Opus Training Reviews & Product Details

After researching multiple LMS options for our 15-location grooming franchise, Opus has been the right call on every dimension that mattered to me. The mobile-first design gives me a direct line to a frontline workforce that lives on their phones; courses deliver microlearning, task lists drive daily operational accountability, the resource library serves as an always-on knowledge base, and messaging has become our primary channel for building culture across locations. The admin-side AI tools have meaningfully cut my content development time, and the team-side AI search means my employees can self-serve answers in the moment instead of waiting on a manager. The Opus support team has been exceptionally responsive throughout our rollout, which has made a complex implementation feel manageable. The value relative to other platforms I evaluated isn't even close. Review collected by and hosted on G2.com.

The main tradeoff: The prebuilt content marketplace skews toward food service, so off-the-shelf content options are limited for other industries. For us this is minor since we need to tailor most content to our specific workforce anyway, but teams hoping to lean heavily on pre-built libraries should evaluate that fit carefully. Review collected by and hosted on G2.com.

It brings together mobile training, task management, a knowledge base, and AI search in a way that’s intuitive and easy to scale, even with a lean L&D team-- seriously, AskOpus the AI search) has changed the way we reference SOP's! We’ve been able to reduce onboarding time and improved guest satisfaction based on training being realistic while moving quickly and staying flexible. We were able to transfer our entire training program from paper to digital format due within weeks due to the speed and ease of Opus module builders. I’ve worked with other platforms before, but Opus stands out in how well it adapts as our needs evolve. Review collected by and hosted on G2.com.

This platform is constantly growing, which means there are lots of new updates rolling out monthly. That can be hard to keep up with, but they are supporting these updates with weekly newsletters which help capture small and bigger improvements. Review collected by and hosted on G2.com.

Opus makes it extremely easy to create content from scratch or to leverage their integrated AI. The biggest upside for me is how user-friendly it is on the front end. It integrates with our HRIS platform (TriNet)—the integration process was very simple, and now any new hire’s job position and other profile information is automatically added.

We’re a relatively small company but have multiple locations, and the price per user is around $5/month, so it’s definitely affordable compared to other LMS systems. Onboarding was seamless, and as a team of one in Training, I was able to roll it out to the whole company within three weeks of onboarding.

Ongoing support has been great. We have a dedicated customer success rep who does regular check-ins and is readily available to jump on a call to troubleshoot or brainstorm. I use the platform daily, and the back-end experience is also very easy to navigate. I can pull reports and performance insights, and make changes that publish within seconds. New user onboarding only requires a smartphone and a phone number—no logins and no ever-forgotten password.

The intended audience is frontline workers that do not have regular access to a computer or desk and they are able to get training, find out information all with ease from their phone.

The integrated translation available in hundreds of different languages ensures the message and training is delivered in the best way a team member understands.

Their "Ask Opus" AI feature is one of my new favorites as it allows the team to get information on anything that lives on the platform just by asking- no need to scroll the library or wonder which folder that is in.

Whether you have a very large team or a smaller group Opus is an invaluable tool in your tech stack. Review collected by and hosted on G2.com.

There aren’t many downsides. The only thing I sometimes notice is that a few of the translations can be a little off. That said, they’re constantly improving the platform, so it’s not really a big issue. Review collected by and hosted on G2.com.

The platform is intuitive and easy to navigate, making it quick to learn. Staff members can progress at their own pace and choose times that suit their schedules. Quizzes, videos, and interactive modules help keep the learning process engaging and interesting. I also appreciate the ability to customize training modules to fit our brand, values, and procedures. Having our own customer care representative ensures that any issues or requests are addressed promptly. It is easy to add new content and roll out content to multiple locations or roles. Review collected by and hosted on G2.com.

I would appreciate having a date feature included in the reporting function. Review collected by and hosted on G2.com.

Opus has been a game changer for our training program. The platform is simple for frontline employees to use—everything is mobile-friendly, fast, and talkable, which makes training stick. I can build custom courses in minutes, track progress in real-time, and get feedback directly from my team. What I appreciate most is how it keeps training engaging without overwhelming staff. Compared to other LMS tools I’ve used, Opus feels modern and built for the restaurant industry. It’s helped me improve consistency across multiple locations and develop new leaders faster. Review collected by and hosted on G2.com.

Honestly, Opus has been a Godsend! Thanks Opus! Review collected by and hosted on G2.com.

Opus Training allows us to deploy up-to-date training to multiple locations and multiple brands as needed. The end users access the training with no barriers, and get what they need to do their job the best of their ability. The end user is always changing, and Opus Training allows us to create training in ways the end users receive it best - be it digitally, visually, auditorily, and even allows downloads of SOPs if they need something printed out and tangible. With translation into the end users preferred language, we can guarantee that our training is being delivered correctly and effectively. Review collected by and hosted on G2.com.

There are little to no downsides to Opus Training. Every time we have brought up a suggestion or a 'want', the Opus Training team has always done their best to create or accommidate what we're trying to accomplish. They are a company that values our feedback and partners with us to get what we need in learning and development. Review collected by and hosted on G2.com.

Opus Training has completely transformed the way we approach team development across our restaurant group. From the very start, their customer service has been nothing short of exceptional—responsive, thoughtful, and truly invested in our success.

The platform itself is innovative, easy to use, and even fun, which is no small feat in the world of training tools. It has helped us solve a huge number of operational challenges, from onboarding to ongoing education, all while keeping our team engaged.

What’s most impressive is the across-the-board enthusiasm it’s generated—our managers love it, and our team members love it. When you find a tool that brings value at every level of the organization, you hold onto it. Opus is that tool.

Highly recommend! Review collected by and hosted on G2.com.

As an organization that uses Opus every single day, we have found little to no flaws in their software at all. Whenever an "opportunity" arises, a feature request is submitted, and I can say that in 2+ years of using Opus, none of our requests have gone unfulfilled. Review collected by and hosted on G2.com.

We’ve absolutely loved working with Opus! The platform is incredibly easy to use—both from an administrator/content creator perspective and for our team members engaging with the training. The courses are short, engaging, and do a great job of reinforcing comprehension.

Beyond the user-friendly platform, the Opus team has been fantastic. They’re responsive, kind, and always ready to help. Creating and managing content is seamless, and the reporting tools provide valuable insights that help us continuously improve our training.

Opus has been a game-changer for our learning experience, and we couldn’t be happier with the partnership! Review collected by and hosted on G2.com.

The only drawback we've encountered with Opus is that it's primarily designed for mobile use. While this makes the platform incredibly accessible and intuitive for many users, it can present challenges in food service and manufacturing environments where phones aren’t allowed on the floor. We've also experienced some resistance from team members who are hesitant to use their personal devices for training. Although Opus is accessible via tablet or computer, the experience is most seamless on a personal phone, which may not always be practical for every team. Review collected by and hosted on G2.com.

What I like best about Opus is the control I have over content. From creation of the content to the first roll out, it's easy to use and edit. The AI ability saves me so much time and effort with the small stuff that I'm able to dedicate more time to my bigger projects. The support I received from onboarding to launch to now has been fantastic and never wavered. If I have an issue, I'm able to talk to someone real in little to no time. They take my suggestions for new features seriously and have implemented at least 1 that I can think of right now. Integrating PayCor was incredibly easy as it links to the user's emails that they use in Opus. Overall, I have never been happier to switch from one platform to another. I use Opus everyday and will continue to use it to better my concept and my teams. Review collected by and hosted on G2.com.

I honestly can't think of anything. The issues I did have, have been resolved. Review collected by and hosted on G2.com.

I have a few years of experience with Opus and it's made my life so much easier.

I have a very small training team and we need to get info to our teams quickly. I am able to quickly create interesting training that our front line workers can take within minutes. I use the AI function to assist me in writing the training. The employees love the microlearning and we love it for the ease of use.

Every time our team makes a recommendation to the Opus team, they look into it quickly and implement the feedback. Review collected by and hosted on G2.com.

I will let you know when I find something. Review collected by and hosted on G2.com.