# Listo Reviews **Vendor:** Listo **Category:** [Other Hospitality Software](https://www.g2.com/categories/other-hospitality) **Average Rating:** 4.8/5.0 **Total Reviews:** 15 ## About Listo Listo, the leading communication and task management platform for the deskless workforce, seamlessly connects guests to staff and internal teams to one another with a single tap on any device. As a result, Listo helps world class venue operators function with a leaner labor force with more accountability, while simultaneously unlocking new areas of revenue and providing a gold standard of service to their patrons. ## Listo Pros & Cons **What users like:** - Users appreciate the **easy setup** of Listo, enabling quick adaptation and efficient order fulfillment for staff. (4 reviews) - Users commend the **responsive and helpful customer support** of Listo, enhancing their overall experience with the product. (3 reviews) - Users highlight the **ease of use** of Listo, facilitating quick access and encouraging proactive engagement. (3 reviews) - Users appreciate the **helpful and responsive staff support** from Listo, enhancing their overall experience significantly. (3 reviews) - Users commend the **effective communication** of Listo, appreciating its responsiveness and support during the adoption process. (2 reviews) - Ease of Implementation (2 reviews) - Features (2 reviews) - Reliability (2 reviews) - Team Collaboration (2 reviews) - Useful (2 reviews) **What users dislike:** - Users note **poor reporting** options hinder effective issue resolution, indicating a need for improvement in this area. (1 reviews) - Users find the **slow service** disappointing, as transactions take significantly longer than competitors with lower charges. (1 reviews) ## Listo Reviews ### 1. Great Usability, But Payment Processing Needs Improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Jordanesku B. | Curriculum Design Expert, Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Listo?** I found Listo very beneficial because it allowed all of us to have information ready in a few clicks. We appreciated having features like the chat, which was important for resolving matters or issues that our employees had. It was easy for them to chat with Listo, where there was always someone ready to support them. This is something we really liked and enjoyed, and our employees, in particular, liked this feature. The setup was very easy and straightforward; we just got an invitation and were able to access multiple features without needing a whole session with someone, as it was self-explanatory. **What do you dislike about Listo?** Something that was a difficulty was how the payments were processed. They use some other banks or intermediaries that made it very hard for our employees as somehow there were fees that they normally paid for $510, which all of a sudden became $25.35 biweekly, which at the end became $70. When they tried to get in touch with the representatives from Listo, it was a matter of not having something resolved, but giving runarounds or rebuttals. At the end of the day, they didn't know what to do, which led us to think of changing from this vendor. **What problems is Listo solving and how is that benefiting you?** Listo solves payment issues and simplifies time off requests, making it easy to access payment details and fill time off tickets. ### 2. Highly recommend for high volume Optometry practices. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Listo?** Listo offers our practice a straightforward paging system that helps streamline and accelerate in-office communication. With this, we can devote more attention to the patients in front of us and spend less time managing workflow. **What do you dislike about Listo?** When we initially implemented Listo, we encountered some issues with certain hardware not communicating correctly. However, these problems were addressed through subsequent software updates. I think we were among the first optometry practices to adopt it. **What problems is Listo solving and how is that benefiting you?** Listo offers an effective solution for tracking patient flow and facilitating the handoff of care between technicians, doctors, and opticians. Its fast and efficient communication method helps eliminate wait times, reduces the need to micromanage our workflow, and minimizes errors in our high-volume practice. ### 3. Exceptionally Fast and Accurate Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Eslynn C. | Assistant manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Listo?** How accurate and fast it is with the communication. **What do you dislike about Listo?** How sometimes it has issues with the URL loadings. **What problems is Listo solving and how is that benefiting you?** So far no problems at the moment. ### 4. Very reliable, trustworthy and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando Manuel V. | Intake Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Listo?** It's reliability and efficiency with no hidden fees. **What do you dislike about Listo?** The one downside would be that it does not perform as it should in other countries. **What problems is Listo solving and how is that benefiting you?** Listo is solving the hassle of having to coordinate big venues like resorts and hotels with it's helpful tool and this benefits us by having coordination done in a timely manner with just the click of a button. ### 5. Highly recommend to improve flow and communication. **Rating:** 4.5/5.0 stars **Reviewed by:** Arthur P. | Infrastructure Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Listo?** Listo was implimented during our all star break but wish we had started at the begining of season. The ease of scan and answer questions turned a response time from 1-2 innnings to 5 mins. Out total down time for the season was 10-15 hours for an 86 game season. The ability to direct report, know who is working on the current issues and have account ability are but 3 of the many reasons I highly recomment Listo. From an end user the requirement of scanning a QR code and selection 4 drop downs allowed an ease of access for them as well which I think encouraged them to report issues instead of a wait and see approach. **What do you dislike about Listo?** No downside to report but we will be expanding our reporting options for users to select to help pinpoint the issue at hand. **What problems is Listo solving and how is that benefiting you?** Decrease down time of equiptment and increase profitability for our business. This also allowed us to improve our customer experience but limiting hardware being down and improving speed of service. ### 6. Great way to enhance service and guest experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan R. | Director Of Operations & People, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Listo?** The user interface is very clean and easy to manage. The data points are great to have and support the ability to review productivity; having the daily reporting access is perfect to see where requests are coming from. I also appreciate the Listo team in their support making it for an easy setup and offering support as needed. **What do you dislike about Listo?** So for nothing to report, they are open to taking suggestions for future updates. **What problems is Listo solving and how is that benefiting you?** Digitalizing our needs and making it easy to control and manage. ### 7. Listo is a great company to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Andrey T. | Director of Suites, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Listo?** It was an absolute pleasure to work with the Listo team throughout the entire process of adopting their platform in our suites. They were incredibly communicative, accommodating, and proactive in addressing the challenges we faced during adoption. Their flexibility and dedication were instrumental in supporting the successful launch of the Listo platform. Even now, they remain open to feedback and are actively developing new features to ensure the platform continues to meet our evolving needs. **What do you dislike about Listo?** There is nothing that i dislike about Listo. **What problems is Listo solving and how is that benefiting you?** Guest to staff comunications and collecting all of our services under one QR ### 8. Great Sportservice Warehouse Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremiah R. | Commissary Manager - PGA Championships of America, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Listo?** I used ythe Listo application at our F&B Warehouse at American Family Field in Milwaukee. We used Listo as an in stadium requisition tool and command center for communication. We had Listo QR codes added to every concession stand in the ballpark, and most staff were willing and able to use the applicaiton very fast. Overall teh feedback was great from all staff. As a warehouse operation we were able to stay more organized and increase our productivity as a group. **What do you dislike about Listo?** There were definitley not many negatives when considering Listo as an application. **What problems is Listo solving and how is that benefiting you?** Listo decreased the amount of Phone calls to the warehouse. Fewer phone calls meant less was lost in translation, makign the entire warehouse more efficient. ### 9. Innovative Smart Communication **Rating:** 5.0/5.0 stars **Reviewed by:** yanet C. | Retail Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Listo?** What I love about Listo is being able to program specific tasks for various locations in the clinic, this has made it very versatile. Listo also has a variety of features such as daily and weekly metrics that helps manage our business goals. We also love the feature where we can schedule specific and individual tasks to each of our employees. Not to mention the cute add on's like being able to add a photo of your employee on their profile to make it more personable. **What do you dislike about Listo?** I don"t like that I did not implement Listo alot sooner. **What problems is Listo solving and how is that benefiting you?** Listo is solving internal communication from employee to employee and Optometrist to employee without the run around. ### 10. Simple platform, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** James P. | Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Listo?** The simplicity and almost total customization capabilities. Employees can easily adapt and understand how to use it. Staff is helpful for implementation and happy to support us if any issues pop up **What do you dislike about Listo?** The only issue I can come up with if any is the use of the watches with the potential for damage **What problems is Listo solving and how is that benefiting you?** Communication between departments and easing the clarity of needs from employees ### 11. Listo helped in our day to day **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Listo?** It helps ensure that 100% of our orders are receieved and fulfilled. It keeps staff out of the warehouse to let them operate at their full capacity. Although there was a good amount of setup time, it helped when it was finally time for implementing. Everyone was able to adapt and easily use the QR codes. **What do you dislike about Listo?** Changing things in each seperate location can sometimes be taxing. **What problems is Listo solving and how is that benefiting you?** Listo is helping us to ensure each order that is being placed is being seen and fulfilled. ### 12. Listo at Ford Field **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Listo?** We have had such a great experience working closely with the Listo team - they are so helpful, quick to respond and always check in. The prouct itself works really well with our team and is super easy to use. We use it as a tool for our guests to contact our attendants, supervisors and leave feedback. **What do you dislike about Listo?** We have nothing to dislike or complain about. **What problems is Listo solving and how is that benefiting you?** We use Listo as a tool for our suite guests to contact our attendants and supervisors. ### 13. Above and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha T. | Premium Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Listo?** The listo team is amazing. They are responsive and always willing to assist. **What do you dislike about Listo?** fairly new device, some features are not available. However, should you need something to better help your use, listo is all ears. **What problems is Listo solving and how is that benefiting you?** allowing staff to multitask while still looking after clients. ### 14. Cabana Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Listo?** Listo was able to assist in streamlining our Cabana service system and has aided in eliminating previous wait times and service complaints. **What do you dislike about Listo?** We are happy with the system we now have in place. **What problems is Listo solving and how is that benefiting you?** Service wait times and increasing guest satisfaction. ### 15. Excellent product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Listo?** The team at Listo is so helpful and responsive. They have gone over and above to assist and accommodate needs, as well as take into consideration any helpful tools or ideas that may make the product work even better for us. **What do you dislike about Listo?** No complaints. I truly enjoy working with them. **What problems is Listo solving and how is that benefiting you?** Streamlining helpful information to share with suite holders in a digital way, thus making it easier for us to update as needed. - [View Listo pricing details and edition comparison](https://www.g2.com/products/listo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+06%3A45%3A43+-0500&secure%5Bsession_id%5D=43f64f0c-ffd9-45e5-8525-43e7261e9671&secure%5Btoken%5D=6279bff7523ccd4f7db88d1b6cf730b4589dd6daf6a65806427bcae858647cdb&format=llm_user) ## Listo Features **Administration** - Billing and Invoicing - Reporting - Venue Calendar - Staff Management - Task Management **Event Management** - Online Booking - Resource Management - Facilities Management - Food and Beverage Management **Sales and Marketing** - Customer Database - Sales Tools - Email Automation **Agentic AI - Venue Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration ## Top Listo Alternatives - [Tripleseat](https://www.g2.com/products/tripleseat-tripleseat/reviews) - 4.5/5.0 (358 reviews) - [Skedda](https://www.g2.com/products/skedda/reviews) - 4.8/5.0 (279 reviews) - [Perfect Venue](https://www.g2.com/products/perfect-venue/reviews) - 4.8/5.0 (187 reviews)