--- title: HoneyBook Reviews meta\_title: 'HoneyBook Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 245 reviews by the users' company size, role or industry to find out how HoneyBook works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 245 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### HoneyBook Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **seamless payment management** of HoneyBook, making invoicing and client payments hassle-free and organized. [(19 mentions)](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2513961&qs=pros-and-cons#reviews) Users appreciate the **easy creation of materials** with HoneyBook's user-friendly templates and automation features, streamlining their workflow. [(8 mentions)](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2513928&qs=pros-and-cons#reviews) Users commend the **ease of use** of HoneyBook, appreciating its seamless integration into daily business operations. [(6 mentions)](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=1460653&qs=pros-and-cons#reviews) Users value the **easy customization** of HoneyBook, enhancing their efficiency with tailored templates for various needs. [(6 mentions)](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2514099&qs=pros-and-cons#reviews) Users value the **ease of use** of HoneyBook, enhancing organization and client management for smooth business operations. [(6 mentions)](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2514005&qs=pros-and-cons#reviews) Users face **payment issues** with HoneyBook, expressing concerns about processing fees and limited payment options. [(5 mentions)](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2514172&qs=pros-and-cons#reviews) Users are frustrated by the **expensive pricing** of HoneyBook, feeling the increase lacks justification and value. [(4 mentions)](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=1460845&qs=pros-and-cons#reviews) Users face **lack of integration** , making data export difficult and complicating transitions to other platforms. [(4 mentions)](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=1462322&qs=pros-and-cons#reviews) Users criticize the **limited features** of HoneyBook, feeling they do not justify the increased pricing or expectations. [(4 mentions)](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2514321&qs=pros-and-cons#reviews) Users find the **reporting features inadequate** , hindering comprehension and tracking of earnings efficiently. [(4 mentions)](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2514312&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of HoneyBook ##### 1. Payment Management Users appreciate the **seamless payment management** of HoneyBook, making invoicing and client payments hassle-free and organized. [ See 19 mentions ](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2513961&qs=pros-and-cons#reviews) See Related User Reviews MF Melanie F. Small-Business (50 or fewer emp.) 5.0/5 "Easy to use" What do you like about HoneyBook? I like how contracts, invoices, payments are all in one! I don't have to think about when to send an invoice to a client! ![Erika S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erika S.") ES Erika S. Small-Business (50 or fewer emp.) 5.0/5 "The best tool for all Photographers" What do you like about HoneyBook? I love how easy it is to use HoneyBook, and how streamline it is to get a client booked, installments paid, and keep everything organized for each pro ##### 2. Easy Creation Users appreciate the **easy creation of materials** with HoneyBook's user-friendly templates and automation features, streamlining their workflow. [ See 8 mentions ](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2513928&qs=pros-and-cons#reviews) See Related User Reviews ![Antonio W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonio W.") AW Antonio W. Small-Business (50 or fewer emp.) 4.0/5 "Great CRM & invoicing tool." What do you like about HoneyBook? That I can create an inquiry and go directly to a proposal and send it off to the client. CE Connie E. Small-Business (50 or fewer emp.) 5.0/5 "Sophisticated Gallery of Templates & Streamlined Communication!" What do you like about HoneyBook? I love the gallery of templates to inspire the look and feel of my materials. The system is also very "user-friendly" as I edit each of the templates ##### 3. Ease of Use Users commend the **ease of use** of HoneyBook, appreciating its seamless integration into daily business operations. [ See 6 mentions ](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=1460653&qs=pros-and-cons#reviews) See Related User Reviews ![Sean M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean M.") SM Sean M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, All-in-One Tool for Invoicing, Questionnaires, and Proposals" What do you like about HoneyBook? I like how easy it is to use and how so many aspects of an essential business is included such as the invoicing, questionnaires, proposals, etc. The p ![Regina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Regina M.") RM Regina M. Small-Business (50 or fewer emp.) 4.0/5 "So Many Integrations—Keeps Real Estate Leads Organized and Automated" What do you like about HoneyBook? I like that there are so many integrations. I use this specifically to manage my real estate client, and we use FloDesk and Canva, and I can integrate ##### 4. Easy Customization Users value the **easy customization** of HoneyBook, enhancing their efficiency with tailored templates for various needs. [ See 6 mentions ](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2514099&qs=pros-and-cons#reviews) See Related User Reviews ![Quaid W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quaid W.") QW Quaid W. Small-Business (50 or fewer emp.) 5.0/5 "Great for beginners and Pros!" What do you like about HoneyBook? The workflow for HoneyBook is so easy! The customizable templates for invoices, contracts, etc. make for a smooth time! ![Kayla B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kayla B.") KB Kayla B. Small-Business (50 or fewer emp.) 4.5/5 "User Friendly and Covers All My Bases" What do you like about HoneyBook? Super easy proposal, invoice and contract creation through customizable or uploaded templates. Also easy payment collection for all of my invoices and ##### 5. Product Value Users value the **ease of use** of HoneyBook, enhancing organization and client management for smooth business operations. [ See 6 mentions ](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2514005&qs=pros-and-cons#reviews) See Related User Reviews ![Erika S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erika S.") ES Erika S. Small-Business (50 or fewer emp.) 5.0/5 "The best tool for all Photographers" What do you like about HoneyBook? I love how easy it is to use HoneyBook, and how streamline it is to get a client booked, installments paid, and keep everything organized for each pro ![Casey C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casey C.") CC Casey C. Small-Business (50 or fewer emp.) 4.5/5 "Makes my life easier" What do you like about HoneyBook? I love that everything is in one place from contracts to invoices and they are all elegantly and professionally designed, and most importantly that I ### 5 Cons or Disadvantages of HoneyBook ##### 1. Payment Issues Users face **payment issues** with HoneyBook, expressing concerns about processing fees and limited payment options. [ See 5 mentions ](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2514172&qs=pros-and-cons#reviews) See Related User Reviews ![Diane S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diane S.") DS Diane S. Small-Business (50 or fewer emp.) 3.5/5 "HoneyBook is almost perfect" What do you dislike about HoneyBook? Some things that seem so simple.... are overly complicated. Also I would love it if there was more integration with my website. For instance, i wish ![Amie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amie H.") AH Amie H. Small-Business (50 or fewer emp.) 5.0/5 "The most helpful ongoing expense for my business" What do you dislike about HoneyBook? I do wish there was an option to put the credit card fees on the invoice. It took me a few months to realize that about 4% of what I collected from my ##### 2. Expensive Users are frustrated by the **expensive pricing** of HoneyBook, feeling the increase lacks justification and value. [ See 4 mentions ](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=1460845&qs=pros-and-cons#reviews) See Related User Reviews ![Brian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian S.") BS Brian S. Small-Business (50 or fewer emp.) 2.0/5 "A good CRM that's on its way to being great but the price tag is steep" What do you dislike about HoneyBook? When I started my subscription with Honeybook, I paid a little over $250 a year. Now two years later, they are charging over $500 a year but aren't p ![desiree s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "desiree s.") DS desiree s. Small-Business (50 or fewer emp.) 5.0/5 "amamzing crm for business" What do you dislike about HoneyBook? Pricing: it is so expensive which is understanbale of all the futures you can use ##### 3. Lack of Integration Users face **lack of integration** , making data export difficult and complicating transitions to other platforms. [ See 4 mentions ](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=1462322&qs=pros-and-cons#reviews) See Related User Reviews ![Regina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Regina M.") RM Regina M. Small-Business (50 or fewer emp.) 4.0/5 "So Many Integrations—Keeps Real Estate Leads Organized and Automated" What do you dislike about HoneyBook? I wish their task project pipeline was a little more user friendly on the project management side. For people who aren't familiar with interacting wit ![Farhana Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Farhana Y.") FY Farhana Y. Small-Business (50 or fewer emp.) 4.0/5 "My Experience of Using HoneyBook as a Project Intern" What do you dislike about HoneyBook? The only downside I would like to mention was the absence of a feature that can connect additional platforms while dealing with complex projects. The ##### 4. Limited Features Users criticize the **limited features** of HoneyBook, feeling they do not justify the increased pricing or expectations. [ See 4 mentions ](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2514321&qs=pros-and-cons#reviews) See Related User Reviews EV Elle V. Small-Business (50 or fewer emp.) 1.0/5 "It was great at first" What do you dislike about HoneyBook? They decided to change the pricing and it increased DRAMATICALLY and the features no longer justified that new pricing. CR Chris R. Small-Business (50 or fewer emp.) 4.0/5 "A Solid CRM for Photographers" What do you dislike about HoneyBook? Right now, the limitations on workflow automations. It is very basic and I would prefer they implement a system with if-then logic to provide more opp ##### 5. Poor Reporting Users find the **reporting features inadequate** , hindering comprehension and tracking of earnings efficiently. [ See 4 mentions ](https://www.g2.com/products/honeybook/reviews?filters%5Bsentiment_snippet%5D=2514312&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel S.") RS Rachel S. Small-Business (50 or fewer emp.) 4.5/5 "Honeybook is a beautiful, functional CRM" What do you dislike about HoneyBook? The reporting is not as robust as other CRM systems ![Emily S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily S.") ES Emily S. Small-Business (50 or fewer emp.) 5.0/5 "Efficient workflows and automations" What do you dislike about HoneyBook? The main issue I've heard is that my clients don't love the user experience with Honeybook. Additionally, I'd like to see more reports and analytics t ![Graeme R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Graeme R.") GR Graeme R. Owner/Photographer Small-Business (50 or fewer emp.) 8/5/2026 "Easy to Use, Affordable All-in-One Tool with Great AI Automations" 5/5 What do you like best about HoneyBook? Easy to use, short learning curve and setting up and customizing templates to get started was easy, and have further refined since then.. Online help has been useful too. Integrates many things I was doing over multiple separate tools (contracts, invoices, calendar booking and now galleries). AI tools are great for automations and template driven responses. Pricing is very affordable for a start up one person business. Never had issues with downtime or unresponsiveness. Review collected by and hosted on G2.com. What do you dislike about HoneyBook? Dislike....not much I actively dislike. The invoice processing fees are a little higher than using Stripe as a separate step, but not greatly so. I wish it had an integration with PicFlow - although I use the new built in galleries for most final deliveries, PicFlow offers better client proofing for collaborative projects. Custom look (logo etc) on the galleries would be good. Review collected by and hosted on G2.com. What problems is HoneyBook solving and how is that benefiting you? Much easier to keep everything on track by having all the tools (or most of them anyway) in one platform - setting up a call or checking a payment or sending a reminder email are all in one go-to spot, and the status of all of them is also together, Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Nikki M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikki M.") NM Nikki M. Owner Small-Business (50 or fewer emp.) 6/25/2026 "Honeybook Feels Like a Virtual Assistant for My Business" 4.5/5 What do you like best about HoneyBook? I love how Honeybook simplifies my business processes, helps me stay organized, and automates client tasks that would normally take a ton of time. It integrates and connects with my other calendar, client photo delivery software, and finances as well. I love the simple interface where I can see everything in one place. and AI suggestions help me the AI automated email responses, and they're super easy to adapt to fit my business as well. Honeybook software loads quickly, rarely experiences any hiccups, and helps me be more professional. If I have had any issues, the support team knocked it out of the park, and if they didn't support my issues, they took feedback and added it to the list of requests for the future. Honeybook is a great value, and it really feels like having a virtual assistant. Review collected by and hosted on G2.com. What do you dislike about HoneyBook? I wish it was easier to edit templates from the client viewing screen. Or if I make an edit to an email template for one automation, that it saved for others. That process is a little cumbersome. Review collected by and hosted on G2.com. What problems is HoneyBook solving and how is that benefiting you? HoneyBook helps me automate repetitive tasks, respond to inquiries quickly and efficiently, and stay on top of planning and scheduling. It’s a great value for my business, and it integrates well with the other apps I already use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JH Jill H. owner Small-Business (50 or fewer emp.) 6/24/2026 "Beautiful branding and smooth onboarding, but slow navigation and limited scheduling/invoicing" 3.5/5 What do you like best about HoneyBook? I really like all the branding options and that my customers experience a clean cohesive presentation of my business. I love the onboarding most of all and how smooth it is to get accounts set up. I have a honey book created contact form on my website and quite often my first contact with a client is a completed contact form, which autofills everything in their project and saves me hours. I also like the contract options and I feel like they seem legit--customers are happy to sign them and I feel a bit more protected. Another good thing is honey book reminds me if I haven't followed up with someone or an invoice hasn't been paid. Review collected by and hosted on G2.com. What do you dislike about HoneyBook? My business is private tutoring and so I have a lot of accounts and they stay active for a year or more at a time. Honeybook isn't set up well for this type of business. One thing that bothers me is switching between client pages takes 3 or more screen loads, and honey book often runs very slowly on both safari and chrome. Another issue is the way invoices work. There is a helpful time tracker that I love, but I can't auto create a custom invoice from it, only a simple one. I would love if my invoices could be branded and cohesive with my aesthetic. I also don't like that I can't schedule repeating appointments. This missing feature alone requires me to pay for another scheduling software. Review collected by and hosted on G2.com. What problems is HoneyBook solving and how is that benefiting you? Before honey book I was handling all onboarding and keeping track of referral credits and account notes. I had sticky notes and apple notes and loose pieces of paper. I love that this is all in one place so I don't lose track of people and it also saves me a lot of time. I don't use the imbedded AI email writing feature very often, because it's very important to me to sound authentic, but the times I have used it have saved me time and streamlined my process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dustin F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dustin F.") DF Dustin F. Accounting Specialist Small-Business (50 or fewer emp.) 6/23/2026 "Streamlined Event Booking with Intuitive Workflows and Stellar Support" 5/5 What do you like best about HoneyBook? HoneyBook has completely transformed and streamlined our event booking process, which was previously managed through a combination of manual workflows, paper records, and multiple calendars. One of the biggest benefits was the seamless integration with our organization's primary calendar, allowing us to centralize scheduling and eliminate confusion or overlap between systems. From the initial onboarding experience, it was clear that we were in good hands. The personalized one-on-one coaching and support provided by the HoneyBook team made implementation smooth and approachable, even as we transitioned from a largely manual process. The automation tools have been a game changer for our team, creating consistency in our workflows and reducing the stress and uncertainty that often came with managing event communications and follow-up tasks. Perhaps our favorite feature is the client portal, which keeps every aspect of a project organized and accessible in one place, from the initial inquiry through planning, contracting, and payment. Having a centralized, searchable record for each event has significantly improved both staff efficiency and the client experience. HoneyBook has become an integral part of our operations and continues to perform exceptionally well. The platform is intuitive, user-friendly, and easy to navigate, while remaining affordable for a small nonprofit organization. We are grateful for the support, innovation, and reliability HoneyBook provides, and it has been a valuable investment for our team. Review collected by and hosted on G2.com. What do you dislike about HoneyBook? One area for improvement would be the AI-powered suggestions. It would be helpful if the AI could retain and learn from information about our organization's specific catering operations, services, workflows, and policies over time. Currently, some of the suggested responses and recommendations do not align with our standard procedures or service offerings, which limits their usefulness. Greater customization and organizational memory would make the AI features significantly more effective and relevant for our team. Review collected by and hosted on G2.com. What problems is HoneyBook solving and how is that benefiting you? One of the biggest challenges HoneyBook has helped us solve is staffing capacity. As a small nonprofit organization, we did not have the budget to hire an additional employee dedicated to managing catering and event bookings. HoneyBook's centralized platform and workflow tools have allowed us to distribute responsibilities across existing team members without creating confusion or operational bottlenecks. Because all client communications, project details, contracts, invoices, and tasks are housed in one place, multiple staff members can easily collaborate and stay informed throughout the booking process. This has enabled us to manage our growing catering and events program effectively without adding additional personnel, resulting in both cost savings and improved operational efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stephanie G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie G.") SG Stephanie G. Owner Small-Business (50 or fewer emp.) 5/28/2026 "All-in-One Business Hub: Invoices, Contracts, Payments, and Client-Friendly Templates" 4/5 What do you like best about HoneyBook? What I like best about HoneyBook is that it keeps everything I need to run my business in one place. I can create invoices, estimates, proposals, contracts, and receive payments all within the same platform, which saves a huge amount of time and keeps my workflow organized. I also love the templates they provide because they make it quick and easy to create professional client materials without starting from scratch. From the client side, HoneyBook makes the process seamless. My clients can easily set up auto-payments, e-sign documents, and manage everything in one simple experience, which creates a smoother and more professional onboarding and payment process for everyone involved. Review collected by and hosted on G2.com. What do you dislike about HoneyBook? One issue I’ve experienced is when sending invoices to clients who also use HoneyBook for their own business. Sometimes the payment link redirects them to their own HoneyBook dashboard instead of the invoice I sent, which can create confusion and delays when trying to submit payment. It would be helpful if the client payment experience was a little more streamlined for users who already have existing HoneyBook accounts. Review collected by and hosted on G2.com. What problems is HoneyBook solving and how is that benefiting you? HoneyBook solves the problem of having to use multiple platforms to manage my business. It keeps invoices, contracts, proposals, payments, and client workflows all in one place, which saves me time and keeps everything organized. It also creates a smoother client experience with easy e-signing, auto-pay setup, and streamlined onboarding. Review collected by and hosted on G2.com. Show More Response from Sharon Blatt of HoneyBook [Editedit](https://www.g2.com/survey_responses/honeybook-review-12885504/official_response/edit) That's the goal and it sounds like you've got it dialed in 💛 The issue with clients who also have HoneyBook accounts getting redirected to their own dashboard instead of your invoice, that's a genuinely specific and helpful callout. We're flagging that for our product team because it's exactly the kind of friction that shouldn't exist. Thank you for describing it so clearly. Reviews like this one really do help us build better. Grateful for you 💛 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jacquelynn B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacquelynn B.") JB Jacquelynn B. Small-Business (50 or fewer emp.) 8/7/2026 "Essential for Photographers, Limited Mobile Features" 4/5 What do you like best about HoneyBook? I like that HoneyBook has saved me time by helping me automate processes that I used to have to do on my own. It helps me with contracts, email templates, and reports for tax purposes. I also find the payment system helpful occasionally. Review collected by and hosted on G2.com. What do you dislike about HoneyBook? I have a lot of things that I feel could be improved, like the fact that you can't edit or access email templates on your mobile phone Can’t access export files as pdf Can’t send receipts or invoices without adding payment requests - some people just want info or a receipt showing items paid for Invoice creation from mobile is very glitchy I want to be able to sort the honey book calendar by bookings - like show me only the phone calls I have scheduled or show me only the sessions I have scheduled I wish honey book could color code the scheduled items onto Google Calendar as well In the scheduler I want it to be easier to bulk remove availability from certain dates - like if I am gone for a week of vacation but I still want to be able to book phone calls I want to easily go to that week and turn off everything in my scheduler availability except phone calls - right now I have to manually remove each item on each day. Sooooo Cumbersome I want HoneyBook invoice to allow payment via Zelle or Venmo with no fees I wish some of the naming conventions made more sense and were not duplicated - like why is scheduler on there twice and neither in the place that make sense? And why do I have to go to reports for my monthly download but if I go to finance I can’t find that report . Emailing people in a group is not good using hb. From a project I want to be able to add multiple people to the same project and when I email them all I don’t want they to reply to me but have to reply to all . I’d also like to be able to cc people on projects when added later Also the email log system is messed up. Sometimes when I reply from Microsoft office the reply does not get captured in the hb project and sometimes it does. No pattern . I’d like the option to have booking in my timezone of my business and not the time zone where I am. Google allows me to turn off timezones and make it set to my hike time zone - this way if someone books a session with me two weeks out it books in my actual time zone and not the time zone I am physically in in the time of their booking. It’s messed me up a lot . Mini session or headshot day multiple bookings are still so cumbersome to set up. Review collected by and hosted on G2.com. What problems is HoneyBook solving and how is that benefiting you? HoneyBook helps me automate reminders and meeting scheduling with clients, syncs with my Google Calendar, and streamlines contract management. It saves me time by automating tasks I used to do manually. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Kim Reena B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim Reena B.") KB Kim Reena B. Executive Assistant Small-Business (50 or fewer emp.) 6/24/2026 "everything we need to manage client bookings in one place" 5/5 What do you like best about HoneyBook? HoneyBook keeps our proposals, contracts, invoices, payments, and client communication organized in one place. The Smart Files feature saves time, creates a professional client experience, and makes managing event bookings much more efficient. Review collected by and hosted on G2.com. What do you dislike about HoneyBook? It can take some time to learn all of HoneyBook’s features when getting started. Occasionally, I would like more flexibility in customizing workflows and templates, but overall the platform is easy to use. Review collected by and hosted on G2.com. What problems is HoneyBook solving and how is that benefiting you? HoneyBook helps us manage our client booking process more efficiently by keeping inquiries, proposals, contracts, invoices, payments, and client communication in one place. This reduces manual work, helps us stay organized, and makes it easier to track the status of each event. As a result, we save time, provide a more professional experience for our clients, and avoid missing important details throughout the booking process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sean M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean M.") SM Sean M. Small-Business (50 or fewer emp.) 8/10/2026 "Streamlined All-in-One Business Management Solution" 4.5/5 What do you like best about HoneyBook? I use HoneyBook to manage my business, and I like how easy it is to use and that it keeps everything in one place, like invoices, contracts, and email management. I really appreciate the AI features, which help me come up with email responses quickly and streamline the communication process. I also enjoy that I can do automatic follow-ups, which streamlines my workflow and makes managing multiple clients much simpler. The initial setup of HoneyBook was very easy and detailed, and I love how it wasn't cumbersome. Overall, the ease of use, AI capabilities, and centralized features make HoneyBook very valuable to me. Review collected by and hosted on G2.com. What do you dislike about HoneyBook? There's nothing that I can think of at the moment Review collected by and hosted on G2.com. What problems is HoneyBook solving and how is that benefiting you? I use HoneyBook to manage invoices, contracts, and emails, streamlining client communication. Its AI generates responses, speeding up my email process and follow-ups, and it keeps everything organized in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller AB Audrey B. Owner/Operator Small-Business (50 or fewer emp.) 7/20/2026 "Very User-Friendly, Simple Interface That Works Well" 4/5 What do you like best about HoneyBook? It is very user friendly and seems to function well on the client side of things. The interface is very simple and that makes it nice to use. Review collected by and hosted on G2.com. What do you dislike about HoneyBook? Different side of the same coin -- the interface is so simple that sometimes I feel like I am missing something. It can feel a bit dated and clunky at times. I also wish there were some more ways I could customize things. For example, the page clients are sent to submit their email so they can open up a document. Review collected by and hosted on G2.com. What problems is HoneyBook solving and how is that benefiting you? My biggest relief with HoneyBook has been having my contracts and invoices all in one place. The auto-pay feature, in particular, has been crucial for me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alanna H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna H.") AH Alanna H. Founder and Teacher Small-Business (50 or fewer emp.) 4/27/2026 "Amazing All In One Tool for Service-Based Businesses!" 5/5 What do you like best about HoneyBook? It's all the business admin tools I need in one (I have a service-based business). I love having it all in one place and for one price. On top of highly useful admin tools, the Templates and Automation features have been absolutely key for me because I can provide a really positive, consistent product and customer experience with very little energy or time (and I am just a team of one). They are always improving the tool as well, with even more helpful features that small businesses/consultants actually need. Great customer support as well if you need help with a specific issue, or even just wondering the best way to do something. Review collected by and hosted on G2.com. What do you dislike about HoneyBook? There are still some glitchy functionalities that haven't been fixed, despite a lot of other improvements they've made. Most of those glitches that actually cause inconvenience are in the Scheduler - if you add to the calendar description, it sends a notification to the client but words it as being "rescheduled," and this has caused confusion for my clients. Also, within the scheduler, adding time off or removing availability for random days is not very easy. Other than those things, which they'll hopefully fix soon, I'm super happy with HoneyBook and highly recommend it. Review collected by and hosted on G2.com. What problems is HoneyBook solving and how is that benefiting you? Solving so many admin problems - not only saving me a TON of time, but also allowing me to deliver consistent, high quality products/services to my clients. Review collected by and hosted on G2.com. 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