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Track Hospitality Software

By TRACK Hospitality Software

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Track Hospitality Software Reviews & Product Details

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Track Hospitality Software Reviews (8)

Reviews

Track Hospitality Software Reviews (8)

4.0
8 reviews

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Lila V.
LV
Regional Director of Marketing, Communications & Operations
Small-Business (50 or fewer emp.)
"Great PMS"
What do you like best about Track Hospitality Software?

It's an all in one property management system. I like how you can make automations, track revenue and monitor calls. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

There's so much we had to figure out with trial and error. We're still discovering new features every day. The Marketing platform doesn't communicate with the PMS platform, so all contacts must be exported to the marketing side manually. Review collected by and hosted on G2.com.

Verified User in Hospitality
IH
Enterprise (> 1000 emp.)
"Track - Sendible Integration"
What do you like best about Track Hospitality Software?

TRACK is an excellent system and has been an asset to our Vacation Rental company. We have had to make a few tweaks, but that is to be expected. Overall, we are happy with Track and have been able to integrate Sendible into the Track system to help us monitor and utilize our Social Media to its full potential. Sendible is more cost-efficient for us and is compatible with Track. We get feedback from our Owners and Guests in a more streamlined fashion. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

There is not much that we dislike about Track; it was just a few of the "tweaks" in the beginning to adjust it to our system and the way we wanted to do business. Review collected by and hosted on G2.com.

RL
Small-Business (50 or fewer emp.)
"Track for Vacation Rentals"
What do you like best about Track Hospitality Software?

Easy to navigate and use for making reservations. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

Would like to see more filtering capabilities. Review collected by and hosted on G2.com.

santhosh l.
SL
Functional Consultant
Small-Business (50 or fewer emp.)
"Since customer management and engaging with them is the primary role now a days to lead the business"
What do you like best about Track Hospitality Software?

Maintaining the relationship with the customer means knowing the basic necessities and requirements of the customer and make the product as per the demand in the market. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

Since a correct and accurate software is required to track the sales from all the departments and know the demand of the product from the customer and market point of view. Review collected by and hosted on G2.com.

Beth R.
BR
Property Manager
Real Estate
Mid-Market (51-1000 emp.)
"Brand New not impressed so far"
What do you like best about Track Hospitality Software?

We have multiple company locations and this integrates all of us onto the same system. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

Not enough integration support. Data that was ported over from our previous software was distorted and all had to be adjust individually by hand. Review collected by and hosted on G2.com.

Ana C.
AC
Customer Hospitality and Sales Representative
Small-Business (50 or fewer emp.)
"Best Software!!"
What do you like best about Track Hospitality Software?

Track is super efficient, automated, organized, and friendly when it comes to looking for reservations and it's also a CRM. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

The only thing I would say I dislike is that the reservations tab could be a little more user-friendly. Review collected by and hosted on G2.com.

MC
Director of Paid Search
Small-Business (50 or fewer emp.)
"Track is a solid solution, but there are better solutions out there"
What do you like best about Track Hospitality Software?

I like the interface, and how easy it is to navigate through reports Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

I don't like the lack of API access, and also how tracking phone numbers are difficult to implement on site. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Recommend"
What do you like best about Track Hospitality Software?

It is very user friendly. You can do multiple different tasks through on Dashboard. Review collected by and hosted on G2.com.

What do you dislike about Track Hospitality Software?

It is not mobile friendly. I have to use a desk top to access the cloud. Review collected by and hosted on G2.com.

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