Higher Logic Vanilla is not the only option for Online Community Management Software. Explore other competing options and alternatives. Online Community Management Software is a widely used technology, and many people are seeking powerful, easily administered software solutions with notifications, file sharing, and document collaboration. Other important factors to consider when researching alternatives to Higher Logic Vanilla include communication and features. The best overall Higher Logic Vanilla alternative is Influitive. Other similar apps like Higher Logic Vanilla are Gainsight Customer Communities, Bettermode, Hivebrite, and Discourse. Higher Logic Vanilla alternatives can be found in Online Community Management Software but may also be in Help Desk Software or Customer Advocacy Software.
Influitive helps B2B marketers capture customer enthusiasm and use it to turbocharge marketing and sales efforts.
Gainsight Customer Communities is a purpose built, modern online community tool to centralize customer-facing content with a full suite of community modules including forums, knowledge base, product ideation and more brought together with federated search and generative AI.
Bettermode is an all-in-one community engagement platform designed to help businesses streamline the customer experience and build better relationships.
Discourse is the 100% open source discussion platform built/
Mighty is where creators, entrepreneurs, and brands build digital communities with cultural software. Be a part of something different #OnMighty.
Khoros Service includes omnichannel engagement on publicly available channels like social, digital, chat and voice, as well as owned online communities with our Khoros Communities offering.
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
Webex Events (formerly Socio) powers flexible, end-to-end virtual, in-person and hybrid event experiences—from multi-track conferences to tradeshows to networking events.
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.