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Listo Reviews (15)

Reviews

Listo Reviews (15)

4.8
15 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its reliability and efficiency, which significantly enhances in-office communication and workflow management. The user-friendly interface allows staff to adapt quickly, making it easier to focus on patient care and service quality. Some users noted occasional issues with URL loading, but overall satisfaction remains high.

Pros & Cons

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Jordanesku B.
JB
Curriculum Design Expert
Enterprise (> 1000 emp.)
"Great Usability, But Payment Processing Needs Improvement"
What do you like best about Listo?

I found Listo very beneficial because it allowed all of us to have information ready in a few clicks. We appreciated having features like the chat, which was important for resolving matters or issues that our employees had. It was easy for them to chat with Listo, where there was always someone ready to support them. This is something we really liked and enjoyed, and our employees, in particular, liked this feature. The setup was very easy and straightforward; we just got an invitation and were able to access multiple features without needing a whole session with someone, as it was self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about Listo?

Something that was a difficulty was how the payments were processed. They use some other banks or intermediaries that made it very hard for our employees as somehow there were fees that they normally paid for $510, which all of a sudden became $25.35 biweekly, which at the end became $70. When they tried to get in touch with the representatives from Listo, it was a matter of not having something resolved, but giving runarounds or rebuttals. At the end of the day, they didn't know what to do, which led us to think of changing from this vendor. Review collected by and hosted on G2.com.

MM
General Manager
Small-Business (50 or fewer emp.)
"Highly recommend for high volume Optometry practices."
What do you like best about Listo?

Listo offers our practice a straightforward paging system that helps streamline and accelerate in-office communication. With this, we can devote more attention to the patients in front of us and spend less time managing workflow. Review collected by and hosted on G2.com.

What do you dislike about Listo?

When we initially implemented Listo, we encountered some issues with certain hardware not communicating correctly. However, these problems were addressed through subsequent software updates. I think we were among the first optometry practices to adopt it. Review collected by and hosted on G2.com.

Eslynn C.
EC
Assistant manager
Small-Business (50 or fewer emp.)
"Exceptionally Fast and Accurate Communication"
What do you like best about Listo?

How accurate and fast it is with the communication. Review collected by and hosted on G2.com.

What do you dislike about Listo?

How sometimes it has issues with the URL loadings. Review collected by and hosted on G2.com.

Fernando Manuel V.
FV
Intake Specialist
Mid-Market (51-1000 emp.)
"Very reliable, trustworthy and efficient"
What do you like best about Listo?

It's reliability and efficiency with no hidden fees. Review collected by and hosted on G2.com.

What do you dislike about Listo?

The one downside would be that it does not perform as it should in other countries. Review collected by and hosted on G2.com.

Arthur P.
AP
Infrastructure Support Specialist
Mid-Market (51-1000 emp.)
"Highly recommend to improve flow and communication."
What do you like best about Listo?

Listo was implimented during our all star break but wish we had started at the begining of season. The ease of scan and answer questions turned a response time from 1-2 innnings to 5 mins. Out total down time for the season was 10-15 hours for an 86 game season. The ability to direct report, know who is working on the current issues and have account ability are but 3 of the many reasons I highly recomment Listo.

From an end user the requirement of scanning a QR code and selection 4 drop downs allowed an ease of access for them as well which I think encouraged them to report issues instead of a wait and see approach. Review collected by and hosted on G2.com.

What do you dislike about Listo?

No downside to report but we will be expanding our reporting options for users to select to help pinpoint the issue at hand. Review collected by and hosted on G2.com.

Jonathan R.
JR
Director Of Operations & People
Small-Business (50 or fewer emp.)
"Great way to enhance service and guest experiences"
What do you like best about Listo?

The user interface is very clean and easy to manage. The data points are great to have and support the ability to review productivity; having the daily reporting access is perfect to see where requests are coming from.

I also appreciate the Listo team in their support making it for an easy setup and offering support as needed. Review collected by and hosted on G2.com.

What do you dislike about Listo?

So for nothing to report, they are open to taking suggestions for future updates. Review collected by and hosted on G2.com.

AT
Director of Suites
Enterprise (> 1000 emp.)
"Listo is a great company to work with"
What do you like best about Listo?

It was an absolute pleasure to work with the Listo team throughout the entire process of adopting their platform in our suites. They were incredibly communicative, accommodating, and proactive in addressing the challenges we faced during adoption. Their flexibility and dedication were instrumental in supporting the successful launch of the Listo platform. Even now, they remain open to feedback and are actively developing new features to ensure the platform continues to meet our evolving needs. Review collected by and hosted on G2.com.

What do you dislike about Listo?

There is nothing that i dislike about Listo. Review collected by and hosted on G2.com.

Jeremiah R.
JR
Commissary Manager - PGA Championships of America
Mid-Market (51-1000 emp.)
"Great Sportservice Warehouse Implementation"
What do you like best about Listo?

I used ythe Listo application at our F&B Warehouse at American Family Field in Milwaukee. We used Listo as an in stadium requisition tool and command center for communication. We had Listo QR codes added to every concession stand in the ballpark, and most staff were willing and able to use the applicaiton very fast. Overall teh feedback was great from all staff. As a warehouse operation we were able to stay more organized and increase our productivity as a group. Review collected by and hosted on G2.com.

What do you dislike about Listo?

There were definitley not many negatives when considering Listo as an application. Review collected by and hosted on G2.com.

YC
Retail Director
Small-Business (50 or fewer emp.)
"Innovative Smart Communication"
What do you like best about Listo?

What I love about Listo is being able to program specific tasks for various locations in the clinic, this has made it very versatile. Listo also has a variety of features such as daily and weekly metrics that helps manage our business goals. We also love the feature where we can schedule specific and individual tasks to each of our employees. Not to mention the cute add on's like being able to add a photo of your employee on their profile to make it more personable. Review collected by and hosted on G2.com.

What do you dislike about Listo?

I don"t like that I did not implement Listo alot sooner. Review collected by and hosted on G2.com.

JP
Maintenance Manager
Mid-Market (51-1000 emp.)
"Simple platform, easy to use"
What do you like best about Listo?

The simplicity and almost total customization capabilities. Employees can easily adapt and understand how to use it. Staff is helpful for implementation and happy to support us if any issues pop up Review collected by and hosted on G2.com.

What do you dislike about Listo?

The only issue I can come up with if any is the use of the watches with the potential for damage Review collected by and hosted on G2.com.

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