G2 offers free advice on alternatives to Higher Logic Vanilla.
Influitive helps B2B marketers capture customer enthusiasm and use it to turbocharge marketing and sales efforts.
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Gainsight Customer Communities is a purpose built, modern online community tool to centralize customer-facing content with a full suite of community modules including forums, knowledge base, product ideation and more brought together with federated search and generative AI.
Hivebrite is an all-in-one community management and engagement platform designed to help users build brand engagement and opportunities for their private community.
Bettermode is an all-in-one community engagement platform designed to help businesses streamline the customer experience and build better relationships.
Discourse is the 100% open source discussion platform built/
Mighty is where creators, entrepreneurs, and brands build digital communities with cultural software. Be a part of something different #OnMighty.
Khoros Service includes omnichannel engagement on publicly available channels like social, digital, chat and voice, as well as owned online communities with our Khoros Communities offering.
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
Webex Events (formerly Socio) powers flexible, end-to-end virtual, in-person and hybrid event experiences—from multi-track conferences to tradeshows to networking events.
The all-in-one community platform for creators & brands. Bring together engaging courses, discussions, members, live streams, chat, events, and memberships — all in one place, all under your own brand.