--- title: HotSOS Reviews meta_title: 'HotSOS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how HotSOS works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3 scale: '5' date_modified: '2026-09-28' parent_category: name: Hospitality url: https://www.g2.com/categories/hospitality ---

HotSOS Reviews & Product Details

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G2 reviews are authentic and verified.

A

Verified User

I.T. Systems Specialist

Mid-Market (51-1000 emp.)

4/6/2023

4.5/5

Having used the platform, this reviewer finds it easy to use and appreciates the web interface and overall design. The password update feature can lag, and multiple URLs can create issues.

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Summarized using AI

AH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

11/8/2021

"A very handy tool for an enhanced guest experience"

4.5/5

What do you like best about HotSOS?

How easy it is to operate the app and how fast the information is being delivered to an appropriate department. Also, it is very convenient to attach a picture of the issue when it is not possible to explain it in writing. Review collected by and hosted on G2.com.

What do you dislike about HotSOS?

I don't like that you cannot add another similar request about the same location. For example, some requests might be lost with time in many other unresolved requests or were wrongly directed to another department, and then you cannot place the same request as a reminder. Review collected by and hosted on G2.com.

AH

Alex H.

Vip Services

Mid-Market (51-1000 emp.)

12/28/2021

"HotSOS does its job"

4.5/5

What do you like best about HotSOS?

As a hotel front desk user, logging activities and being able to find out resolutions versus no attention for orders is key for indicating how to follow-up with the appropriate departments. Review collected by and hosted on G2.com.

What do you dislike about HotSOS?

User interface design lacks hotkeys. Occasional edge cases resulting in hangups happen seldom, but not rarely. Messaging system pretty much works one way, users on mobile don't have an in-app method of reaching out to PC users. Review collected by and hosted on G2.com.

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AavGo is an innovator and leader in the hospitality personalization & communication technology domain. AavGo plays a pivotal role in improving customer loyalty,revenue,operational efficiency & customer service levels while also reducing operational expenditure for the hotel.

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Revinate Marketing is a marketing automation solution for independents or multiple properties in a group is paired with Revinate Rich Guest Profiles so user can segment guests, create, and send targeted emails in under an hour.

Visiting Media, a technology and immersive content production company, delivers the world’s best virtual selling tools to inspire, describe, promote and convey properties’ spaces as early as possible in the buying cycle. We build innovative and powerful, yet simple solutions that deliver both traditional and immersive (360°, 3D, VR) content and focus on making selling easier, pragmatic and more joyful. Our products increase conversions, selling speed, efficiency and actionable data insights.

Simplotel Hotel Website

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