2
36
Not enough data
8.5
35
Not enough data
8.3
35
Cleaning
Not enough data
8.3
36
Not enough data
8.5
31
Not enough data
8.3
31
Generative AI
Not enough data
Feature Not Available
Not enough data
6.7
27
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Case IQ and HR Acuity are categorized as Whistleblowing, Investigation Management, HR Compliance, and HR Case Management
Unique Categories
Case IQ is categorized as Complaint Management and Disclosure Management
HR Acuity is categorized as HR Analytics
Reviews
Reviewers' Company Size
Case IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HR Acuity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.8%
Financial Services
7.3%
Human Resources
6.1%
Hospital & Health Care
6.1%
Government Administration
6.1%
Other
64.6%
Information Technology and Services
12.5%
Hospital & Health Care
7.5%
Computer Software
7.5%
Human Resources
6.3%
Higher Education
5.0%
Other
61.3%
Alternatives
Discussions
How do you capture "complaint reasons" for specific complaint cases?
3 Comments
SS
First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a...Read more
What is I Sight application?
1 Comment
Official Response from Case IQ
i-Sight is a powerful case management platform that streamlines your investigative process and provides the data you need to analyze results, prevent...Read more
Case IQ has no more discussions with answers
HR Acuity has no discussions with answers
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