Opus Training Reviews & Product Details

The platform is intuitive and easy to navigate, making it quick to learn. Staff members can progress at their own pace and choose times that suit their schedules. Quizzes, videos, and interactive modules help keep the learning process engaging and interesting. I also appreciate the ability to customize training modules to fit our brand, values, and procedures. Having our own customer care representative ensures that any issues or requests are addressed promptly. It is easy to add new content and roll out content to multiple locations or roles. Review collected by and hosted on G2.com.

I would appreciate having a date feature included in the reporting function. Review collected by and hosted on G2.com.

Opus has been a game changer for our training program. The platform is simple for frontline employees to use—everything is mobile-friendly, fast, and talkable, which makes training stick. I can build custom courses in minutes, track progress in real-time, and get feedback directly from my team. What I appreciate most is how it keeps training engaging without overwhelming staff. Compared to other LMS tools I’ve used, Opus feels modern and built for the restaurant industry. It’s helped me improve consistency across multiple locations and develop new leaders faster. Review collected by and hosted on G2.com.

Honestly, Opus has been a Godsend! Thanks Opus! Review collected by and hosted on G2.com.

Opus Training allows us to deploy up-to-date training to multiple locations and multiple brands as needed. The end users access the training with no barriers, and get what they need to do their job the best of their ability. The end user is always changing, and Opus Training allows us to create training in ways the end users receive it best - be it digitally, visually, auditorily, and even allows downloads of SOPs if they need something printed out and tangible. With translation into the end users preferred language, we can guarantee that our training is being delivered correctly and effectively. Review collected by and hosted on G2.com.

There are little to no downsides to Opus Training. Every time we have brought up a suggestion or a 'want', the Opus Training team has always done their best to create or accommidate what we're trying to accomplish. They are a company that values our feedback and partners with us to get what we need in learning and development. Review collected by and hosted on G2.com.

Opus Training has completely transformed the way we approach team development across our restaurant group. From the very start, their customer service has been nothing short of exceptional—responsive, thoughtful, and truly invested in our success.

The platform itself is innovative, easy to use, and even fun, which is no small feat in the world of training tools. It has helped us solve a huge number of operational challenges, from onboarding to ongoing education, all while keeping our team engaged.

What’s most impressive is the across-the-board enthusiasm it’s generated—our managers love it, and our team members love it. When you find a tool that brings value at every level of the organization, you hold onto it. Opus is that tool.

Highly recommend! Review collected by and hosted on G2.com.

As an organization that uses Opus every single day, we have found little to no flaws in their software at all. Whenever an "opportunity" arises, a feature request is submitted, and I can say that in 2+ years of using Opus, none of our requests have gone unfulfilled. Review collected by and hosted on G2.com.

We’ve absolutely loved working with Opus! The platform is incredibly easy to use—both from an administrator/content creator perspective and for our team members engaging with the training. The courses are short, engaging, and do a great job of reinforcing comprehension.

Beyond the user-friendly platform, the Opus team has been fantastic. They’re responsive, kind, and always ready to help. Creating and managing content is seamless, and the reporting tools provide valuable insights that help us continuously improve our training.

Opus has been a game-changer for our learning experience, and we couldn’t be happier with the partnership! Review collected by and hosted on G2.com.

The only drawback we've encountered with Opus is that it's primarily designed for mobile use. While this makes the platform incredibly accessible and intuitive for many users, it can present challenges in food service and manufacturing environments where phones aren’t allowed on the floor. We've also experienced some resistance from team members who are hesitant to use their personal devices for training. Although Opus is accessible via tablet or computer, the experience is most seamless on a personal phone, which may not always be practical for every team. Review collected by and hosted on G2.com.

What I like best about Opus is the control I have over content. From creation of the content to the first roll out, it's easy to use and edit. The AI ability saves me so much time and effort with the small stuff that I'm able to dedicate more time to my bigger projects. The support I received from onboarding to launch to now has been fantastic and never wavered. If I have an issue, I'm able to talk to someone real in little to no time. They take my suggestions for new features seriously and have implemented at least 1 that I can think of right now. Integrating PayCor was incredibly easy as it links to the user's emails that they use in Opus. Overall, I have never been happier to switch from one platform to another. I use Opus everyday and will continue to use it to better my concept and my teams. Review collected by and hosted on G2.com.

I honestly can't think of anything. The issues I did have, have been resolved. Review collected by and hosted on G2.com.

I have a few years of experience with Opus and it's made my life so much easier.

I have a very small training team and we need to get info to our teams quickly. I am able to quickly create interesting training that our front line workers can take within minutes. I use the AI function to assist me in writing the training. The employees love the microlearning and we love it for the ease of use.

Every time our team makes a recommendation to the Opus team, they look into it quickly and implement the feedback. Review collected by and hosted on G2.com.

I will let you know when I find something. Review collected by and hosted on G2.com.

Opus is the definition of a true partnership. The team is genuinely invested in your success, and the platform delivers exactly as promised. Continually evolving with thoughtful updates that enhance the user experience. Beyond the technology, Opus has opened the door to valuable new connections through resources such as Office Hours. Overall, an outstanding experience from a team that truly understands what it means to be a partner. Review collected by and hosted on G2.com.

It’s hard to find anything to dislike when the company delivers exactly what it promises. The team is also incredibly receptive to feedback and open to new ideas. Review collected by and hosted on G2.com.

Opus has transformed the way we operate across the brand. It’s easy to use, gives us control over our content, and most importantly—it supports our ability to move at a rapid pace. Whether we’re preparing for new LTOs or launching community engagement initiatives, Opus keeps us agile and responsive without slowing us down.

We've also shifted all brand-wide communications into Opus, replacing a number of internal emails with something more effective—and trackable. Plus, moving several of our Marketing Manager Guides into the platform has saved us both time and the cost of printed materials. We are looking forward to implementing Task Lists next!

The support from the Opus team has been a true game changer. From onboarding to ongoing updates, they’re responsive, invested, and always ready to help us get the most out of the platform.

If you're looking for a training and communication solution built for the pace of restaurants, Opus delivers. Review collected by and hosted on G2.com.

I’ve been impressed by how often Opus updates the platform to improve functionality and add value. Their developers even reach out to customers to get feedback and user perspectives, which is rare and appreciated. No complaints here! Review collected by and hosted on G2.com.

Opus has completely changed how we deliver training across our restaurants. The mobile-first experience is easy for our team members to use without needing a desktop or email, which is a huge advantage in our industry. The course format is short, clear, and highly customizable, and the check-in feature helps managers connect training to on the job performance. We also love the visibility we get through the dashboard. it’s easy to track completion and adoption across the organization. Review collected by and hosted on G2.com.

I have nothing specific to speak of. Some features are still evolving which is to be expected with a growing and expanding platform. That said, the team at Opus is highly responsive and genuinely listens to feedback, so improvements are ongoing. Review collected by and hosted on G2.com.