Having used the software for property management, this reviewer appreciates its all-in-one capabilities for automations and revenue tracking. The need for trial and error to understand features and the lack of integration with the marketing platform are drawbacks.
View Full ReviewTRACK is an excellent system and has been an asset to our Vacation Rental company. We have had to make a few tweaks, but that is to be expected. Overall, we are happy with Track and have been able to integrate Sendible into the Track system to help us monitor and utilize our Social Media to its full potential. Sendible is more cost-efficient for us and is compatible with Track. We get feedback from our Owners and Guests in a more streamlined fashion. Review collected by and hosted on G2.com.
There is not much that we dislike about Track; it was just a few of the "tweaks" in the beginning to adjust it to our system and the way we wanted to do business. Review collected by and hosted on G2.com.
Easy to navigate and use for making reservations. Review collected by and hosted on G2.com.
Would like to see more filtering capabilities. Review collected by and hosted on G2.com.
Maintaining the relationship with the customer means knowing the basic necessities and requirements of the customer and make the product as per the demand in the market. Review collected by and hosted on G2.com.
Since a correct and accurate software is required to track the sales from all the departments and know the demand of the product from the customer and market point of view. Review collected by and hosted on G2.com.
We have multiple company locations and this integrates all of us onto the same system. Review collected by and hosted on G2.com.
Not enough integration support. Data that was ported over from our previous software was distorted and all had to be adjust individually by hand. Review collected by and hosted on G2.com.
Track is super efficient, automated, organized, and friendly when it comes to looking for reservations and it's also a CRM. Review collected by and hosted on G2.com.
The only thing I would say I dislike is that the reservations tab could be a little more user-friendly. Review collected by and hosted on G2.com.
I like the interface, and how easy it is to navigate through reports Review collected by and hosted on G2.com.
I don't like the lack of API access, and also how tracking phone numbers are difficult to implement on site. Review collected by and hosted on G2.com.
It is very user friendly. You can do multiple different tasks through on Dashboard. Review collected by and hosted on G2.com.
It is not mobile friendly. I have to use a desk top to access the cloud. Review collected by and hosted on G2.com.
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