G2 offers free advice on alternatives to HaloPSA.
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
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Business Automation and ConnectWise PSA (formerly ConnectWise Manage)
Manage your entire business from one simple place. From prospect to payment, automate your processes and gain the visibility you need to grow your business.
SuperOps is an AI-powered, unified Professional Services Automation and Remote Monitoring and Management platform designed specifically for Managed Service Providers and IT teams. By integrating essential tools into a single, intuitive interface, SuperOps streamlines IT operations, enhances service delivery, and drives business growth. The platform's modern design and user-friendly interface ensure that technicians can navigate and utilize its features effectively, contributing to improved productivity and client satisfaction. Key Features and Functionality: - Unified PSA-RMM Platform: Combines service desk, asset management, project management, and IT documentation in one place, providing a comprehensive solution for MSPs. - AI-Powered Automation: Automates routine tasks, intelligent alerting, and policy management for proactive IT operations, enabling MSPs to address issues promptly and minimize downtime. - Intuitive Interface: Features a modern, user-friendly design that simplifies navigation and enhances technician productivity. - Comprehensive Asset Management: Provides complete visibility and control over client assets, ensuring efficient monitoring and maintenance. - Seamless Integrations: Supports integration with popular tools like QuickBooks, Xero, and Splashtop to enhance functionality. - Advanced Project Management: Offers customizable project templates, visual planning tools, and collaborative task management for improved team coordination. - Intelligent Security Features: Delivers automated patch management, proactive threat detection, and seamless antivirus integrations to protect client infrastructure. - Dynamic Reporting and Analytics: Generates comprehensive dashboards and key performance indicators to drive strategic business insights and growth. Primary Value and Solutions Provided: SuperOps addresses the challenges faced by MSPs and IT teams by consolidating multiple tools into a single platform, thereby reducing operational silos and enhancing efficiency. Its AI-driven automation proactively monitors client endpoints, manages alerts, and streamlines patch management, allowing service providers to deliver exceptional service with reduced manual effort. By offering comprehensive asset management and seamless integrations, SuperOps ensures that MSPs have complete visibility and control over client assets, leading to improved service quality and client satisfaction. The platform's intuitive design and user-friendly interface further contribute to enhanced productivity, enabling technicians to focus on strategic initiatives rather than routine tasks.
Combined PSA + RMM + Remote Access in one Intuitive* Dashboard
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
Everything you ever wanted in a time management app. Industry-savvy time tracking. One-click invoicing. Customizable reports. Seamless QuickBooks integration.
Certinia Professional Services (PS) Cloud is the world’s only AI-first Services Engine native to Salesforce. By providing a single, high-fidelity system of record where sales, delivery, and finance share one context, Certinia provides the "Deterministic Scaffolding" for AI to act as an Autonomous Operator rather than just a scribe. Eliminate the "Context Gap": Unlike disconnected point solutions that create a "Franken-stack,"PS Cloud is native to Salesforce. This eliminates the Context Gap, giving our AI (Veda) full visibility into customer, project, and financial data to drive Hard-ROI without manual syncing. Shift from Scribe to Operator: Move beyond simple summarization to "Digital Worker Orchestration". Veda Specialist Agents handle the "administrative plumbing", extracting RAID items and reallocating resources, to move your team from "Data Janitors" to Outcome Orchestrators. • Optimize with Global Orchestration: Close utilization gaps and accelerate velocity by shrinking the "dead zone" between sales and delivery. Use intelligent resource matching to ensure the right talent is always on the right project, driving a 20% increase in global utilization. • Automate Auditable "Services Math": Replace probabilistic guessing with Deterministic Logic. Handle complex value- and outcome-based pricing with a hardened financial engine that ensures 100% auditable revenue recognition and minimizes forecast variance. • Escape the "Maintenance Spiral": Stop wasting 80% of your budget on brittle integrations. By unifying operations on one platform, you eliminate the " Manual Tax," allowing you to reallocate resources away from maintenance and toward AI-driven innovation. • Turn Intelligence into Action: Veda moves your organization from "AI curiosity" to strategic financial intelligence. Embedded analytics surface risks and predict performance with certainty, ensuring every project remains a profitable engine for the business.
Kantata makes people-powered businesses more successful and productive. Our purpose-built software is helping over ,500 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging Kantata's Professional Services Automation (PSA) soltuion, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with exceptional project delivery and outcomes.
Rocketlane is the world’s first Agentic Professional Services Automation (PSA) platform, built to transform how professional services teams deliver value in the AI-first era. While traditional PSAs focus on recording work, Rocketlane accelerates it through a connected system that unifies the entire front and back office. The platform brings together project delivery, resource management, time tracking, billing, and financial operations alongside collaboration capabilities such as Spaces, real-time chat, a modern client portal, Sheets for structured data, and a powerful Custom Apps framework that lets teams model any workflow inside Rocketlane. Everything lives in a single ecosystem, eliminating tool sprawl and fragmented data that slows down services teams. What makes Rocketlane truly different is its agentic architecture: a network of intelligent AI agents that execute real delivery tasks, automate setup, manage workflows, detect risks, enforce governance, and continuously learn from patterns across the organization. These agents don’t just make teams more efficient; they fundamentally reshape operations by moving organizations from manual coordination to autonomous delivery. This shift unlocks faster go-lives, better utilization, proactive issue detection, consistent delivery quality, and a level of operational resilience that was previously impossible. Over 650 companies, including Retool, Coursera, Postman, Intercom, Glean, AuditBoard, Vercel, Sprinklr, Worldpay, Grafana, OpenGov, and Outreach trust Rocketlane to run their mission-critical delivery processes. Customers across SaaS, services, and consulting use Rocketlane to shorten onboarding timelines, reduce escalations, improve forecasting accuracy, and accelerate moving from booked to consumed revenue. Founded in 2020, headquartered in the US, and operating globally with teams across India and the UK, Rocketlane is backed by leading investors, including Nexus Venture Partners and 8VC. The company’s rapid growth reflects strong market confidence in its category-defining vision for Agentic PSA.